JAGUAR Complaints

TL*THE CONTACT OWNS A 1999 JAGUAR XJ8. WHENEVER THE CONTACT ATTEMPTS TO STOP THE VEHICLE, IT DRAMATICALLY LUNGES FORWARD. ALSO, WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE FEELS AS IF IT IS LOSING POWER. PRIOR TO THE FAILURES, THE CONTACT NOTICED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE HAS NOT YET BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 91,000.

JAGUAR 2001 S-TYPE HAD A SEVERE STEERING PROBLEM IN OCTOBER 2008. I TOOK IT TO AN ALIGNMENT SPECIALIST WHO CONCLUDED THAT IT COULD NOT BE SAFELY DRIVEN AT ALL, UNTIL THE FRONT LOWER STEERING ARM,SWAY BAR LINK, STEERING KNUCKLE AND TIE ROD WERE REPLACED. IN NOVEMBER 2000, SHORTLY AFTER MANUFACTURE, JAGUAR RECALLED ALL VINS OF THIS MODEL AND YEAR FROM L00001 TO L92349. MY VEHICLE HAS A VIN OUTSIDE THIS RANGE, SO WAS NOT PART OF RECALL. AUTHORIZED DEALER FAILED TO ADVISE OF PROBLEM ALTHOUGH VEHICLE WAS REGULARLY SERVICED THERE FROM 2004 TO PRESENT, MOST RECENTLY IN OCTOBER 2008 SHORTLY BEFORE THIS INCIDENT. JAGUAR AND ITS AUTHORIZED DEALER REFUSE TO COMPENSATE ME FOR REPAIRS REQUIRED AND PERFORMED AS DESCRIBED ABOVE. OLD PARTS MAY YET BE AVAILABLE. *TR

JAGUAR 2000 XJR: WHILE DRIVING VEHICLE WOULD SUDDENLY DISPLAY WARNING MESSAGE THAT TRACTION CONTROL / ASC WAS NOT AVAILABLE AND WOULD GO INTO A FAILSAFE ENGINE MODE. ENGINE WOULD THEN RUN VERY ROUGHLY AND WOULD NOT ACCELERATE PAST 5-10MPH. MECHANIC DIAGNOSED A FAULT CODE OF P0121 WHICH IS ADDRESSED AS A KNOWN JAGUAR TECHNICAL SERVICE BULLETIN FOR A "MISMATCHED" CONNECTOR TO THE THROTTLE BODY. INTERNET RESEARCH REVEALS THAT THIS IS A VERY COMMON PROBLEM EXPERIENCED BY MANY JAGUAR OWNERS THAT IS KNOWN BY JAGUAR AND CONSTITUTES A SAFETY HAZARD. JAGUAR KNOWS THAT IT MISMATCHED GOLD AND TIN PLATED THROTTLE BODY CONNECTORS AND ADVISED ITS REPAIR TECH'S TO REPLACE ONLY IF CUSTOMER COMPLAINS! HOW WILL A CUSTOMER KNOW SUCH A PROBLEM EXISTS UNTIL IT HAPPENS AND IT WILL HAPPEN EVENTUALLY. ANYTHING THAT MAY SUDDENLY AND WITHOUT WARNING AFFECT A VEHICLE'S ABILITY TO ACCELERATE IS A MAJOR SAFETY HAZARD. JAGUAR SHOULD HAVE AND MUST ISSUE A FULL RECALL OF THE AFFECTED VEHICLES BEFORE SOMEBODY GETS CATASTROPHICALLY INJURED AND/OR KILLED. IT COSTS IN EXCESS OF $450+ TO FIX THIS KNOWN PROBLEM AND JAGUAR IS ALLOWING CONSUMERS TO DRIVE UNSAFE VEHICLES THAT MAY FAIL AT THE WORST TIME. WHAT WOULD HAVE HAPPENED IF I WAS MAKING A LEFT TURN AND IT FAILED AT THE WRONG TIME AND GOT BROADSIDED WITH MY WIFE OR CHILDREN INSIDE? *TR

TL*THE CONTACT OWNS A 2004 JAGUAR X- TYPE. THE DRIVER'S SIDE AIR BAG IS COMING OUT OF THE DASHBOARD. THE AIR BAG IS SUPPOSED TO BE INSIDE THE HORN; HOWEVER, IT IS LOCATED APPROXIMATELY ONE INCH FROM WHERE IT SHOULD BE LOCATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE HEAT IN THE VEHICLE CAUSED THE AIR BAG TO POP OUT. THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT IT WAS NOT A SAFETY ISSUE, BUT RATHER A COSMETIC ISSUE. THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD REPLACE THE AIR BAG FOR FREE. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 44,000. UPDATED 12/12/08 *CN THERE WAS COSMETIC DAMAGE TO THE AIR BAG COVER. UPDATED 12/15/08. *JB

OUR CAR SIMPLY STOPPED ON MY WIFE WHILE SHE WAS DRIVING IT. IT SLOWED DOWN UNTIL IT HALTED TO A COMPLETE STOP WHILE SHE WAS DRIVING ON A MAJOR INTERSTATE. WE HAD THE CAR TOWED TO A REPAIR SHOP ONLY TO LEARN THAT THE ENGINE HAS A HOLE IN IT. THE REPAIRMAN STATED THAT HE WAS SURPRISED AT THE HOLE IN THE ENGINE BECAUSE THE OIL WAS FULL AND THAT NOTHING LEADING TO THE ENGINE WAS BUSTED. THERE IS NO LEAKAGE ANYWHERE. WE DO NOT HAVE ANY OIL SPOTS IN OUR GARAGE FROM WHERE THE CAR WAS LEAKING OIL. WE CONTACTED THE DEALERSHIP IN MONTGOMERY, ALABAMA WHERE WE PURCHASED THE CAR. ONE OF THEIR REPRESENTATIVES INFORMED ME THAT WE NEEDED TO PURSUE OTHER MEANS BECAUSE THEY WERE NOT INTERESTED IN HELPING US TO RESOLVE THE ISSUE. *TR

TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG INDICATOR WOULD ILLUMINATE INTERMITTENTLY WHENEVER THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY PERFORMED A TEST THAT WOULD CAUSE THE AIR BAG INDICATOR TO ILLUMINATE WHEN NEEDED. IMMEDIATELY FOLLOWING, THE AIR BAG INDICATOR BEGAN ILLUMINATING AGAIN. THE MANUFACTURER STATED THAT THE REPAIRS WOULD NOT BE COVERED UNDER THE WARRANTY. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 19,857. UPDATED 11/07/08. *LJ UPDATED 11/07/08. *JB

I HAVE A JAGUAR XJ6 1988 FOR ABOUT 3 YEARS I NEVER USE IT UNTIL DECEMBER 2007. I BECAME INVOLVED IN AN ACCIDENT AROUND DEC. 15 2007. THE POLICE SAY THAT IT WAS MY FAULT BECAUSE I WAS MOVING TO FLORDIA DURING THAT TIME I DID NOT FIGHT THE CASE BECAUSE THIS IS THE ONLY VEHICLE THAT I HAVE NOW AM USING IT MORE OFTEN. BUT I ALWAYS NOTICE THAT THIS CAR HAVE SOME PROBLEMS WITH THE BRAKE SYSTEM. I THOUGH THAT IT WAS THE BREAK PAD BUT IS NO IN GOOD CONDITION. LOOKING OVER THE INTERNET I FOUND THAT THIS CAR HAS A RECALL FOR A LONG TIME WHICH I DIDN'T KNOW ABOUT IT. WHY I WAS NEVER AWARE OF THIS. I NEED TO KNOW WHAT I HAVE TO DO WITH THIS PROBLEM. *TR

MY 1986 JAGUAR XJ HAS BEEN HAVING TRANSMISSION ISSUES FOR A WEEK AND FINALLY HAS REFUSED TO ENGAGE THE GEARS. IT IS BASICALLY STUCK IN IDLE MODE AND NOT MOVING. THE SITES I READ SAID TO REPORT THESE ISSUES TO THIS SITE. I PLAN TO HAVE AN AUTHORIZED DEALER LOOK AT THE PROBLEM FOR OTHER SOURCES OF TROUBLE. *TR

TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN JERKING FORWARD AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED DRIVING, BUT THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. SHE LATER ATTEMPTED TO MAKE A U-TURN AND THE VEHICLE WOULD NOT ACCELERATE. SHE HAD TO SHIFT INTO PARK AND THEN BACK INTO DRIVE IN ORDER FOR THE VEHICLE TO MOVE FORWARD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN MOVED. THE DEALER HAS NOT BEEN NOTIFIED AND A DIAGNOSIS HAS NOT BEEN PERFORMED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE CURRENT MILEAGE WAS 94,878 AND FAILURE MILEAGE WAS 94,874.

TL*THE CONTACT OWNS A 2000 JAGUAR S-TYPE. WHILE DRIVING OVER BUMPS IN THE ROAD OR PUDDLES AT VARIOUS SPEEDS, THE VEHICLE WOULD MAKE LOUD SOUNDS LIKE A TRACTOR OR AS IF A NEW MUFFLER WAS NEEDED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE BALL JOINT AND VERTICAL LINK FAILED AND NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 131,000 AND FAILURE MILEAGE WAS 103,000.