JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2000 JAGUAR S-TYPE- LEXINGTON PARK, MD
I BROUGHT THE VEHICLE ABOUT 6 WEEKS AGO AND THE AUTOMATIC TRANSMISSION SLIPS TERRIBLY AND IT'S UNSAFE TO OPERATE ON THE ROAD. I CONTACTED A COUPLE JAGUAR DEALERSHIPS AND WAS TOLD THAT IT WOULD COST FROM $90.00-$110.00 TO PROGRAM A MODULE THAT IS LISTED ON THE SERVICE BULLETIN. WHY SHOULD THE OWNERS HAVE TO PAY FOR JAGUAR'S FLAWED EQUIPMENT TO BE REPAIRED? *JB
Source: NHTSA WEB SITE -
2005 JAGUAR X-TYPE- HAZEL CREST, IL
DT: THE CONTACT COMPLAINED ABOUT BRAKE PROBLEM ON 2005 JAGUAR X TYPE. WHEN APPLYING THE BRAKES THE CAR WILL NOT STOP. THE CONTACT DID NOT RECALL IF THE VEHICLE MADE ANY NOISES PRIOR TO BRAKING. SHE TOOK VEHICLE TO DEALER, AND THEY COULD NOT OR WOULD NOT DO ANYTHING. TOOK TWO MORE TIMES, AND THEY HAVE NOT FIXED THE PROBLEM. ALMOST HAD AN ACCIDENT THREE TIMES. THE ROAD WAS DRY ALL THREE TIMES. SHE WAS CONCERNED ABOUT THE COLD WEATHER . THIS HAPPENED AT ALL SPEEDS. THE CONTACT NOTICED THIS APPROXIMATELY SIX MONTHS AGO. NOTIFIED THE MANUFACTURER, AND THEY TOLD HER IF THE DEALERSHIP COULD NOT REPRODUCE THE PROBLEM THERE WAS NO PROBLEM.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JAGUAR S-TYPE- MOBILE, AL
DT: 2004 JAGUAR S TYPE. THE CONSUMER STATES THE VEHICLE CUTS OFF WHEN DRIVING. IT HAS BEEN TO THE DEALERSHIP A NUMBER OF TIMES. WHEN GETTING READY TO TAKE OFF IT WILL NOT ACCELERATE. THIS HAS CAUSED A MINOR ACCIDENT. THERE WERE NO INJURIES, AND MINOR DAMAGE TO THE BUMPER. VEHICLE WILL OPERATE 3-4 WEEKS AND THEN IT WILL CUT OFF. THERE IS NO WARNING THAT THIS IS GOING TO HAPPEN. THE DEALERSHIP REPLACED TWO SENSORS. *AK THE VEHICLE SUNVISOR BROKE. THE COOLANT PUMP OUTLET HOSE HAD TO BE REPLACED. THE RESTRICTED PERFORMANCE LIGHT ILLUMINATED, THE DEALER HAD TO ORDER A NEW INTAKE AIR BOX. THE ELECTRICALLY OPERATED FRONT SEAT RUNNER AND MOTOR ASSEMBLY FAILED. THE VEHICLE STOPPED SUDDENLY WHILE THE CONSUMER WAS DRIVING DAMAGING THE REAR BUMPER. THE CONSUMER LATER RECEIVED A RECALL FOR THE ELECTRONIC PARKING BRAKE. THE CONSUMER REQUEST THAT THE MANUFACTURER REPLACED THE REAR BUMPER AND THE REAR BRAKE PADS AND ROTORS DUE TO EXCESSIVE WEAR. *NM *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 JAGUAR S-TYPE- MACOMB, MI
WHILE DRIVING MY 2001 JAGUAR S-TYPE 3.0, THE CAR SOMETIMES SHUTS OFF, I COULD BE ON THE INTERSTATE OR ON A SECONDARY STREET THE SAME THING HAPPENS. THE CHECK ENGINE LIGHT COME ON AND ALSO A MESSAGE ON THE DASH BOARD SAYING,( ENGINE FAIL SAFE MODE ) AND AT THAT TIME THE CAR SHUTS OFF. THIS IS A SAFETY PROBLEM. *JB
Source: NHTSA WEB SITE -
2004 JAGUAR XJ- ST LOUIS, MO
DT: THE CONTACT OWNS A 2004 JAGUAR XJ VANDER PLUS. THE CONTACT'S VEHICLE WAS EXPERIENCING UNWANTED ACCELERATION. IF ATTEMPTING TO MAKE A STOP ON LEVEL GROUND WITH Y FOOT ON THE BRAKES THE CAR WILL CONTINUE TO ACCELERATE AND KEEP GOING. ABOUT A YEAR AND HALF AGO HE CONTACTED THE DEALERSHIP, THEY WORKED ON THE VEHICLE, BUT TOLD THE CONTACT THAT THEY WERE UNSURE IF THEY CORRECTED THE PROBLEM BECAUSE THEY DID NOT HAVE THESE PROBLEMS ON ANY OTHER CARS. THE CONTACT BEGAN TO EXPERIENCE THIS PROBLEM ABOUT SIX MONTHS AFTER HE PURCHASED THE VEHICLE. THIS HAS OCCURRED ABOUT 3 TIMES. BUT HE IT WAS A VERY SCARY EXPERIENCE. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1985 JAGUAR XJ6- NASHVILLE, TN
RIGHT FUEL TANK IS LEAKING ON 1985 JAGUAR XJ6. WHEN FUEL FILLER CAP WAS REMOVED, LOTS OF PRESSURE INSIDE GAS TANK WAS RELIEVED, AND RATE OF FUEL LEAK SLOWED, BUT DID NOT STOP. THERE IS A RECALL ON THE 1995 JAGUAR XJS FOR A SEEMINGLY IDENTICAL PROBLEM, RECALL CAMPAIGN 90V123000. I SUSPECT THAT THE XJ6 HAS THE SAME PROBLEM. I AM OWNER OF AN INDEPENDENT SERVICE FACILITY, AND THIS REPORT IS FOR A CAR OWNED BY A CUSTOMER. CAR OWNER TELLS ME THAT HE HAS HAD CHRONIC FUEL SYSTEM PROBLEMS WITH THE VEHICLE, AND HAS PREVIOUSLY REPLACED THE LEFT FUEL TANK ON THE VEHICLE TO REPAIR A LEAK. LOOK AT HTTP://WWW.JCNA.COM/FORUMS/VIEW.PHP?VFNUM=150&VTHREAD=1732 FOR A BRIEF THREAD ABOUT ANOTHER XJ6 WITH A SIMILAR PROBLEM. *JB
Source: NHTSA WEB SITE -
1998 JAGUAR XJ8- DENVER, CO
OVER THE PAST SIX (6) MONTHS, THE VEHICLE HAS STALLED ON THE HIGHWAY APPROXIMATELY 4 TIMES. HAD TO DRIFT ONTO THE SHOULDER, PUT VEHICLE IN PARK TO START CAR AGAIN. THAT IS A VERY DANGEROUS SITUATION TO BE ON AN INTERSTATE TRAVELING AT A SPEED OF 50 AND ABOVE HAVING TO DRIFT ACROSS LANES WITH ABSOLUTELY NO POWER. AS OF THIS PAST WEEKEND, I STARTED THE CAR, THE AIRBAG LIGHT WOULD NOT GO OFF. THE NEXT DAY, THE CAR WAS MAKING A HORRIBLE NOISE AND ONCE AGAIN THE AIRBAG LIGHT WAS ON. THE NOISE SOUNDED AS IF SOMETHING WAS LOOSE UNDERNEATH THE HOOD. THE CAR SOUNDED SO HORRIBLE, I HAD IT TOWED VERSUS DRIVING IT TO THE SHOP. I GOT THE BAD NEWS THAT THE ENGINE HAS NO COMPRESSION AND NEEDS TO BE REPLACED. THE MECHANIC HAS NO IDEA WHAT WENT CAUSED THIS. I WILL HAVE TO GET ANOTHER ENGINE OR LET THE MECHANIC BREAK THE CURRENT ENGINE DOWN TO SEE WHAT PARTS CAN BE RE-USED. I READ ON ANOTHER WEBSITE THAT A FEW PEOPLE HAD TO HAVE ENGINES REPLACED ON THE 1998 JAGUARS FOR NO APPARENT CAUSE. THIS IS RIDICULOUS AND NO FAULT OF MINE. I HAVE KEPT UP THE MAINTENANCE. I FOUND THIS LINK WHICH SUGGESTS POSSIBLE ENGINE FAILURE CAUSES HTTP://WWW.JAGSERVICE.NET/JAGUAR_V8_SECONDARY_TENSIONERS.HTM. *NM
Source: NHTSA WEB SITE -
2003 JAGUAR S-TYPE- OAKLAND, CA
I WAS TRAVELING IN MY CAR AT APPROXIMATELY 30 MPH. I SLOWED FOR A TRAFFIC LIGHT. AS I WAS COMING TO A STOP (RIGHT FOOT ON THE BRAKE), THE ENGINE BEGAN TO REV, THE REAR WHEELS STARTED TO TURN PROPELLING ME FORWARD. I PLACED BOTH FEET ON THE BRAKE, PUSHED THE BRAKE TO THE FLOOR, HOWEVER THE RPM GAUGE WAS MOVING TO MAXIMUM AND THE CAR CONTINUED TO PROPEL ME FORWARD. THE REAR END STARTED SLIDING TO THE LEFT. I SLAMMED THE CAR INTO PARK AND THE TIRES STOPPED MOVING, THE RPMS DROPPED, AND THE ELECTRICAL SYSTEM SHORTED RESULTING IN TAKING THE RADIO OFFLINE AND TO STATION 600 AM. I WAS ABLE TO AVOID THE STOPPED VEHICLE IN FRONT OF ME BY 2 INCHES. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE VEHICLE WAS EVALUATED APPROX 1 MONTH AGO FOR THE SAME TYPE OF FAILURE, BUT THEY WERE UNABLE TO REPRODUCE THE EVENT. OF NOTE, ON DECEMBER 13, 2004, THE VEHICLE WENT INTO REVERSE AND WOULD NOT COME OUT OF REVERSE. THE VEHICLE WAS EVALUATED BY THE DEALERSHIP, THE GEAR SHIFT WAS REPLACED, THE TRANS CABLE BOLT HAD FALLEN OUT, IT WAS REPLACED, AND THE CABLE WAS ADJUSTED. *JB
Source: NHTSA WEB SITE -
2000 JAGUAR S-TYPE- HOLLYWOOD, FL
2000 JAGUAR STYPE 4.0 DEVELOPED A PROBLEM WITH THE CHECK ENGINE LIGHT ILLUMINATING.***NO ANSWER REQUIRED***.*MR THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES BUT THEY WERE UNABLE TO PERMANENTLY REPAIR THE PROBLEM. *NM
Source: CONSUMER LETTER -
2000 JAGUAR S-TYPE- CHATHAM ON N7M 5J4, 00
FLUID LEAKING UNDER CAR WAS NOTICED. SENSOR AND ALERT SYSTEM ON CAR DID NOT INDICATE ANY PROBLEMS. WE CALLED THE DEALER AND PURCHASED THE COOLANT RESERVOIR AND COOLANT AND HAD IT INSTALLED. THE LEAKING RESERVOIR HAS STRESS CRACKS ON ALL CORNERS JUST WAITING TO BLOW UP FROM THE PRESSURE.
Source: NHTSA WEB SITE