JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1989 JAGUAR XJ6- VA. BEACH,, VA
WE OWN A 1989 JAGUAR XJ6 AND THE AUTOMATIC SEAT BELTS DO NOT RETRACT EVERYTIME THE DOOR IS CLOSED. SEVERAL YEARS AGO THE BELTS WERE REPLACED BY OUR LOCAL DEALER BUT NOW THE PROBLEM IS THE ELECTRONIC CONTROL MODULE. THE DEAL STATED HE CANNOT GET PARTS ANY LONGER. WHAT OPTIONS DO WE HAVE? I'M SURE SOMEONE MAKES AFTER MARKET LAP BELTS THAT ARE NOT MOTORIZED. *TR
Source: NHTSA WEB SITE -
2004 JAGUAR XJ8- PRIOR LAKE, MN
I WAS BRAKING INTO A PARKING SPOT AT THE BANK WHEN WITHOUT NOTICE MY VEHICLE ACCELERATED WILDLY. I PRESSED ON THE BRAKE WITH ALL OF MY WEIGHT TO STOP FROM LITERALLY RAMMING MY VEHICLE INTO THE SIDE OF THE BANK. THE ROAR OF THE TRANSMISSION WAS LIKE SOMEONE WAS STEPPING FULL FORCE ON THE GAS PEDAL, BUT MY FOOT WAS SOLIDLY ON THE BRAKE AND NOT EVEN TOUCHING THE GAS PEDAL. IT WAS TERRIFYING. IF THERE HAPPENED TO BE SOMEONE WALKING ON THE SIDEWALK IN FRONT OF ME, I WOULD HAVE HIT THEM. I WOULDN'T HAVE BEEN ABLE TO AVOID IT. AS IT WAS, THE ONLY WAY I COULD STOP THE CAR FROM DRIVING FORWARD WAS TO SHIFT THE CAR INTO PARK AND THEN TURN IT OFF. AFTER WAITING A WHILE, I RESTARTED THE CAR AND CAUTIOUSLY DROVE HOME WITHOUT FURTHER INCIDENT. THIS PROBLEM WITH SUDDEN ACCELERATION IS SO SERIOUS. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED....PLEASE LOOK INTO IT! *TR
Source: NHTSA WEB SITE -
2004 JAGUAR XJ8- PRIOR LAKE, MN
I WAS BRAKING INTO A PARKING SPOT AT THE LOCAL BANK WHEN WITHOUT NOTICE MY VEHICLE ACCELERATED WILDLY. I PRESSED ON THE BRAKE WITH ALL OF MY WEIGHT AS IF MY LIFE DEPENDED ON IT. THE ROAR OF THE TRANSMISSION WAS LIKE SOMEONE WAS STEPPING FULL FORCE ON THE GAS PEDAL, BUT MY FOOT WAS SOLIDLY ON THE BRAKE AND NOT EVEN TOUCHING THE GAS PEDAL. IT WAS TERRIFYING. I COULD HARDLY KEEP FROM DRIVING INTO THE SIDE OF THE BANK. IF THERE HAPPENED TO BE SOMEONE WALKING ON THE SIDEWALK IN FRONT OF ME, I WOULD HAVE HIT THEM. I WOULDN'T HAVE BEEN ABLE TO AVOID IT. AS IT WAS, THE ONLY WAY I COULD STOP THE CAR FROM DRIVING FORWARD WAS TO SHIFT THE CAR INTO PARK AND THEN TURN IT OFF. AFTER WAITING A WHILE, I RESTARTED THE CAR CAUTIOUSLY, AND DROVE IT HOME WITHOUT INCIDENT. *TR
Source: NHTSA WEB SITE -
2004 JAGUAR XJ8- DELRAY BEACH, FL
WHILE STOPPED AT A RED LIGHT, FOOT ON BRAKE, SHIFT IN DRIVE, VEHICLE WENT INTO VERY HIGH RATE OF ACCELERATION AND LUNGED UNCONTROLLABLY FORWARD. LUCKILY THERE WAS NO VEHICLE IN FRONT OF ME AS I WOULD HAVE CRASHED INTO IT. I NOTIFIED THE DEALER AND HE REFERRED ME TO A LOCAL DEALER. THE VEHICLE WAS INSPECTED AND I WAS ASSURED THAT THEY FOUND NOTHING WRONG. THIS WAS A VERY SCARY SITUATION AND THE MANUFACTURER SHOULD SERIOUSLY LOOK INTO THE MATTER. *TR
Source: NHTSA WEB SITE -
2002 JAGUAR X-TYPE- TINLEY PARK, IL
TRANSMISSION WAS SLIPPING DURING FIRST, I WAS TOLD IT WAS ADJUSTED. TRANSMISSION FAILURE AT 40,000 MILES. *TR
Source: NHTSA WEB SITE -
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2004 JAGUAR X-TYPE- PALMDALE, CA
DEFECTIVE DESIGN OF MANUAL TRANSMISSION FOR JAGUAR 2004 X TYPE CAR. 1) THERE WAS NO EVENTS OR SYMPTOMS LEADING UP TO THE FAILURE @ 47,000 MILES. I AM A PROFESSIONAL COMMERCIAL DRIVER WITH 30 YEARS EXPERIENCE WITH MANUAL TRANSMISSIONS TO KNOW THE SYMPTOMS. 2) DOWN SHIFTING AT 5 MPH, TO PREPARE FOR A TURN, LOUD GRINDING SOUND FOR 58 SECONDS AS WE HEARD A PIECE OF METAL GRINDING THROUGH THE TRANSMISSION INCLUDING THE FLY WHEEL. THEN THE TRANSMISSION WAS TOTALED. 3) TRANSMISSION WAS REPLACED AT MY EXPENSE, FOR $ 3245. I SAVED ALL OF THE BROKEN PARTS FOR INSPECTION IN MY PURSUIT OF FAIRNESS. RESEARCHED MANUAL CLUTCH FAILURES WITH OTHERS OWNING THE SAME CAR. FOUND 30 OTHERS WHO CLUTCHES FAILED BEFORE 50,000 MILES OF THEIR JAG X TYPE CAR. THIS IS NOT A FLUKE. THERE IS A SERIOUS DESIGN FAILURE AS A MECHANICAL ENGINEER WHO DESIGNED THE ENGINEERING (NOT THE COSMETIC STUFF) OF CARS. EVEN THOUGHT MANUAL TRANSMISSIONS ARE RARE IN THE AMERICAN CAR INDUSTRY, THAT IS NOT APPROPRIATE TO MAKE DEFECTIVE CARS. *TR
Source: NHTSA WEB SITE -
2004 JAGUAR XJ8- FORT LAUDERDALE, FL
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 72 MPH, THE INSTRUMENT PANEL DISPLAYED THAT THE ENGINE WAS FAULTY. THE VEHICLE AUTOMATICALLY BEGAN TO DECELERATE AND THE INSTRUMENT PANEL DISPLAYED "DSJ OFF". THE ELECTRONIC PARKING BRAKE AUTOMATICALLY APPLIED, WHICH BROUGHT THE VEHICLE TO A COMPLETE HALT. AS A RESULT, THE VEHICLE WAS REAR ENDED AT SPEEDS BETWEEN 60-65 MPH. THE CONTACTS VEHICLE SPUN AROUND INTO FOUR LANES OF ONCOMING TRAFFIC AND CRASHED INTO A GUARD RAIL. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THEY MAY HAVE TO GO THROUGH LITIGATION AND ARE CURRENTLY UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 69,000. UPDATED 02-01-08. *KB FLORIDA POLICE REPORT. UPDATED 02/01/08 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 JAGUAR S-TYPE- BARTLETT, TN
MY JAGUAR'S FRONT END BALL JOINTS FAILED, WITH HARDLY ANY MILES ON THE CAR. THE CAR IS A 2001 AND THERE IS A RECALL FOR THE FRONT END BALL JOINTS. JAGUAR SAYS MY VIN NUMBER IS NOT INCLUDED IN THE RECALL AND REFUSES TO PAY FOR THE REPAIRS. *TR
Source: NHTSA WEB SITE -
2001 JAGUAR XJ8- ONTARIO, CA
MY 2001 JAGUAR XJ8 HAS LESS THAN 42,000 MILES ON IT...WHILE DRIVING AT AN APPROXIMATE SPEED OF 30 MPH, IT SUDDENLY SLOWED TO BARELY A CRAWL, AND THE INSTRUMENT PANEL STATED THAT THE VEHICLE HAD NO ABS AND TRAC POWER. FORTUNATELY, I WAS ON MAIN STREETS AND NOT A HIGHWAY, AS THIS COULD HAVE BEEN DETRIMENTAL TO BOTH MY SAFETY AND THE MOTORING PUBLIC IN GENERAL. AFTER GOING ONLINE TO RESEARCH THIS PROBLEM, I AM FINDING SIMILAR COMPLAINTS. I HAVE NOT YET TAKEN IT TO A REPAIR SHOP, BUT MY RESEARCH SHOWS THAT A MODULE WOULD NEED TO BE REPLACED AT A COST OF $1500!!! THIS DEFECT SHOULD BE RECALLED AND FIXED BY THE MANUFACTURER. *TR
Source: NHTSA WEB SITE -
2007 JAGUAR XK- ROSLYN, NY
2007 JAGUAR XK CONVERTIBLE WITH BAD DESIGN WITH DASH AND WINDSHIELD. CONSUMER STATES THAT THE REFLECTION OF THE DASHBOARD ON THE WINDSHIELD NEARLY CAUSED HER TO RUN OVER 2 PEOPLE . *KB THE CONSUMER STATED THE COMBINATION OF THE SUN REFLECTING ONTO THE LIGHT COLORED DASHBOARD CREATED A SHADOW EFFECT ON THE WINDSHIELD FIVE INCHES HIGH HORIZONTALLY AND GRADUATING ON EACH END OF THE WINDSHIELD VERTICALLY SEVEN INCHES, WHICH CAUSED A BLIND SPOT OVER THE WINDSHIELD.
Source: CONSUMER LETTER