JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
1998 JAGUAR XJ8- BRICK, NJ
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE TRAVELING 20 MPH, THE CONTACT NOTICED THAT THE TRANSMISSION FAULT WARNING LIGHT WAS ILLUMINATED. MOMENTS LATER, THE VEHICLE SLIGHTLY HESITATED BEFORE ACCELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGE WAS 74,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1992 JAGUAR XJ6- SAN BERNARDINO, CA
TL* THE CONTACT OWNS A 1992 JAGUAR XJ6. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS WOULD NOT RETRACT OR TIGHTEN WHILE IN USE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRACKING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 JAGUAR VANDEN PLAS- HOWEY IN THE HILLS, FL
ENGINE STALLS AT ANY SPEEDS WITH NO ADVANCE WARNING. POWER STEERING AND POWER BRAKES ARE THEREFORE ALSO INOPERABLE. VEHICLE MUST BE COASTED IN THIS CONDITION TO A STOP AND PUT IN "PARK" BEFORE IT WILL RESTART. THIS OBVIOUSLY IS A LIFE-THREATENING MANEUVER IN MULTIPLE LANES OF 70 MPH SPECIALLY WHEN MY WIFE AND KIDS ARE IN THE CAR. *TR
Source: NHTSA WEB SITE -
2006 JAGUAR X-TYPE- WARRIOR, AL
WITH MY BRAKES APPLIED AND SLOWING TO A STOP AT THE BOTTOM OF AN INTERSTATE EXIT RAMP, MY CAR SEEMED TO JERK AND THEN SUDDENLY ACCELERATED AS IF IT WAS TRYING TO GO INTO PASSING GEAR. I IMMEDIATELY PRESSED THE BRAKES AS HARD AS POSSIBLE AND SHIFTED INTO NEUTRAL SO I COULD STOP AND AVOID HITTING THE CAR IN FRONT OF ME. WHILE IN NEUTRAL, THE ENGINE KEPT REVVING AND THE TACHOMETER WAS IN THE RED. I TURNED THE ENGINE OFF TO KEEP FROM DAMAGING IT AND PUT THE CAR IN PARK. AFTER THE CAR IN FRONT OF ME HAD GONE, I STARTED MY CAR TO SEE IF THE ENGINE WOULD RUN PROPERLY. IT SEEMED TO BE OKAY, SO I CAREFULLY DROVE TO MY HOME WHICH WAS ABOUT THREE MORE MILES. SEVERAL WEEKS PRIOR, I HAD A SIMILAR INCIDENT WHEN I WAS PARKING AT THE GROCERY STORE, BUT I WAS IN THE PROCESS OF TURNING OFF THE ENGINE. WHEN I STARTED THE CAR TO LEAVE THE GROCERY STORE, EVERYTHING SEEMED TO BE OKAY AND I DIDN'T THINK ANY MORE OF IT. I FOUND SEVERAL OTHER PEOPLE ON LINE THAT HAVE EXPERIENCED THE SAME PROBLEM BUT NONE OF THEM COULD PROVE IT TO THEIR DEALER AND NOTHING WAS DONE ABOUT IT. I GUESS IT WILL TAKE SOMEONE GETTING KILLED BEFORE ANYTHING GETS DONE ABOUT THIS SUDDEN ACCELERATION PROBLEM WITH THE 2006 JAGUAR X-TYPE. THIS INCIDENT HAS UPSET ME AND I AM AFRAID TO DRIVE THIS CAR, BUT I DON'T HAVE ANOTHER VEHICLE TO DRIVE. *TR
Source: NHTSA WEB SITE -
2005 JAGUAR X-TYPE- TRAVERSE CITY, MI
TL* THE CONTACT OWNS A 2005 JAGUAR X-TYPE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT MALFUNCTIONED AND COULD NOT BE SECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE HOOK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 63,192. UPDATED 03/23/12*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2010 JAGUAR XKR- ODENTON, MD
FIRST OCCURRENCE 11/2010 AND BEGINNING OF A SERIES OF RELATED PROBLEMS: ENGINE STALL AT 30 MPH; FOLLOWING DAY THE VEHICLE WOULD NOT START. DEALER FOUND BATTERY FAILURE INSTALLED NEW BATTERY AND RESET SYSTEM. 12/3/2010 - VEHICLE WILL NOT START. TOWED TO DEALER. DEALER STATES AFTER TWO DAYS VEHICLE STARTS AND TO REMOVE "KEY" FROM ASHTRAY ALLEGEDLY CAUSING VEHICLE NOT TO SHUT DOWN ALL THE WAY. 8/31/11 VEHICLE WILL NOT START. DEALER FINDS LOW BATTERY BUT NO DRAW AND PERFORMED POWER STEERING RECALL. 10/31/11 - VEHICLE WILL NOT START. DEALER STATES BATTER FAILED LOAD TEST AND BATTERY REPLACED. 11/17/2011 - VEHICLE WILL NOT START. DEALER FINDS SERVICE BULLETIN FOR INTERMITTENT BATTERY DRAW AND PERFORMED ICM SOFTWARE UPDATE. TO DATE, THE VEHICLE CONTINUES TO LOSE BATTERY CHARGE. DEALER AND MANUFACTURER ARE NOT ABLE TO FIX THE PROBLEM AFTER MORE THAN ONE YEAR OF SERVICING AND TROUBLE SHOOTING. PLEASE CONTACT THE MANUFACTURER AND CONDUCT AN INFORMATION REQUEST FOR WARRANTY REPAIRS OR SIMILAR RECORDS FOR INTERMITTENT LOSS OF BATTERY CHARGE AND VEHICLE STALL DEFECTS. NUMEROUS BLOG SITES ONLINE INDICATE THAT JAGUAR OWNERS ARE HAVING SIMILAR EXPERIENCES. *TR
Source: NHTSA WEB SITE -
1990 JAGUAR JX6- SPRINGFIELD, OR
AT STATED MILEAGE, DRIVERS PASSIVE RESTRAINT SYSTEM STOPPED WORKING. DEALERSHIP PERFORMED 763700 DIAGNOSTIC WARRANTY TO TROUBLESHOOT SYSTEM. A PARTS REQUEST WAS MADE TO JAGUAR. DEALER STATED OEM SUPPLIER HAD GONE OUT OF BUSINESS AND PARTS TO SERVICE THE PASSIVE RESTRAINT SYSTEM WERE NO LONGER AVAILABLE. I WAS PLACED ON A WAITING LIST FOR FUTURE SERVICE PARTS, PROVIDED JAGUAR MAY OR MAY NOT MAKE THEM AVAILABLE. PASSIVE RESTRAINT SYSTEM IS UNDER WARRANTY PER ORIGINAL RECALL. DEALERSHIP REMOVED DRIVERS PASSIVE RESTRAINT FUSE TO DISABLE RESTRAINT SYSTEM. DEALERSHIP INFORMED ME THAT MANY JAGUARS THESE YEARS ARE NEEDING SERVICE PARTS FOR THE PASSIVE RESTRAINT SYSTEM. DEALERSHIP WAS VERY HELPFUL IN IDENTIFYING THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2009 JAGUAR XF- BELLEVUE, WA
CAR STALLS UPON A "WARM" START. MAY REQUIRE 2 ATTEMPTS FOR THE CAR TO STAY RUNNING. TOOK IT TO THE DEALERSHIP 3 TIMES AND BECAUSE THE PROBLEM IS INTERMITTENT, THEY WERE UNABLE TO REPLICATE THE PROBLEM. I WAS TOLD BY THE DEALERSHIP THAT JAGUAR NORTH AMERICA IS AWARE OF THE PROBLEM BUT THERE IS NO FIX AVAILABLE AT THIS TIME. *TR
Source: NHTSA WEB SITE -
2005 JAGUAR XJ- BERKELEY, CA
I AM 82 YEARS OLD MY VEHICLE IS A 2005 AND I HAVE HAD THE BRAKES REPLACE THREE TIMES. THE BUSHING, ROTORS AND BRAKE PADS WERE REPLACE. I ONLY HAVE 45,000 MILES. I HAVE BEEN HAVING PROBLEMS SINCE DAY ONE. THE GLOVE BOX WON'T OPEN AT TIMES, TRUNK DOES NOT OPEN, REPLACE LOWER CONTROL ARM, LEAKING BUSHING. THE BATTERY DIES REPEATEDLY OR DRAINS. *TR
Source: NHTSA WEB SITE -
2005 JAGUAR XJR- CALGARY, CA
WHILE MERGING INTO THE FAST LANE ON THE HIGHWAY THE CAR GOES INTO LIMP MODE AND I NEARLY GOT REAR ENDED BY A TRUCK . AFTER PRECARIOUSLY MAKING IT TO THE SHOULDER ( ALMOST GOT HIT BY ANOTHER CAR )THE CODES ALL CLEARED AND CAR RESUMES AS NORMAL. I TAKE IT IN TO THE DEALER AND HE TELLS ME ITS POSSIBLY THE THROTTLE BODY BUT HE IS NOT SURE . LOOKING ONLINE I FIND MANY XJR'S WITH THE SAME ISSUE AND ALMOST FATAL CONSEQUENCES DUE TO JAGUAR'S COMPLETE NEGLIGENCE TO RECALL AND FIX THEIR MISTAKES. THE PART IS OBVIOUSLY NOT CORRECTLY ENGINEERED - THEY SHOULD DO SOMETHING ABOUT IT BEFORE SOMEONE GETS KILLED . *TR
Source: NHTSA WEB SITE