JAGUAR Complaints

VARIOUS PROBLEMS WITH CONTINENTAL TIRE EQUIPMENT ON 2002 X TYPE JAGUAR. *MR THE CONSUMER EXPERIENCED ERRATIC VIBRATION AND SHAKING OF THE STEERING COLUMN. THE DIAGNOSIS WAS THAT THE BELT SEPARATION OCCURRED WHICH RESULTED IN BLOWOUT. *SC *JB

2 SEPARATE INCIDENTS (9 MOS. APART), WHEN APPLYING BRAKES TO STOP FOR TRAFFIC LIGHT, CAR WOULD NOT STOP - ENGINE REVVED VERY HIGH, PUT GEAR SHIFT IN NEUTRAL, ENGINE REVVING OUT OF CONTROL - HAD TO TURN IGNITION OFF TO STOP CAR. THE FIRST TIME THIS OCCURRED, I VERY NARROWLY AVOIDED REAR-ENDING CAR IN FRONT OF ME - TOOK EVASIVE ACTION BY MOVING INTO TURNING LANE.*AK

(1) AFTER SEVERAL MONTHS SUBSEQUENT TO PURCHASE, THE CABIN SMELLED OF GASOLINE. JAGUAR SCHERERVILLE, INDIANA DIAGNOSED AS AN IMPROPER GAS CAP FITTING. 2) THE SMELL CONTINUES AND JAGUAR HAS NOW DIAGNOSED THE ISSUE AS A HOLE IN THE GAS TANK.*AK (3) JAGUAR, WHILE RECOGNIZING THAT SEVERAL VEHICLES HAVE HAD THIS DEFECT, REFUSES TO EITHER REPAIR THE GAS TANK AS A WARRANTY ITEM, OR RECALL THE GAS TANK AS DEFECTIVE AND A PUBLIC SAFETY CONCERN. DATES ARE APPROXIMATE AND FAILURES ARE CONTINUING IN NATURE. AS WELL, THE FUEL SYSTEM IS NOW FAILING AND CAUSING SUBSTANTIAL OPERATIONAL DIFFICULTIES IN DRIVING THE VEHICLE AND MERGING INTO TRAFFIC.

WHILE DRIVING VEHICLE OVERHEATED. THE LIGHT REGISTERED HOT ON THE DASHBOARD. CONSUMER DROVE THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE WATER TANK NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK

CAR WILL STALL WHILE DECELARATING AT FREEWAY SPEEDS. THROTTLE BODY HAS TO THE ISSUE. WAS TOLD THERE WAS A RECALL ON THIS ISSUE WORLDWIDE EXCEPT US. HAS OCCURRED ABOUT FIVE TIMES AND CAN LEAD TO A VERY DANGEROUS SITUATION.*AK

MY 2003 X-TYPE JAGUAR HAS GONE THROUGH 5 BENT WHEELS AND APPROX 9 TIRES. JAGUAR IS NOT HONORING THE WARRANTY AND CLAIMS IT WAS CAUSED BY ROAD HAZARDS. THIS ALL HAPPEND AT DIFFERENT TIMES IN THE LAST 1 1/2 YEARS. THE CAR WAS NEVER DRIVEN OFF ROAD OR IN POT HOLES OR UNREASONABLE DEVIATIONS IN THE ROAD. THE COST TO REPAIR IS OVER $4700 PLUS I AM PAYING FOR A RENTAL CAR AT $20/DAY. *AK

THE DATE BELOW IS APPROXIMATE. ON THREE DIFFERENT OCCASIONS MY JAGUAR XK8 LOST POWER AT FULL SPEED. THE ENGINE FAILED AND I LOST POWER STEERING AND POWER BREAKS. I FIRST REPORTED THIS TO MY JAGUAR SERVICE CENTER IN MAY 2003 AFTER THE SECOND INCIDENT. ALTHOUGH THEY COULD NOT DUPLICATE THE FAILURE, THEY REPLACED THE RELAYS BECAUSE THEY SAID THAT THIS HAD SOLVED THE PROBLEM IN OTHER INSTANCES. IT HAPPENED AGAIN A FEW MONTHS AGO AND I AGAIN BROUGHT IN THE CAR. I WAS TOLD THAT AGAIN THE FAILURE COULD NOT BE DUPLICATED IN THE SHOP BECAUSE ALL CODES WERE ERASED WHEN I TURNED OFF THE CAR. I WAS FURTHER TOLD THAT THERE WAS NOTHING FURTHER THAT THEY COULD DO ABOUT THE PROBLEM UNLESS I KEPT THE CAR RUNNING AFTER THE FAILURE. THIS IS A VERY DANGEROUS FAILURE MODE. ONE FEELS LIKE A SITTING DUCK ON THE ROAD WITH NO CONTROL OVER THE CAR AT HIGH SPEEDS. ONE HAS TO COAST TO A SAFE STOPPING POSITION WHILE SOMEWHAT DISORIENTED BY THE LACK OF CONTROL OVER THE VEHICLE (THERE IS SOME VERY LIMITED ABILITY TO STEER). IT WOULD BE IMPOSSIBLE TO LEAVE THE CAR RUNNING AND CALL A TOW TRUCK SINCE ONE HAS VERY LITTLE CONTROL OVER WHERE ONE IS FORCED TO STOP (THE FIRST TIME I WAS IN THE MIDDLE OF THE HIGHWAY!) THE JAGUAR SERVICE CENTER TOLD ME THAT THEY HAVE SEEN THIS PROBLEM IN OTHER CARS. I HAVE REFUSED TO PICK UP THE CAR AND DRIVE IT ANYMORE AND ENTERED A LEASE ON A NEW CAR. I HAVE SEVERAL MONTHS LEFT ON THE LEASE OF MY JAGUAR AND CONTINUE TO MAKE PAYMENTS. I HAVE CALLED JAGUAR CUSTOMER SERVICE AND REGISTERED MY COMPLAINT BUT HAVE BEEN TOLD THAT THERE IS NOTHING THAT CAN BE DONE. MY COMPLAINT IS NOT FINANCIAL, THOUGH I DO NOT APPRECIATE JAGUAR'S APPARENTLY LOW LEVEL OF INTEREST IN THE PROBLEM. HOWEVER, I DO THINK THAT THIS IS A VERY DANGEROUS PROBLEM THAT IS LIKELY TO END IN FATALITIES IF NOT ADDRESSED.*AK

ACCELERATOR PEDAL JAMS IN UP POSITION. TO CLEAR ACCELERATOR PEDAL, DRIVER MUST TAP UPPER FACE OF THE PEDAL WITH THE BALL OF HIS FOOT. THE PEDAL WILL NOT JAM AGAIN UNLESS THE DRIVER TAKES HIS FOOT OFF THE PEDAL. TO UNJAM, REPEAT PROCEDURE ABOVE. NOTE WHEN ENGINE IS IN NEUTRAL OR TURNED OFF, THE PEDAL WORKS PERFECTLY. *JB

ENGINE STALLED AT 75 MILES PER HOUR ON THE HIGHWAY. THIS HAPPENED AS I WAS ACCELERATING AND CLIMBING A HILL - CAR JUST SUDDENLY LOST POWER. I WAS FORCED TO PULL OVER ON THE SIDE OF THE ROAD. THE CAR WAS DIFFICULT TO RESTART AFTER THE INCIDENT, BUT EVENTUALLY STARTED UP AGAIN AND RETURNED TO NORMAL. NO INJURIES OR ACCIDENTS, LUCKILY, BUT I HAVE BEEN DRIVING THE CAR VERY CAREFULLY SINCE THE INCIDENT IN ORDER TO AVOID TROUBLE. THE CAR HAS NOT BEEN SERVICED, BUT THE CAUSE OF THE DEFECT IS WELL-KNOWN AMONG JAGUAR OWNERS AND DEALERS. I HAVE SPOKEN WITH MANY OTHER OWNERS OF THE 1998 XJ8 WHO HAVE COMPLAINED OF THE SAME PROBLEM. THE PROBLEM IS WELL-DOCUMENTED BY JAGUAR, AND YET NO RECALL HAS BEEN ISSUED YET. THE TENDENCY OF THE CAR TO STALL AT HIGHWAY SPEEDS IS A POTENTIALLY LIFE-THREATENING DEFECT. I HOPE YOU WILL CONSIDER TAKING ACTION ON THIS CASE IMMEDIATELY. *AK

PASSENGER SIDE AIR BAG DOES NOT SEEM TO ACCOMADATE PEOPLE THAT WEIGH LESS THAN 130 POUNDS OR LESS.*MR THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER INDICATED THAT THE SYSTEMS WAWS PERFORMING AS DESIGNED. THE CONSUMER BELIEVES TEH DEALER SHOULD DISCLOSE THE FACT THAT THE SYSTEM MAY NOT WORK WHEN PEOPLE OF A CERTAIN WEIGHT ARE IN THE SEAT. *NM