JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2001 JAGUAR S-TYPE- WELLINGTON, AL
POWER ADJUSTED SEATS ONLY WORK OCCASIONALLY, AS SOMETIMES WHEN THE BUTTON IS PRESSED NO SOUND IS HEARD AND NOTHING HAPPENS AND SOMETIMES IT WORKS AS NEEDED. HE DRIVER'S SEAT BACK WILL NOT STAY ATTATCHED EVEN AFTER HAVING THE DEALERSHIP PUT IT BACK ON FOR ME A COUPLE OF TIMES, IT FALLS COMPLETELY OFF, EXPOSING THE WIRING AND COMPONENTS IN THE SEAT.*AK
Source: NHTSA WEB SITE -
2001 JAGUAR S-TYPE- WELLINGTON, AL
UPON PRESSING THE WINDOW DOWN BUTTON THE WINDOW WOULD MAKE A HIGH PITCHED SCREECHING NOISE, AND UPON ROLLING THE WINDOW DOWN A FEW INCHES ONE FROSTED NIGHT IT MADE A LOUD POPPING NOISE AND REFUSED TO ROLL UP OR DOWN AFTER THAT. I HAVE BEEN TOLD THIS WILL COST NEAR $400 TO FIX, AS THE PART MUST BE ORDERED FROM THE DEALERSHIP (THEY SAY IT'S THE REGULATOR THAT'S OUT)AND IT'S VERY EXPENSIVE,PLUS THE COST OF LABOR.*AK
Source: NHTSA WEB SITE -
2004 JAGUAR S-TYPE- WELLINGTON, AL
UPON PURCHASING THE VEHICLE FROM THE DEALER IN USED CONDITION W/ ROUGHLY 50000 I IMMEDIATELY BEGAN TO NOTICE SHIFTER PROBLEMS, ESPECIALLY IF THE VEHICLE WAS PARKED ON AN INCLINE OR DECLINE. SHIFTER WILL BECOME STUCK AND WILL NOT COME OUT OF PARK WITHOUT GREAT FORCE, WHICH THEN BREAKS THE PLASTIC PIECE WHICH IS NECESSARY TO CHANGE OUT THE GEARS, RESULTING IN COMPLETE IMMOBILITY OF THE VEHICLE SINCE THE CAR WAS THEN STUCK IN PARK. CAR WOULD HAVE NEEDED TO BE TOWED IF NOT FOR BEING ABLE TO TAKE OFF THE CONSOLE PIECE TO CHANGE OUT THE GEARS W/ A SCREWDRIVER IN ORDER TO JUST GET THE CAR TO THE DEALERSHIP. THIS WAS LESS THAN A MONTH AFTER PURCHASE. UPON COMPLAINT THE DEALERSHIP REPLACED THE PLASTIC PIECE OR HOUSING AND ATTEMPTED TO CHARGE $400+ BUT WAS TOLD THAT IT WOULD NOT BE PAID DUE TO HAVING THE VEHICLE LESS THAN A MONTH. NOT SURPRISINGLY,LESS THAN ONE MONTH AFTER REPAIR THE EXACT SAME THING HAPPENED AGAIN AND ONCE AGAIN THE SCREWDRIVER AIDED IN GETTING THE CAR TO THE DEALERSHIP WHERE THEY WENT THROUGH THE EXACT SAME PROCEDURE AND "FIXED"THE PROBLEM AGAIN, THIS TIME AT NO CHARGE. I AM CONFIDENT THIS PROBLEM WILL HAPPEN AGAIN, AS THE SHIFTER STILL STICKS JUST LIKE IT DID BEFORE IT BROKE EITHER TIME AND I AM JUST COUNTING THE DAYS TILL I AM FORCED TO ONCE AGAIN BREAK OUT THE SCREWDRIVER AND WASTE ANOTHER FULL DAY GETTING IT REPLACED. *AK
Source: NHTSA WEB SITE -
1998 JAGUAR XK8 SPORTS- ANDOVER, MA
THE VEHICLE STALLED INADVERTENTLY AT HIGH SPEEDS AND AT LOWER SPEEDS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED THEY WERE AWARE TO THE PROBLEM. THEY REPLACED THE THROTTLE BODY SYSTEM. THE CONSUMER LEFT THE DEALER AND 5 MINUTES LATER THE VEHICLE STALLED AGAIN. *AK IN ADDITION TO THE STALLING PROBLEM, THE VEHICLE REQUIRED REPLACEMENT OF THE RIGHT WHEEL ROTOR AND CALIPER ON TWO OCCASIONS. *SC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 JAGUAR XJ8- ALEXANDRIA, VA
1999 XJ-8 SECONDARY TIMING CHAIN TENSIONER CATASTROPHIC FAILURE. PLASTIC SECONDARY TIMING CHAIN TENSIONER BROKE INTO PIECES, DISABLING ENGINE AND CAUSING SIGNIFICANT DAMAGE. DAMAGE INCLUDED 3 VALVES, ONE CONSTANTLY VARIABLE VALVE TIMING UNIT (CVVT), TIMING CHAINS AND SPROCKETS. REQUIRED REMOVAL OF B BANK HEAD FOR MACHINING NECESSARY TO REPLACE VALVES AND REPAIR VALVE SEATS. NO TSB OR RECALL HAS BEEN ISSUED BY JAGUAR WITH REGARD TO THIS DESIGN DEFICIENCY. CONTACT WITH OTHER JAGUAR OWNERS HAS IDENTIFIED THAT THIS PROBLEM AFFECTS MANY OWNERS. JAGUAR REPAIR IS TO REPLACE ENTIRE ENGINE ($7,000-10,000). I REBUILT ENGINE MYSELF, AND CONTACTED JAGUAR TO QUESTION WHY REPLACEMENT OF THE TENSIONERS IS NOT SPECIFIED AT SOME REASONABLE INTERVAL TO PREVENT TENSIONER FAILURE. JAGUAR RESPONSE TO DATE HAS BEEN TO DENY THAT ANY DESIGN DEFICIENCY EXISTS. FAILURE OF THIS COMPONENT WILL DISABLE THE ENGINE, AND IN CERTAIN CONDITIONS COULD CAUSE ACCIDENT LEADING TO LOSS OF PROPERTY OR LIFE. COST TO REPAIR BY OWNER WAS OVER $3,000 (PARTS AND HEAD MACHINING); DEALER REPLACES ENTIRE ENGINE VICE REBUILD/REPLACE DAMAGED. COMPONENTS. *JB
Source: NHTSA WEB SITE -
-
2004 JAGUAR X-TYPE- CORAL SPRINGS, FL
VEHICLE HAS A METAL SHEET IN THE GAS TANK, SO WHENEVER ONE GETS OUT AND FILLS UP FOR GAS, IT IS CAPABLE OF CUTTING THE FINGERS.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 JAGUAR S-TYPE- CHERRY HILL, NJ
ALL 4 POWER WINDOW REGULATORS HAVE NOW FAILED. FIRST ONE WAS UNDER WARRANTY - FOLLOWING WERE NOT. CALLED JAGUAR AND WAS TOLD THAT THIS IS NOT A DEFECT AND IS MY RESPONSIBILITY. I FEEL THAT IF ALL 4 WINDOW REGULATORS HAVE FAILED, IT IS A DEFECT, AND PERSONNEL AT THE JAGUAR DEALERSHIP TOLD ME THAT IT HAS BEEN ARECURRING PROBLEM IN THE 2000 S-TYPE JAGUAR.
Source: NHTSA WEB SITE -
2004 JAGUAR X-TYPE- INDIANAPOLIS, IN
THE JAGUAR X TYPE VEHICLE MAKES A CLICKING NOISE FORM THE PROP SHAFT WHENEVER THE VEHICLE GOES OVER ANY KIND OF STREET OR SPEED BUMP.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 JAGUAR S-TYPE- PORTLAND, OR
WHILE STOPPED AT STOP LIGHT, EXPERIENCED CAR ON FIRE. A LADY YELLING FOR ME TO GET OUT, I SAW SMOKE DID NOT KNOW IT WAS MY CAR. *BF THE REAR BACK WHEEL HAD FIRE FLAMING OUT AND HAD GONE OUT BEFORE THE FIRE DEPARTMENT ARRIVED. THE CONSUMER HAD NEW BRAKES PLACED ON THE VEHICLE WHEN IT WAS THREE MONTHS OLD AND HAD RECENTLY PLACED NEW WHEEL BEARINGS ON THE VEHICLE AFTER THE CONSUMER COMPLAINED ABOUT LOAD NOISE. THE CONSUMER REQUESTED INFORMATION ABOUT OTHER SAME MAKE MODELS THAT MAY HAVE THE SAME PROBLEM. *SC
Source: CONSUMER LETTER -
2003 JAGUAR X-TYPE- SAVANNAH, GA
AIR BAG LIGHT KEEPS COMING ON INTERMITTENTLY. DEALER KEEPS STATING THERE ARE NO DEFECTS FOUND ON EACH SERVICING. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE