JAGUAR Complaints

I DRIVE A 2006 JAGUAR XJE SEDAN AND HAVE HAD PROBLEMS 4 TIMES WITH SUDDEN ACCELERATION WHEN I COME TO A STOP SIGN. I STEP ON THE BRAKE AND AS THE CAR COMES TO A STOP IT SUDDENTLY ACCELERATES. I HAVE HAD TO PRACTICALLY STAND ON THE BRAKE PEDAL TO KEEP THE CAR FROM GOING INTO THE INTERSECTION WITH WHEELS SCREECHING AND THE ODOR OF RUBBER BURNING! THE DEALER, WEST HERR JAGUAR IN BUFFALO, NEW YORK HAS KEPT THE CAR FOR THE PAST 3 WEEKS AND COULD NOT FIND ANYTHING WRONG WITH IT. NOW MY WIFE AND I ARE DRIVING IT AND FEAR THAT IT MAY HAPPEN AGAIN. SINCE THE DEALER FOUND NOTHING WRONG WITH THE CAR, EVEN THOUGH THIS ACCELERATION HAPPENED TO US, (LAST TIME WAS IN JANUARY 2010), WHAT CAN I DO ? HAVE YOU HAD THIS INCIDENT OCCUR WITH ANY OTHER JAGUARS?

ON 01/04/10, CAR SHOWED "VEHICLE TOO LOW" WARNING. I CALLED THE DEALERSHIP AND WAS TOLD TO LET THE CAR WARM UP WHICH I DID AND WARNING DISAPPEARED. WARNING APPEARED EACH DAY & I LET CAR WARM UP EACH DAY TO CORRECT. ON 01/08/10, ADDITIONAL WARNING "AIR SUSPENSION FAULTY" APPEARED AND VEHICLE'S FRONT END WAS VERY LOW TOO THE GROUND. I CALLED DEALERSHIP AND WAS TOLD TO IMMEDIATELY STOP DRIVING AND HAVE CAR TOWED IN B/C THE STRUTS HAD FAILED AND COULD CAUSE THE TIRES TO BLOW. HAD CAR TOWED TO DEALERSHIP AND WAS TOLD THAT THE EXTREMES IN TEMP IN ATLANTA HAD RESULTED IN A NUMBER OF CARS BEING BROUGHT IN FOR SAME PROBLEM -- AIR BAG COMPRESSORS COLLAPSED B/C OF CAR SITTING OUTSIDE DURING THE DAY. WHEN I ASKED IF THIS WAS A MANUFACTURING DEFECT (SINCE NUMEROUS 04 JAG XJ8S), I WAS TOLD "DON'T KNOW". WHEN I TRIED TO GET ADDITIONAL INFORMATION SUCH AS TEMPERATURE SPEC RATINGS FOR THE STRUTS, THE DEALERSHIP CLAMMED UP. WHEN I PICKED THE CAR UP, I COMMENTED ON THE 14 CARS IN THE PICK UP AREA WHICH WAS UNUSUAL, I WAS TOLD THE DAMAGE TO ALL THE CARS STRUTS WAS "NORMAL WEAR & TEAR". NO ONE WOULD EVEN ENTERTAIN MY QUESTIONS RE: A MANUFACTURING DEFECT OR THE MANUFACTURER BILSTEIN. HAD THE COLLAPSE HAPPEN WHILE DRIVING ON I-285, IT COULD HAVE BEEN DISASTROUS. THIS ISSUE NEEDS TO BE INVESTIGATED TO PREVENT FUTURE COLLAPSES OF STRUTS BY REPLACING THOSE STRUTS WHICH DO NOT SATISFY TEMPERATURE SPEC RATINGS. *TR

THIS OCCURRED ONE TIME ONLY. AS MY BLUETOOTH CONNECTED PHONE BEGAN TO RING, THE CAR'S TOUCHSCREEN INTERFACE WENT BLANK AND THE HVAC VENTS ROTATED TO THE CLOSED POSITION. I AM NOT SURE IF THE ENTIRE ELECTRICAL SYSTEM WENT DOWN AS THE TOUCHSCREEN IMMEDIATELY REBOOTED AND THE VENTS ROTATED BACK OPEN. I DID NOT NOTICE ANY PROBLEMS WITH BRAKING, ACCELERATION, OR HANDLING. HOWEVER, I REMAIN CONCERNED AS ALL SYSTEMS ON THIS CAR ARE DRIVE BY WIRE. *TR

2008 JAGUAR XK. GAS PEDAL ACCELERATED CAR WOULD NOT STOP TILL PUT INTO NEUTRAL. THEN REAR TIRES SPUN AND SMOKED DID NOT STOP TILL ENGINE WAS TURNED OFF> CHECK ENGINE LIGHT KEEPS COMING ON, DEALER SAYS IT IS A SENSOR, BUT IT HAS BEEN THERE SEVERAL TIMES AND LIGHT IS STILL COMING ON. IS THIS RELATED TO TOYOTA RECALL? *TR

TL* THE CONTACT OWNS A 2006 JAGUAR XKR (N/A). THE CONTACT STATED THE SENSOR IN THE PASSENGER SEAT FOR THE AIR BAGS HAS FAILED AND IF A CRASH OCCURS THE AIR BAGS WILL NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD HE CAN REPLACE THE SENSOR BUT HE HAS TO PAY FOR THE EXPENSE BECAUSE THIS IS NOT COVERED UNDER THE WARRANTY AND THERE ARE NO RECALLS. THE CONTACT ALSO CALLED THE MANUFACTURE AND WAS TOLD HE HAS TO PAY FOR THE SENSOR REPLACEMENT. THE FAILURE MILEAGE WAS 9,100. UPDATED 03/08/10 *BF THE CONSUMER STATED THE AIR BAG LIGHT WOULD ILLUMINATED WHEN EVER SOMEONE SAT IN THE FRONT PASSENGER SEAT. UPDATED 06/01/10

VEHICLE IS A 2005 JAGUAR X-TYPE WITH AWD, 3.0L DOHC V6, GASOLINE, AUTOMATIC TRANSMISSION). ON 01/03/2007, THE AUTOMATIC HEADLIGHTS DID NOT TURN ON OR OFF AUTOMATICALLY ACCORDING TO AMBIENT OUTSIDE LIGHTING CONDITIONS. DEALERSHIP DIAGNOSED FAILED SENSOR AND REPLACED REAR VIEW MIRROR (PART NO. C2S1598). *TR

I WAS DRIVING MY FAMILY TO THE JFK AIRPORT AND ALL OF A SUDDEN ON THE HIGHWAY MY CAR STALLED AND WOULD NOT RESTART THEN A CAR SMASHED INTO ME SO NOW BECAUSE JAGUAR MAKES DEFECTIVE PARTS MY FAMILY WAS HURT, THEN THE NEXT DAY I HAD THE CAR TOWED TO HERITEGE JAGUAR AND THEY HAD INFORMED ME THAT THE TENSIONERS IN THIS MODEL WERE MADE OF PLASTIC BUT JAGUAR TOLD ME THAT THE CAR WAS OUT OF WARRANTY SO THAT COST ME $1700 FOR REPAIR TW*

JAGUAR: XJ8L, 2000: THE TIMING CHAIN GUIDES/TENSIONERS BROKE CAUSING CATASTROPHIC FAILURE TO THE ENGINE. IT COULD HAVE HAPPENED IN TRAFFIC AS IT DID TO A FRIEND WITH A YEAR OLDER. WITH SUCH FAILURE THE ENGINE STOPS ABRUPTLY, NO MATTER WHERE IT IS. THIS RISKS SERIOUS ACCIDENTS WITH INJURY OR DEATH ON HIGHWAYS. THE GUIDES/TENSIONERS FAIL BEFORE 100K MILES ANY TIME BETWEEN ABOUT 60 AND 95K. THEY ARE MADE OF PLASTIC. A NEW KIT IS AVAILABLE WITH METAL PARTS BUT AT $1200 COST FOR THE KIT AND JAGUAR DOES NOT PAY FOR IT, NOR THE LABOR TO INSTALL THE NEW GUIDES, NOR THE OTHER DAMAGE TO THE ENGINE WHEN THE TENSIONERS/GUIDES FAIL. THIS SITUATION IS A MAJOR TOPIC ON EDMUNDS, AND OTHER SITES. THIS WAS A MAJOR DESIGN AND MANUFACTURING FLAW THAT HAS AFFECTED THIS MODEL FOR YEARS. WHY HASN'T THE NHTSA DONE SOMETHING ABOUT THIS MAJOR, HIGH RISK FAILURE? *TR

2005 JAGUAR XJ8L YOU CAN BE DRIVING THE VEHICLE AND LOOSE ALL MOBILITY FROM THE ENGINE TO DRIVE AXLE. YOU WOULD RECEIVE A PARK BRAKE FAULT FAILURE, HOWEVER THE ENGINE WOULD STILL BE RUNNING ALL ACCESSORIES WOULD STILL BE RUNNING PERFECTLY HOWEVER WHEN YOU WOULD PRESS THE ACCELERATOR IT WOULD JUST REV THE ENGINE BUT WOULDN'T MOVE THE CAR. THIS HAS HAPPENED ON MANY DIFFERENT OCCASIONS NO SOLUTION AS BEEN FOUND BUT THE CAR DOES IT AT RANDOM TIMES. *TR

TL* THE CONTACT OWNS A 2004 JAGUAR STYPE. THE REAR BRAKES LOCK WHILE DRIVING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. A REPRESENTATIVE FROM THE DEALER AND MANUFACTURER STATED THAT HE WAS INELIGIBLE FOR A FREE REMEDY SINCE THERE WERE NO RECALLS, AND THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 36,000.