JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 JAGUAR XJ- HAMPTON, VA
I HAVE A REALLY DIFFICULT TIME WHEN FACED WITH CARS USING THE HIGH INTENSITY DISCHARGE HEADLIGHTS. THEY ARE NEARLY BLINDING AND VERY DISTRACTING. I WOULD LIKE TO SEE THESE DISCONTINUED FOR ALL CARS IN THE USA. THANKS. *JB
Source: NHTSA WEB SITE -
1999 JAGUAR XK8- OVERLAND PARK, KS
AFTER STARTING THE ENGINE, IT BEGAN TO MAKE NOISE AND HAD A ROUGH IDLE. THE RESTRICTED PERFORMANCE MESSAGE FLASHED AND THEN THE ENGINE DIED. THE TIMING CHAIN TENSIONER FAILED AND JUMPED MECHANICAL TIMING, WHICH SEEMS TO BE A VERY COMMON PROBLEM. THIS COULD HAVE CAUSED AN ACCIDENT BECAUSE ALL POWER STEERING AND BRAKES WERE LOST WHILE DRIVING THE VEHICLE THROUGH A BUSY INTERSECTION. IF YOU READ ON ANY JAGUAR FORUM, THIS IS A PROBLEM THAT IS COMMON WITH THE JAGUAR 4.0 V8 FROM 1998 THROUGH 2000.
Source: NHTSA WEB SITE -
2004 JAGUAR XJ8- LEWISBURG, WV
2004 JAGUAR XJ8 NEW VEHICLE LIMITED WARRANTY.***NO ANSWER REQUIRED***. *MR WHILE DRIVING THE THE FRONT PASSENGER SIDE WHELL CAME OFF CAUING CONSIDRABLE DAMAGE TO THE VEHICLE AND DFAMGE TO TOW OTHER VEHICLE'S.
Source: CONSUMER LETTER -
2000 JAGUAR XJ- LIVINGSTON, NJ
COLLISION WITH OTHER AUTO, FRONT DAMAGE, BUMPER TOTALLED WITH FRAME DAMAGE, HOOD AND FENDER AND AIR BAGS DID NOT DEPLOY, JAGUAR HAS AND WILL NOT INSPECT AUTO AT BODY SHOP, ADJUSTER {FROM INSURANCE COMPANY} AND BODY SHOP BOTH SAID THE AIR BAGS SHOULD HAVE DEPLOYED, I THINK IF THERE IS A PROBLEM IT SHOULD BE RESOLVED BEFORE ANYONE IS HURT, FORTUNALLY IN THIS CASE THERE WEREN'T ANY INJURIES
Source: NHTSA WEB SITE -
2003 JAGUAR S-TYPE- LA QUINTA, CA
VEHICLE WAS RETURNED ON (THREE DIFFERENT OCCASIONS) TO DEALER IN TWO DIFFERENT STATES TO CORRECT GRINDING SOUND NEAR FRONT WHEELS BETWEEN NOVEMBER 2003 AND JUNE 2005. VEHICLE SPRUNG A BROKEN FUEL LINE SOME TIME IN LATE 2004. VEHICLE REAR BRAKES LOCKED ON FREEWAY RAMP JULY, 2005 TWO WEEKS AFTER DEALER HAD INSTALLED NEW REAR BRAKE PADS. THE VEHICLE HAS TOO MANY DEFECTS IN VARIOUS AREAS FOR A THREE YEAR OLD. MY FEAR IS THAT THERE IS MORE TO SURFACE AND I WILL BE HOLDING A LEMON IN THE VERY NEAR FUTURE.
Source: NHTSA WEB SITE -
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2004 JAGUAR XJ8- LEWISBURG, WV
DT: THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT WHILE DRIVING HIS 2004 JAGUAR XJ8. THE FRONT WHEEL BROKE OFF AT THE UPPER BALL JOINT. THE POLICE REPORT READ THAT THE PASSENGER SIDE FRONT WHEEL BROKE WHICH CAUSED THE CONSUMER TO HIT TWO PARKED UNATTENDED VEHICLES . NO ONE WAS INJURED IN THE ACCIDENT. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 JAGUAR XK8- WAUCONDA, IL
I TOOK THE CAR IN FOR SERVICE AND BECAUSE I HEARD A NOISE LIKE SOMETHING WAS LOOSE ON THE PASSENGER SIDE FRONT. THE DEALER REPORTED THAT A LARGE BOLT THAT CONNECTS THE CROSSBEAM AND UPPER CONTROL ARM CAUSED WEAR ON THESE PARTS AND THAT THESE AS WELL AS BEAM MOUNTING BRACKES AND VARIOUS BOLT ALL NEEDED TO BE REPLACED. THEY SAID IT WAS GOOD THAT I BROUGHT IT IN WHEN I DID BECAUSE THE RIGHT FRONT WHEEL COULD COME OFF AT ANY TIME. THEY ALSO SAID THAT JAGUAR WOULD NOT COVER THIS REPAIR UNDER THEIR SELECT EDITION WARRANTY. ESTIMATED COST OF REPAIR IS OVER $4000.00
Source: NHTSA WEB SITE -
2002 JAGUAR X-TYPE- ATLANTA, GA
DT: JAGUAR X-TYPE 2002. THE CONSUMER WAS ABLE TO REMOVE THE KEY WHILE THE VEHICLE WAS STILL IN GEAR. JAGUAR LOOKED AT THE VEHICLE, AND THE ENGINEER FROM THE INSURANCE COMPANY STATED THAT THE KEY WAS REMOVED WHILE THE VEHICLE WAS IN GEAR, WHICH WAS AN INDIRECT VIOLATION OF FMVSS. JAGUAR SIMPLY STATED THAT THIS SHOULDN'T HAVE HAPPENED AND THIS FIXED THE VEHICLE. *AK THE IGNITION SWITCH WAS DEFECTIVE. *SC *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JAGUAR X-TYPE- SAN DIEGO, CA
PASSENGER SIDE AIR BAG LIGHT LIGHTS WHEN PERSON IS IN SEAT. ADULT IT SIGNIFIES THE AIR BAG IS INOPERABLE. JAGUAR STATES IT KNOWS THIS. THEY HAVE STATED ITS A DEFECT IN THIS MODEL AND"IT CANNOT BE FIXED"
Source: NHTSA WEB SITE -
2002 JAGUAR XK8- SOUTHWEST RANCHES, FL
2002 JAGUAR XKR CHECK ENGINE LIGHT ILLUMINATED AND GAS FUMES COULD BE SMELLED.*MR THE VEHICLE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER WAS CONTACTED AND EXPLAINED THAT IT WAS NOTHING SERIOUS AND LIKELY DUE TO SOMETHING IN THE EMISSION SYSTEM. WHEN THE VEHICLE WAS TAKEN IN FOR IT'S 20000 MILE CHECKUP THE PROBLEM WOULD BE RECTIFIED. THE DRIVER HAD COMPLAINED TO HER HUSBAND ABOUT THE SMELL OF FUMES WHICH MADE HER COUGH. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SERVICE ADVISOR EXPLAINED THAT A FACTORY MODIFICATION HAD BEEN FITTED TO RECTIFY THE PROBLEM. AFTER THE MODIFICATION THE FUMES COULD STILL BE SMELLED. THESE FUMES CAUSED THE DRIVER TO FEEL ILL WHILE DRIVING. THE LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO EXPLAINED THAT THE ORIGINAL MODIFICATION HAD BEEN SUPERSEDED AND THAT THE FACTORY ISSUED FURTHER MODIFICATION, WHICH HAD BEEN FITTED. THE FUMES WERE STILL SMELLED AFTER THE SECOND MODIFICATION. THE DRIVER HAS SINCE SUFFERED FROM BREATHING PROBLEMS, A DRY COUGH, PAIN IN THE LUNGS AND WAS GENERALLY LETHARGIC AND FATIGUED. HER DOCTOR DIAGNOSED HER WITH HAVING CONCOMITANT INTERSTITIAL LUNG DISEASE CAUSED BY INHALING FUMES. *NM
Source: CONSUMER LETTER