JAGUAR Complaints

TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT WAS SITTING AT A STOP LIGHT WHEN THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT STATED THAT WHILE HIS FOOT WAS ON THE BRAKES, THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT HAD TO AVOID CRASHING INTO ANOTHER VEHICLE AND AS HE SWERVED, HE ENDED UP CRASHING INTO A TREE, CAUSING THE TIRE TO BUST. THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE THE TIRE REPAIRED AND FOR INSPECTION. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000. UPDATED0 06/26/12 *BF UPDATED 06/27/17*JB UPDATED 07/05/12.*JB

ON 05/02/2012. I WAS PREPARING TO PARK MY 2009 JAGUAR FX, CAME TO COMPLETE STOP... WHEN IT SUDDENLY ACCELERATED, I HAD THE BRAKE ON, I COULD BARELY HOLD IT BACK ,IT JUMPED THE CURB .....I COULD NOT STOP THAT CAR ,IT WAS TRYING TO CLIMB A CHAIN LINK FENCE... THE ONLY THING THAT STOP THE CAR WAS WHEN I HIT THE STEEL POLE...THERE WAS $8,200.00 WORTH OF DAMAGE DONE TO THIS CAR.... MY SON AND I WERE NOT HURT ,BUT WE COULD HAVE BEEN IF IT WOULD HAVE BROKE THUR THAT FENCE... WE WOULD HAVE WENT DOWN A EMBANKMENT AND MIGHT OF HIT A TREE, OR ROLLED OVER.... MY HUSBAND HAD IT TOWED TO JAGUAR DEAL WHERE THEY SAID "THEY COULDN'T FIND A THINK WRONG WITH IT".. NOW, I HAVE THIS DANGEROUS CAR AND I'M SCARED TO DEATH TO DRIVE IT AGAIN.... I WILL HAD TO DRIVE IT, BECAUSE I HAVE TO MUCH MONEY IN IT ..BUT, I WILL NEVER ALLOW ANYONE TO RIDE IN IT EVER AGAIN.... I WILL NEVER PUT THERE LIVES IN DANGER.... PLEASE, IF YOU HAVE ONE THESE DEVIL CARS BE CAREFUL AND BE AWARE OF THIS PROBLEM.. *TR

I WILL START BY SAYING THAT I LOVE MY JAGUAR. IT IS THE BEST CAR I HAVE EVER HAD, WITH ONE EXCEPTION. THIS IS NOW THE FIFTH INCIDENT OF CRACKING RIMS (SIZE 7.5X180 ET52.5) ON MY 2005 JAGUAR X-TYPE (EQUIPPED WITH THE SPORT PREMIUM PACKAGE). I WENT OUT TO PUT THE GARBAGE OUT ON SUNDAY, 20MAY12, WHEN I NOTICED THE FRONT DRIVER'S TIRE WAS LOW. I CHECKED THE PRESSURE, AND THE GUAGE SHOWED 0. THAT NIGHT I PUT IN 40 PSI OF AIR. THE FOLLOWING DAY I CHECKED IT AGAIN, AND THE GUAGE SHOWED 20 PSI. IT IS IMPORTANT TO STATE THE VEHICLE HAD NOT BEEN USED SINCE 19MAY12 TO THAT POINT. I JACKED UP THE CAR, AND PULLED THE WHEEL OFF THE CAR. AFTER SPRAYING WITH SOAPY WATER ON THE INSIDE RIM BY THE SIDEWALL, I FOUND IT WAS BUBBLING. I PUT THE SPARE ON THE CAR. LATER I SWITCHED THE SPARE SO IT COULD BE ON THE DRIVER'S REAR (SO IT WOULD NOT BE ON A WHEEL THET STEERS). ON A WHIM, I CHECKED THE WHEEL THAT WAS ON THE DRIVER'S REAR SIDE AND FOUND IT WAS CRACKED AS WELL. I SPRAYED SOAPY WATER AND FOUND IT WAS NOT BUBBLING. I CALLED THE LOCAL JAGUAR DEALER, WHO STATED THEY HAVE NOT HAD ISSUES WITH THEIR RIMS, AND NO RECALL HAS BEEN ISSUED FOR THEM. I FIND THE CRACKING RIMS TO BE A HUGE SAFETY ISSUE. MY WIFE AND I HAVE SPENT APPROXIMATELY $600 ON WHEEL REPAIRS. EVERY FACTORY ORIGINAL WHEEL ON THE CAR HAS BEEN CRACKED; SOME MORE THAN ONCE. WE HAVE ALSO SPENT A LOT OF MONEY ON NEW TIRES BECAUSE THE RIMS WERE CRACKED AND DESTROYED SOME OF THE TIRES' SIDEWALLS. THE MOST RECENT CRACKS WERE DOCUMMENTED VIA PHOTOS FROM MY IPHONE. I HAVE HEARD OF OTHER PEOPLE HAVING ISSUED WITH THEIR JAGUAR RIMS, YET I HAVE NOT SEEN A RECALL ON THIS ITEM. IT REALLY SHOULD BE. THIS IS THE CAR WE TAKE OUR FOUR-YEAR-OLD TO DAYCARE. WE ALSO USE THE CAR FOR FAMILY OUTTINGS AND SHOPPING. *TT

ON SATURDAY, MAY 12, 2012 I WAS PULLING INTO A PARKING SPACE AT THE POST OFFICE. THE CAR SUDDENLY LURCHED FORWARD AT A HIGH RATE OF SPEED AND MY BRAKES WERE NON RESPONSIVE, MY CAR SLAMMED INTO THE CURB. HAD THERE BEEN A PEDESTRIAN CROSSING THE PARKING LOT AT THAT TIME, THE RESULTS COULD HAVE BEEN FATAL. *TR

TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE STOPPED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE BEGAN TO ACCELERATE ONCE THE SPEEDOMETER DISPLAYED 15 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 99V138000 (POWER TRAIN:AUTOMATIC TRANSMISSION), THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 06/19/12*LJ

FUEL TANK HAS CRACK CAUSING PETROL ODORS AND POOLING OF GASOLINE ON TANK BEHIND BACK SEAT. *JS

TL* THE CONTACT OWNS A 1987 JAGUAR XJS. THE CONTACT STATED WHEN STARTING THE VEHICLE, AN ABNORMAL POP WAS HEARD FROM THE FUEL TANK. THE CONTACT OPENED THE FUEL PUMP VALVE AND GASOLINE BEGAN LEAKING FROM THE TANK. IN ADDITION, THE CONTACT COULD SMELL GASOLINE INSIDE THE VEHICLE WHEN DRIVING 5 MPH AND ABOVE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN ID NUMBER: 87V142000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 40,000.

THE ENGINE STALLED WITHOUT WARNING JUST BEFORE I WAS ABOUT TO MAKE A LEFT-HAND TURN. *JS

LAST YEAR THE CAR EXHIBITED SEVERE CORROSION IN THE RIGHT AND LEFT "A" PILLAR AREA AT THE BOTTOM WHERE IT BLENDS WITH THE ROCKER PANEL.WORKING ON THE CAR RECENTLY, THE CORROSION HAS PROGRESSED TO THE POINT WHERE THE FRONT JACK LIFT POINT AS OUTLINED IN THE OWNERS MANUAL, IS COMPLETELY UNSAFE TO LIFT FROM. THE CRYSTALLIZATION OF THE METALS ARE PASSED THE SAFE POINT. MY MAJOR CONCERN IS AT WHAT POINT DOES THE VEHICLE BECOME UNSAFE TO DRIVE DUE TO FAILURE OF SIDE IMPACT PROTECTION AND PASSENGER COMPARTMENT SAFETY. AS I UNDERSTAND FROM OTHER OWNERS, JAGUAR DESIGNED THIS MODEL SO THAT THE DRAINS FOR THE FRONT WINDSHIELD WIPER AND VENT BOX DRAIN INTO THE A PILLAR. WHEN THE HOLE AT THE BOTTOM GETS PLUGGED WITH MUD OR ICE DURING THE WINTER THAT WATER MIXED WITH ROAD SALT CREATES THE PERFECT ENVIRONMENT FOR THIS RESULTING CORROSION. THIS MODEL CAR BEING DRIVEN IN AREAS THAT USE ROAD SALT FOR DICING AS WELL AS CHLORIDES ON GRAVEL ROADS FOR DUST CONTROL WOULD ALL BE DEEMED UNSAFE BEFORE THE VEHICLES LIFETIME IS USED UP. TOTALLY UNACCEPTABLE FOR A WORLD CLASS AUTO MANUFACTURERS. *TR

TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL TANK AND ONTO THE REAR SEAT. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 06V418000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) AND CALLED THE MANUFACTURER. THE MANUFACTURER ADVISED THAT DUE TO THE VIN NUMBER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.