JAGUAR Complaints

1. THIS IS MY 3RD SUA. SEE 10320564 FOR 1ST 2. TRIP COMPONENTS: COUNTRY ROADS, A FERRY, CITY STREETS, AND FWY FOR APPROX. 40 MILES. THE INCIDENT OCCURRED AFTER 10 MILES OF FWY AND DURING APPROX. 1.5 MILES OF CITY STREETS. 2. I TURNED ONTO A SEMI-STEEP ST. APPROACHING A MALL. THE 2ND LIGHT BEFORE THE MALL CHANGED AND I WAS GOING FAST ENOUGH TO DOWNSHIFT TO AID BRAKING. I WAS THE 3RD CAR FROM THE LIGHT IN THE LEFT LANE. I HAD SHIFTED TO DRIVE AFTER STOPPING, MY FOOT ON THE BRAKE AS I WAITED. THE LIGHT CHANGED AND AS THE CAR AHEAD BEGAN TO MOVE AND WHEN THERE WAS ROOM, I MOVED MY FOOT FROM BRAKE TO THROTTLE. I THINK THAT I APPLIED SOME PRESSURE AFTER ENGINE AND SLOPE GOT IT MOVING. AS IT BEGAN ROLLING, I FELT WHAT I THOUGHT WAS A SHIFT. THE CAR BEGAN GOING FASTER AND FASTER BY ITSELF SO I MOVED MY FOOT ON THE BRAKE. CAR DIDN'T WANT TO STOP SO I PUT IT IN NEUTRAL AND IT STOPPED [NO ENGINE ROAR DURING THIS AS IN PRIOR SUA'S.] AFTER STOPPING, THE ENGINE IDLED DOWN QUICKLY. BECAUSE OF TRAFFIC I DID NOT TAKE THE TIME TO KILL IGNITION. IT RAN OK SO I PROCEEDED TO RUN MY MALL ERRAND AND THEN TOOK IT TO JAGUAR. 3. THIS WAS A THURS. AND WE HAD A 2500 MI. TRIP SCHEDULED FOR THE FOLLOWING WED. ON MON. SERVICE ADVISOR TOLD ME THAT THERE WERE 2 XMISSION FAULTS THEY WERE INVESTIGATING, BUT THAT I MIGHT BE ABLE TO GET THE CAR TUES. I WENT IN EARLY AND WENT FOR A TEST DRIVE WITH A TECH WITH NO SUA. HE TALKED ABOUT THE XMISSION FAULTS AND SAID THAT 1 WAS A SENSOR AT THE GEAR SHIFT AND THE 2ND A SENSOR UP FORWARD WHICH MIGHT REFLECT A SHIFTING THAT CAUSED THE ENGINE TO THINK IT NEEDED GAS (I'M NOT TECHNICAL). MORE REVIEW WAS NEEDED SO WE HAD TO RENT A CAR FOR THE TRIP. THIS WK I WAS TOLD THAT BECAUSE THERE WERE NO FAULTS [WAS 2], AND AFTER A REVIEW OF ALL THE DOCUMENTATION AND DATA FROM ALL 3 SUA'S WHICH WERE ALL UNVERIFIED [WAS 2], THAT THERE ARE "NO CONCERNS" AND THAT THE CAR IS SAFE TO DRIVE. AND I WILL BE BILLED FOR $379 PLUS GAS. *TR

TL* THE CONTACT OWNS A 2003 JAGUAR X TYPE. THE CONTACT STATED WHILE PARKED ON AN INCLINE, THE CONTACT SHUT OFF THE VEHICLE AND ENGAGED THE EMERGENCY BRAKE BEFORE EXITING THE VEHICLE. THE EMERGENCY BRAKE DID NOT ENGAGE. THE VEHICLE ROLLED BACKWARD DOWN THE HILL AND CRASHED INTO A MOVING TRUCK. THERE WERE NO INJURIES. THE CONTACT STATED THE EMERGENCY BRAKE WOULD NOT HOLD UNLESS THERE WAS TREMENDOUS AMOUNT OF FORCE USED TO PULL THE BRAKE UPWARD. THE CONTACT STATED HE WAS NOT AWARE THAT HIS VEHICLE WAS AFFECTED BY NHTSA CAMPAIGN ID NUMBER: 04V487000 (EMERGENCY BRAKE) UNTIL AFTER THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 70,000. UPDATED 10/15/10 BF THE CONSUMERS WIFE SET THE PARKING BRAKE, BUT DID NOT PUT THE VEHICLE IN PARK. THE VEHICLE WAS PARKED ON AN INCLINE AND HOURS LATER, THE VEHICLE BEGAN TO ROLL. THE VEHICLE CRASHED INTO A MOVING COMPANY'S TRUCK. UPDATED 10/21/10

REAR BRAKE ISSUE. TOOK MY 2009 XF TO THE DEALER FOR AN OIL CHANGE. I WAS INFORMED THAT THE REAR BRAKES WERE GONE AND THE TIRES NEEDED TO BE REPLACED. I WAS INFORMED BY THE DEALER THAT THE REAR BRAKES ARE LUCKY TO GET 7500 MILES. "IT JUST THE WAY IT IS". I HAD THE BRAKES CHANGED & TOOK THE CAR TO A HIGH PERFORMANCE ALIGNMENT SHOP. 1ST WE FOUND THE DEALER NEVER ALIGNED THE TIRES "EVEN THOUGH THEY WERE PAID BY JAG TO DO SO" NEXT HE DISCOVERED THAT THE EMERGENCY BRAKE NEVER COMPLETELY RELEASES & THAT'S WHY YOUR BURNING OUT BRAKES. IF YOU DRIVE THE CAR OVER 150 -200 AT ONE TIME TRY PLACING YOU HAND ON THE EMERGENCY BRAKE. YOU'LL RECEIVE 2ND DEGREE BURNS FROM THE HEAT TRANSFER OF THE EMERGENCY BRAKE DRAGGING. WHEN I TOLD THIS TO THE DEALER ON MY VERY FIRST VISIT, I WAS TOLD JAG KNEW ABOUT THIS, BUT HAD NO FIX. MY RECOMMENDATION IS STAY AWAY FROM JAG. *TR

AIRBAG LIGHTS COMING ON IN JAGUAR XK8 2006 BETWEEN JANUARY 2009 AND MAY 2009. WE TOOK THE CAR IN 4 TIMES FOR AIRBAG LIGHTS COMING ON (EACH TIME "REPAIRED"). EACH TIME THE CONNECTIONS WERE "CORRECTED". THE FIRST TIME REPLACED A BLOWN FUSE; THE SECOND TIME THE SYSTEM WAS NOT COMMUNICATING AND REPLACED A POWER FUSE; THE THIRD TIME PARTS WERE ORDERED AND THEN LATER REPLACED BLOWN FUSE AND THE SEAT HARNESS. (THE CAR ONLY HAD ONLY 18,814 MILES ON IT WHEN THE LIGHT PROBLEMS BEGAN.) ON MAY 9, 2009, THE DRIVER SEAT AIRBAG HARNESS WAS REPLACED. IN MARCH 2010, THE AIRBAG LIGHTS CAME ON AGAIN. ANOTHER HARNESS WAS ORDERED. ON MAY 9, 2009, THE DRIVER SEAT AIRBAG DEPLOYED WHILE THE ENGINE WAS ON, BUT THE CAR WAS IN PARK. AFTER MUCH INVESTIGATION, THE HARNESS WAS AGAIN REPLACED (AND THE DRIVER SEAT WAS REPAIRED). *TR

ON JULY 14, 2010, MY CAR STARTING DRIVING SLUGGISH, AS IF PULLING HEAVY WEIGHT. THE GEAR BOX FAULT LIGHT TURNED ON. ON 7-16-2010, I TOOK MY VEHICLE TO THE DEALER AND WAS TOLD IT WOULD COST ME $2,800 PLUS TAX TO CHANGE THE GEAR BOX WITH A ONE YEAR GUARANTEE. MY SECOND OPTION WAS TO INSTALL A NEW TRANSMISSION AT A COST OF OVER $5,000. TWO MONTHS AGO I SPENT $5,000 ON A NEW ELECTRICAL SYSTEM AND FUEL INJECTION. I DON'T KNOW WHAT TO DO SINCE I AM STRUGGLING AS MANY FINANCIALLY. THE DEALER SAID THERE HAVE NOT BEEN ANY TRANSMISSION PROBLEMS WITH THIS MODEL. TOLD HIM I DOUBTED THAT, HENCE, MY COMPLAINT. *TR

TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE TRAVELING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 9,000.

WHILE DRIVING ON 95 SOUTH IN RI AT APPROX. 60MPH, MY 2004 JAGUAR XJ8 SUDDENLY LOST ALL POWER, INCLUDING ENGINE, STEERING AND BRAKING ABILITIES. IT NEARLY RESULTED IN A MULTI CAR FATAL ACCIDENT FROM BEING HIT FROM BEHIND. THE DEALER STATED, AFTER A SYSTEMS CHECK, THAT AN ACCELERATOR PEDAL SENSOR HAD FAILED RESULTING IN A $500.00 REPLACEMENT COST. THIS IS A VERY DANGEROUS DEFECT THAT SHOULD HAVE BEEN PART OF A SAFETY RECALL. *TR

TL*THE CONTACT OWNS A 1991 JAGUAR XJ6. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN ID NUMBER: 93V179000, SEAT BELTS WAS RELATED TO HIS VIN. THE DEALER STATED THAT THEY DON'T HAVE THE PART TO REPAIR THE SEAT BELT. THE CONTACT WAS WAITING ON THE PART FOR TWO YEARS. THE FAILURE MILEAGE WAS 184000 AND THE CURRENT MILEAGE WAS 191000. UPDATED 09/07/10. *LJ UPDATED 09/14/10*JB

THE FRONT SEAT TRACK DISENGAGED UNDER HARD BRAKING THROWING ME VIOLENTLY INTO THE STEERING WHEEL AND CAUSED ME TO LOSE CONTROL OF THE VEHICLE, NEARLY CAUSING AN ACCIDENT. *TR

TL*THE CONTACT OWNS A 2000 JAGUAR S-TYPE. THE SIDE AIR BAG ON THE DRIVERS SIDE SUDDENLY DEPLOYED WHILE DRIVING 35 MPH. NO ONE WAS INJURED AND THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE MANUFACTURER WAS CALLED AND INFORMED HER TO TAKE THE VEHICLE TO THE DEALER SO THAT THEY COULD PERFORM A DIAGNOSTIC TEST IN ORDER TO VIEW THE ERROR CODE AND DETERMINE WHY THE AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE BOTTOMED OUT WHICH CAUSED THE AIR BAG TO DEPLOY. THE VEHICLE WAS NOT REPAIRED BY THE DEALER. SHE WILL NOTIFY THE INSURANCE COMPANY REGARDING THE REPAIRS. THE DEALER AND THE MANUFACTURER WILL NOT REPAIR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 53,000.