JAGUAR Complaints

CAR STALLED AT HIGH SPEEDS FROM 44,000 UNTIL TRADE-IN ON SEPT 4 AT 69,000 MILES. LUCKILY NO ONE WAS EVER HURT. HOWEVER, WE HAD EXPECTED TO KEEP THE CAR FOR LONGER AS WE DID OUR LAST CAR OF OVER 100,000. WE KEPT TAKING IT BACK TO JAGUAR BUT THEY SAID IT WAS NOT THEIR PROBLEM BUT THE THROTTLE JUST NEEDED TO BE CLEANED. THEY EVEN TAUGHT MY HUSBAND HOW TO CLEAN THE THROTTLE. DURING THE LAST 6 MONTHS WE HAD THE CAR, WE HAD IT TO THE JAGUAR DEALER AND TWO OTHER INDEPENDENT REPAIR PLACES TO TRY TO FIX THE STALLING. NO ONE WAS ABLE TO FIX IT. AFTER TWO MORE VERY BAD SCARES OF STALLING AT HIGH SPEEDS IN TWO DAYS, WE FELT WE HAD NO CHOICE BUT TO GET RID OF IT BEFORE WE (AND OTHERS) WERE IN A TERRIBLE ACCIDENT. APPROXIMATELY 3 WEEKS LATER WE RECEIVED A RECALL NOTICE THAT THERE WAS A THROTTLE PROBLEM WITH OUR JAGUAR THAT CAUSED CARS TO STALL AT HIGH SPEEDS AND THAT THEY WOULD REPAIR IT. WE ASKED FOR REIMBURSEMENT FOR ALL THE REPAIRS. JAGUAR SAID SOME WERE ROUTINE MAINTENANCE AND THE OTHERS WERE PERFORMED AT INDEPENDENT REPAIR CENTERS SO NOT COVERED. WE THINK THEY SHOULD NOT ONLY PAY OUR BILLS FOR TRYING TO FIX THE PROBLEM, BUT ALSO SHOULD COMPENSATE US FOR HAVING TO TRADE THE CAR IN EARLY WHEN THEY KNEW THE PROBLEM EXISTED BUT HAD NOT TRIED TO FIX IT FOR US OR OTHERS HAVING OUR MODEL.

WHILE DRIVING ,THE VEHICLE STALLED. THE CONSUMER WA ABLE TO RESTART THE VEHICLE AND DROVE TO THE DEALER TO HAVE IT INSPECTED. THE MECHANIC INFORMED THE CONSUMER THE PROBLEM COULD NOT BE DUPLICATED. PLEASE PROVIDE ADDITIONAL DETAILS. *JB

OWNER OF A JAGUAR S-TYPE 4.0, 2001, 54,000 MILES : A WARNING LIGHT CAME UP INDICATING "SHIFT GEAR FAILURE". THE CAR WAS TAKEN TO THE DEALERSHIP AS PER THEIR REQUEST TO INVESTIGATE THE SITUATION. AFTER 3 DAYS I WAS TOLD THAT A NEW TRANSMISSION WAS NEEDED. I ASKED HOW A RELATIVELY NEW CAR, VERY WELL KEPT (EVERY SERVICE WAS DONE ON TIME AND AT THE DEALERSHIP) COULD HAVE THIS MAJOR PROBLEM. I WAS TOLD THAT THIS TYPE OF CAR FREQUENTLY HAVE THIS PROBLEMS. JAGUAR IS REPLACING THE TRANSMISSION WITH A REFURBISHED ONE FOR A COST OF $2240.00 PLUS TAX. WHAT CAN I DO TO GET SOME OF THIS EXPENSE BACK. DO I HAVE A VALID CLAIM ? IT IS JUST HARD TO SEE AN EXPENSIVE CAR LIKE THIS HAVE THIS TYPE OF PROBLEM AND SINCE THE INSURANCE EXPIRED (50,000 MILES) JUST BE TOLD TO TAKE IT OR LEAVE IT. ACTUALLY I WAS TOLD THAT JAGUAR WAS DOING ME A FAVOR BY PROVIDING SUCH AN INEXPENSIVE TRANSMISSION THAT THEY TIPICALLY COST ABOUT $6,300.00. *AK

WHILE DRIVING AT ANY SPEED THERE WAS SEVERE VIBRATION IN FRONT AND REAR. THE VEHICLE WAS TAKEN TO DEALERSHIP, AND TECHNICIAN DETERMINED THAT RIMS WERE BENT. PREVIOUS TO DIAGNOSIS, CONSUMER REPLACED ONE OF THE REAR RIMS WHICH WAS BENT. *AK A TOTAL OF FIVE RIMS REPLACED AND THE TIRES WERE REPLACED BECAUSE THEY WEREN'T SUITABLE FOR THE RIMS. *SC

MY 2003 LEASED JAGUAR WAS RECENTLY SERVICED AT 19,000 MILES. MY FRONT TIRES WERE LOSING AIR AND ASKED THE SERVICE DEPARTMENT FIND OUT WHY. I WAS TOLD THE FRONT RIMS WERE BENT AND THE TIRES WERE WORN ON THE INSIDE. THIS IS NOT COVERED UNDER WARRANTY. THIS CAR WAS RECALLED ONCE AND I HAD TO BE TOWED TWICE DUE TO PROBLEMS WITH THE AIR CONDITIONING NOT WORKING PROPERLY DUE TO MANUFACTURER PROBLEM AND THE RADIATOR'S CLAMP COMING LOOSE, WHICH IS ALSO A MANUFACTURER PROBLEM. AT 19,000 MILES BENT RIMS AND NEW TIRES ARE OBSURED.*AK

MULTIPLE FAILURES; GAS TANK CABLE, THERMOSTAT, CONDENSER, REAR /FRONT SUSPENSION AND STEERING COLUMN. *BF VEHICLE HAD 5 FLAT TIRES THE GAS TANK CABLE WAS BAD. THE THERMOSTAT HAD TO BE REPLACED. REAR SUSPENSION HAD TO BE REPLACED. THE CONSUMER CONTACTED THE BBB. JAGUAR WILL NOT STAND BEHIND THE WARRANTY. *TC

VEHICLE ACCELERATES WHEN PUTTING ON BRAKES. THIS HAPPENED ON AT LEAST SIX (6) DIFFERENT OCCASIONS. THIS GENERALLY HAPPENS IN STOP AND GO TRAFFIC. THE WORSE INCIDENT INVOLVED APPLYING GREAT PRESSURE ON THE BRAKES TO THE POINT WHERE THE WHEELS WERE SPINNING (BURNING RUBBER), AND THE ONLY WAY TO COME TO A COMPLETE STOP WAS TO SHIFT THE GEAR INTO NEUTRAL.*AK

BRAKES CONTINUALLY SCREECH AND GRIND DESPITE 70% OF BRAKE PAD REMAINING//FAILURE NOT CORRECTED. *AK

STRONG SMELL OF BURNING OIL IN PASSENGER COMPARTMENT AFTER DRIVING 20 MILES, OR SO, AND COMING TO A STOP. TRANSFER CASE REPLACED TWICE UNDER WARRANTY AND PROBLEM PERSISTS.*AK

AUTOMATIC POWER WINDOW FELL DOWN WHILE DRIVING. *AK THE CONSUMER STATED THE INCIDENT HAPPENED TWICE. *JB