JAGUAR Complaints

1998 JAGUAR XK8 HAS A HISTORY OF STALLING ON THE FREEWAY AT SPEEDS OF 55-60MPH. THIS OCCURRED TWICE (PRIOR OWNER - 38,246 MILES) - PRIOR OWNER TOLD BY JAGUAR THAT AUTOMOBILE HAD BEEN REPAIRED BY REPLACING THROTTLE. SAME INCIDENT OCCURRED AT LATER. ON-LINE INFORMATION SHOWS THAT SEVERAL OTHER 1998 XK8 OWNERS HAVE THE SAME ISSUE THAT ENGINE TURNS OFF WITHOUT WARNING - THE CAR HAS A DESIGN FLAW. THERE HAS BEEN RECALLS REGARDING THE THROTTLE. I DO NOT UNDERSTAND WHY THE NHTSB HAS NOT FORCED JAGUAR TO REPAIR THIS 1998 XK8. THE MODEL, 1998 JAGUAR XK8, HAS A DESIGN FLAW AND IS A SAFETY RISK. *TR

I HAVE A MALFUNCTIONING SEATBELT IN A 1990 JAGUAR XJ6 (VAN DEN PLAS). SEATBELT REPAIR IS WARRANTED FOR THE LIFE OF THE VEHICLE. HOWEVER, THE LOCAL JAGUAR DEALER HAS INDICATED THAT THE PART REQUIRED IS NOT AVAILABLE AND HAS TWICE INDICATED THERE IS "NO ETA" ON ITS ARRIVAL. I AM THUS DRIVING AROUND UNSAFELY AND THE DEALER IS TELLING ME THAT THE MANUFACTURER CANNOT RELIABLY PROVIDE THE PART EXCEPT FOR AT SOME UNKNOWN TIME IN THE FUTURE. NOT ONLY IS THIS UNSAFE BUT I LIVE IN A STATE WHERE IT IS AGAINST THE LAW TO DRIVE WITHOUT A SEATBELT. I AM HOPING SOME PRESSURE CAN BE BROUGHT TO BEAR ON THE MANUFACTURES DELINQUENCY BEFORE I GET MAIMED IN AN ACCIDENT DUE TO A SEAT BELT WARRANTY THAT IS DE FACTO NOT A WARRANTY AT ALL. I HAVE A MALFUNCTION IN THE PASSENGER SIDE SEATBELT THAT IS NOT COVERED UNDER WARRANTY AND IT IS NO PROBLEM TO GET THAT PART, IN FACT I CAN HAVE IT THE NEXT DAY. IT IS MORE THAN A LITTLE SUSPICIOUS, AND THUS WORTHY OF THE ATTENTION OF THE DOT, THAT THE LIFE THREATENING PARTS THAT COST THE CUSTOMER MONEY ARE AVAILABLE NEXT DAY BUT THE PARTS WHICH ARE TO BE PROVIDED BY THE COMPANY/DEALER UNDER WARRANTY ARE NOT AVAILABLE AT ANY PRICE. *TR

TL*THE CONTACT OWNS A 2003 JAGUAR XJ8. THE CONTACT STATED THAT THE INSIDE DOOR HANDLE ON THE DRIVER'S SIDE WAS DEFECTIVE. SHE HAD TO ROLL DOWN THE WINDOW TO RELEASE THE DOOR LOCK AND EXIT THE VEHICLE. SHE FEELS THAT THIS IS UNSAFE BECAUSE SHE COULD BE TRAPPED INSIDE THE VEHICLE IN THE EVENT OF A CRASH. THE CURRENT MILEAGE WAS 59,500 AND FAILURE MILEAGE WAS 59,400.

THIS IS A DESIGN FLAW. MY JAGUAR XJ HAS ELECTROCHOMATIC MIRRORS AND THEY ARE SUPPOSED TO LIGHTEN AND DARKEN WITH THE REFLECTION OF LIGHTS. AT NIGHT IT IS VERY DIFFICULT TO SEE OUT OF MY MIRRORS. ONCE WHEN I WAS DRIVING A CAR'S LIGHTS WERE SHINING IN MY REAR VIEW MIRROR AND IT DARKENED THE MIRROR SO MUCH THAT I ALMOST SWERVED INTO A BICYCLIST. THIS IS A DANGER TO MYSELF AND OTHER PEOPLE. WHEN I REPORTED IT TO JAGUAR THEY SAID THEY WERE AWARE OF THIS, HAD OTHER PEOPLE COMPLAIN ABOUT IT AND COULD NOT DO ANYTHING ABOUT IT. THEY TOLD ME TO SPEAK TO THE DEALERSHIP. THE DEALERSHIPS RESPONSE WAS TO TURN IT OFF COMPLETELY. THIS IS NOT AN OPTION BECAUSE IF SOMEONE'S LIGHT REFLECTS IN THE MIRROR THERE IS NO WAY TO ADJUST IT SO THE LIGHT WILL NOT SHINE IN MY EYES AND ALSO BE ABLE TO SEE THE ROAD IN THE MIRROR. *TR

TL*THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. HIS VEHICLE SUSTAINED MODERATE DAMAGE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED, BUT HE WAS NOT INJURED. THE CAUSE OF THE AIR BAG FAILURE HAS NOT BEEN DETERMINED. THE CONTACT HAS NOT RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 7,000.

BOUGHT A NEW JAGUAR S-TYPE IN 2001. ON 8/9/04 WITH 10723 MILES THE TRANSMISSION FAILED AND WAS REPLACEMENT. ON 12/29/06 TOOK CAR IN BECAUSE OF TRANSMISSION ISSUES (27302 MILES). I WAS TOLD THE CAR WAS OPERATING WITHIN SPECS. ON 7/7/07 TOOK CAR IN AGAIN WITH COMPLAINT REGARDING TRANSMISSION (32625 MILES) AND AGAIN WAS TOLD THE CARS TRANSMISSION WAS OPERATING WITHIN SPECS. ON APRIL 17, 2009 WHILE DRIVING, THE TRANSMISSION FAILED, AND CAR WENT INTO LIMP MODE. CAR WAS TOWED. THE JAGUAR REPAIR SHOP STATED THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED (AT ~45,000 MILES, NOTE THAT THIS IS ONLY 35,000 MILES AFTER FIRST REPLACEMENT). *TR

TL*THE CONTACT OWNS A 1991 JAGUAR XJ6. THE CONTACT STATED THAT THE CABLES FOR THE SEAT BELT MODULE WERE REPLACED ACCORDING TO A RECALL. CURRENTLY, THE RESTRAINT MODULE IS FAULTY AND CAUSING THE SEAT BELT TO EXTEND ACROSS THE STEERING WHEEL WHILE THE CONTACT IS DRIVING. HE FEELS THIS IS VERY DANGEROUS AND A SAFETY ISSUE BECAUSE THE SEAT BELT CAN BECOME TANGLED UP WITH THE STEERING WHEEL AND CAUSE A CRASH. THE MANUFACTURER WILL NOT REPAIR THE SEAT BELT MODULE UNDER WARRANTY. THE CURRENT MILEAGE WAS 140,000 AND FAILURE MILEAGE WAS 97,000.

TL*THE CONTACT OWNS A 1999 JAGUAR XK8. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLS WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE ELECTRONIC STABILITY MODULE, ELECTRICAL WIRING, AND SPARK PLUGS. A TECHNICIAN STATED THAT THE VEHICLE GOES INTO A LYMPH MODE. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURES. THE FAILURE MILEAGE WAS 53,000 AND CURRENT MILEAGE WAS 59,000.

I OWN A JAGUAR 1999 XK8- IT HAS REPEATEDLY GONE INTO THE "LIMP HOME MODE" WHILE ON THE FREEWAY TWICE CAUSING CARS AROUND ME TO CRASH WHILE AVOIDING ME. I HAVE HAD THE CAR INTO THE DEALER MULTIPLE TIMES AND SPENT THOUSANDS TO FIX THIS PROBLEM BUT IT STILL RECURS. I HAVE JUST HAD A DIFFERENT SHOP WORK ON IT AND HAVE GONE BACK 3 TIMES WITH OUT IT BEING FIXED. I AM NOW AFRAID TO DRIVE IN ANY LANE OTHER THAN THE RIGHT LANE. IN TRYING TO FIND A SOLUTION I FOUND THAT IT HAS BEEN THE CAUSE OF SOME ACCIDENTS AND IS NOT UNCOMMON. MOST OF THE DEALERS I HAVE TALKED TO AND THE ONLINE FORUMS ARE AWARE OF THIS PROBLEM THAT RELATES TO THE THROTTLE BODY JUST SHUTTING DOWN. IT OCCURS RANDOMLY. I HAVE GONE TO DRIVING WITH A "ON BOARD DIAGNOSTIC" READER PLUGGED IN TO THE PORT SO THAT IF WHEN IT HAPPENS I CAN QUICKLY CLEAR THE CODE AND MOVE SAFELY OUT OF TRAFFIC. IT WOULD NOT SURPRISE ME IF PROBLEM THIS HAS CAUSED A LARGE NUMBER OF ACCIDENTS. JAGUAR MUST BE AWARE OF THE PROBLEM BECAUSE THE DEALERS SURE ARE. I HOPE THAT YOU CAN GET THEM TO TAKE CORRECTIVE MEASURES BEFORE MORE PEOPLE ARE INJURED OR KILLED. THANKS FOR YOU CONSIDERATION. THE DATE OF MY LAST SERVICE FOR THIS PROBLEM WAS 4/22/09 WHICH IS THE 5TH SERVICE CALL FOR THIS IN THE LAST YEAR AND A HALF. DURING THAT TIME I HAVE ONLY DRIVEN IT ABOUT 6,500 MILES AND AM AFRAID TO SELL IT. *TR

I COULD NOT GET THE CAR INTO REVERSE WHEN TRYING TO BACK UP TO TURN AROUND IN A RESIDENTIAL DRIVEWAY. THE CAR HAD TO BE TOWED ON A FLAT-BED TRUCK BECAUSE THE CAR WOULD NOT ENGAGE IN ANY GEAR OR START, ONCE THE ENGINE WAS TURNED OFF. THE BOLT HOLDING THE GEAR BOX TO THE TRANSMISSION HAD BECOME STRIPPED AND HAD TO BE REPLACED AND THE GEAR SHIFTER CABLE HAD TO BE "SECURED." *TR