JAGUAR Complaints

TRANSFER CASE BURNOUT HAD INTERNAL MANUFACTURE DEFECTS. TEMPERATURE COOLANT SENSOR OVER HEATED AND COMPLETELY MELTED, CAUSING CAR TO OVERHEAT. DRIVERSIDE DOOR PANEL CLIPS DETORIATED. DIMMER LIGHT KNOB HAD 2 REPLACEMENTS AND CONTINUED TO BRAKE. CAR WENT FOR SERVICING, CAR WAS FINE BEFORE SERVICING, CAR CAME BACK FROM DEALERSHIP WITH BREAK PAD AND ROTOR PROBLEMS. DEALERSHIP REPLACED ORIGINAL CAR BREAK PADS WITH FAULTY PADS TO DAMAGE ROTORS AND HAVE ME AS A CUSTOMER PAY FOR A SERVICE THAT IS NOT WARRANTED. CAR ALSO CAME BACK FROM DEALERSHIP WITH AN ENGINE TICK AND TIRE GRINDING SOUND THAT IT NEVER HAD, DEALERSHIP SERVICE MANAGER SAID IT'S NORMAL TO GET OUT OF ENGINE INSPECTION WHEN THESE SOUNDS ARE NEW SOUNDS THAT HAD NEVER EXISTED. GAS CAP FILLER CAME CRACKED AT TIME OF PURCHASE, CAR WAS TAKEN TO DEALERSHIP FOR THAT REPLACEMENT, CAR WAS BRAND NEW WITH THIS DEFECT EXISTING AT TIME OF PURCHASE. CAR LEATHER SEATS ARE DETERIORATING, FADING, PEELING, CHIPPING AND CRACKING. PASSENGER SIDE VISOR SNAPPED OFF. DRIVING TRACTION STABILITY LIGHT COMES ON AND OFF WITH OUT BEING SWITCHED ON. CAR FEELS LIKE IT HAS NO SHOCKS, CAR RIDES OVER SMALL RODE BUMP AND FEELS LIKE IT RAN INTO A BIG WHOLE IN THE RODE, WHEN PAVEMENT IS COMPLETELY SMOOTH, DEALER SAYS SHOCKS ARE FINE, BUT THE CAR DID NOT HAVE THIS EFFECT UNTIL IT CAME OUT OF SERVICE FOR THE DEFECTIVE TRANSFER CASE. *TR

I HAVE HAD THE CAR FOR ONLY 19 MONTHS. HAD ALL 4 TIRES BLOW OUT, REPLACED IT IN LESS THEN ONE YEAR, THEN HAD TWO MORE REPLACED FOR THREAD ISSUE. DUE TO THE TIRES AND ALIGNMENT , HAD LEFT FENDER INCIDENT AND RIGHT FENDER INCIDENT. ON THE LEFT INCIDENT WAS MAKING A LEFT TURN ON THE HIGHWAY WHEN MY CAR STARTED PUSHING ME TO THE LEFT, THE OTHER CAR SAW ME COMING IN TO HER WHEN , I COULDN'T STOP IT FROM PUSHING IT'S SELF MORE TO THE LEFT. I REPORTED THIS TO MY INSURANCE, BUT THEY TOLD ME THERE WAS NOTHING I COULD DO. SO I WAS BLAMED FOR THIS INCIDENT. AFTER THAT I WENT TO THE DEALER AND THEY GAVE ME AN ALIGNMENT. THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR THE TIRES AND THE INCIDENT THAT WAS CAUSED. THEY TOLD ME THERE NOT RESPONSIBLE FOR THE TIRES. THE RIGHT FENDER INCIDENT WAS THE SAME THING. THE DRIVER SAW THAT I WAS MAKING A RIGHT TURN WITH MY RIGHT BLINKER ON, CAR STARTED SWERVING MORE TO THE RIGHT AND WE BOTH HIT EACH OTHER. COPS CAME AND TOLD US BOTH THAT HE WOULDN'T FILE IT AS AN ACCIDENT, THAT WE BOTH HAD TO REPORT IT TO OUR INSURANCE. BOTH INCIDENTS WERE NEVER POSTED AS ACCIDENTS. I HAVE NOTICED THAT NO ONE WANTS TO HELP ME. NOT MY INSURANCE NOT THE DEALER. I HAVE BEEN SO FRUSTRATED WITH THIS CAR , IT'S A 2007 CAR . I HAVE FILED A COMPLAINT AGAINST THE DEALER, BUT THERE TELLING ME I NEED TO BE REALISTIC, HOW MORE REALISTIC CAN I GET. I'M SCARED TO DRIVE THIS CAR, BUT I HAVE NO CHOICE I NEED TO GET TO WORK. *TR

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT PURCHASED THE VEHICLE ON SEPTEMBER 12, 2008. LATER THAT SAME DAY, WHILE DRIVING 40 MPH, THE CONTACT TURNED THE STEERING WHEEL TO THE LEFT, BUT THE VEHICLE TURNED IN THE OPPOSITE DIRECTION. THE VEHICLE BEGAN SWAYING LEFT TO RIGHT AND SHE LOST ALL CONTROL. THE VEHICLE CRASHED INTO A MEDIAN AND STOPPED. THE VEHICLE WAS DAMAGED, BUT THERE WERE NO INJURIES. AFTER THE CRASH, THE CONTACT DROVE APPROXIMATELY 5 MPH UNTIL SHE REACHED HER RESIDENCE. SHE EXITED THE VEHICLE AND NOTICED THAT THE TIRES WERE BALD AND THE WIRING PROTRUDED. SHE TOOK THE VEHICLE TO TWO DIFFERENT MECHANICS AND THEY BOTH STATED THAT THE LOWER BALL JOINTS WERE DEFECTIVE ON BOTH SIDES OF THE VEHICLE. THE DEALER ADVISED HER TO CALL THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER 00V359002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 104,742 AND FAILURE MILEAGE WAS 104,000.

VEHICLE JUST OUT OF WARRANTY 52000MI. RACK & PINION LEAKING, MAKING A SQUEAKING NOISE, DEALER SAID IT REQUIRED A SPECIAL LUBE TO SOLVE PROBLEM. NOISE HAS STOPPED AND SO HAS THE LEAK BUT I KNOW THIS WAS A TEMPORARY REPAIR IT WILL COME BACK! *TR

TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 65 MPH, THE FRONT END OF THE VEHICLE LOWERED AND BEGAN BOUNCING UP AND DOWN. THE VEHICLE EXPERIENCED A LOSS OF SUSPENSION, WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. A FEW WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL, TWO OF WHICH STATED "VEHICLE TOO LOW" AND "ERROR SUSPENSION FAULT". THE VEHICLE WAS TOWED TO A JAGUAR DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO THE SUSPENSION RELAY. THE VEHICLE WAS REPAIRED AND DROVE NORMALLY FOR APPROXIMATELY 500 MILES. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THEY REPLACED THE FRONT DRIVER'S SIDE STRUT, WHICH WAS LEAKING AIR. THIS IS WHAT CAUSED THE FRONT OF THE VEHICLE TO DROP DOWN. THERE HAD BEEN NO FURTHER OCCURRENCES; HOWEVER, THE CONTACT IS CONCERNED THAT THE PASSENGER SIDE WILL EXPERIENCE THE SAME SUSPENSION FAILURE. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 52,000. UPDATED 10-29-08 *BF THE AIR SUSPENSION SYSTEM LEAKED AIR AND THE CAUSSED THE ENTIRE FRONT END TO RUST. THE CONSUMER STATED WHEN THE INCIDENT OCCURRED, THE VEHICLE COULD NOT BE STEERED AS THE FRONT END OF THE VEHICLE FELL DOWN. UPDATED 10/30/08. *JB

I PURCHASED A 2004 JAGUAR X-TYPE SELECT EDITION IN APRIL 2007 WITH 34,000 MILES. AT 37,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED UNDER WARRANTY (MAY 07) AT 43,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED AGAIN UNDER WARRANTY (MARCH 08). NOW, AT 53,569 MILES IT HAS TO BE REPLACED AGAIN AND I AM WAITING FOR THE PART TO COME IN, IT WILL STILL BE COVERED BY THE SELECT EDITION WARRANTY. *TR

JAGUAR 2004 FAILURE OF ACCELERATOR SENSOR WHILE DRIVING ON I-40/I75 IN KNOXVILLE, TN RESULTING IN A INSTANT SHUTDOWN OF ENGINE THAT COULD HAVE RESULTED IN A FATAL OR NEAR FATAL ACCIDENT BY BEING "RUN OVER" BY TRAFFIC FROM THE REAR. RESULTED IN A 900 DOLLAR REPAIR AS SENSOR WAS A PART OF THROTTLE BODY THAT ACCORDING TO DEALER HAD TO BE REPLACED. I AM QUESTIONING THAT JAGUAR CAN HAVE A CAR ON THE ROAD THAT DOES NOT HAVE A BACKUP FOR THIS TYPE OF FAILURE. *TR

VEHICLE IS EQUIPPED WITH A KEYLESS START OPTION. ON TWO OCCASIONS WITHIN 3 DAYS, THE CAR WOULD NOT STAY RUNNING WHEN THE START BUTTON WAS DEPRESSED. ON EACH OCCASION, AFTER 5-6 ATTEMPTS AT STARTING THE ENGINE, EACH TIME THE ENGINE WOULD STALL WHEN THE TRANSMISSION WAS PLACED IN EITHER D OR R. AFTER WAITING APPROXIMATELY 5 MINUTES, THE CAR WOULD START AND OPERATE NORMALLY. BOTH TIMES THE VEHICLE WAS DRIVEN TO DEALER SERVICE AND EACH TIME THE TECHNICIAN WOULD NOTE "NO PROBLEM FOUND-COULD NOT DUPLICATE PROBLEM." IN BOTH INSTANCES, TECHNICIAN REPROGRAMMED ALL KEYS. IN THE SECOND INSTANCE, THE TECHNICIAN REPLACED THE BATTERIES IN ALL KEYS. THE PROBLEM HAS NOT RECURRED. *TR

WAS DRIVING MY 2000 JAGUAR XK8 ON INTERSTATE 55 IN ILLINOIS WHEN THERE WAS A "POP" THAT SOUNDED LIKE A SPEAKER GOING OUT. SMOKE RUSHED OUT OF THE DASHBOARD VENTS. A FIRE OCCURRED WITHIN THE DASHBOARD. FLAMING PIECES OF PLASTIC AND PARTS DROPPED TO THE FLOORMAT AND SET FIRE TO THE CARPET. THE VEHICLE CABIN QUICKLY FILLED WITH HEAVY SMOKE. IT ALL HAPPENED SO FAST - I WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE INTERSTATE AND BARELY CLEARED THE CAR BEFORE THE ENTIRE PASSENGER CABIN BURST INTO FLAMES. I CALLED 911 - BY THE TIME FIREFIGHTERS ARRIVED, THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. IT WAS A TOTAL LOSS. THE POLICE, FIREFIGHTER AND OTHERS SURMISED A PROBLEM WITH THE WIRING HARNESS OR ONE OF THE ONBOARD COMPUTER/FUSE/RELAY SYSTEMS IN THE VEHICLE. THIS CAR HAS BEEN WELL MAINTAINED - ALL THE RECORDS EXIST TO PROVE IT. TO BE DRIVING DOWN THE ROAD AND HAVE YOUR DASHBOARD BURST INTO FLAMES SHOULD BE OF CONCERN. I AM NOT SURE IF THERE ARE OTHER REPORTS OF INCIDENTS LIKE THIS BUT ONE IS TOO MANY. I NEARLY LOST CONTROL OF THE VEHICLE AT 65 MPH AND COULD HAVE KILLED MYSELF AND OTHERS DUE TO THE BUILD UP OF SMOKE IN THE CABIN - I COULD BARELY SEE OUT OF THE WINDSHIELD. A FEW CONCERNS HERE - NOT THE LEAST OF WHICH IS THE CAUSE OF THE FIRE. BEYOND THAT, THE FACT THAT THE MATS AND INTERIOR CARPET CAUGHT FIRE SO QUICKLY IS ALSO AN ISSUE. HAD I NOT BEEN ALERT ENOUGH TO RECOGNIZE WHAT WAS HAPPENING SO QUICKLY AND ABLE TO TAKE CORRECTIVE ACTION AS SOON AS I DID, THE DEATH BOX BELOW MIGHT HAVE BEEN FILLED IN BY SOMEONE ELSE. *TR

TL*THE CONTACT OWNS A 2007 JAGUAR XK CONVERTIBLE. WHILE APPROACHING A STOP SIGN, THE CONTACT APPLIED THE BRAKES. THE VEHICLE LUNGED FORWARD INSTEAD OF STOPPING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE KEPT MOVING FORWARD AT LESS THAN 2 MPH. THE VEHICLE DID NOT COME TO A COMPLETE STOP UNTIL IT WAS APPROXIMATELY THREE FEET INTO THE INTERSECTION. THE DEALER STATED THAT THE ISSUE WAS COMMON AND TO CONTINUE DRIVING THE VEHICLE. HE WAS ADVISED TO CALL BACK IF THE FAILURE RECURRED. THE VEHICLE WORKED NORMALLY FOR APPROXIMATELY 3,000 MILES BEFORE THE FAILURE RECURRED. IN THIS INCIDENT, THE VEHICLE LUNGED FORWARD AND STOPPED APPROXIMATELY TWO INCHES FROM THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THEY KEPT THE VEHICLE FOR APPROXIMATELY 24 HOURS, BUT WERE UNABLE TO FIND ANY FAILURES. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE; HOWEVER, HE IS SCARED TO DRIVE IT BECAUSE THE FAILURE COULD RECUR. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 5,000. UPDATED 09/29/08. *JB