JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 JAGUAR XJ8- BOSTON , MA
TL* THE CONTACT OWNS A 2006 JAGUAR XJ8. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED SMOKE EMITTING FROM THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS CONTRIBUTED TO A SHORT CIRCUIT UNDER THE DRIVER'S SIDE MAIN HEADLIGHT. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 88000..... UPDATED 10-17-13 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 JAGUAR XKR- DEBARY, FL
TL* THE CONTACT OWNS A 2012 JAGUAR XKR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER NOTICED A THUMPING NOISE, SMOKE AND FLAMES COMING FROM UNDER THE HOOD AS THE VEHICLE STALLED. THE FIRE INDEPENDENTLY EXTINGUISHED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE ENGINE WOULD HAVE TO BE REPLACED BECAUSE THE COMPUTER MODULE HAD FAILED DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT CONTINUED TO EXPERIENCE SEVERAL ELECTRICAL FAILURES IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 JAGUAR XJR- MISSION VIEJO, CA
I WAS DRIVING IN THE MIDDLE LANE OF A 5 LANE FREEWAY AT 65MPH WHEN WITHOUT ANY WARNING I LOST ALL POWER AND THE ENGINE BEGAN TO COAST AT 15MPH. WITHOUT POWER STEERING OR BRAKES I WAS FORTUNATE ENOUGH TO GET TO THE RIGHT SHOULDER. I HAD THE CAR TOWED TO MY DEALER WHO TOLD ME THAT BOTH THE ALTERNATOR AND BATTERY HAD FAILED. THEY REVIEWED THE COMPUTER FAULT WARNINGS TO CONFIRM THAT NO WARNING WAS EVER REGISTERED BY THE SYSTEM. A TOTAL BATTERY FAILURE LESS THAN 10 MINUTES AFTER A NORMAL START IS ODD AND NO WARNING IS INEXCUSABLE, AS IS THE TOTAL ALTERNATOR FAILURE WITHOUT SYSTEM NOTIFICATION. *TR
Source: NHTSA WEB SITE -
2000 JAGUAR S-TYPE- ALBUQUERQUE, NM
TL* THE CONTACT OWNS A 2000 JAGUAR S-TYPE. THE CONTACT WAS DRIVING 40 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, AND HEAD INJURIES. A POLICE REPORT WAS NOT FIELD. THE CONTACT DID NOT CALL THE MANUFACTURER. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 JAGUAR XF- SUMMERVILLE, SC
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND SPEAKERS MALFUNCTIONED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 08V607000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO A DEALER FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE INSTRUMENT CLUSTER CONTROL MODULE SOFTWARE WOULD NEED TO BE RECONFIGURED BUT HER VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 JAGUAR X-TYPE- FRESNO, CA
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE PARKING, THERE WAS A LOUD EXPLOSIVE NOISE HEARD AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE GEARBOX WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 JAGUAR XK- HUNTSVILLE, AL
TL* THE CONTACT OWNS A 2006 JAGUAR XK. THE CONTACT STATED THAT WHEN THE AUTOMATIC CONVERTIBLE TOP WAS ACTIVATED, THE HYDRAULIC LINER FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 39,780. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JAGUAR X-TYPE- GLEN ROCK , NJ
TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WITH THE PARKING BRAKE ENGAGED WHEN IT ROLLED AWAY. THE PARKING BRAKE WAS LOOSE AND HAD TO BE ENGAGED ABRUPTLY IN ORDER FOR THE BRAKE TO CATCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADJUSTED THE PARKING BRAKE BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE BRAKE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 134,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 JAGUAR S-TYPE- LITTLE ELM, TX
GASOLINE VAPORS VERY STRONG AT ALL TIMES. WHEN FUELING VEHICLE GAS WOULD LEAK OUT FROM UNDER THE VEHICLE. CHECK ENGINE LIGHT ILLUMINATED AT ALL TIME. RESTRICTED PERFORMANCE INDICATOR LIGHT ILLUMINATED WHEN ATTEMPTING TO ACCELERATE GREATER THAN 35 MILES PER HOUR WITH EXTREME HESITATION. I RESEARCHED THE RECALL AND WAS INSTRUCTED MY PARTICULAR VIN# DID NOT QUALIFY. (PLANO PARK PLACE JAGUAR) THERE IS FUEL LEAKING FROM MY VEHICLE! I'VE SPENT HUNDREDS OF THOUSANDS OF DOLLARS TO REPAIR EACH INDIVIDUAL ITEM - WITH LITTLE TO NO IMPROVEMENT. WILL JAGUAR PAY AFTER A FATALITY? WILL THE USDOT HOLD JAGUAR USA ACCOUNTABLE? THE FUEL TANKS THAT HAVE ANY VAPOR/LEAKAGE WITH CODES P0171 AND/OR P0174 THE RECALL ID# 46548 - IS LISTED BUT JAGUAR IS NOT HONORING IT. IT IS LISTED THAT THE MODEL AFFECTED IS 2005 JAGUAR S-TYPE SUMMARY: FDM, JPM, CV, MIL AND FUEL ORDER CONSEQUENCES: FUEL ABOVE FDM, JPM, OR CV APPEARS FUEL WILL DISCHARGE ON THE GROUND...COULD RESULT IN A FIRE. REMEDY: ...DUE TO PROBLEMS IN OBTAINING THE REPLACEMENT FUEL TANK ASSEMBLY...RECALL...CONTACT JAGUAR AT 800-452-4824. I WAS GIVEN THE RUN-AROUND UNTIL I INVESTED $3,500 AND RISKED FATALITY. JAGUAR - MUST BE HELD ACCOUNTABLE! *TR
Source: NHTSA WEB SITE -
2011 JAGUAR XF- DAVISON, MI
WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH FOR APPROX. 20 FEET THEN SHOT UP AND OVER AN EXPRESSWAY ENTRANCE RAMP INTO A STEEL BARRIER. THE SEAT BELTS WERE ON BOTH OF US AND THE AIRBAGS DEPLOYED. WE BOTH SUFFERED SEVERE BLUNT FORCE BODY TRAUMA AND HAD TO BE TAKEN BY EMS TO THE LOCAL HOSPITAL. RECOVERY HAS BEEN SLOW AS WHIP LASH AND BACK INJURIES JUST DON'T SEEM TO WANT TO HEAL. ON ANOTHER NOTE, MY RIGHT EAR WAS DAMAGED BY THE EXPLOSION FROM THE AIR BAG DEPLOYMENT AND NOW I HAVE HIGH SHRILL RINGING 24/7 AND CAN'T SLEEP. I HAVE BEEN TO HEARING SPECIALISTS AND THEY SAY IT IS TENITIUS (SPELLING) BUT THERE DOES NOT SEEM TO BE ANY SOLUTION. DOES ANYONE IN GOVERNMENT HAVE ANY SOLUTIONS? THIS IS DRIVING ME CRAZY. *TR
Source: NHTSA WEB SITE