JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1998 JAGUAR XJ8L- OAKLAND PARK, FL
MY 1998 JAGUAR XJ8L KEEPS STALLING AT HIGHWAY SPEEDS, VERY VERY DANGEROUS. I AM ALMOST IN AN ACCIDENT ON 95 EVERYTIME THIS HAPPENS. THE DEALER HAS SAID IT IS A DIRTY THROTTLE THAT MAY BE CAUSING THIS, BUT EVEN AFTER SERVICING IT JUST STARTS UP AGAIN...AFTER INVESTIGATING HERE ON THE WEB I HAVE FOUND THAT THIS IS A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED. I BELIEVE THIS IS WHAT HAPPENED TO ME BACK ON SEPTEMBER 2004, WHEN MY ENGINE JUST COMPLETELY FROZE UP ON 95 AND HAD TO REPLACE IT AT A COST OF $15,874.00. THIS NEED TO BE ADDRESSED AND A RECALL SHOULD BE POSTED FOR THESE VEHICLES BEFORE SOMEONE GETS KILLED. I HAVE A SNEAKY FEELING THAT THIS IS STARTING ALL OVER AGAIN WITH THE ENGINE STALLING AND NOW I ONLY HAVE 13,000 MILES ON MY NEW ENGINE. PLEASE HELP! *TR
Source: NHTSA WEB SITE -
2001 JAGUAR S-TYPE- CEDARTOWN, GA
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE STEERING WAS VERY LOOSE AND THE DRIVER SIDE LOWER BALL JOINT HAD BEEN REPLACED. CURRENTLY, A BOLT HAS BECOME LOOSE ON THE PASSENGER SIDE LOWER BALL JOINT, WHICH WAS NOTICED BEFORE IT DETACHED FROM THE VEHICLE. THE BOLT WAS SO LOOSE THAT THE ALIGNMENT FAILED WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD. NHTSA CAMPAIGN ID NUMBER 00V359002 (SUSPENSION:FRONT: CONTROL ARM:LOWER BALL JOINT FRONT END) DID NOT APPLY TO HIS VIN. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JAGUAR X-TYPE- HUNTSVILLE, AL
TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE IT WOULD JERK. SHE SUSPECTED THE CAUSE OF THE FAILURE WAS THE TRANSMISSION. THE DEALER REPLACED THE TRANSMISSION. WHILE ATTEMPTING TO PARK THE VEHICLE A DAY LATER, IT SPUN OUT OF CONTROL AND THE FRONT DRIVER SIDE TIRE BLEW OUT. SHE NOTIFIED THE DEALER. THE VEHICLE JERKED VIOLENTLY AND ALMOST CRASHED INTO AN ONCOMING VEHICLE. ROADSIDE ASSISTANCE WAS CALLED TO TAKE THE VEHICLE BACK TO THE DEALER. THE CONTACT INFORMED THE DEALER THAT THEY DID NOT CORRECT THE FAILURE. THE VEHICLE IS CURRENTLY AT THE SHOP AND IS STILL UNDER WARRANTY. SHE STATED THAT THE MECHANIC REPLACED HER ORIGINAL OWNER'S MANUAL WITH ONE FOR A 2003 JAGUAR X-TYPE. FORD MOTOR COMPANY AND JAGUAR MOTOR COMPANY HAVE NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 79,085 AND CURRENT MILEAGE WAS 87,800. UPDATED 04-11-08 *BF UPDATED
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JAGUAR X-TYPE- ESPANOLA, NM
I WAS READY TO PARK, I HADN'T EVEN HAD A CHANCE TO TAKE OFF SEAT BELT OR TURN OFF IGNITION WHEN THERE WAS A SUDDEN ACCELERATION. CAR TOOK OFF LIKE A BAT OUT OF HELL. STEPPED ON BRAKE, CAR WOULD NOT STOP. FINALLY IT STOPPED AT EMBANKMENT WITH THE HELP OF A CHAMISA TREE. CAR WAS TAKEN TO ONLY JAGUAR REPAIR IN NEW MEXICO, THAT BEING MELLOY JAGUAR IN ALBUQUERQUE. IT WAS TAKEN THERE TWICE, THE ASSESSMENT NO PROBLEM WITH CAR; NO CODES COULD RELATE TO SUDDEN ACCELERATION, BLAME WAS ON ME, WITH MELLOY STATING IT COULD HAVE BEEN ME STEPPING ON GAS AND BRAKE AT SAME TIME. LAME EXCUSE, I SHOULD HAVE HAD THE CODE MACHINE ON ME; I HAVE DRIVEN FOR OVER THIRTY EIGHT YEARS AND HAVE NEVER HAD A PROBLEM WITH SUDDEN ACCELERATION. MY MOTHER WAS WITH ME WHEN THIS HAPPENED. IT WAS A MIRACLE THAT WE WERE NOT HURT. THIS CAR WAS PURCHASED IN NOVEMBER OF 2006, IT WAS A USED CAR. CAR HAD APPROXIMATELY 25,500 MILES. FROM THE TIME WE PURCHASED VEHICLE, WE HAD PUT APPROXIMATELY 11,000 MILES IN A YEAR WHEN CAR STARTED ACTING UP. THIS SUMMER, CAR, WHEN STOPPED, STARTED TO TAKE OFF ON IT'S OWN. CAR IN FRONT OF ME STOPPED IT. DAUGHTER WAS WITH ME. HUSBAND ALSO HAD AN INCIDENT. AFTER EVERYTHING I'VE READ WITH NHTSA, I AM OF THE BELIEF THAT THIS WILL NOT BE SOLVED, BUT RATHER BLAMED ON HUMAN ERROR. EVENTHOUGH, I BELIEVE THAT THIS WILL BE THE CONCLUSION, I BELIEVE, WITH CLEAR CONSCIENCE THAT I TRIED TO SAVE LIVES. ON ONE LAST NOTE, I HAVE LEARNED THAT WHEN YOU THINK THAT THERE IS A PROBLEM, TRY TO BRING A SOLUTION. I THINK THE MAIN PROBLEM IS WITH THE CRUISE CONTROL WHICH IS ALSO LINKED TO THE THROTTLE POSITION SENSOR. I THINK THE PROBLEM IS WITH THE COMPUTER TELLING VEHICLE TO OPEN AT FULL THROTTLE WHEN THE VEHICLE IS AT FULL STOP. THIS CAN JUST HAPPEN RANDOMLY. *TR
Source: NHTSA WEB SITE -
1998 JAGUAR XK8- CLEVELAND, OH
TL*THE CONTACT OWNS A 1998 JAGUAR XK8. THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 98V022000 (VEHICLE SPEED CONTROL) ONLINE AND WAS NEVER NOTIFIED BY THE MANUFACTURER. THE DEALER STATED THAT THEY COULD NOT SERVICE THE VEHICLE BECAUSE THEY DID NOT HAVE TIME. HE ALSO TOOK HIS VEHICLE TO A JAGUAR DEALER IN DARIAN, CT FROM 1998-2004 FOR SERVICE AND THEY NEVER PERFORMED A REPAIR OR INFORMED HIM OF THE RECALL. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 61,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 JAGUAR X-TYPE- SEATTLE, WA
THE BRAKES IN OUR JAGUAR X-TYPE SUDDENLY FAIL WITHOUT WARNING. WE HAVE PREVENTED ANY ACCIDENTS BY QUICKLY GRABBING FOR THE EMERGENCY BRAKE AND THIS HAS STOPPED THE CAR. IT IS VERY SCARY BECAUSE THE FAILURE HAS HAPPENED WHEN APPROACHING INTERSECTIONS. *TR
Source: NHTSA WEB SITE -
2001 JAGUAR S-TYPE- NORCROSS, GA
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE VEHICLE BEGAN MAKING SQUEAKING NOISES AT VARIOUS SPEEDS WHILE DRIVING OVER A SMALL BUMP OR MAKING A LEFT OR RIGHT TURN. THE STEERING WHEEL BEGAN SHAKING AND THE VEHICLE SHIFTED FROM SIDE TO SIDE. THE MECHANIC STATED THAT THE LOWER BALL JOINTS WERE LOOSE. AFTER THE MECHANIC REPAIRED THE LOWER BALL JOINTS, THEY KEPT LOOSENING BEFORE THE VEHICLE COULD BE DRIVEN HOME. THE VEHICLE IS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CURRENT MILEAGE WAS 81,000 AND FAILURE MILEAGE WAS 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JAGUAR X-TYPE- FLORENCE, SC
AIR BAG COVER IS PEELING OFF THIS GETS IN THE WAY OF STEERING AND DRIVING THE CAR,WHEN STEERING AND TURNING HANDS HIT ON AIR BAG COVER THAT STICKS OUT, I THINK THIS IS A SAFETY ISSUE WHICH COULD CAUSE AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
2003 JAGUAR S-TYPE- HATTIESBERG, MS
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING 35 MPH, THE AIR BAG LIGHT ILLUMINATED AND WOULD NOT DIM. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE PASSENGER SIDE SEAT BELT LATCH FAILED AND NEEDED TO BE REPLACED. THE LIGHT IS CURRENTLY STILL ILLUMINATED. THE CURRENT MILEAGE WAS 47,300 AND FAILURE MILEAGE WAS 46,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 JAGUAR XJ8- MIRAMAR, FL
VEHICLE STALLS RANDOMLY BRINGING ABOUT A FAILURE OF ALL SYSTEMS SOMETIMES IN THE MIDDLE OF CROWDED AND FAST FREEWAYS. DOING RESEARCH ON THE PROBLEM IT SEEMS TO BE COMMON FOR THIS TYPE OF VEHICLE AND THERE SEEMS TO BE A SOLUTION WITH THE THROTTLE BODY ASSEMBLY DESIGN BUT APARENTLY THE MANUFACTURER HAS NOT ISSUED A RECALL FOR IT AND MANY PEOPLE GO TO THE DEALERSHIPS SPENDING THOUSANDS OF DOLLARS IN REPAIRS THAT DO NOT SOLVE THE ACTUAL PROBLEM. THE FAILURE OCURRS RANDOMLY WHILE DRIVING UNDER NORMAL CONDITIONS. *TR
Source: NHTSA WEB SITE