JAGUAR Complaints

TL* THE CONTACT OWNS A 2006 JAGUAR XJ8 (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50MPH THE VEHICLE BEGAN TO OVERHEAT AND THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THE BELT TENSIONER AND CRANKSHAFT WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO A JAGUAR DEALER. THEY STATED THAT THE CRANKSHAFT PULLEY WAS DEFECTIVE AND HAD COME LOOSE. THEY TOLD HIM THAT THE ENGINE NEEDED TO BE REPLACED AT A COST OF $14,000.00. THE EXTENDED WARRANTY COMPANY WOULD NOT COVER THE REPAIRS. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS APPROXIMATELY 80,000.

THE TRANSMISSION STICKS IN DRIVE. JAGUAR SERVICE ACTION K048 WAS PERFORMED AFTER ABOUT THE FOURTH TIME IT STUCK IN GEAR. AFTER DEALER HAD CAR FOR SEVERAL DAYS ONLY 2 HOURS AFTER PICKING IT UP IT WAS DRAGGED WITH THE WHEELS LOCKED UP BACK ON THE TOW TRUCK WITH THE TRANSMISSION STUCK IN DRIVE. THE CAR HAS BEEN AT THE DEALER NOW FOR 15 DAYS AND ALL WE ARE BEING TOLD IS THAT THE TRANSMISSION CONTROL SWITCH (TCS) IS BROKEN AND THERE ARE NO REPLACEMENTS AVAILABLE. WE WERE NOT EVEN GIVEN ANY ESTIMATE OF WHEN THE CAR WILL BE REPAIRED OR IF IT CAN BE REPAIRED. THIS IS A VERY SERIOUS SAFETY DEFECT WITH THIS TRANSMISSION I HAVE READ ENOUGH BLOGS TO KNOW THAT ALL XF'S HAVE THIS TRANSMISSION DEFECT AND THIS SHOULD BE A MAJOR RECALL ITEM. I'M GOING TO ASK JAGUAR TO PURCHASE THE CAR BACK. *TR

TL* THE CONTACT OWNS A 2001 JAGUAR XJ8. THE CONTACT STATED WHEN STARTING THE VEHICLE, THE CHECK ENGINE AND ERROR WARNING LIGHTS WERE ILLUMINATED. THE PERFORMANCE OF THE ENGINE WAS RESTRICTED WITH MINIMAL ENGINE POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THE FAILURE POTENTIALLY WAS CAUSED BY THE PRIMARY OR SECONDARY TIMING CHAIN TENSIONER. THE DEALER ADVISED HAVING THE VEHICLE DIAGNOSED IN ORDER TO DETERMINE THE EXACT FAILURE AND REPAIR NEEDED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THERE WAS NOT A RECALL FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.

I WAS DRIVING ON AN INTERNAL ROAD ~45MPH, NOT ACCELERATING , JUST MAINTAINING SPEED. THE ENGINE BASICALLY SHUT DOWN, AND I HAD TO PULL ONTO THE SHOULDER. THE CAR WAS BARELY MOVING EVEN THOUGH THE ACCELERATOR WAS DEPRESSED TO THE FLOOR, ENGINE LIGHT ON, AS WELL AS "ENGINE SYSTEMS FAULT, PARKBRAKE FAULT, DSC NOT AVAILABLE" MESSAGE SHOWING UP ON THE DASH. I RESTARTED THE CAR BUT NOW THE BATTERY LIGHT CAME ON IN ADDITION TO THE OTHER ISSUES MENTIONED BEFORE AND THE CAR BATTERY DRAINED OUT COMPLETELY AND WENT LIMP. I GOT THE CAR JUMP STARTED AND EVEN THEN IT SHOWED A "ABS FAULT". I WAITED FOR 30 MINS WITH THE ENGINE RUNNING AND THEN FINALLY DROVE IT BACK TO MY HOUSE. THIS HAS HAPPENED TO ME ATLEAST 5 TIMES IN THE LAST 1 MONTH. ONLINE FORUMS SAYS THAT THIS IS A THROTTLE SENSOR ISSUE AND ITS A COMMON ENOUGH PROBLEM THAT JAGUAR NEEDS TO RECALL AND FIX THESE CARS. I AM VERY PERPLEXED THAT A CAR WOULD JUST SHUT DOWN ON THE ROAD, PUT ITSELF INTO "LIMP MODE" AND BE ABSOLUTELY FINE AN HOUR LATER. *TR

RE: [XXX] JAGUAR 2001 XKR # [XXX] DEAR SIR; MY 2001 XKR IS LEAKING HYDRAULIC FLUID AT THE ROOF LATCH FOR THE SECOND TIME. IT LEAKS HYDRAULIC FLUID ON THE DRIVER AND PASSENGER WHEN DRIVING DOWN THE HIGHWAY. THE FLUID ESCAPES FROM AN AREA BY THE GARAGE DOOR OPENER. IT IS LEAKING FROM A DEFECTIVE FITTING ON THE CONVERTIBLE ROOF LATCH LOCATED AT THE TOP OF THE FRONT WINDSHIELD. IT WAS ORIGINALLY FIXED ON 23 OCTOBER 2006 AT MATHENY IMPORTS IN JACKSONVILLE, FLORIDA. IT HAS NOW HAPPENED FOR A SECOND TIME. MY FRIEND WITH A SAME CAR HAD THE SAME THING HAPPEN 4 WEEKS AGO WITH FLUID SPRAYING ALL OVER THE FRONT OF THE CAR. THE INTERNET IS REPLETE WITH DISSATISFIED OWNERS WITH THIS PROBLEM IN XK8/XKR?S FROM 1999-2005 OR SO. HYDRAULIC FLUID SPRAYING ON DRIVERS WHILE OPERATING A VEHICLE MUST BE RECOGNIZED AS A SIGNIFICANT HAZARD. I HAVE NOT SEEN ANY RESPONSE FROM JAGUAR ON THIS ISSUE. THESE ARE NOT RARE OCCURRENCES, BUT ARE COMMONPLACE. HYDRAULIC FLUID IS FLAMMABLE AND MAY BE TOXIC IF INHALED OR ABSORBED THROUGH THE SKIN. A RECALL SHOULD BE CONSIDERED. YOUR RESPONSE WOULD BE APPRECIATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING AT 3 MPH, THERE WAS AN UNUSUAL SQUEAKING NOISE FROM THE FRONT WHEELS. THE VEHICLE WAS TAKEN TO A LOCAL AUTO REPAIR FACILITY WHERE THE MECHANIC ADVISED THE CONTACT THAT THE BALL JOINTS WERE LOOSE AND WOULD NEED TO BE REPLACED. THE CONTACT INQUIRED WITH THE MANUFACTURER ABOUT NHTSA RECALL CAMPAIGN ID NUMBER: 00V359002 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT WAS TOLD HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 128,400.

2010 JAGUAR XFR. CONSUMER STATES ENGINE MALFUNCTION *TGW THE CONSUMER STATED HIS WIFE WAS DRIVING 70 MPH ON THE INTERSTATE WHEN THE ENGINE SUDDENLY QUIT RUNNING. THE CONSUMERS WIFE MANAGED TO MANEUVER THE VEHICLE TO A NARROW STRIP BETWEEN THE OUTER LEFT EDGE OF THE FAST LANE AND GUARD RAIL. THE VEHICLE WOULD NOT RESTART; AND THE DASHBOARD DISPLAY SAID ENGINE MALFUNCTION. PRIOR TO THE INCIDENT, THE CONSUMER TOOK THE VEHICLE TO THE DEALER BECAUSE THE LOW LEVEL FUEL LIGHT WAS ALWAYS ILLUMINATING JUST AFTER A FEW MILES OF DRIVING; EVEN WITH A FULL TANK OF GAS. AS SOON AS THE VEHICLE WAS RETURNED TO THE CONSUMER AND HE STARTED THE ENGINE, THE LOW LEVEL FUEL LIGHT ILLUMINATED AGAIN. THE CONSUMER WAS THEN INFORMED A NEW GAS TANK WOULD HAVE TO BE ORDERED BECAUSE THE SENSOR IN THE GAS TANK WAS OBVIOUSLY DEFECTIVE. THE DEALER INSTALLED A NEW GAS TANK AND THE LIGHT NEVER CAME BACK ON. *JB

THE LIFE OF A JAGUAR XF 2009 DISCS ARE LESS THAN TWO YEARS. WE SEND IT TO THE JAGUAR SERVICE AND THEY SAID THE MODEL THAT YEAR DIDN'T CAME WITH SENSOR THAT IS WHY THE DISC GETS DAMAGE. THE PROBLEM IS THE CUSTOMER DOESN'T KNOW WHEN THE PADS HAVE TO BE CHANGE BECAUSE IT DOESN'T MAKE THE NOISE TO TELL YOU THE PADS AND THE DISC ARE FAILING. IN OUR CASE THEY CHANGE ARE PADS AND DISC AND IN LESS THAN THREE MONTH THE DISC ARE SCRATCH AND DAMAGE BECAUSE OF THE PADS. VERY IMPORTANT WE HAD TO PAY $800.00 THEY SAID THAT IT IS NOT IN WARRANTY. AND THE PADS TO AND THE CAR ONLY RAN 2,000 MILES. THE SCARY THING IS YOU ARE DRIVING AND YOU DON'T KNOW IF THE PADS AND DISC ARE GOOD OR BAD AND IT CAN OCCUR AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE STARTING THE VEHICLE, THE PARKING BRAKES LOCKED. THE PARKING BRAKE FAULT WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V488000 (PARKING BRAKE). THE MANUFACTURER STATED THAT THE REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 10/22/10 *BF THE CONSUMER STATED THE COMPLAINT IS ACCURATE. UPDATED 10/26/10*JB

TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 20-25 MPH, THE FUEL LEVEL INDICATOR FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DETERMINED THAT THE FUEL SENDING UNIT HAD FAILED AND THE FUEL GAUGE WOULD NEED TO BE REPLACED. IN ADDITION, WHEN ACTIVATING THE AIR CONDITIONER, THE ENGINE MOUNT WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE WARNING PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE VINE WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 130,000.