JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 JAGUAR XJ SEDAN
    - HUNTINGTON BEACH, CA

    I JUST READ ABOUT TOYOTA RECALLING LATE MODEL DRIVER SIDE FLOOR MATS, DUE TO SLIPPING FORWARD AND INTERFERRING WITH THE ACCELERATOR PEDAL. MY 2005 JAGUAR XJ8L HAS THE SAME PROBLEM. I WAS ABLE TO STOP IN TIME TO AVOID AN ACCIDENT HAPPENING. *TR

    Source: NHTSA WEB SITE
  • 2003 JAGUAR S-TYPE
    - BROOKLYN, NY

    BOTH HEADLIGHTS AFTER LEVELING POINTED ONLY 10 OR 15 FEET DOWN THE ROAD. WAS TOLD BY THE DEALERSHIP THAT BOTH HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED AT A COST OF $2,400. THE CAR HAS NEVER BEEN INVOLVED IN ANY KIND OF ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2002 JAGUAR X-TYPE
    - LAS VEGAS, NV

    JATCO JF506E TRANSMISSION IS A KNOWN DEFECTIVE ISSUE WITH A ROTOR OR PLATE THAT CRACKS AND RUINS THE WHOLE TRANSMISSION COSTING THOUSANDS OF DOLLARS. THERE WAS A NOTICEABLE SLIP OCCURRING INTERMITTENTLY AND HAS CAUSED A FAILURE. JAGUAR NEVER WARNED IT'S CUSTOMERS OF THIS ISSUE WHEN THEY FOUND OUT 4 YEARS AGO OR MORE NEVER CALLING FOR A RECALL. THERE HAS BEEN THOUSANDS OF REPORTS ON THIS ISSUE AND IS VERY HAZARDOUS TO THE CONSUMER. WHEN DRIVING IT CAN SLIP NOT GO INTO GEAR AND CAUSE A MAJOR ACCIDENT. THERE ARE THREE COMPONENTS TO THE JAGUAR 2002 X-TYPE WHICH IS EUROPEAN, AMERICAN, AND JAPANESE PARTS. THIS I ASKED THE DEALER TO SPECIFICALLY TELL ME IF THE PARTS WERE EUROPEAN AND HE EXPLAINED THIS ARE ALL FORD PARTS SO IT WON'T COST THAT MUCH TO FIX THINGS. A BLATANT LIE WHICH WAS SOLD TO THE MASSES, VERY DISTURBING THAT THEY KNEW OF THIS ISSUE WITH A PLATE WHICH CRACKS AFTER OVERHEATED AND CAUSES THE TRANSMISSION TO SLIP AND FAIL. THE JATCO JF506E IS A MAZDA PART IN A JAGUAR WHICH IS VERY STRANGE AND CONFUSING LET ALONE VERY DANGEROUS. IT STALLED OUT AND SLIPPED THE OTHER DAY ALMOST RESULTING INTO A VERY SERIOUS ACCIDENT AND WHEN I READ ABOUT THE ISSUES AND THE COMPLAINTS BY HUNDREDS IF NOT THOUSANDS, THIS SHOULD BE A RECALL BY JAGUAR. WHEN I TOLD THEM THAT I NOTICED A PROBLEM WITH THE SHIFTING, THEY SAID IT WAS NORMAL. THEY KNEW EXACTLY WHAT THE PROBLEM WAS AND WAITED TILL EVERYONE WAS OUT OF A WARRANTY SO THEY WOULDN'T HAVE TO FIX IT OR DEAL WITH THE ISSUES WHICH ARE LIFE THREATENING. *TR

    Source: NHTSA WEB SITE
  • 2007 JAGUAR XJ
    - BATON ROUGE, LA

    DRIVING DOWN THE INTERSTATE AND THE SUNROOF JUST SHATTERED. I SEE THAT THIS HAS BEEN A PROBLEM IN THE PAST BUT JAGUAR SAY IT WASN'T A ISSUE FOR MY CAR. NOTHING HIT THE SUNROOF. I REMEMBER DRIVING OVER A PARTICULAR SEGMENT IN THE INTERSTATE THAT HAS A DIP AND THEN IT SHATTERED. *TR

    Source: NHTSA WEB SITE
  • 2002 JAGUAR XK8
    - JACKSONVILLE, FL

    THERE IS A COMMON THROTTLE BODY FAILURE IN 2002 JAGUARS. WHEN THIS FAILURE OCCURS, THE CAR GOES INTO "FAIL SAFE" MODE AND REDUCES SPEED TO 30 MPH, CREATING A HAZARD ON HIGHWAYS WITH LIMITED ACCESS. INVESTIGATION HAS REVEALED THAT THIS IS A COMMON FAILURE OF AN NON-WEAR COMPONENT, AND REPRESENTS A FACTORY DEFECT AND A SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2000 JAGUAR S-TYPE
    - MONESSEN, PA

    TRANSMISSION WILL NOT SHIFT FROM PARK. NEED TO USE THE EMERGENCY BRAKE OR SHIFTER JAMS. TRANSMISSION GEARBOX LIGHT IS ON AND CAR IS NOT SHIFTING. ADVISED FROM DEALER THAT THE COMPLETE TRANSMISSION NEEDS REPLACED AT A COST OF OVER $5K. KNOWN PROBLEM WHEN SEARCHING ON INTERNET. SOMETIMES THE GEAR SHIFTER WILL NOT COME OUT OF PARK. CAR BUCKS WHILE TRYING TO SHIFT BETWEEN 50 AND 65 MPH. *TR

    Source: NHTSA WEB SITE
  • 2005 JAGUAR X-TYPE
    - NYACK, NY

    ON SEVERAL OCCASIONS MY CAR HAS SUDDENLY AND UNEXPECTEDLY ACCELERATED - A VERY SCARY EXPERIENCE. THE DEALER TOLD ME THEY HAD HAD OTHER REPORTS, AND THAT IT WAS ABLE TO BE FIXED - HOWEVER IT HAS NOT BEEN FIXED. THE MOST RECENT INCIDENT (BELOW) HAPPENED WHEN I WAS GOING UPHILL AND HAD EASED OFF ON THE ACCELERATOR BECAUSE TRAFFIC IN FRONT OF ME WAS SLOWING DOWN. INSTEAD, THE CAR RESPONDED AS THOUGH I HAD PUT MY FOOT TO THE FLOOR. *TR

    Source: NHTSA WEB SITE
  • 2007 JAGUAR XK
    - SAN ANTONIO, TX

    ON 1/14/07, TOOK 6-MONTH-OLD 2007 XK TO DEALER FOR KNOCKING SOUND COMING FROM FRONT OF VEHICLE. FOUND TO BE "RUNNING AS INTENDED," NO PROBLEM FOUND. FIVE DAYS LATER, FOUND CAR TO BE COMPLETELY DEAD IN PARKING LOT AFTER LEAVING A RESTAURANT. JAGUAR ROADSIDE ASSISTANCE JUMP-STARTED THE VEHICLE THE FOLLOWING MORNING, RECEIVING AN 'ENGINE FAILURE' WARNING MESSAGE UPON START-UP. CAR WAS TOWED IN ON FLATBED. SOFTWARE UPDATE PERFORMED BY BARRETT JAGUAR SERVICE DEPARTMENT. ALSO REPAIRS MADE AS REQUESTED DUE TO GAS-CAP RELEASE PROBLEMS. *TR

    Source: NHTSA WEB SITE
  • 2007 JAGUAR XK
    - LEAVENWORTH, KS

    TL*THE CONTACT OWNS A 2007 JAGUAR XK. WHILE DRIVING 20 MPH, THE VEHICLE EXPERIENCED NUMEROUS COMPUTER FAILURES, WHICH CAUSED A COMPLETE LOSS OF POWER, MANUAL STEERING, AND BRAKING ABILITY. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES. EACH TIME, THE DEALER DIAGNOSES A DIFFERENT FAILURE; HOWEVER, THE SYMPTOMS ARE ALWAYS THE SAME. THE BATTERY WAS REPLACED THREE TIMES AND THEY ENHANCED THE COMPUTER PROGRAM AND REPLACED THE ABS. THE FAILURES ARE TEMPORARILY CORRECTED FOR APPROXIMATELY A WEEK, BUT THEN RECUR. THE FAILURE MILEAGE WAS LESS THAN 1,000 AND CURRENT MILEAGE WAS 9,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JAGUAR X-TYPE
    - RIVERVIEW, FL

    I HAVE OWNED MY 2002 X-TYPE SINCE APRIL OF 04 AND IT WAS PURCHASED FROM CROWN JAGUAR AS A CERTIFIED PRE-OWNED CAR. LIKE MANY OTHER COMPLIANTS TO THIS SITE AND OTHERS MY TRANSMISSION FAILED WITH 115,000 MILES. WHILE I'M LUCKY COMPARED TO SOME OWNERS I'M STILL AMAZED THAT IT WOULD FAIL SO QUICKLY. THE COST OF THE REPAIR IS 7K. HOPEFULLY SOMEONE WILL LOOK AT THIS PROBLEM BECAUSE A LOT OF PEOPLE ARE GETTING THE SHORT END OF THE STICK WITH JAGUAR. *CN

    Source: NHTSA WEB SITE