JAGUAR Complaints

CAR LOST CONTROL STEERING, TOOK TO GARAGE, LOWER BALL JOINT WAS BROKEN, FOUND OUT ABOUT RECALL, CALLED DEALERSHIP. DEALERSHIP INFORMED ME THAT THE PROBLEM WAS REPAIRED ONCE ALREADY AND THEY WOULD NOT REPAIR A RECALL ITEM A SECOND TIME. *NM

2003 JAGUAR S TYPE IS NOW ON ITS FIFTH REPLACED CLUTCH AND SECOND STARTER. *** NO ANSWER REQUIRED*** *TS THE CONSUMER WOULD LIKE TO BE ABSOLVED OF THE LEASE AND REFUNDED OF ALL MONIES INVESTED IN THE VEHICLE. *NM

DT: 1998 JAGUAR XJ8. THE CONSUMER STATES THE TRANSMISSION LOCKED. THE VEHICLE IS AT A TRANSMISSION PLACE NOW. THE TRANSMISSION LOCKED UP IN THE DRIVEWAY, AFTER IT SAT FOR APPROXIMATELY HALF AN HOUR HE TOOK IT TO DEALER. THIS IS THE ONLY TIME THIS HAPPENED. THERE WAS RECALL 99V138000 CONCERNING TRANSMISSION. WHEN HE CALLED JAGUAR, THEY STATED THIS VEHICLE WAS NOT PART OF THE RECALL. THIS IS A COMPLAINT FROM CANADA, THE MILEAGE IS IN KILOMETERS.*AK *JB

DT: THE CONTACT SPECIFICALLY STATED THAT WHILE DRIVING, THE VEHICLE SHIFTED INTO REVERSE. THERE WAS A LOUD BANG AND VIBRATION. THE CONTACT MOVED THE VEHICLE AWAY FROM THE HIGHWAY AND REALIZED THE VEHICLE WAS IN REVERSE. HE DROVE THE VEHICLE TO A NEARBY MECHANIC AND ASKED HIM IF THE VEHICLE WAS SAFE TO DRIVE. THE MECHANIC ADVISED HIM TO DRIVE THE VEHICLE HOME. THE NEXT DAY THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC, AND SAID THAT THE DOG IN THE BACK SEAT MAY HAVE HIT THE GEAR SHIFT AND CAUSED THE CHANGE OF GEARS. THE CONTACT DID NOT FEEL THAT THIS ACTUALLY HAPPENED. THE MECHANIC STATED THAT THE TRANSMISSION EXPLODED AND LOST TRANSMISSION FLUID. A SERVICE DEALER SAID THAT THIS COULD HAVE HAPPENED BECAUSE THE VEHICLE RAN OVER SOMETHING IN THE ROAD. THE MANUFACTURER HAS NOT BEEN CONTACTED YET, BUT WAS SENDING HIM AN EMAIL AS SOON AS HE FILED A COMPLAINT WITH NHTSA. *AK UPDATED 12/27/05. *JB

WHILE DRIVING CONSUMER HEARD A LOUD BANG AND 2002 JAGUAR S TYPE BEGAN VIBRATING. THE GEAR SHIFT HAD MOVED FROM DRIVE TO REVERSE. *TS THE CONSUMER TOOK THE VEHICLE TO A LOCAL GARAGE WHERE THE MECHANIC DETERMINED THAT THE TRANSMISSION HAD EXPLODED AND HIT THE FLOOR WITH A MAJOR LOSS OF FLUID. THE CONSUMER WAS WAITING ON THE MECHANIC'S DETERMINATION TO SEE IF SOMETHING COULD HAVE POSSIBLY HIT THE UNDERCARRIAGE OF THE VEHICLE. IF THAT WAS THE CASE THE CONSUMER WOULD BE ABLE TO FILE A CLAIM WITH HIS INSURANCE COMPANY. *JB

CONSUMER VEHICLE BEGAN KNOCKING AND THEN CAME TO A COMPLETE STOP. *TS THE CONSUMER STATED THE DAY BEFORE THE INCIDENT, THE VEHICLE WAS IN THE SHOP BECAUSE IT WAS JERKING, BUT THE DEALER CLAIMED THERE WAS NO PROBLEM AND RELEASED THE VEHICLE BACK TO THE CONSUMER. *JB

I PURCHASED A CERTIFIED 2000 XKR CONVERTIBLE. IT HAS HAD 4 TRANSMISSIONS REPLACED AND A THROTTLE BODY REPLACED, ALONG WITH A HOST OF OTHER ITEMS. MY VEHICLE HAS BEEN IN AND OUT OF SERVICE FOR THE PAST YEAR. FOR A SOLID 6 MONTHS MY CAR WAS IN SERVICE, ONLY OUT FOR 1-3 DAYS AT A TIME TO FIND OUT THAT THE TRANSMISSION WASN'T WORKING CORRECTLY. I WAS LEFT STRANDED SEVERAL TIMES ON STATE HIGHWAYS WITH MY DAUGHTER. I'VE MISSED TREMENDOUS AMOUNTS OF WORK TRYING TO GET THE CAR INTO AND OUT OF SERVICE AND PICK UP CHEAP LOANERS. THE HORROR WAS WHEN JAGUAR REFUSED TO BUY BACK THE CAR AFTER ALL THAT. JAGUAR EVEN REFUSES TO EXTEND THE WARRANTY TIME TO MAKE UP FOR THE 6 SOLID MONTHS THAT THE VEHICLE SPENT IN THE SHOP. I NOW HAVE OVER 25 PAGES OF REPAIR ORDERS ON THE VEHICLE AND JAGUAR WON'T EVEN REIMBURSE ME FOR 6 MONTHLY PAYMENTS. *JB

WHEN ATTEMPTING ACCELERATE VEHICLE WOULD NOT MOVE DUE TO THE THROTTLE PLATE BEING STUCK. *TS THE IDLE PLATE BECAME STUCK AT IDLE AND AS A RESULT THE VEHICLE MOVED VERY SLOWLY. THIS WAS THE SIXTH TIME THIS HAPPENED. EACH TIME THE DEALER CLEANED THE THROTTLE ASSEMBLY. AFTER THE FIFTH INCIDENT THE DEALER NO LONGER ACCEPTED FINANCIAL RESPONSIBILITY ON BEHALF OF JAGUAR. THEY TRIED TO CONVINCE THE CONSUMER THAT A STICKING THROTTLE WAS A NORMAL THE CONDITION THAT REQUIRED PERIODIC MAINTENANCE EVERY 10000 MILES. *NM

2000 JAGUAR S-TYPE HAS A DEFECT IN THE TRANSMISSION. IF THE VEHICLE IS PARKED ON A HILL WITHOUT THE EMERGENCY BRAKE ON, THE GEARS WILL GET STUCK AND THE VEHICLE EITHER HAS TO BE DRUG DOWN THE HILL TO LEVEL GROUND FOR THE GEAR TO SHIFT OUT OR IT HAS TO BE TOWED. THE JAGUAR DEALER HAS ATTEMPTED TO REPAIR IT TWICE UNSUCCESSFULLY. *NM

OCTOBER 2,2005 ON THE NORTHERN STATE PKWY, 15 MINS INTO MY TRIP, THE ENGINE TEMP GAUGE LIGHT TURNED RED AND THE INDICATOR NEEDLE JUMPED PAST THE RED (OVERHEAT) ZONE. AS I DECELERATED OFF THE PKWY ONTO THE EXIT RAMP THE ENGINE STARTED TO SMOKE PROFUSELY AND THE CAR ROLLED TO A STOP, WHILE THE ENGINE COMPLETELY BURNED OUT. THE CAR WAS TOWED TO THE DEALERSHIP WHERE THE NEXT DAY AS I SHOWED UP TO GET SOMETHING OUT OF THE CAR, TO ASSURE ME THAT I DIDN'T NEED TO WORRY ONE OF THE MECHANICS POINTED OUT ANOTHER CAR IDENTICAL TO MINE THAT HAD SUFFERED THE SAME MALADY AND WAS NOW HAVING ITS ENGINE COMPLETELY REBUILT. ALMOST FORGOT, THE CAR WAS ATTENDED TO FOR IT'S REGULAR SCHEDULED MAINTENANCE BY THIS SAME DEALERSHIP ON SEPTEMBER 8, 2005. *NM