JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1999 JAGUAR XK8
    - BRICK , NJ

    MY TRANSMISSION APON TAKE OFF(UNDER 15 MPH) LOCKS VERY HARD AND LUNGES, LEAVING ME TO BELIEVE THAT PERHAPS THE TRANS GEARS MAY BE CRACKING AND NOT MESHING THE WAY THEY SHOULD.AT HIGH SPEEDS IT SHIFTS PERFECTLY.

    Source: NHTSA WEB SITE
  • 2002 JAGUAR S-TYPE
    - SAN DIEGO, CA

    ON 2 SEPARATE OCCASIONS APPROX. 1 YEAR APART I WAS DRIVING LONG DISTANCE FROM SAN DIEGO, CA TO NEVADA AND IDAHO ON INTERSTATE 15. ON THE FIRST OCCASION (6/4/04) THE VEHICLE LOST ALL POWER AND STALLED APPROX. 60 MILES SOUTH OF SALT LAKE CITY. WAS ABLE TO RESTART AND DROVE APPROX. 5 MILES WHEN VEHICLE STALLED AGAIN. THIS OCCURRED TWICE MORE AND I WAS UNABLE TO RESTART AFTER THE FOURTH STALL. VEHICLE WAS TOWED TO JAGUAR DEALERSHIP IN SALT LAKE CITY AND KEPT THERE FOR 5 DAYS. THE SERVICE REP STATED THEY COULD FIND NOTHING WRONG BUT ULTIMATELY REPLACED THE FUEL PUMP. THE VEHICLE WAS UNDER WARRANTY AT THAT TIME. THE SECOND INCIDENT OCCURED THIS LAST WEEK (5/31/02) AND WAS IDENTICAL TO THE FIRST FAILURE EXCEPT THIS OCCURRED APPROX. 25 MILES SOUTH OF LAS VEGAS AND THE VEHICLE WOULD NOT RESTART AFTER THE 2ND FAILURE. VEHICLE WAS TOWED TO THE DEALERSHIP IN LAS VEGAS. THEY AGAIN COULD FIND NOTHING WRONG. I WAS TOLD BY THE SERVICE MANAGER THAT BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM IN THE SHOP THAT MY ONLY ALTERNATIVE WAS TO FOR THEM TO TAKE THE VEHICLE ON AN EXTENDED ROAD TEST AT MY EXPENSE. THEY DID NOT FEEL THIS WAS A WARRANTY ISSUE BECAUSE THEY COULDN'T DETECT THE PROBLEM WITH THEIR DIAGNOSTIC TOOLS AND SO IT WAS NOT RELATED TO THE FIRST INCIDENT. I DID NOT FEEL THAT I SHOULD PAY THEM FOR THE EXTENDED ROAD TEST BECAUSE THE PROBLEM SHOULD HAVE BEEN COVERED UNDER THE WARRANTY. I RETRIEVED MY VEHICLE AND RETURNED HOME.

    Source: NHTSA WEB SITE
  • 1999 JAGUAR XK8
    - SCOTTSDALE, AZ

    SUDDEN LOSS OF POWER. THIS IS DUE TO THE STABLIITY CONTROL CHIP LOCATED IN THE THROTTLE BODY GOING BAD. WHEN THE WHEELS BREAK LOOSE, A SENSOR SENDS A SIGNAL TO THE CHIP IN THE THROTTLE BODY TO SLOW THE ENGINE SO IT DOES NOT OVER-REV. THIS CHIP ACCORDING TO THE DEALER IS MALFUNCTIONING AND 'FIRING' ON ITS OWN RESULTING IN A SUDDEN LOSS OF SPEED. THIS FIRST OCCURRED 18 MONTHS AGO AND I HAD TO REPLACE THE THROTTLE BODY ($1800). IT JUST STARTED TO HAPPEN AGAIN AND THE NEW THROTTLE BODY ONLY HAD 13K MILES ON IT. I JUST HAD TO REPLACE AGAIN AND THEY ONLY CHARGED ME ANOTHER $730. MY WIFE DRIVES THIS CAR AND THIS IS DANGEROUS AS SOMEONE ALMOST REAR ENDED HER. I KNOW THAT THERE IS A DEALER ADVISORY REGARDING A SIMILAR PROBLEM WITH ANOTHER JAGUAR MODEL. I SAVED BOTH THROTTLE BODIES SO YOU MAY BORROW THEM IF YOU WOULD LIKE. OTHERWISE THEY WILL BE SOME EXPENSIVE BOOK ENDS. WE WILL NOT OWN ANOTHER JAGUAR DUE TO THIS RECURRING PROBLEM BUT I HOPE SOMEONE DOES NOT HAVE TO DIE BEFORE THEY START TREATING THEIR CUSTOMERS RIGHT ARD CORRECT THIS ISSUE.

    Source: NHTSA WEB SITE
  • 1983 JAGUAR XJ6
    - OAKLAND, CA

    BEFORE PURCHASING THE VEHICLE THE MECHANIC FOUND A GAS LEAK. THE DEALER INFORMED THE CONSUMER THAT THERE WAS NO PROBLEM WITH THE VEHICLE AND THERE WAS A GAS LEAK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO ANOTHER MECHANIC WHO REPLACED THE FUEL PUMP. THE DEALER INFORMED THE CONSUMER THAT THERE WAS NO PROBLEM WITH THE GAS TANK REPEATEDLY. *AK THE VEHICLE HAD BEEN SITTING AND GAS LEAKED ON ONE SIDE OF THE TWO SIDED GAS TANK. *SC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 JAGUAR XK8
    - ENCINO, CA

    2001 JAGUAR XK8 EXPERIENCED SUDDEN ACCELERATION WHEN THE BRAKES WERE DEPRESSED.*MR AS A RESULT THE CONSUMER COLLIDED WITH A VEHICLE WHICH WAS STOPPED IN FRONT OF HIS. THE ACCIDENT CAUSED PROPERTY DAMAGE TO THE OTHER PERSONS VEHICLE. *NM

    Source: CONSUMER LETTER
  • 1999 JAGUAR XK8
    - BLOOMFLIED HILLS, MI

    DT: CONSUMER STATES: BROUGHT IN VEHICLE DUE TO DEFECTIVE CONVERTIBLE TOP. FOUND OUT THE LOWER CONTROL ARMS BRACKETS THAT ARE CONNECTED TO THE FRAME WERE BREAKING. THEY WERE ATTACHED TO THE FRAME AND WERE COMING LOOSE. MECHANIC TOLD CONSUMER TO STOP DRIVING VEHICLE RIGHT AWAY. THE FRONT TWO TIRES TREAD WAS WORN. THIS VEHICLE ONLY HAD 18,000 MILES. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 JAGUAR XJ8L
    - APPLETON, WI

    WHEN I ACCELERATE FROM 50 TO 60 MPH UP AN ONRAMP MY AMBER LIGHT COMES ON SHOWING "RESTRICTED PERFORMANCE". IT NOW OCCURRS ANY TIME I ACCELERATE TO 65.

    Source: NHTSA WEB SITE
  • 1996 JAGUAR VANDEN PLAS
    - CEDAR PARK, TX

    RIGHT REAR BRACKET THAT HOLDS THE DRIVERS SEAT TO THE MOUNTING TRACK BROKE. THIS ALLOWED THE DRIVERS SEAT TO SWING BACK ON ACCELERATION AND SWING FORWARD, INTO STEERING WHEEL, WHEN APPLYING THE BRAKES. THE SEAT WOULD SWIVEL AROUND ON THE THREE REMAINING ATTACH POINTS. THIS OCCURRED DURING NORMAL DRIVING. IF THIS HAD HAPPENED AS A RESUJLT OF A REAR END COLLISION, IT IS LIKELY THAT THE ENTIRE SEAT WOULD HAVE TORN LOOSE AND BECOME AN UNGUIDED FLYING OBJECT IN THE CAR. GIVEN THAT THE SEAT BELT IS ATTACHED TO THE SEAT FRAME RATHER THAN THE CAR'S FRAME, IT WOULD HAVE PROVIDED NO PROTECTION. IF THE AIRBAG WERE TO HAVE DEPLOYED, THE FORCE OF IT WOULD ALSO HAVE KNOCKED THE SEAT, COCKED AT AN ANGLE AND WITH THE DRIVER STRAPPED IN IT, ACROSS THE BACK OF THE CAR AND INTO ANY PASSENGER SITTING BACK THERE. I HAVE DETAILED PHOTOS ON THE BROKEN BRACKET AND THE FRAME MOUNTING FROM WHICH IT SEPARATED.

    Source: NHTSA WEB SITE
  • 2003 JAGUAR S-TYPE
    - DUNCANVILLE, TX

    2003 JAGUAR S TYPE EXPERIENCING PROBLEMS WITH THE EMERGENCY BRAKE ENGAGING WHILE DRIVING.*MR WHEN THE EMERGENCY BRAKE APPLIED, IT CAUSED PREMATURE WEAR OF THE REAR BRAKES AND TIRES. ALSO CONTRIBUTING TO THE PREMATURE WEAR OF THE TIRES WERE PROBLEMS WITH THE REAR END OF THE VEHICLE. THERE WAS A RECALL ON THE EMERGENCY BRAKE, BUT THE DEALER REFUSED TO REPLACE THE REAR BRAKES AND TIRES. THE VEHICLE HAS BEEN IN THE REPAIR SHOP ON 3 OCCASIONS FOR A JERK IN THE TRANSMISSION. PRIOR TO PURCHASING THE VEHICLE, THERE WAS A RECALL ON THE TRANSMISSION, HOWEVER THE DEALER FAILED TO DISCLOSE THE INFORMATION TO THE CONSUMER. THE CONSUMER STATED ONE TIME SHE PLACED THE GEAR INTO DRIVE, BUT THE VEHICLE DID NOT MOVE, THINKING SHE HAD PLACED IT INTO THE WRONG GEAR, SHE LOOKED DOWN AND THE VEHICLE LUNGED FORWARD. *JB

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE
  • 2000 JAGUAR S-TYPE
    - DORCHESTER, MA

    I OWN A 2000 JAGUAR S-TYPE. EVERYTIME I PARK ON A SLOPE/INCLINE THE AUTOMATICALY LOCKS UP. MEANING WHEN I AM READY TO LEAVE FROM PARKING SPOT , THE SHIFTER WILL NOT MOVE FROM PARK TO DRIVE/REVERSE/NEUTRAL. IT LOCKS UP. I HAVE TO HAVE A TOW TRUCK COME MOVE IT TO A FLAT SURFACE. THE CAR HAS BEEN TO THE DEALER 3 TIMES, AND THE HAVE NO FIX. THE JAG DEALER AND JAGUAR CORP. TRY KEEP TELLING ME IT'S NOT A DEFECT. FROM ASKING AROUND I FOUND OUT THIS PROBLEM IS CONSITENT IN ALL THE JAGUAR S-TYPE MODEL. SO NOW UNLESS I FIND A FLAT SURFACE TO PARK I AM IN TROUBLE. WHAT IS GOING WITH THIS?

    Source: NHTSA WEB SITE