JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JAGUAR X-TYPE- MALDEN, MA
I BOUGHT THE 2004 JAGUAR X-TYPE WITH APPROX 48,000 MILES. THE ENTIRE TIME I'VE OWNED THE CAR, THE FRONT PASSENGER AIRBAG LIGHT WILL TURN ON AND OFF WHEN AN ADULT WEIGHING LESS THAN 135LBS SITS IN THE FRONT SEAT. YOU CAN MOVE AND FIGET, AND THE "AIRBAG OFF" LIFE WILL TURN OFF, ONLY TO INTERMITTENTLY TURN ON. THIS IS A HUGE SAFETY ISSUE, AS A LIGHTWEIGHT ADULT IN THE FRONT SEAT MAY NOT HAVE AIRBAG PROTECTION IN A CRASH. JAGUAR SAID THERE WAS NOTHING WRONG WITH THE SEAT AND SENSOR, AND TO ADJUST THE SEAT DIFFERENTLY UNTIL THE "AIRBAG OFF" LIFE GOES OFF. THE POINT IS THAT THERE IS NO GUARANTEE THAT PUTTING THE SEAT IN ANY PARTICULAR POSITION WILL RESULT IN A SAFE AIRBAG DEPLOYMENT FOR A LIGHT WEIGHT ADULT. UPON RESEARCH, MY X-TYPE ISN'T THE ONLY ONE WITH THIS PROBLEM. IF THE AIRBAG DOESN'T DEPLOY, SOMEONE COULD BE KILLED. *TR
Source: NHTSA WEB SITE -
2004 JAGUAR XJ- EAST LANSING, MI
I BOUGHT A 2004 XJR JAGUAR. IT WAS NEW AND HAD DEALER ADDED CHROME WHEELS($3,000 ADDITIONAL COST). THE RIMS WERE DEFECTIVE AND I ASKED THE DEALER TO IDENTIFY THE SUPPLIER OF THE RIMS SO THAT I COULD CONTACT THE SUPPLIER DIRECTLY. THE DEALERSHIP SAYS IT DID NOT KEEP A RECORD OF WHERE IT PURCHASED THE WHEELS. I HAVE A DIFFICULT TIME BELIEVING THAT AN AUTOMOBILE COMPANY OR DEALERSHIP IS NOT REQUIRED TO KEEPS RECORDS REGARDING PARTS ON A VEHICLE, ESPECIALLY PARTS AS CRITICAL AS THE WHEELS. PLEASE ADVISE. *TR
Source: NHTSA WEB SITE -
2002 JAGUAR X-TYPE- WHITE PLAINS , NY
TL*THE CONTACT OWNS A 2002 JAGUAR XTYPE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT HAS NO KNOWLEDGE AS TO HOW THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION NEED TO BE REPLACED FOR $8,000. THE MANUFACTURE WAS CALLED AND ALSO STATED THAT THERE WERE NO WARRANTIES OR RELATED RECALLS. THE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JAGUAR X-TYPE- WHITE PLAINS, NY
JAGUAR X TYPE TRANNY FAILING... HOW LONG BEFORE IT FAILS IN FRONT OF A TRACTOR TRAILER ?? *TR
Source: NHTSA WEB SITE -
2009 JAGUAR XF- WILMER, AL
HAD MY 2009 JAGUAR XF TO DEALER FOR SCHEDULED SERVICE ON 2-18-10. CAR HAD 12,000 ON IT. DISCOVERED REAR DISC BRAKE PADS WERE WORN OUT NEEDING REPLACEMENT. FRONT PADS LOOKED JUST FINE. REAR PADS SHOULD NOT DEGRADE IN ONLY 12,000 MILES. WAS TOLD THIS IS NORMAL AS THE REAR BRAKES HANDLE MOST OF THE STOPPING POWER. MY UNDERSTANDING HAS ALWAYS BEEN IT'S THE FRONT BRAKES WHICH DO MOST OF THE WORK. THIS CAR DOES NOT HAVE A BUILT IN WARNING INDICATING THE PADS ARE WORN, AND LOSING THE REAR BRAKES PREMATURELY COULD RESULT IN AN ACCIDENT. WHATEVER IS CAUSING THE REAR BRAKE PADS TO DEGRADE SO QUICKLY NEEDS TO BE REMEDIED. *TR
Source: NHTSA WEB SITE -
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1999 JAGUAR XK8- CHARLOTTE, NC
I REMOVED FOOT FROM ACCELERATOR AND APPLIED BRAKE. CAR SURGED FORWARD. I SHIFTED FOOT FARTHER TO LEFT AND CONTINUED BRAKE APPLICATION AND CAR STOPPED. I DISCOVERED THAT BRAKE AND ACCELERATOR PEDALS TOO CLOSE TOGETHER SO THAT, WHEN FOOT APPLIED TO BRAKE, RIGHT SIDE OF FOOT CAN INADVERTENTLY PRESS DOWN ON ACCELERATOR. *TR
Source: NHTSA WEB SITE -
2007 JAGUAR XK- TULSA, OK
I EXPERIENCED 4 UNCONTROLLED ACCELERATION EVENTS WITH MY LEASED 2007 JAGUAR XK COUPE IN THE MONTHS PRIOR TO MARCH 2009. THE CAR WAS TAKEN TO DEALER EACH TIME AND "EXTENSIVELY TESTED". THERE WAS NO ANSWER EVER GIVEN FOR THE CAUSE. THE JAGUAR NORTH AMERICA DISTRIBUTOR CONSUMER OFFICE WAS INEFFECTIVE AND UNRESPONSIVE DESPITE NUMEROUS CONTACTS WITH THEM. I RETURNED THE CAR TO BILL KNIGHT FORD/JAGUAR TULSA IN MARCH 2009 AND LEASED A 2009 JAGUAR XK. *TR
Source: NHTSA WEB SITE -
2000 JAGUAR XJ- PAEONIAN SPRINGS, VA
THE CAR IS:JAGUAR YEAR 2000 XJR 4.0L, W/SUPERCHARGER WITH. I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE AT THE SPEED LIMIT WHEN SUDDENLY THE ENGINE STARTED RUNNING AT SLOW IDLE SPEED. THE ENGINE SPEED WOULD NOT RESPOND TO THE POSITION OF THE ACCELERATOR PEDAL. I WAS TOLD LATER BY PROGRESSIVE AUTO REPAIR IN HAMILTON VA THAT THE PROBLEM WAS THAT THE ACCELERATOR PEDAL POSITION SENSOR HAD FAILED AND HAD TO BE REPLACED. I WAS TOLD THAT THIS WAS ATTACHED TO THE THROTTLE BODY ASSEMBLY AND COULD NOT BE BOUGHT SEPARATELY FROM THE THROTTLE BODY ASSEMBLY. I BOUGHT A NEW THROTTLE BODY ASSEMBLY BUT STILL HAVE THE REPLACED ASSEMBLY INCLUDING THE FAILED ACCELERATOR PEDAL POSITION SENSOR. I REMEMBER SEARCHING THE INTERNET ABOUT THIS SENSOR AND AM ALMOST SURE THAT THIS JAG ACCELERATOR PEDAL POSITION SENSOR IS MADE BY THE SAME MANUFACTURER THAT MAKES THIS SENSOR FOR TOYOTA. I AM SUBMITTING THIS COMPLAINT BECAUSE I WONDER IF THE SENSOR COULD FAIL AND CAUSE THE ENGINE TO GO TO MAXIMUM ACCELERATION AND, IF SO, COULD THIS BE THE SOURCE OF THE TOYOTA ACCELERATION PROBLEMS? IF THIS ACCELERATOR POSITION SENSOR IS IN FACT MADE BY THE SAME MANUFACTURER, THEN COULD THIS PROBLEM BE LURKING IN OTHER BRANDS OF CARS SUCH AS JAGUARS? *TR
Source: NHTSA WEB SITE -
2010 JAGUAR XF- TOA ALTA, PR
THE CAR HAS NO INSTRUMENT TO INFORM YOU THAT YOU SHOULD CHANGE THE PADS. YOU NOTICE YOU NEED TO CHANGE THE PADS WHEN IT DAMAGE YOUR DISC OR YOU HAVE NO BRAKES. I AM SCARE FOR MY SAFETY AND FAMILY. MY DAD WAS DRIVING IN THE ROAD IN PUERTO RICO AND THE CAR STARTED DOING A NOISE REALLY BIG NOISE LIKE IT WAS EATING OR DAMAGING SOMETHING IN ONE TIRE OR WITH THE PADS AND THE DISC OF THE RIGHT BACK TIRE OF A JAGUAR XF 2009. WE WENT THE NEXT DAY TO THE DEALER AND LET THEM KNOW WHAT HAPPEN AND THEY TOLD US, THAT YEAR THE CAR WASN'T MADE WITH SENSORS IN THE PANEL AND THE PADS DIDN'T HAVE SENSORS TO LET US KNOW WE WERE OUT OF BRAKES. THEY TOLD US TO PAY FOR THE NEW PADS AND THE DISC. BUT THE CAR IT ONLY HAS 11,500 MILES AND WE FIND IT WEIRD, THAT A CAR WITH SO LITTLE MILE THE PADS WERE OUT AND IT DIDN'T WARN US AT ALL.. ALL CARS COMES WITH SENSOR IN THE PANEL THAT LET YOU KNOW SOMETHING IS WRONG WITH THE BRAKES AND THE PADS COMES WITH SENSORS. WE WERE DRIVING THE CAR SCARE THAT SOMETHING MIGHT HAPPEN TO US. I HAVE BOUGHT DIFFERENT CARS AND ALL OF THEM HAVE SENSOR THAT LET YOU WITH A SIGN OR THE MAIN PANEL TELL YOU WHEN YOU TURN YOUR CAR ON. *TR
Source: NHTSA WEB SITE -
2001 JAGUAR XK8- ATLANTA, GA
AIR BAG WARNING LIGHT LIGHTS UP WHEN ADULT PASSENGER SITS IN PASSENGER SEAT AND BUCKLES SAFETY BELT. CAR IS 2001 JAGUAR XK8. JAGUAR USA SAYS VEHICLE IS OUT OF WARRANTY...TOO BAD! COST TO REPAIR APPROX $1400. CAN YOU HELP? *TR
Source: NHTSA WEB SITE