JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2000 JAGUAR S-TYPE
    - DORCHESTER, MA

    I OWN A 2000 JAGUAR S-TYPE. EVERYTIME I PARK ON A SLOPE/INCLINE THE AUTOMATICALY LOCKS UP. MEANING WHEN I AM READY TO LEAVE FROM PARKING SPOT , THE SHIFTER WILL NOT MOVE FROM PARK TO DRIVE/REVERSE/NEUTRAL. IT LOCKS UP. I HAVE TO HAVE A TOW TRUCK COME MOVE IT TO A FLAT SURFACE. THE CAR HAS BEEN TO THE DEALER 3 TIMES, AND THE HAVE NO FIX. THE JAG DEALER AND JAGUAR CORP. TRY KEEP TELLING ME IT'S NOT A DEFECT. FROM ASKING AROUND I FOUND OUT THIS PROBLEM IS CONSITENT IN ALL THE JAGUAR S-TYPE MODEL. SO NOW UNLESS I FIND A FLAT SURFACE TO PARK I AM IN TROUBLE. WHAT IS GOING WITH THIS?

    Source: NHTSA WEB SITE
  • 2000 JAGUAR S-TYPE
    - DORCHESTER, MA

    I OWN A 2000 JAGUAR S-TYPE. EVERYTIME I PARK ON A SLOPE/INCLINE THE AUTOMATICALY LOCKS UP. MEANING WHEN I AM READY TO LEAVE FROM PARKING SPOT , THE SHIFTER WILL NOT MOVE FROM PARK TO DRIVE/REVERSE/NEUTRAL. IT LOCKS UP. I HAVE TO HAVE A TOW TRUCK COME MOVE IT TO A FLAT SURFACE. THE CAR HAS BEEN TO THE DEALER 3 TIMES, AND THE HAVE NO FIX. THE JAG DEALER AND JAGUAR CORP. TRY KEEP TELLING ME IT'S NOT A DEFECT. FROM ASKING AROUND I FOUND OUT THIS PROBLEM IS CONSITENT IN ALL THE S-TYPE MODEL. SO NOW UNLESS I FIND A FLAT SURFACE TO PARK I AM IN TROUBLE. WHAT IS GOING WITH THIS?

    Source: NHTSA WEB SITE
  • 2001 JAGUAR S-TYPE
    - CLOVIS, NM

    DEMAND FOR RECALL AND REPAIR OF DEFECTIVE BALL JOINT FRACTURE ON THE 2001 JAGUAR S TYPE.***NO ANSWER REQUIRED*** . *MR WHILE PULLING OUT A PARKING LOT THE VEHICLE RIGHT FRONT TIRE SUDDENLY WENT SIDEWAYS AND REMAINED STUCK IN THAT POSITION. THE BALL JOINT NUT ATTACHED TO THE WHEEL ASSEMBLY HAD COME LOOSE AND AS A RESULT THE VEHICLE COULD NOT BE DRIVEN. THE CONSUMER FOUND RECALL 00V-359002 ON THE INTERNET, WHICH DESCRIBED THE FAILURE THE CONSUMER EXPERIENCED. THE DEALER WAS NOTIFIED BUT WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *NM

    Source: CONSUMER LETTER
  • 2001 JAGUAR XK8
    - ARLINGTON, TX

    WHILE DRIVING AT 60-65 MPH ON A 4 LANE HIGHWAY THE CAR TOOK A HARD TURN LEFT. WHEN I ATTEMPTED TO CORRECT IT WAS IF I HAD NO STEERING WHAT SO EVER. THIS RESULTED IN A COLLISION AND SPIN OUT WITH MY CAR AND THE OTHER CAR. MY DEALER SAID THIS CAN'T HAPPEN, BUT IT DID . THE CAR HAS NOT BEEN REPAIRED AS I WISH TO FIND THE CAUSE.

    Source: NHTSA WEB SITE
  • 1998 JAGUAR XJ8
    - NEWTON, MA

    RECALL REMEDY FAILED. AFTER THE RECALL FOR THE THROTTLE WAS PERFORMED THE RECALL DEFECT HAPPENED AGAIN. *AK RECALL CAMPAIGN# 98V022000. JAGUAR STATED THAT THE THEY WERE NOT RESPONSIBLE FOR ANY FURTHER CORRECTIVE ACTION. THE VEHICLE CONTINUED TO STALL. (MORE FREQUENTLY) IN OTHER ATTEMPTS TO REMEDY THE STALLING PROBLEM, THE DEALER WOULD REPROGRAM THE ECM (ELECTRONIC CONTROL MODULE) AND SUGGESTED THAT THE VEHICLE WAS FINE. THE SOFTWARE FIX RECOMMENDED BY JAGUAR HAD NOT CORRECTED THE PROBLEM. THE CONSUMER ALSO STATED THAT A CHIRPING NOISE WOULD OCCUR UPON DECELERATION. THE FRONT BRAKE SHROUD WAS ADJUSTED. JAGUAR INVESTIGATED AND CHANGED AN IDLER PULLEY AND THE SERPENTINE BELT BUT THE CHIRPING NOISE WAS STILL PRESENT. THE PROBLEM WAS DIAGNOSED AS A BAD DIFFERENTIAL AT 80K MILES. *SC *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 JAGUAR S-TYPE
    - HYATTSVILLE, MD

    CONSUMER PLACED GAS INTO THE VEHICLE, DROVE HOME AND NOTICED GAS ON THE GROUND. THE NEXT DAY SHE TOOK THE VEHICLE TO THE DEALER, AND THEY REPLACED THE FILLER CAP. SOME WEEKS LATER CONSUMER DISCOVERED GAS ON THE GROUND AGAIN, AND THE CAP WAS REPAIRED. CONSUMER EXPERIENCED ANOTHER OCCURRENCE OF GAS LEAKAGE.*AK DISCOVERED 1ST LEAK AND FUEL FILER NECK REPLACED DUE TO FLAP BROKEN OFF. SECOND LEAK DEALER REPLACED LEAKING FUEL PUMP AND O-RING. *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 JAGUAR X-TYPE
    - HICKSVILLE, NY

    I HAVE HAD ONGOING PROBLEMS WITH LOW TIRE PRESSURE. LAST WEEK THE RIGHT FRONT TIRE INEXPLICABLY WENT FLAT. THE FLAT WAS REPLACED WITH A BRAND NEW CONTINENTAL TIRE. A DAY AFTER THAT REPLACEMENT, I CHECKED THE PRESSURE. THE VALVE ON THE TIRE WAS DEFECTIVE .. I WOULD NOT HAVE NOTICED IT UNTIL I REMOVED THE CAP TO CHECK THE PRESSURE AND HEARD AIR ESCAPING. THE OTHER TIRE ON THE LEFT FRONT ALSO HAS A PROBLEM MAINTAINING AIR PRESSURE. I TOLD THE DEALER TO CHECK THE TIRE AND THE DEALER SAYS THERE IS NOTHING WRONG. THIS CAN'T BE SINCE THE TIRE LOST PRESSURE ONLY AFTER PLACING AIR IN IT A DAY OR SO PRIOR. THIS CAR IS ONLY 5 MONTHS OLD. YET. I HAVE HAD TO PLACE AIR IN THE FRONT TIRES BEFORE I GO ANYWHERE. IT IS NOW AT A POINT WHERE I HAVE TO CHECK THE TIRE PRESSURE BEFORE USING THE CAR. I DROVE A MERCEDES FOR 13 YEARS AND NEVER HAD ONE PROBLEM WITH THE TIRES. BEFORE THAT A TOYOTA FOR 5 YEARS AND AGAIN NEVER HAD A PROBLEM WITH A TIRE SPONTANEOUSLY LOSING PRESSURE. THIS IS THE 2ND X TYPE I HAVE HAD. I HAD A SIMILAR PROBLEM WITH THE RIGHT REAR TIRE ON THAT VEHICLE. AT THAT TIME I WAS TOLD IT WAS A NAIL HOLE. YET, N AFTER THAT ALLEGED HOLE WAS REPAIRED I HAD ONGOING PROBLEMS WITH LOW TIRE PRESSURE. I WROTE IT OFF AS A SERVICE PROBLEM. HAD I REALIZED THAT THIS TIRE PROBLEM WAS MORE THAN AN ISOLATED INCIDENT ON ONE VEHICLE LI WOULD HAVE NEVER HAD LEASED THIS VEHICLE AGAIN. WHEN I REVIEWED THIS WEBSITE AS TO COMPLAINTS I WAS SHOCKED TO SEE ALMOST 15 COMPLAINTS SINCE 2002 OF TIRES DEFLATING AND BLOWOUTS. THIS PROBLEM MUST BE INVESTIGATED BEFORE THERE IS A SERIOUS FATALITY.

    Source: NHTSA WEB SITE
  • 2004 JAGUAR XJ8
    - ROCKVILLE CENTRE, NY

    WAS WAITING FOR A LIGHT CHANGE, WHEN SUDDENLY MY CAR LURCHED FORWARD WHILSE MY FOOT WAS STILL ON BRAKE, BUMPING THE TWO CARS IN FRONT OF ME. THE DSC FAULT LIGHT WAS ON AFTER THIS HAPPENED.STATING ``DSC NOT AVAILABLE``HAD VECHICAL TOWED TO HERITAGE JAGUAR IN FREEPORT, THEY REPLACED THE FAULT BRAKE PRESSURE SWITCH. I NOW FEEL VERY NERVOUS DRIVING SENSE ALL THIS HAPPENED.

    Source: NHTSA WEB SITE
  • 2002 JAGUAR X-TYPE
    - HOUSTON, TX

    THE GEARBOX FAILURE LIGHT ILLUMINATES WHEN THE CAR HAS BEEN OUT IN THE WET. IT DOESN'T HAVE TO BE HEAVY OR EVEN RAINING FOR THIS TO OCCUR. ONCE THIS OCCURS THE GEARBOX FAILS TO RESPOND AS IT SHOULD. THE CAR WILL REV, BUT THE GEARBOX DOESN'T RESPONSD, CONSEQUENTLY IT CAN LEAVE YOU STRANDED ON THE HIGHWAY, AND YOU THEN HAVE TO COAST YOUR CAR TO THE HARD SHOULDER.

    Source: NHTSA WEB SITE
  • 2000 JAGUAR S-TYPE
    - PLAINO, TX

    DT: THE CONTACT TOOK HER VEHCILE INTO THE MECHANIC FOR AN ALIGNMENT BECAUSE HER CAR WAS MOVING ALL OVER THE ROAD, AND THE MECHANIC NOTICED THE PROBLEM WITH THE BALL JOINTS THEN. THE CONTACT SAYS THAT LAST TUESDAY SHE TOOK HER VEHCILE TO HAVE IT SERVICED AND THE MECHANIC NOTICED THAT HER PASSENGER LOWER BALL JOINT ON THE FRONT WAS LOOSE SO HE TIGHTENED IT FOR HER ACCORDING TO SPECIFICATION AND TOLD HER THAT IT WAS A MANUFACTURER PROBLEM. AT THE TIME ON TUESDAY SHE WAS UNAWARE OF THE RECALL OF THE VEHCILE UNTIL SATURDAY MAY 7TH. ON SATURDAY THE BALL JOINT BROKE AND THE DRIVERS SIDE BALL JOINT IS LOOSE NOW. THE BALL JOINT BROKE WHILE SHE WAS DRIVING AND HER TIRE CAME A LOOSE AND CAUSED THE FRONT END TO FALL DOWN CAUSING HER TO LOOSE CONTROL OF THE VEHICLE AND DONE EXTENSIVE DAMAGE. SHE HAS CONTACTED THE MILLENIUM DEALERSHIP AND THEY TOLD HER THAT THEY COULD NOT FIX THE PART BECAUSE THE BALL JOINT WAS REPLACED IN 2001 BECAUSE OF A RECALL ON THE BALL JOINT AND THE DEALERSHIP TOLD HER THAT THE MANUFACTURER WILL NOT REPLACE THE BALL JOINT BUT THE DEALERSHIP WILL NOT GIVE HER ANYTIME OF SERVICE RECORD STATING THAT THE RECALL DID TAKE PLACE. DEALERSHIP FURTHUR STATED THAT THERE WASN'T A RECALL.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE