JAGUAR Complaints

TL* THE CONTACT OWNS A 2005 JAGUAR X-TYPE. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE BEGAN JERKING, EXHIBITED AN ABNORMAL NOISE AND IMMEDIATELY, LOST POWER. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO A LOCAL TRANSMISSION CENTER. THE MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION WAS FAULTY AND THERE WERE OTHER UNKNOWN ISSUES WITH THE VEHICLE. THE DEALER WAS CONTACTED BUT REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000. UPDATED 01/24/12*LJ THE OIL PAN GASKET AND WATER PUMP IS ALSO LEAKING. UPDATED 01/25/12

I REPLACED THE SUSPENSION SYSTEM 2 YEARS AGO WHEN I LIVED IN GEORGIA BECAUSE I KEPT GETTING A MESSAGE THAT SAID THE VEHICLE WAS TOO LOW. I'VE SINCE MOVED TO THE NORTHEAST AND EVERYTIME THE TEMPERATURE GETS BELOW 40 DEGREES THE SUSPENSION LEAKS AIR AND THE VEHICLE IS LOWERED. AT THIS POINT THE VEHICLE IS UNSAFE TO DRIVE. ONCE THE DAY WARMS UP THE SUSPENSION BEGIN TO WORK AND THE CAR RISES TO A LEVEL THAT'S SAFE TO DRIVE. *TR

I WAS DRIVING IN A PARKING LOT AND CAME TO A STOP BUT THE CAR THEN ACCELERATED AND I HAD BRAKE HARD TO HOLD THE CAR BACK. I PUT THE CAR INTO PARK. WHEN I ATTEMPTED TO PUT THE CAR INTO GEAR AGAIN, I COULD NOT MOVE THE SHIFTER. I TURNED THE CAR OFF AND RESTARTED IT, AND THE CAR RAN FINE THE REST OF THE EVENING. THE NEXT DAY, I WAS AGAIN IN A PARKING LOT AND AS I TRY TO PARK, THE ENGINE ACCELERATES WILDLY. I WAS ABLE TO HOLD THE CAR WITH THE BRAKES AND PUT IT INTO PARK. ONCE IN PARK, THE ENGINE CONTINUED TO REV. THE SHIFTER WAS NOW STUCK. I TAPPED THE SHIFTER AND THAT ALLOWED ME TO SHIFT THE CAR AND THE ENGINE WENT TO NORMAL OPERATION. AS OF 12/11, THE PROBLEM HAS NOT HAPPENED AGAIN. I WILL BE TAKING THE CAR TO MY DEALER FOR DIAGNOSIS. *TR

DRIVER/PASSENGER SEAT BELTS REMAIN FULLY DEPLOYED POST USE, WILL PARTIALLY RETRACT WITH PUSHING AND PULLING SEVERAL TIMES. NEVER COMPLETELY RETRACT, THIS IS A US LEFT SIDE DRIVE 2+2 CONVERTIBLE. *TR

A STRONG SMELL OF GAS IS EVIDENT IN THE CABIN OF THE CAR WHEN DRIVING AND IT'S BEEN GETTING WORSE. AFTER THE GAS TANK IS FILLED, IT GETS TO THE POINT WHERE THE VAPORS ARE MAKING MY FAMILIES EYES WATER AND WE HAVE TO OPEN ALL OF THE WINDOWS/SUNROOF AND IT'S STILL BAD. I HAVE WORKED ON MANY OF MY OWN CARS IN THE PAST AND I CAN TELL YOU -IT'S A GOOD THING I DON'T SMOKE BECAUSE THIS CAR WOULD HAVE EXPLODED. THE VAPORS ARE THAT STRONG AND I'M AMAZED THERE IS NO EVIDENCE OF GAS LEAKING OUT OF THE CAR, WHICH WOULD BE EXTREMELY FLAMMABLE. I'VE RESEARCHED MY CAR'S HISTORY TODAY, AS WE JUST GOT OUR CAR REPAIRED AND THE PROBLEM IS WORSE. I FOUND OUT ABOUT RECALL R176 WHICH IS DUE TO DEFECTIVE GAS TANKS AND MINE SHOULD HAVE BEEN REPLACED. BUT JAGUAR(FORD) ONLY REPAIRED MY TANK SEALS DURING THE RECALL. THIS EVIDENTLY DIDN'T WORK AND NOW THIS FAILURE IS PUTTING MY FAMILY IN HARMS WAY. I JUST SPENT MORE THAN $1,000 TRYING TO REMEDY THE PROBLEM, BEFORE I KNEW THERE WAS A RECALL AS THE DEALER DID NOT INFORM ME THERE WAS A RECALL WHEN I DIRECTLY ASKED WHETHER THE WARPING GAS TANKS (AS HE EXPLAINED) WERE EVER RECALLED. WHY SHOULD ANY CAR'S GAS TANK NEED REPLACING DUE TO WARPING??? I READ MY REPAIR RECEIPT FROM YESTERDAY AND THE SERVICE DEPARTMENT ONLY REPLACED ONE SEAL AND "RE-FIT" THE OTHER. THIS IS NOT HOW YOU REPAIR A CAR, THEY DIDN'T FIX IT. THEY PUT IT BACK TOGETHER WITH THE SAME PARTS ON ONE SIDE. NOW THE GAS TANK HAS BEEN REPAIRED TWICE BY THE DEALER SINCE THE RECALL, I'M OUT MORE THAN $1,000 BECAUSE THE DEALER DIDN'T ACCEPT RESPONSIBILITY THAT THEIR FIX DIDN'T WORK AND NOW I'M LEFT DRIVING A POTENTIAL FIRE HAZARD. *TR

DESIGN FLAW IN INNER AND OUTER ROCKER PANELS LEAD TO RUST THROUGH OF UNI-BODY. BY THE TIME OWNER SEES FIRST INDICATION OF RUST, UNI-BODY IS ALMOST COMPLETELY GONE. COMPONENTS RUST FROM THE INSIDE OUT. IT SEEMS THAT JAGUAR HAS CORRECTED THIS DESIGN FLAW ON 07 AND NEWER MODELS. IN AN ACCIDENT THERE WOULD BE NO STRENGTH IN UNI-BODY, NO ENERGY ABSORPTION, AND CAR COULD LITERALLY BE "CUT IN HALF". *TR

I WAS ON HIGHWAY WITH MY FAMILY TRAVELLING 60 MPH WHEN THE CAR SUDDENLY ACCELERATED.. I TOOK MY FOOT OFF THE GAS AND THE SPEED FAILED TO DECREASE. I APPLIED THE BRAKES WHICH DID WORK BUT THE ENGINE STILL CONTINUED TO RACE. . THE BRAKES OVERTOOK THE ACCELERATION AND SLOWED THE CAR BUT EACH TIME I TOOK MY FOOT OFF THE BRAKES THE CAR RESUMED ACCELERATING AT A HIGH SPEED( WITHOUT MY FOOT ON THE GAS.) I SLOWED THE CAR BY APPLYING WITH FORCE THE BRAKES WHICH WAS CAUSING A BURNING SMELL PROBABLY FROM THE BRAKE PADS. I DROVE THE CAR TO THE CLOSEST SHOULDER OF THE HIGHWAY ( ABOUT 1/2 MILE) THAT I ENCOUNTERED AT WHICH POINT I PLACED THE CAR IN NEUTRAL WHILE IT WAS STILL MOVING SLIGHTLY WHILE MY FOOT PUSHING HARD AGAINST THE BRAKE.. WHILE THE CAR WAS IN NEUTRAL THE ENGINE STILL CONTINUED TO RACE ALTHOUGH THE CAR WAS STATIONARY AT THAT POINT. I TURNED OFF THE ENGINE AND THEN WAITED ABOUT FIVE MINUTES. AFTER FIVE MINUTES I TURNED ON THE ENGINE AT WHICH TIME IT WAS NOT RACING. THE CAR WAS TAKEN TO MY JAGUAR DEALERSHIP AND LEFT THERE FOR THREE DAYS. A REPORT WAS SENT BY THE DEALER TO JAGUAR ALTHOUGH MY DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE SUDDEN ACCELERATION. *TR

MY CAR STARTING LEAKING GASOLINE AFTER FILLING UP THE TANK. I HAVE SPENT THE LAST 8 MONTHS TRYING TO GET JAGUAR TO SUPPLY A RETAINER RING TO MY ORIGINAL FUEL TANK. I KNOW THAT MY FUEL TANK WAS COVERED BY RECALL CAMPAIGN #06V418000. ACCORDING TO JAGUAR THEY SAY THEY ALREADY CHECKED MY TANK FOR LEAKS IN 2007 AND THEN REINSTALLED THE ORIGINAL TANK. I ALSO KNOW THAT SUBSEQUENTLY THE FUEL TANK WAS REDESIGNED AND THE PARTS FOR THE REDESIGNED TANK DO NOT FIT ON THE ORIGINAL DEFECTIVE TANK (THIS INCLUDES THE RETAINER RING). SINCE THIS IS A SAFETY ISSUE I WOULD LIKE YOUR INPUT ON HOW TO PROCEED TO ENSURE JAGUAR WILL CORRECT THIS DANGEROUS ISSUE WITH THE FUEL TANK LEAK THAT SHOULD BE REPLACED BY THE GOVERNMENT MANDATED RECALL. *TR

WHEN I TRIED TO START THE VEHICLE, IT WOULD NOT START. THERE WAS A HEAVY FUEL LEAK ONTO THE GROUND, COMING FROM UNDERNEATH THE VEHICLE. THIS OCCURRED ONLY WHEN THE IGNITION WAS TURNED ON. I HAD THE VEHICLE TOWED TO THE JAGUAR DEALER AND REPAIR SHOP. THE REPAIRMAN DISCONNECTED THE FUEL PUMP POWER, PUSHED THE VEHICLE INTO THE SHOP, RAISED THE VEHICLE USING THE HOIST AND INSPECTED THE FUEL LINE. HE FOUND THE FUEL LINE WAS COMPLETELY DISCONNECTED AT THE COUPLER IN THE MIDDLE OF THE VEHICLE. THE REPAIRMAN STATED THERE WAS NO DAMAGE TO THE BELLY PAN OR THE FUEL LINE SO HE HAS NO IDEA WHY THIS HAPPENED. *TR

FIRST EPISODE I WAS SLOWING DOWN TO TURN LEFT AND CAR TURNED OFF. I WAS ABLE TO RESTART CAR. JAGUAR SAID THEY WOULD UPDATE SOFTWARE. SECOND EPISODE AGAIN I WAS TURNING LEFT AT LOW SPEED WHEN CAR TURNED OFF. I TRIED RESTARTING CAR TWICE AND IT WOULD NOT START. I CALLED JAGUAR AND WHILE ON PHONE THE CAR WAS ABLE TO START. AGAIN THEY SAID THEY WOULD UPDATE SOFTWARE. *TR