JAGUAR Complaints

WE RECENTLY TOOK OUR 2002 JAGUAR X-TYPE TO THE DEALER FOR INSPECTION AFTER THE TRANSMISSION SEEMED TO BE SLIPPING DURING ACCELERATION. THE DEALER RECOMMENDED REPLACEMENT OF THE TRANSMISSION AND SHIFTER - A $6500 REPAIR. AFTER SOME RESEARCH WE LOCATED NHTSA SERVICE BULLETIN 10012396. JAGUAR TECHNICAL BULLETIN JATCO JF506E - SERVICE ACTION S941, WHICH ACKNOWLEDGES THAT THE OUR TRANSMISSION WAS FAULTY FROM THE OUTSET. OUR VIN NUMBER AND OUR TRANSMISSION SERIAL NUMBER FALL WITHIN THE RANGE LISTED IN THE BULLETIN AND SHOULD BE REPLACED BY THE DEALER. JAGUAR IS REFUSING TO REPLACE THE PART, ALTHOUGH THEY KNOW IT IS FAULTY. THIS IS AN ONGOING PROBLEM. PLEASE TAKE A LOOK AT THESE COMPLAINTS. IT'S TIME FOR JAGUAR TO TAKE RESPONSIBILITY FOR THIS ISSUE. *TR

CONTINENTAL CONTI PROCONTACT TIRE - LEFT FRONT 2006 JAGUAR SPORTWAGON X TYPE-FAILED ON MASSPIKE. AAA REP OBSERVED THAT TREAD SEPARATED .NO ROAD HAZARD. REPLACEMENT PURCHASED AND TIRE DESCRIBED AS FAILURE IN "WORKMANSHIP" 20K . LEFT FRONT FAILURE WAS IDENTICAL TO RIGHT FRONT TIRE FAILURE 5 WEEKS B/4.THUS 2 FAILURE S AT 20K MILES AND 19K MILES. FORTUNATELY GOING SLOW OR COULD HAVE BEEN REAL PROBLEM. REPLACED 2 TIRES AT ALMOST 200 A PIECE. ONE TIRE IN MY POSSESSION. *TR

I PURCHASED A BRAND NEW JAGUAR XKR CONVERTIBLE FROM MY LOCAL JAGUAR DEALER ON 1ST AUGUST 2007. SHORTLY AFTERWARDS, WHILST DRIVING ON THE MOTORWAY I ACCELERATED TO OVERTAKE A CAR IN THE MIDDLE LANE. WHEN I RELEASED MY FOOT FROM THE ACCELERATOR, THE CAR CONTINUED TO GO FAST. IT WOULD NOT SLOW DOWN. I APPLIED THE BRAKES AND THE CAR MOMENTARILY APPEARED TO SLOW DOWN BUT THE SHEER POWER OF THE ENGINE CONTINUED TO MAKE THE CAR GO FASTER. THE ONLY WAY I COULD STOP THE CAR, WAS TO PUT THE GEARSTICK INTO PARK AND PRESS THE START/STOP BUTTON. I TOOK THE CAR BACK TO THE DEALERS AND THEY SAID THERE WAS NOTHING WRONG WITH IT BUT THEY RESET THE COMPUTER. THIS SAME PROBLEM HAS HAPPENED ON A FEW OCCASIONS. THE LAST TIME WAS ON 16TH JANUARY 2008 WHICH WAS THE LAST TIME I DROVE THE CAR. THE CAR WENT BACK TO THE DEALERS AND THAT IS WHERE IT REMAINS SOME 10 MONTHS LATER .I HAVE 3 WITNESSES INCLUDING MY WIFE AND A TRAFFIC COP WHO WERE BOTH IN THE CAR ON SEPARATE OCCASIONS. I HAD A MEETING WITH JAGUAR CARS UK AND THE DEALERS BACK IN AUGUST, BUT THEY FAILED TO PROVE ANYTHING. A COURT CASE IS ARRANGED FOR 7TH AND 8TH JANUARY 2009. *TR

I FINANCED A JAGUAR IN FEBRUARY 2008 AND HAVE HAD A PROBLEM FROM ALMOST THE BEGINNING WITH THE GEARSHIFT, GETTING OUT OF PARK WHILE ON THE SLIGHTEST INCLINE I'VE HAD TO GET OUT AND ROCK THE CAR JUST TO GET IT INTO REVERSE AND THIS IS ALL THE TIME. MORE RECENTLY I REVERSED OUT OF MY DRIVEWAY WITHOUT ANY PROBLEMS BUT, WHEN I TRIED TO PUT IT IN DRIVE IT WOULD NOT MOVE FORWARD, BACKWARD, OR ANYWHERE. I HAD IT TOWED TO THE CLOSEST JAGUAR DEALER WHO INITIALLY TOLD ME IT MAY JUST BE THE GEARSHIFT CABLE NEEDING TO BE ADJUSTED A $150 JOB I SAID OK THAT SOUNDS PRETTY GOOD BEING A FOREIGN CAR AND ALL. I GOT A CALL BACK AND HE SAID IT WAS THE REAR DRIVE SHAFTERS NEEDING TO BE REPLACED OK GOOD NOT THE TRANSMISSION NEEDING TO BE REPLACED........HOW MUCH? I ASKED, ABOUT $3200....FOR ABOUT $2000 MORE I CAN GET A WHOLE NEW TRANSMISSION, RIGHT? THIS IS RIDICULOUS AND I THINK THE JAGUAR MANUFACTURER SHOULD LOOK INTO THIS PROBLEM OR ATLEAST DO A RECALL I MEAN HOW MANY COMPLAINTS DOES IT TAKE..IT SHOULD ONLY TAKE ONE TO CHECK IT OUT THIS IS NOT SOMETHING THAT JUST HAPPENED IT'S HAS BEEN ONGOING SINCE 2000 (I'VE DONE ALOT OF RESEARCH BEFORE WRITING THIS COMPLAINT) 8 YEARS LATER AND THE PROBLEM IS STILL HERE...I REALLY WISH JAGUAR WOULD OWN UP AND TRY TO ACCOMMODATE EVERYONE'S PROBLEMS AS BEST AS THEY COULD..[XXX] *TR

FOR OVER TWO WEEKS I AM BEEN HAVING PROBLEMS WITH THE LOWER FRONT CONTROL ARM PASSENGER SIDE, THEN AFTER WELL AND DRIVING ALMOST I HAD A BAD ACCIDENT ON THE FREEWAY. I TOOK IT TO THE MECHANIC AND HE ADVISE ME TO REPLACE THE LOWER FRONT CONTROL ARM AND THE BALL JOINT CAUSE IT WAS LOOSING. THEN WHEN I WAS ABOUT TO GO TO FIX IT THE BALL JOINT CRASH AND THE LOWER CONTROL ARM CAME APART THE TIRE WENT 90 DEGREES OUT AND THAT HAPPENED IN THE MIDDLE OF THE ROAD WITH TRAFFIC DRIVING FAST. I COULD HAVE A BAD WRECK OR AN INJURY. I CALLED THE POLICE TO HELP ME OUT WITH THE TRAFFIC AND A TOW TRUCK TO PICK MY CAR. DRIVING THIS CAR IS BEING EXTREMELY DANGEROUS FOR ME. NOW I DON'T HAVE A CAR TO DRIVE AND I EXPECT THE JAGUAR BE RESPONSIBLE FOR THIS ISSUE SINCE IT WAS A RECALL FOR THIS MODEL 2001 JAGUAR STYPE . *TR

UPON ENTERING GARAGE OF HOME, WHILE PRESSING ON BRAKES PREPARING TO PARK, ENGINE ACCELERATED FORCING CAR TO CRASH INTO A LADDER IN FRONT OF CONCRETE WALL; ALTHOUGH HUSBAND PUSHED FULL FORCE ON BRAKES, THE CAR SEEMED TO RACE FORWARD. NO ONE WAS HURT, FRONT RIGHT BUMPER PLASTIC PANEL POPPED OFF. EARLIER ON SAME DAY, WHILE SLOWING DOWN FOR TRAFFIC, ALTHOUGH I PUSHED ON BRAKES, CAR DID NOT SEEM TO RESPOND. I WAS ABLE TO MAINTAIN CONTROL OF CAR SINCE I WAS TRAVELING AT LOW RATE OF SPEED. *TR

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; HOWEVER, THE DEALER DOES NOT WANT TO HONOR THE RECALL. THEY FURTHER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE CURRENTLY PERSISTS. THE VIN AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 150,000.

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE STEERING COLUMN BEGAN TO JERK EXCESSIVELY AND THE VEHICLE PULLED TO THE LEFT WITHOUT ASSISTANCE. THE CONTACT EXPERIENCED DIFFICULTY OPERATING THE STEERING COLUMN. SUDDENLY, THE VEHICLE RAN OFF THE ROAD UNCONTROLLABLY AND DROVE INTO THE MEDIAN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS RELATED TO THE FRONT BALL JOINT ASSEMBLY. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN ID NUMBER 00V359002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). ALTHOUGH THE FAILURES WERE IDENTICAL, THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

ON 12/26/05, AT APPROXIMATELY 3:55 P.M. PLAINTIFF WAS DRIVING A 2004 JAGUAR SEDAN VEHICLE THAT WENT FROM RIGHT LANE TO LEFT LANE AND CONTINUED OFF ROADWAY INTO MIDDLE MEDIAN AREA STRIKING BUSH AND TWO TO THREE TREES 1ST SMALL TREE/BUSH FLATTENED, 2ND SMALL TREE/BUSH IMPACTED REAR DRIVER SIDE, 3RD LARGE TREE HEAD ON FRONT DRIVER SIDE MAIN IMPACT - NO AIRBAG DEPLOYMENT, DRIVER AND PASSENGER SUFFERED SERIOUS, SEVERE, AND PERMANENT INJURIES, VEHICLE WAS TOTALED. *TR

WHILE CROSSING THE BETSY ROSS BRIDGE RIGHT REAR TIRE DEFLATED. INSPECTION REVEALED SIDEWALL HAD RUPTURED, REPLACED TIRE. EVENT OCCURRED OCT. 15TH. NO DAMAGE WAS VISIBLE TO THREAD SURFACE. WHILE DRIVING HOME FROM WORK AT MIDNIGHT HIT A POT HOLE AND LEFT FRONT TIRE DEFLATED WITHIN A MILE. SIDEWALL DAMAGED, HAS TO BE REPLACED. THIS OCCURRED TODAY NOV. 2ND. TIRE SIZE 245/40R18 93H . THE CAR IS A 2005 S TYPE. NOTED, TIRE HAS A SINGLE SIDE WALL AND IS CRAP. HAVE ONLY OWNED THE CAR FOR 40 DAYS. *TR