JAGUAR Complaints

TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. APPROXIMATELY ONE WEEK AFTER THE VEHICLE WAS PURCHASED IN DECEMBER OF 2008, THE CONTACT NOTICED THAT IT WOULD SHIFT ROUGHLY FROM SECOND TO FIRST GEAR UPON DECELERATION. THE VEHICLE WOULD ALSO JERK FORWARD ROUGHLY WHEN ACCELERATING AND DRIVING 15 MPH. HE FOUND NHTSA CAMPAIGN ID NUMBER 04V024000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND NOTICED THAT IT WAS THE SAME FAILURE THAT HIS VEHICLE WAS DISPLAYING. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND AGREED WITH THE DEALER. THE CURRENT MILEAGE WAS 41,923 AND FAILURE MILEAGE WAS 40,600. UPDATED 5/18/09 *CN THE CONSUMER STATED THE PARKING BRAKE WAS INOPERATIVE. A FAILURE MESSAGE OF THE PARKING BRAKE DISPLAYED ON THE DASHBOARD. UPDATED 05/20/09.*JB

MY CAR IS A 2002 JAGUAR X-TYPE. MY TRANSMISSION WENT COMPLETELY OUT FRIDAY MORNING. LUCKILY, I WAS ABLE TO MOVE IT TO THE SIDE OF THE ROAD WITHOUT BEING INJURED. MY CAR ONLY HAS 60,589 MILES ON IT?! WHAT CARS TRANSMISSION GIVES OUT AT SUCH LOW MILEAGE? NOT FORGETTING THE EXPENSE TO REPLACE IT. THE ECONOMY RIGHT NOW IS NOT THE BEST AND 1 CAR FOR TWO WORKING INDIVIDUALS IS NOT AN OPTION...CAN YOU HELP US? I WANT JAGUAR TO PAY THIS. I DID NOT PURCHASE AN EXTENDED WARRANTY BECAUSE WITH ALL MY OTHER CARS I HAVE NEVER NEEDED TO. I TAKE GOOD CARE OF MY CARS WITH OIL CHANGES, FLUIDS TOPPED OFF, NEW BRAKES AND TIRES WHEN NEEDED??!! JAGUAR WANTS TO CHARGE ME $7,100 TO REPLACE THIS. I FOUND A MECHANIC TO PUT A USED ONE IN WITH 43,000 MILES ON IT FOR HALF THAT BUT WHAT GUARANTEES DO I HAVE THAT ONE WILL NOT GIVE OUT? THIS IS SUPPOSED TO BE A LUXURY CAR???? THANKS FOR YOUR TIME AND I LOOK FORWARD TO HEARING FROM YOU. *TR

I BOUGHT MY CAR IN OCTOBER 2008. ABOUT A MONTH LATER I NOTICED THE TIRE PRESSURE WAS LOST FREQUENTLY. I TOOK IT BACK TO THE DEALER AND THEY CHANGED ALL FOUR TIRES FOR FREE, STATING THAT THE TIRE HAD SOME ROTTING CAUSED BY SITTING TO LONG. NOT LONG AFTER I NOTICED THE SAME PROBLEM AND BUBBLES STARTED TO FORM ON BOTH MY FROM TIRES BUT THE DEALER SAID IT WAS MY FAULT FOR HITTING POTHOLES AND CURBS. I HAD TO PURCHASE TO ADDITIONAL TIRES ON MY OWN. THE REMAINING TWO THAT I GOT FROM THE DEALER WHEN ROTATED TO THE FRONT, AGAIN, FORMED BUBBLES. AGAIN I HAD TO REPLACE THEM. I SPOKE TO A TECHNICIAN AND EXPLAINED THE PROBLEM THAT HAD BEN OCCURRING. I ALSO STATED I HAD BEEN MORE CAREFUL ABOUT MY DRIVING AND HAD NOT HIT THE CURB. HE TOLD ME THAT THERE WERE MANY COMPLAINS ABOUT THAT TIRE BRAND AND THEY DAMAGED VERY EASILY. *TR

TL*THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT STATED THAT THERE WAS A MASSIVE ANTI-FREEZE LEAK IN THE VEHICLE. THE DEALER DISCOVERED THAT THE RADIATOR WAS CRACKED. AN INDEPENDENT MECHANIC REPAIRED THE RADIATOR AND FOUND THAT MOST OF THE COMPONENTS UNDER THE HOOD WERE NOT JAGUAR PARTS. THE PARTS WERE JEEP, CHEVROLET, AND OTHER BRANDS. UPON FURTHER INVESTIGATION, IT WAS REVEALED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN TWO MAJOR CRASHES. ON A SEPARATE OCCASION, THE CONTACT FOUND HOLES IN THE RADIATOR HOSES. IN ADDITION, THE WATER PUMP WAS CRACKED AND NEEDED TO BE REPLACED. LATER, WHILE DRIVING LESS THAN 35 MPH, THE BRAKES FAILED. A POLICE OFFICER FLAGGED HER DOWN AND INFORMED HER THAT SMOKE AND SPARKS WERE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE INDEPENDENT MECHANIC STATED THAT THE CALIPER FAILED. THE SYSTEM WOULD NOT ACCEPT THE VIN PROVIDED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 54,000.

ON TWO SEPARATE OCCASIONS IN 2006 AND 2007, OEM CONTINENTAL TOURING TIRES 225/45R17 ON MY 2006 JAGUAR X-TYPE SPORT SEDAN SUFFERED SPONTANEOUS, CATASTROPHIC BLOW OUT FAILURE UNDER WHAT SHOULD HAVE BEEN NOMINAL OPERATING CONDITIONS. {I-95, I-495, CLEAR DRY PAVEMENT, SPEED BELOW 80 MPH]. SINCE THOSE EVENTS, REMAINING TIRES HAVE EXHIBITED SIDEWALL BULGING AND OTHER EVIDENCE OF CORD SEPARATION. TODAY (12/26/2008) WHILE VISITING SAFETY WEBSITE, LEARNED OF AT LEAST 50 SIMILAR SPONTANEOUS FAILURES OF SAME PRODUCT, WHICH IS ALSO OE TIRE ON MERCEDES C300 AND BMW 3 SERIES SEDANS. THIS SEEMS TO BE MORE THAN COINCIDENCE. *TR

TL*THE CONTACT OWNS A 2003 JAGUAR S TYPE. WHILE DRIVING 65 MPH THE REAR PASSENGER TIRE EXPLODED WITH OUT ANY WARNING. THE VEHICLE CRASHED INTO AN IRON FENCE AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A POLICE IMPOUND WHERE THE INSURANCE COMPANY RECOVERED IT. THE VEHICLE IS BEING INSPECTED AND TO DETERMINE IF THE VEHILCE IS DESTROYED OR REPAIRABLE. THE FAILURE AND CURRENT MILEAGES WERE 60000.

RECENTLY (10/16/08) PURCHASED A 2001 S-TYPE 4.0 WITH 74316 MI. 2ND DAY I HAD IT TRANSMISSION STARTED SLIPPING. WITHIN 1 WEEK HAD TO BE REBUILT. ALL COILS REPLACED AND #4 & #5 KEEP GOING BAD. DEALERSHIP STATED COILS WERE BROKEN. SENT HOME WITH BROKEN COILS. WINDOW REGULATORS NEEDED TO BE REPLACED. CHECK ENGINE LIGHT ON DEALERSHIP STATED NO PROBLEM. POOR SERVICE, POOR QUALITY. *TR

CAR HIT A EMBANKMENT AND WAS A MAJOR ACCIDENT FLIPPING OVER TWICE THAN LANDING ON SIDE AND THE AIR BAGS NEVER WENT OFF, MY SON AND MY FUTURE DAUGHTERINLAW SUFFERED WHIP LASH AND BACK PROBLEMS, THIS CAR IS PRETTY NEW AND SAYS IT HAS SIX AIR BAGS NON WENT OFF. *TR

WHEN PARKED ON A HILL I AM NOT ABLE TO GET THE CAR INTO OR OUT OF PARK AND REVERSE I HAVE TO LITERALLY HAVE SOMEONE PUSH OR ROCK THE CAR TO GET IT OUT OF GEAR, BERGEN JAGUAR IN BERGEN NEW JERSEY SAID THIS IS A COMMON QUIRK WITH THE 2000 S TYPE JAGUARS WITH AUTOMATIC TRANSMISSIONS. *TR

2001 JAGUAR S-TYPE V-6. I RECEIVE AN ENGINE FAILSAFE MODE MESSAGE ON DASH. THE CAR HESITATES AND MAY STALL WHILE DRIVING. COMPUTER SAYS IT IS THE THROTTLE BODY HOUSING TO THROTTLE PEDAL UNIT (WHICH HAS BEEN REPLACED.) THIS OCCURS PRIMARILY IN THE MORNING WHEN I FIRST START DRIVING AND IT WILL STAY IN THIS MODE FROM 5 TO 10 MINUTES THEN GO TO NORMAL DRIVING MODE. THE LAST TIME IT STAYED IN THE FAILSAFE MODE FOR ABOUT 30 MINUTES. TWO MECHANICS "THINK IT IS THE THROTTLE BODY CONTROL BUT THEY CANNOT SAY FOR SURE BUT IN THEIR OPINION THIS IS A PART THAT FAILS ON MANY JAGS. THE FAILURE IS A REAL SAFETY ISSUE SINCE YOU DO NOT KNOW WHEN IT CAN HAPPEN. AT SOME STOP LIGHTS IT WILL JUST DIE IN MID-TURNING OF A CORNER. AFTER REPLACING THE THROTTLE PEDAL WHICH WAS ONE OF THE POSSIBLE PARTS PROBLEMS, IT RETURNED WITH THE SAME PROBLEM AFTER ABOUT A WEEK. I CANNOT GET ANY INFORMATION FROM JAGUAR TO SEE IF THIS IS AN ONGOING PROBLEM FOR JAGUARS. THE ONLY REAL INFORMATION IS ON BLOGS AND CHAT ROOMS ON JAG REPAIRS. THIS HAS TO BE A DESIGN FLAW THAT OWNERS SHOULD NOT HAVE TO BEAR THE BURDEN OF BUYING A $ 2000 PART, ESPECIALLY IF IT IS BEING IGNORED BY THE MANUFACTURER. *TR