JAGUAR Complaints

I PURCHASED A USED 1998 JAGUAR XK8 WITH 40000 MILES IN NOV 2004. IT IMMEDIATELY STARTED STALLING AT HIGHWAY SPEEDS. I TOOK IT TO A LOCAL DEALER IN LITTLE ROCK ARKANSAS, AND THAY TOLD ME THAT THEY COULD FIND NOTHING WRONG WITH THE CAR BUT CHARGED ME $1,600.00 FOR SERVICE THAT WAS NOT NECESSARY. WITHIN WEEKS IT AGAIN BEGAN DYING AT HIGHWAY SPEEDS AND WOULD NOT RE-START WITHOUT PULLING OFF THE ROAD, WHICH IS AT TIMES IMPOSSIBLE DUE TO I-30 BEING UNDER CONSTRUCTION AND HAVING NO SHOULDER OR EXITS, ONLY 6-FOOT CONCRETE BARRIERS ON EITHER SIDE OF THE TWO LANE HIGHWAY. I WAS AT THE MERCY OF EVERY DRIVER BEHIND ME. THIS IS A LIFE THREATENING SITUATION THAT JAGUAR DENIES HAVING ANY KNOWLEGE OF. I HAVE RECENTLY FOUND HUNDREDS OF COMPLAINTS ON THIS ISSUE WITH JAG OWNERS WHO HAVE HAD THE SAME PROBLEM. FORD HAS ISSUED A FIELD ACTION THAT ADMITS THAT THE THROTTLE-BODY IS DEFECTIVE, BUT THEY'RE NOT FIXING THE CARS IN THE U.S., ONLY IN OTHER COUNTRIES. PLEASE DO SOMETHING BEFORE SOMEONE IS KILLED.*AK

PROBLEMS WITH 2004 JAGUAR XJ8 TRANSMISSION.*MR TRANSMISSION FLUID WAS LEAKING DUE TO A FAULTY OUTPUT FLANGE AND SEAL. THE TRANSMISSION ALSO LEAKED. THE CONSUMER RESEARCHED THE NHTSA WEBSITE AND FOUND TWO RECALL. ONE WAS FOR THE AUTOMATIC TRANSMISSION AND THE OTHER ONE WAS FOR THE FRONTAL AIR BAGS. THE CONSUMER WOULD LIKE TO KNOW IF HER VEHICLE IS PART OF OR POTENTIALLY COULD BE PART OF THE SAFETY RECALL. *NM

WHILE DRIVING VEHICLE COMPLETELY SHUT DOWN. ENGINE CHECK LIGHT CONTINUOUSLY ILLUMINATED ON DASHBOARD. TOOK VEHICLE TO THE DEALER, BUT PROBLEM RECURRED.*AK

1998 JAGUAR XJ8 STALLS AT HWY. SPEEDS ON NUMERIOUS OCCASIONS. LOCAL DEALER INFORMED ME THERE WAS NO RECALL BUT KNEW OF THE PROBLEM AND WOULD FIX FOR A FEE. ENGINE SHUTS OFF FOR NO APPARENT REASON RESULTING IN LOSS OF CONTROL OF VEHICLE. ALTHOUGH THERE HAS BEEN NO ACCIDENT YET, IT COULD BE CATOSTRAPHIC. *AK

INTERMITTENTLY WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. IT STALLED THREE TIMES IN TWO WEEKS. THERE WAS A RECALL FOR THIS PROBLEM, BUT ONLY FOREIGN VEHICLES WERE INVOLVED. *AK THE PROBLEM CONTINUED. *SC *JB

WHILE DRIVING AT LOW SPEEDS THE VEHICLE STALLED THREE TIMES. *AK IT WAS DETERMINED THAT THE STALLING WAS CAUSED BY THE THROTTLE CABLE HOUSING. *NM

1999 XK8 CONVERTIBLE WITH @37000 MILES. I LEASE THIS VEHICLE AND KEEP IT IMPECCABLY MAINTAINED AT THE JAGUAR SERVICE DEPT. IN THE PAST YEAR ONCE WHILE ON THE FREEWAY THE ENGINE STOPPED/STALLED AT HIGH SPEED AND ENGINE LIGHTS WENT ON. THIS OCCURRED ABOUT 3 TIMES. I NOTIFIED OUR JAGUAR SERVICE PERSON WHO CHECKED OUT THE CAR AT NEXT SERVICE AND DID NOT HAPPEN AGAIN. TWO WEEKS AGO, THE ENGINE LIGHT WENT ON BECAUSE IT LOOKED LIKE THE CAR WAS OVERHEATING: FAN AND THERMOSTAT WERE REPLACED. ON SUNDAY, JULY 25, 2004 AFTER DRIVING 7 MILES TO UNIVERSAL STUDIOS ETC. CAME HOME AND AN HOUR LATER ATTEMPTED TO START THE CAR AND IT SOUNDED AT FIRST LIKE IT WAS TRYING TO TURN OVER AND SIMPLY MADE LOUD ALMOST FLOODING TYPE SOUND AND DIED. I HAVE NOW LEARNED THAT THE TIMING CHAIN WITHIN THE ENGINE COMPLETELY SNAPPED AND WILL NEED TO REPLACE THE ENGINE. SINCE THE MILEAGE IS SO LOW AND OUTSIDE INITIAL WARRANTY WE HAVE DISCUSSED THE NATURE OF THE PRODUCT DEFECT WITH JAGUAR AND HAVE NOW LEARNED ON LINE THAT THERE HAVE BEEN MULTIPLE PRIOR COMPLAINTS AND NEED FOR COMPLETE ENGINE REPLACEMENTS. FURTHER, DESPITE DIRECTIVES ETC IT APPEARS JAGUAR IS NOT ACKNOWLEDGING THIS PROBLEM AS A PRODUCT DEFECT ETC. OUR CAR IS AT THE HORNBURG JAGUAR DEALER AND WE ARE WAITING FOR JAGUAR TO RESPOND TO OUR REQUEST THAT THEY PAY TO REPAIR AND OR REPLACE THE ENGINE. WE ARE DEEPLY CONCERNED THAT THIS TYPE OF SUDDEN TIMING CHAIN RUPTURE COULD CAUSE A SERIOUS ACCIDENT AND RESULT IN SERIOUS INJURY AND OR DEATH IF CAR OWNERS AND OR LESSEES ARE NOT TOLD TO HAVE THEIR CARS CHECKED AND OR RECALLED. PLEASE ASSIST US IF POSSIBLE.*AK

I GOT A 2000 JAGUAR S-TYPE FROM AUTHORIZED DEALER ("SELECT EDITION") CONDITION ON JUNE 9, 2004. SON (DRIVER) AND HIS PASSENGER WERE BOTH BELTED JULY 2, 2004 DURING WHAT HE THOUGHT WAS A BLOWOUT. CAR STOPPED PERPENDICULAR (AFTER FULL SPIN) IN OPPOSITE LANE (FACING EAST) FROM WHICH IT HAD BEEN TRAVELING (NORTH). WHEEL SHEARED FROM AXLE/HUB ON RIGHT FRONT! CAR ON BARE RIGHT FRONT AXLE! MY HUSBAND AND I WERE AT SCENE IN MINUTES, WE REJOICED NO ONE WAS KILLED! NO ONCOMING TRAFFIC! SEAT BELTS WERE IMPORTANT AS MY SON STATE HE "JUST HELD ON." MY HUSBAND RECOVERED DEBRIS AND SHEARED WHEEL PLACING SAME INTO TRUNK. ONE OF THESE PARTS PROVED TO BE A BROKEN BRAKE, BUT NOT THINKING OF ANALYTICAL ISSUES AT THIS POINT---JUST THANKFUL THAT FATALITIES WERE NOT RESULT. UNBENDING RAIN WAITING FOR TOW TRUCK. THE NC PATROL ARRIVED AT ABOUT 11:30 PM AS THE CAR WAS BEING DRAGGED ONTO A WRECKER. THEY DID NOT LOOK AT SHEARED WHEEL OR ROTOR. THE CAR WAS TOWED JULY 3 TO THE JAGUAR DEALERSHIP. I VISITED DEALERSHIP ON MONDAY, JULY 5TH TO TAKE PICTURES WHEN GREG CARLETON (JAGUAR SERVICE WRITER) SHOWED ME BOTH SIDES OF THE WHEEL STATING THAT "WEAR ON THE RIMS IS WHAT YOU'D EXPECT" AND "THERE'S NOTHING YOU SEE THAT WOULD HAVE CAUSED THAT WHEEL TO COME OFF." HE (MR. CARLETON) PICKED UP THE BRAKE ROTOR AND HELD IT LIKE A KNIFE OVER AN OBVIOUS GASH INSIDE THE RIGHT FRONT WHEEL. IT SEEMED CLEAR THAT THE PART PIERCED THE ALLOY WHEEL. OBVIOUS IN THE LIGHT; WE WERE IN A QUANDARY WHEN IT OCCURRED. HE CALLED THE NEXT DAY JULY 6 TO SAY THAT "ALL PARTS WERE COVERED" UNDER WARRANTY, THAT THE FACTORY WOULD INVESTIGATE THE FAILURE. ANOTHER PERSON CALLED ON WED. JULY 7TH AND SAID "YOU MAY WANT TO CALL YOUR INSURANCE COMPANY". JAGUAR HAS SHIFTED FROM THEIR POSITION TO TEST PARTS. THERE WAS NOTHING: NOT A POTHOLE, NOT ANOTHER VEHICLE, BUT SEVERE DAMAGE THAT WAS A RESULT OF PART FAILURE. I HAVE REQUESTED JAGUAR TO LEAVE ALL PARTS IN THE TRUNK OF THE CAR. *AK

I HAVE HAD 5 SEPRATE BLOW OUTS HITING SMALL POT HOLES AT SPEEDS OF UNDER 35 MPH THE SIDE WALLS BLEW IN ALL CASES AND IN TWO CASES THE RIMS BENT . A TIRE EXPERT TOLD ME THAT THE CAR IS TO HEAVY FOR THE TIRE AND RIMS !!*AK

ALWAYS OCCURS AT HIGHWAY SPEEDS, ONCE AT 60 MPH, THE ENGINE WILL COMPLETELY STALL LEAVING YOU VERY DANGEROUSLY STALLED ON INTERSTATE, HAVE TO DRIFT OVER TO EMERGENCY LANE TO RESTART ENGINE.*AK