JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JAGUAR XKR
    - BALTIMORE, MD

    SOME THING SHOULD BE DONE WHILE DRIVING MY 2003 JAGUAR XKR CONVERTIBLE ONE NIGHT AT HIGHWAY SPEED WITH THE TOP DOWN, THE HYDRAULIC FLUID FROM THE CONVERTIBLE TOP STARTED LEAKING FROM THE CENTER LOCK DOWN MECHANISM ON THE WINDSHIELD FRAME. AT FIRST I THOUGHT IT WAS SOMETHING FROM THE OUTSIDE. SO I WIPED MY FACE WITH MY HAND AND HEN FELT AN OILY SUBSTANCE ALL OVER. I STARTED TO PAID CLOSER ATTENTION TO THE WINDSHIELD AND DID NOT SEE ANYTHING ON THE GLASS. I SLOWED THE CAR IN AN ATTEMPT TO FIGURE OUT WHAT WAS HAPPENING. SINCE IT WAS AT NIGHT, IT WAS DIFFICULT TO ASCERTAIN WHERE THE OILY SUBSTANCE WAS COMING FROM. I PLANNED ON GETTING OFF AT THE NEXT EXIT. BUT BEFORE I COULD REACH THE NEXT EXIT MY EYES STARTED BURNING BECAUSE OF THE OVERSPRAY OF THE OILY SUBSTANCE. I QUICKLY PULLED ONTO THE SHOULDER WITH MY EYES STINGING AND BARELY OPEN. AS I SHIFTED THE CAR INTO PARK I FELT A DROP HIT THE BACK OF MY HAND THAT IS WHEN I NOTICED THE HYDRAULIC FLUID LEAKING FROM THE WINDSHIELD FRAME. THE COVER FOR THE LOCK MECHANISM/ LIGHT ASSEMBLY, AS WE WERE DRIVING AT SPEED THE OIL TURNED INTO A FINE MIST AND WAS SPRAYING ALL OVER ME AND ALL OVER THE CAR .ONCE THE CAR WAS STOPPED IT POOLED ON THE COVER UNTIL IT DRIPPED ONTO THE CENTER CONSOLE. NEEDLESS TO SAY THIS COULD HAVE BEEN A SEVERE PROBLEM AS IT IS A FLAMMABLE AND TOXIC LIQUID THAT I WAS COVERED IN; VEHICLE WAS TAKEN TO A JAGUAR DEALERSHIP IN TIMONIUM MD. WHERE THEY DISCOVERED THE PLASTIC HYDRAULIC LINE HAD RUPTURED, I CONTACTED THE MANUFACTURER. AND AFTER MONTH THEY DIDN'T FEEL THERE WAS A PROBLEM AND I SHOULD PAID THE $1,500.00 FOR IT REPAIR AND THAT WASN'T ANY REPAIR TO INTERIOR THAT I STILL NEED TO HAVE TAKEN CARE OF . I CANT IMAGE WHY THEY WOULD USE PLASTIC HYDRAULIC(A FLAMMABLE LIQUID ' THANK GOD I DON'T SMOKE ) LINES INSIDE THE CAR , BUT METAL HYDRAULIC LINES UNDER THE HOOD ??? *TR

    Source: NHTSA WEB SITE
  • 1982 JAGUAR XJS
    - POUGHKEEPSIE, NY

    TL*THE CONTACT OWNS A 1982 JAGUAR XJS. THE VEHICLE IS PERMEATING FUMES AND RUNS POORLY DUE TO THE LOSS OF FUEL. A SPECIALIST STATED THAT THE FUEL TANK WAS DAMAGED AND LEAKING, AND THE VEHICLE WAS UNSAFE TO DRIVE. THE FOLLOWING NHTSA CAMPAIGN ID NUMBERS WERE REFERENCED: 81V134000, 85V087000 AND 83V135000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL), 82V022000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), 90V035000 (VEHICLE SPEED CONTROL), AND 90V123000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT MILEAGE WAS 70,000 AND FAILURE MILEAGE WAS 69,000. UPDATED 06/09/08 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 JAGUAR XJ8L
    - WINDSOR, CA

    THE REAR VIEW MIRROR WHICH HAS A DIMMING FEATURE FAILED. BLACK FLUID CAME SPILLING OUT ONTO THE CENTER CONSOLE AND THE RADIO CONTROLS. THE MIRROR BE CAME NON FUNCTIONAL, THERE BY HAVING DIFFICULTY IN VIEWING TO THE REAR OF THE CAR. *TR I MADE CONTACT WITH JAGUAR AND THEY HAVE BEEN NON RESPONSIVE.

    Source: NHTSA WEB SITE
  • 1988 JAGUAR XJS
    - WESTLAKE VILLAGE, , CA

    I WAS PARKED IN A SMALL STRIP CENTER. I HAD JUST LEFT THE BARBER SHOP AND I TOOK NOTE OF ALL THE KIDS IN THE PARKING LOT AND A SUV PARKED NEARBY. I TURNED ON THE ENGINE OF MY 1988 XJSC JAGUAR, ENGINE SOUND SEEMED NORMAL. I THEN TURNED MY HEAD TO VIEW THE REAR AND PROCEEDED TO MOVE IN REVERSE, BUT AS I LIFTED MY FOOT OFF THE BRAKE, THE CAR SUDDENLY ACCELERATED IN A VIOLENT MANNER ON ITS OWN. THE CAR MOVED APPROXIMATELY 20 FEET IN SECONDS AND I FOUND MYSELF GOING BACKWARDS FOR NO LOGICAL REASON. I APPLIED THE BRAKES AS HARD AS I COULD, BUT AS I DID THE CAR LUNGED SIDEWAYS INTO A BLOCK WALL PROTECTED BY A CONCRETE STEEL POST. AS I HIT THE POST, THE REAR OF MY CAR BOUNCED INTO THE REAR OF A PARKED SUV. POLICE SUSPECT THAT I TRAMPED ON THE GAS PEDAL, BUT FOOT WAS ALREADY ON THE BRAKE FROM THE BEGINNING TO THE END OF THE CRASH. I HAVE THE BEST DRIVER RATING WITH STATE FARM, I DO NOT USE ANY DRUGS LEGAL OR ILLEGAL AND WAS EXTRA CAUTIOUS THAT DAY BECAUSE OF ALL THE KIDS IN THE AREA. SO FAR, THE REAL CAUSE OF THIS ACCIDENT HAS NOT BEEN FOUND ALTHOUGH I SUSPECT THE CRUISE CONTROL TO BE THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2003 JAGUAR S-TYPE
    - HOWEY IN HILLS, FL

    TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING 45 MPH, THE EMERGENCY BRAKE FAILED AND CAUSED THE BRAKES TO LOCK. THE VEHICLE WAS TOWED TO THE DEALER AND LATER DIAGNOSED. THE FAILURE MILEAGE WAS 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 JAGUAR VANDEN PLAS
    - PALM DESERT, CA

    TL*THE CONTACT OWNS A 2004 (NA) JAGUAR VANDEN PLAS. ON APRIL 10, 2004, WHILE DRIVING 30 MPH, THE CONTACT CRASHED HEAD ON INTO ANOTHER VEHICLE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE INSURANCE COMPANY DECLARED THE VEHICLE AS DESTROYED AND DID NOT INVESTIGATE THE AIR BAG FAILURE. THE CONTACT RECEIVED INJURIES TO HER RIBS AND HEAD. THE OTHER DRIVER RECEIVED INJURIES TO THE FOREHEAD. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 24,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JAGUAR X-TYPE
    - ALEXANDRIA, VA

    I JUST BOUGHT A 2002 JAGUAR X-TYPE FROM THE WOODBRIDGE AUTO AUCTION IN VIRGINIA TWO DAYS AGO. THE TRANSMISSION IS GIVING ME PROBLEMS AND NEEDS TO BE REPLACED. I LOOKED ON-LINE FOR CONSUMER COMPLAINTS REGARDING THE JAGUAR'S TRANSMISSION AND THERE ARE PLENTY. JAGUAR SHOULD RECALL THESE CARS AND REPLACE THE TRANSMISSIONS. THE JAPANESE MANUFACTURER CURRENTLY MAKING THE TRANSMISSIONS FOR JAGUAR ARE MAKING UNSAFE TRANSMISSIONS. ITS TIME FOR JAGUAR TO TAKE RESPONSIBILITY FOR THEIR PRODUCT AND RECALL THESE CALLS AND REPLACE THESE TRANSMISSIONS. *TR

    Source: NHTSA WEB SITE
  • 2001 JAGUAR XK8
    - ALBUQUREQUE, NM

    FAILURE OF THE SECONDARY TIMING CHAIN TENSIONERS. THIS RESULTS IN THE NEED FOR A COMPLETE REBUILD OF THE ENGINE. I AM TOLD BY THE DEALER THAT THEY HAVE SEEN A FEW OF THESE SINCE IT IS POORLY DESIGNED. WHEN YOU RESEARCH THIS ON THE NET, IT APPEARS THAT THE PROBLEM IS KNOWN TO JAGUAR OWNERS AND OCCURS TOO FREQUENTLY FOR IT TO BE CHANCE. COST OF INSPECTION AND FIX PRIOR TO FAILURE ABOUT $1200, PRICE AFTER FAILURE $3,000 PLUS. *TR

    Source: NHTSA WEB SITE
  • 2000 JAGUAR S-TYPE
    - LAUREL, MD

    TL*THE CONTACT OWNS A 2000 JAGUAR S-TYPE. THE CONTACT SMELLED A STRONG ODOR OF GASOLINE IN THE PASSENGER COMPARTMENT, ESPECIALLY AFTER PLACING FUEL IN THE VEHICLE. OCCASIONALLY, THE ODOR WOULD BE SO INTENSE THAT IT WOULD GIVE HER AND THE OTHER OCCUPANTS A HEADACHE. SHE TOOK HER VEHICLE TO A DEALER AND THEY REPLACED THE MUFFLER SYSTEM. IMMEDIATELY AFTER THE REPAIR, THE ODOR RETURNED. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06E056000 (FUEL SYSTEM, GASOLINE), EVEN THOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 100,000. UPDATED

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 JAGUAR S-TYPE
    - STONE MOUNTAIN, GA

    LOWER BALL JOINT FAILED ON 2001 S-TYPE 4.0 AND THE DEALER JUST STATES THE VIN IS NOT IN THE RECALL, BUT THE ISSUE IS THE SAME AS THE RECALL. THIS REPAIR COST IS EXTREMELY RIDICULOUS AND JAGUAR SHOULD FIX THIS PROBLEM FOR FREE. THIS ISSUE CAN CAUSE YOUR CAR TO LOSE CONTROL AND CAN KILL SOMEONE. I HAVE TO DRIVE MY KIDS EACH DAY IN THIS CAR TO SCHOOL, ETC. I JUST PAID $1,140 TO REPLACE AC HOSES AND NOW THIS. THIS IS A LEMON. I EXPECT JAGUAR TO FOR ONCE STEP UP HERE AND FIX THIS ISSUE, REGARDLESS OF THE VIN NUMBER. THE CAR HAS THE SAME PROBLEM AS THE RECALL. LOOK AT THE COMPLAINTS ON THIS BOARD ALONG. MY CAR WAS MANUFACTURED IN JULY 2000 SO ITS IN THE BATCH RANGE OF THE ISSUE. *TR

    Source: NHTSA WEB SITE