JAGUAR Complaints

03 X-TYPE VEERED TO RIGHT IN AVOIDANCE MANEUVER, SPUN INTO EMBANKMENT CAUSING VIOLENT ROLLOVER. DRIVER (WEARING SEAT BELTS) WAS PARTIALLY EJECTED AND DIED OF RESULTING INJURIES WHEN DRIVERS SIDE FRONT DOOR SEPARATED FROM VEHICLE. ALSO DRIVERS AIR BAG AND PASS SIDE DASH AIR BAG FAILED TO DEPLOY ALTHOUGH SIDE CURTAIN AIR BAGS DID. *NM

DT: THE CONTACT STATES VEHICLE WOULD NOT START. SHE HAD IT TOWED TO THE DEALERSHIP, AND THEY DETERMINED THERE WAS SLUDGE IN THE OIL PAN AND THE TIMING CHAIN BROKE. THE ENGINE NEEDED TO BE REPLACED. *AK THE PLASTIC TIMING CHAIN TENSIONER FAILED AND JAMMED IN THE TIMING CHAIN WHICH CAUSED THE CHAIN TO BREAK IN HALF. THIS RESULTED IN THE VALVES BEING STUCK OPEN AND THE PISTONS TO COLLIDE. THE CONSUMER LEARNED OF SB X303-68 AND 303-30 WHICH ADDRESSED THIS PROBLEM. *NM THE CONSUMER LEARNED A DEFECTIVE TIMING CHAIN TENSIONER WAS INSTALLED WHEN THE VEHICLE WAS MANUFACTURED. UPDATED 01/25/06 *JB

THIS IS A SECOND ENTRANCE FOR THIS COMPLAINT. THE FIRST ENTRANCE WAS A MISTAKE DUE TO WRONG DATE OF PURCHASE. THE VEHICLE WAS PURCHASED IN APRIL 2005. I AM THE THIRD OWNER OF THE VEHICLE. I HAVE A CARFAX WITH THE VEHICLES HISTORY. I DID HAVE A PASSENGER AT THE TIME OF THE FAILURE AND ALMOST HAD A WRECK. THE FAILURE OCCURRED AT AN INTERSECTION. MY PASSENGERS COMPLAINED OF A STRAINED NECK POSSIBLY WHIPLASH? ANYWAY THE DESCRIPTION IS LISTED BELOW: I OWN A 1998 XJ8L. RECENTLY, MY TRANSMISSION WENT OUT IN THE VEHICLE. I ONLY HAVE 72,500 MILES ON THIS VEHICLE. I CONTACTED JAGUAR AND EXPLAINED THE SITUATION TO THEM. THEY STATED THAT THIS IS HIGH MILEAGE. I EXPLAINED TO THEM THAT NO IT IS NOT HIGH MILEAGE ENGINES ARE BUILT TO LAST 100,000 MILES. I STATED THAT JAGUAR IS NOT WANTING TO ISSUE A RECALL ON THESE TRANSMISSIONS. THERE IS A RECALL R478. IT COVERS THE O RING INSIDE THE TRANSMISSION. THE TEETH BREAK AND CAUSE THE TRANSMISSION TO FAIL. THIS IS WHAT HAPPENED TO MY VEHICLE. AFTER DOING SOME RESEARCH IN VARIOUS FORUMS, I FOUND THAT THERE IS A LOT OF PEOPLE AFFECTED BY THIS RECALL. THE THREE OTHER ISSUES WITH THESE MODELS IS THE NAKESIL ENGINE, AND THE SERPENTINE BELT TENSIONER. I AM FILING A CLASS ACTION SUIT AGAINST JAGUAR FOR A PRODUCT DEFECT/MALFUNCTION. *JB

1998 JAGUAR XJ8 ZF-TRANSMISSION FAILURE. VEHICLE HAS 105, 542 MILES. VEHICLE WOULD JERK AND SHUDDER UNDER LIGHT ACCELERATION (2ND &3RD GEARS). TRANSMISSION IS A ZF- 5 SPEED, SEALED UNIT-NO SERVICING. THIS HAPPENED 3-4 TIMES BUT DID NOT TRIGGER A FAULT CODE. WHEN STARTING FROM A STOP SIGN, THERE WAS A LOUD GRINDING NOISE THAT SOUNDED LIKE THE GEARS WERE NOT MESHING. I PULLED OVER AND CHECKED THE VEHICLE FOR LEAKS OR OBVIOUS DAMAGE- NONE NOTED. STARTED VEHICLE AND ATTEMPTED TO MERGE INTO TRAFFIC. MORE GRINDING, TRANSMISSION STARTED SLIPPING (OVER SPEED) WHICH TRIGGERED GEAR BOX FAULT CODE. TRANSMISSION WENT INTO LIMP MODE AND I DROVE IT ONE MILE TO MY HOME. HAD VEHICLE TOWED TO AN AUTHORIZED JAGUAR MECHANIC. FAULT CODES WERE READ. CODES= 1732 (GEAR CONTROL), 1732 GEAR CONTROL-2ND GEAR, 1733 GEAR CONTROL 3RD GEAR, 1722 STALL SPEED FAILURE. REMEDY IS TO REPLACE THE TRANSMISSION- $7800.00. VEHICLE TOWED HOME. CONTACTED JAGUAR CARS CUSTOMER SERVICE REGARDING NHTSA RECALL 99V138000 POWER TRAIN: AUTOMATIC TRANSMISSION. THIS RECALL HAS TO DO WITH FINE CRACKS IN GEARS WITHIN THE GEAR BOX, POTENTLY CAUSING TRANSMISSION TO LOCK UP. JAGUAR SAID "THERE ARE NO OUTSTANDING SERVICE BULLETINS REGARDING THE TRANSMISSION FOR MY VEHICLE. JAGUAR WAS NOT EVEN AWARE OF THE 99V138000 CAMPAIGN RECALL. TRANSMISSION WILL NOT ENGAGE IN ANY FORWARD GEARS AND HAS MINIMAL, JERKY MOVEMENT IN REVERSE. VEHICLE MOVES FORWARD WHEN IN NEUTRAL. THIS TRANSMISSION HAS NO MAINTENANCE NO FILTER CHANGES, NO FLUID CHANGE INTERVALS. IF YOU CAN'T CHECK THE FLUID, FILTERS OR SERVICE THE TRANSMISSION, HOW ARE YOU SUPPOSED TO KNOW ITS CONDITION? THE VEHICLE IS NON-OPERATIONAL AT THIS TIME. *JB

CONSUMER COMPLAINT REGARDING DEALERS FAILURE TO PROPERLY DIAGNOSE AND REPAIR DRIVE TRAIN FAILURE IN 2002 JAGUAR S TYPE. *TS ***NO ANSWER REQUIRED*** THIS PROBLEM SEEM TO BE MORE PRESENT DURING COOL TEMPERATURES. FROM THE FIRST DAY OF PURCHASE THE VEHICLE DEMONSTRATED UNSATISFACTORY OPERATION OF THE TRANSMISSION, EXHIBITING ROUGH TRANSITION FROM ON GEAR TO THE NEXT WHEN THE DRIVE TRAIN WAS COOL. THE TRANSMISSION WAS REPLACED WHICH REDUCED THE SEVERITY OF THE ROUGH SHIFT BUT IT NEVER SHIFTED AS SMOOTHLY AS THE CONSUMER FELT A LUXURY VEHICLE SHOULD. DURING THE WINTER THE CONSUMER HAD DIFFICULTY GETTING THE VEHICLE TO START. SOMETIMES IT TOOK THREE ATTEMPTS TO START. THEN FIVE MINUTES LATER THE VEHICLE WOULD STALL AND THE FAIL SAFE WARNING LIGHT ILLUMINATED ON THE DASH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO LOCATE THE PROBLEM. THE PROBLEM RECURRED AND AGAIN THE DEALER WAS UNABLE TO FIND A PROBLEM. *NM

SUDDEN LOOSE STEERING, COULD RESULT IS LOSS OF CONTROL. REQUIRED REPLACEMENT OF UPPER AND LOWER STEERING COLUMN. REPLACEMENT LOWER COLUMN SUPPLIED BY MANUFACTURED IS REDESIGNED AND STRENGTHENED. DEALER RESPONSE WAS "OUT OF WARRANTY". SERIOUS SAFETY ISSUE - COMPLETE FAILURE OF STEERING WOULD BE LIKELY IF CONTINUED USE. *JB

DT*: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 00V359002 CONCERNING THE SUSPENSION, HOWEVER, THE RECALL DID NOT CORRECT THE PROBLEM. THE DEALER WAS CONTACTED, AND THEY EXPLAINED THE RECALL REPAIRS HAD ALREADY BEEN COMPLETED ONCE. *AK THE DRIVERS SIDE WINDOW REGULATOR AND MOTOR NEEDED TO BE REPLACED, THE ENGINE OVERHEATED NUMEROUS TIMES. THE AIR CONDITIONER DID NOT WORK.. UPDATED 01/19/06. *JB

I CURRENTLY OWN A 1998 XJ8L JAGUAR. THE VEHICLE STARTED EXPERIENCING A SLIPPAGE APPARENTLY FROM THE TRANSMISSION WHEN ACCELERATING. I TOOK THE VEHICLE TO AN AUTHORIZED JAGUAR REPAIR SHOP. THE MECHANIC STATED THAT THE TRANSMISSION IS GOING ON THE VEHICLE. FROM THIS POINT I CONTACTED ALPINE JAGUAR TO FIND OUT IF THERE WERE ANY RECALLS ON THIS VEHICLE. THERE WERE RECALLS BUT NOT ON MY VEHICLE. THE RECALL # IS R478. THE DEALERSHIP INSISTED THAT I BRING THE VEHICLE IN FOR INSPECTION, BUT WOULD NOT WAIVE THE $104.00 INSPECTION FEE. I SPOKE TO THE SERVICE MECHANIC AND HE STATED MY VEHICLE HAD HIGH MILEAGE (72,400 MI) FOR THAT VEHICLE. I ASKED HIM HOW JAGUAR COULD BUILD A VEHICLE THAT COSTS $65,000 TO ONLY LAST 70,000 MI. IF THAT INFORMATION IS TRUE IT NEEDS TO BE ATTACHED TO ALL OF THEIR ADVERTISEMENTS LIKE CIGARETTES ADVERTISEMENTS ARE REQUIRED TO WARN AGAINST LUNG CANCER. FROM RESEARCH ON JAGUAR FORUMS AND TALKING TO VARIOUS MECHANICS, I FOUND THAT THE 1998 AND 1999 XK8S AND XJ8S HAVE SIMILAR ISSUES WHEN OVER 50,000 MI. THE THREE MAJOR ISSUES ARE NAKISIL ENGINE, TRANSMISSION, AND SLIPPAGE ON THE SERPENTINE BELT. MY QUESTION IS WHY IS THERE NOT A RECALL FOR ALL VEHICLES WHICH EXPERIENCE THESE RELATED PROBLEMS. IF JAGUAR IS NOT WILLING TO STANDING BEHIND THEIR PRODUCT, I WILL BE CONTACT OTHERS WITH SIMILAR ISSUES AND EXPERIENCES TO JOIN ME IN A CLASS ACTION SUIT AGAINST THE COMPANY. SINCERELY, [XXX]. *NM

A JAGUAR 2000 WAS PURCHASED ON DEC 2003. IT HAD 39000 MILES. I HAVE ONLY PUT ON 4000 MILES ON THIS CAR AND THE BALL JOINT BROKE THE OTHER DAY AND I WAS ALMOST KILLED. THE CAR WAS TOWED TO A LOCAL FOREIGN AUTO PLACE AND JAGUAR REFUSES TO REPAIR THE BALL JOINT. CLAIMING THEY WILL ONLY TAKE THE CLAIM FROM A REGISTERED JAGUAR DEALER. SO THE CAR WAS TOWED TODAY TO MOMENTUM JAGUAR ON THE SW FREEWAY AND I WAS TOLD THAT THE BALL JOINT WAS REPLACED ON THE DRIVERS SIDE IN APRIL 2001 AND IT BROKE AGAIN???IN LESS THAT 43000 MILES WE HAVE HAD 2 DEFECTIVE BALL JOINTS?? AND THE PASSENGER SIDE IS DEFECTIVE AS WELL AND NEEDS TO BE CHANGED!! THIS IS A SERIOUS DEFECT AND JAGUAR IS DISCLAIMING ANY AND ALL RESPONSIBILITY...IT ALSO HAS A/C PROBLEMS AND ELECTRICAL PROBLEMS. THE SENSORS DO NOT WORK AND WERE REPLACED LAST YEAR. THE WINDOW REGULATORS BROKE AND WERE CHARGED TO ME.. THE REAR PASSENGER SIDE OF THE CAR IS FALLING OFF ....IT IS ALWAYS OVERHEATING . IT IS UNBELIEVABLE AND I ONLY DROVE IT 4000 MILES IN THE LAST 2 YEARS THAT I OWN IT!!!!!!SURELY THIS IS A LEMON IN THE FIRST DEGREE!!!! *JB

DT: THE CONTACT STATED WHILE DRIVING THE WINDOWS STARTED GOING UP AND DOWN. ALSO THE HEADLIGHTS STARTED FLASHING. THE VEHICLE SURGED UNCONTROLLABLY. HE PULLED OFF TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, AND THEN RESTARTED THE VEHICLE. HE DROVE THE VEHICLE HOME. THE NEXT MORNING, THE VEHICLE'S WINDOWS WERE DOWN. THE SUN ROOF WAS UP, AND THE LIGHTS WHERE ON. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP TO DETERMINE THE PROBLEM. *AK UPDATED 01/19/06. *JB