JAGUAR Complaints

ON AUGUST 2003 WHILE DRIVING AT 35 MPH REAR BRAKES FAILED, AND THEN OFF AND ON THROUGH SEPTEMBER 2004. CONSUMER TOOK VEHICLE TO REPAIR SHOP, AND DEALER SAW NOTHING WRONG. CONSUMER STATED VEHICLE HAD BEEN IN AND OUT OF THE SHOP. THEN, ON OCTOBER 16, 2004, THE GEAR BOX STARTED SHIFTING IN REVERSE ON ITS OWN. TOOK VEHICLE BACK TO THE DEALER, AND CONSUMER WAS INFORMED A BOLT FELL OFF THE GEAR BOX. THE BOLT WAS REPLACED BY THE MECHANIC, BUT THE PROBLEM RECURRED. *AK

MULTIPLE POWER WINDOW REGULATOR FAILURES ON YEAR 2000 JAGUAR S-TYPE 3.0; MOST RECENT INCIDENT OCCURRED THIS OCTOBER. WROTE TO JAGUAR OF AMERICA, WHICH REFUSED TO ACCEPT THIS IS DUE TO A DESIGN FLAW. INTERNET CHAT ROOMS FULL OF SIMILAR STORIES OF P/W REGULATOR FAILURE.*AK

CAR ENGINE TROUBLE LIGHT HAS COME ON NUMEROUS TIMES. THE DEALER HAS REPLACED THE GAS TANK THREE TIMES ALREADY DUE TO LEAKS. WITH ALL THESE LEAKS I FEEL THAT THE CAR IS UNSAFE TO DRIVE. *AK

CONSUMER WAS PULLING OUT OF A PARKING LOT AND WHILE DRIVING ACROSS THE LOT VEHICLE SUDDENLY ACCELERATED, CAUSING IT TO GO AT AN EXCESSIVE SPEED, AND RESULTING IN A COLLISION. CONSUMER HAD BOTH FEET ON THE BRAKES, PRESSED DOWN TO THE FLOOR, AND THE VEHICLE WOULD NOT STOP. CONSUMER LOST CONTROL OF THE VEHICLE. A POLICE OFFICER WROTE A TICKET. *AK

THE POWER WINDOW ON DRIVER'S SIDE STOPPED OPERATING WHILE IN THE UP POSITION. VEHICLE STALLED ON TWO OCCASIONS WHILE DRIVING AT 35 MPH AND 65 MPH. VEHICLE RESTARTED ON BOTH OCCASIONS, AND THE VEHICLE WOULD VIBRATE SEVERELY WHILE DRIVING 50 MPH. CONSUMER STATED VEHICLE HAD BEEN TO THE DEALER 8-10 SEPARATE TIMES, BUT PROBLEM RECURRED. *AK THE ELECTRICAL SSTEM HAS PROBLEMS. RADIO CHANGES FUNTIONS FROM AM TO FM TO CD BY ITSELF WITHOUT CONSUMER INPUT. WINDOWS GO DOWN WITHOUT THE CONSUMERS INPUT AND WILL NOT CLOSE. INTERIOR LIGHTS DO NOT WORK WHEN DRIVING. STEERING WHEEL GETS HEAVY WHEN DRIVING AT SLOW SPEEDS. TIRES BECOME LOUD AND ROUGHT AT 19000 MILES. *TC

CONSUMER'S VEHICLE T-BONED AT 10 MPH ON FRONT DRIVER' SIDE. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

CONSUME RECEIVED RECALL 99V138000 FOR THE THROTTLE BODY. CONSUMER TOOK THE VEHICLE TO DEALER, AND THE VEHICLE WAS TAKEN FOR A TEST AFTER INSTALLATION OF THE THROTTLE BODY, AND THE THERMOSTAT WENT OUT. VEHICLE WAS DESTROYED, AND THE CONSUMER WAS CHARGED FOR THE NEW PARTS. DEALER WAS INSTRUCTED TO REPLACE THE VEHICLE PRIOR TO MAKING REPAIRS TO THE THROTTLE BODY. *AK

CONSUMER'S WIFE WAS TRAVELING AT ABOUT 55 MPH AND VEHICLE HIT A POT HOLE. THE IMPACT BROKE THE ENTIRE TIRE RIM. CONSUMER TOOK THE RIM TO THE DEALER, AND WAS TOLD THAT JAGUAR NO LONGER MADE THIS TYPE OF TIRE RIM, AND THEY WOULD HAVE TO EXCHANGE ALL THE RIMS, BUT WOULD ONLY BE CHARGED FOR ONE. *AK

WHEN APPLYING THE BRAKE PEDAL TO COME TO A STOP VEHICLE INTERMITTENTLY COMMENCED TO ACCELERATE. THIS INCIDENT OCCURRED ON FIVE SEPARATE OCCASIONS. ON TWO OCCASIONS IT CAUSED THE VEHICLE TO HIT A POLE AND THE BACK BUMPER OF ANOTHER VEHICLE. DEALER COULD NOT DUPLICATE THE PROBLEM. *AK

CAR STALLED AT HIGH SPEEDS FROM 44,000 UNTIL TRADE-IN ON SEPT 4 AT 69,000 MILES. LUCKILY NO ONE WAS EVER HURT. HOWEVER, WE HAD EXPECTED TO KEEP THE CAR FOR LONGER AS WE DID OUR LAST CAR OF OVER 100,000. WE KEPT TAKING IT BACK TO JAGUAR BUT THEY SAID IT WAS NOT THEIR PROBLEM BUT THE THROTTLE JUST NEEDED TO BE CLEANED. THEY EVEN TAUGHT MY HUSBAND HOW TO CLEAN THE THROTTLE. DURING THE LAST 6 MONTHS WE HAD THE CAR, WE HAD IT TO THE JAGUAR DEALER AND TWO OTHER INDEPENDENT REPAIR PLACES TO TRY TO FIX THE STALLING. NO ONE WAS ABLE TO FIX IT. AFTER TWO MORE VERY BAD SCARES OF STALLING AT HIGH SPEEDS IN TWO DAYS, WE FELT WE HAD NO CHOICE BUT TO GET RID OF IT BEFORE WE (AND OTHERS) WERE IN A TERRIBLE ACCIDENT. APPROXIMATELY 3 WEEKS LATER WE RECEIVED A RECALL NOTICE THAT THERE WAS A THROTTLE PROBLEM WITH OUR JAGUAR THAT CAUSED CARS TO STALL AT HIGH SPEEDS AND THAT THEY WOULD REPAIR IT. WE ASKED FOR REIMBURSEMENT FOR ALL THE REPAIRS. JAGUAR SAID SOME WERE ROUTINE MAINTENANCE AND THE OTHERS WERE PERFORMED AT INDEPENDENT REPAIR CENTERS SO NOT COVERED. WE THINK THEY SHOULD NOT ONLY PAY OUR BILLS FOR TRYING TO FIX THE PROBLEM, BUT ALSO SHOULD COMPENSATE US FOR HAVING TO TRADE THE CAR IN EARLY WHEN THEY KNEW THE PROBLEM EXISTED BUT HAD NOT TRIED TO FIX IT FOR US OR OTHERS HAVING OUR MODEL.