JAGUAR Complaints

BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING, ODOMETER STOPPED WORKING WHILE ON THE FREEWAY, NO BRIGHT LIGHTS EXCEPT WHEN THE CAR WAS SHUT OFF, INTERIOR LIGHTS REMAINED ON AFTER THE CAR WAS SHUT OFF, SAFETY LATCH ON CONSOLE FAILED TWICE, BURNING SMELL FROM THE ENGINE 3 TIMES. PROBLEMS HAVE BEEN ONGOING SINCE PURCHASE OF CAR APPROXIMATELY 12/2002. *JB THE RUBBING NOISE OCCURRED WHEN THE VEHICLE WAS TURNED LEFT, THE CENTER CONSOLE ARM REST MOVED BACKWARD AND FORWARD WHILE THE VEHICLE WAS IN MOTION, THE DRIVER'S SEAT BELT SHOULDER PIVOT MADE A SQUEAKING NOISE WHEN IN MOTION, THE SEAT BELTS DID NOT RETRACT, THE AIR BAG WARNING LIGHT STAYED ON UNTIL THE KEY AS SWITCHED OFF, AND THE TURN SIGNALS WERE INOPERATIVE. (THE DEALER REPLACED THE BUCKLE) *SC *JB

PROBLEMS WITH WIND NOISE ON DRIVER'S SIDE WINDOW. *MR THE FRONT DOOR WAS HARD TO OPEN, THE J GATE CLICKED ALL THE TIME WHEN BRAKING, AIR LEAKED IN THE DRIVER'S FRONT WINDOW ALONG WITH NOISE, THERE WAS A HUM NOISE WHEN GOING AT HIGHWAY SPEEDS, AND THE CENTER CONSOLE LIGHT FLASHED. *SC *JB

THERE EXISTS A CONDITION WITH THE SECONDARY TIMING CHAIN TENSIONER IN 2000 JAGUAR XJ8, VANDEN PLAS, OR XK8 MODELS THAT CAN AND DOES LEAD TO CATASTROPHIC ENGINE FAILURE. TO DATE JAGUAR DOES NOT ADMIT THAT THIS IS A SERIOUS DESIGN FLAW AND SAFETY ISSUE. THERE ARE NO RECALLS OR EVEN A SERVICE BULLETIN ON THIS HOWEVER FAILURES ARE DOCUMENTED ON THE JAGUAR CLUB OF NORTH AMERICA AND POSSIBLY OTHERS HAVE BEEN QUIETLY FIXED BY JAGUAR. THIS PLASTIC TENSIONER CAN FAIL UPON START-UP, AS IT DID IN MY CASE, OR IN THE WORST SCENARIO IT CAN HAPPEN AT SPEED. THE PLASTIC HOUSING OF THE TENSIONER SIMPLY FAILS RESULTING IN THE TIMING BELT BREAKING AND OR JUMPING OFF. WITHOUT ANY WARNING THE RESULT AT SPEED IS SUDDEN AND COMPLETE ENGINE FAILURE, WHICH CAN LEAD TO AN EXTREMELY DANGEROUS DRIVING CONDITION. AT STARTUP THE RESULT IS THE INABILITY TO START THE ENGINE STRANDING THE DRIVER WHEREVER THE CAR HAS STOPPED. IN MY CASE THE FAILURE OCCURRED ON STARTUP, BREAKING THE TIMING CHAIN, AND RESULTING IN A $2000 REPAIR. THE CAR WAS A 2000 VANDEN PLAS, VIN [XXX], WITH 42,067 MILES AND FAILED WITHOUT ANY PREVIOUS NOISE OR INDICATION. UPON ENGINE TEAR DOWN TO REPAIR THERE WAS NO APPARENT SIGN OF EXCESSIVE WEAR OR ANY OIL SLUDGE. THE FAILED TENSIONER PLASTIC HOUSING SIMPLY BROKE. THE OTHER GOOD TENSIONER HAD A CLEARLY VISIBLE CRACK IN THE PLASTIC HOUSING AND INDEED WOULD HAVE ALSO FAILED. I HAVE THE FAILED PARTS. REPLACED WAS: SECONDARY CHAIN, BOTH CHAIN TENSIONERS, BOSS SEAL, 2 TIMING SEALS, AND 2 CAM GASKETS. (FAILURE AT SPEED REQUIRES COMPLETE ENGINE REPLACEMENT.) PICTURES ARE SHOWN BELOW.*AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1998 JAGUAR XJ8 ENGINE STALLED ON INTERSTATE WHILE DRIVING IN MIDDLE LANE. HAD TO PULL OVER ON EDGE ON ROAD. VEHICLE HAD TO SIT A WHILE BEFORE STARTING AGAIN. HAS HAPPENED SEVERAL TIMES IN RESIDENTIAL AREAS. FORD WILL NOT ADMIT TO HAVING A PROBLEM. I UNDERSTAND THIS IS HAPPENING ALL OVER. FORD MOTOR COMPANY, JAGUAR DIVISION NEEDS TO BE INVESTIGATED AND RECALLS NEEDS TO BE ISSUED BEFORE SOMEONE IS KILLED. THANKS.

WITHOUT WARNING VEHICLE LOST POWER. THIS CAUSED THE CONSUMER TO PULL OF THE ROAD. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED TRANSMISSION FAILED. *AK

WHILE DRIVING AIRBAG WARNING LIGHT APPEARED ON THE DASHBOARD. CONSUMER CONTACTED DEALER, BUT PROBLEM RECURRED. *AK

WHILE DRIVING 50 MPH THE TIMING CHAIN BROKE WHICH CAUSED THE VEHICLE TO STALL. THE DRIVER WAS ABLE TO COAST TO THE SIDE OF THE ROAD OUT OF TRAFFIC. THE CONSUMER STATED THAT THE TIMING CHAIN IS MADE WITH A PLASTIC COATING THAT IS PRONE TO FAILURE. THE FAILURE WAS CORRECTED IN LATER MODELS. *AK *NM

VEHICLE STALLED AT HIGHWAY SPEEDS WITHOUT WARNING. NO IMPACT REPORTED. *AK DEALER CLEANED THROTTLE BODY, BUT AFTER 9 TO 12 MONTHS PROBLEM RECURRED. WHENEVER VEHICLE STALLS, IGNITION HAS TO BE TURNED OFF AND THEN ON TO RECTIFY THE PROBLEM. IN ADDITION, WHEN VEHICLE STALLS, ACCELERATOR PEDAL DELIVERED NO FUEL. VEHICLE MUST BE PULLED OVER, TURN OFF THE ENGINE AND TURN IT ON AGAIN IN ORDER FOR VEHICLE TO RUN NORMAL. DEALER ALSO PERFORMED REPAIR ON STEERING WHEEL BECAUSE CONSUMER EXPERIENCED VIBRATION AT HIGHWAY SPEED. WIPER BLADES WERE REPLACED. *LA

PROBLEMS WITH TIRE EQUIPMENT ON 2003 JAGUAR X. *MR WHEN DRIVING TWENTY MILES PER HOUR , THE VEHICLE HIT A POTHOLE AND THE FRONT TIRE WENT FLAT. THE TIRE HAD A SLIT ON THE OUTSIDE SLIGHTLY ABOVE THE TREADS. DURING INSPECTION, IT TURNED OUT THAT A DIFFERENT TIRE HAD A BULGE AND THAT ALSO HAD TO BE REPLACED. ONE OF THE REPLACEMENT TIRES STARTED TO LOSE AIR. IT WAS DISCOVERED THAT THE BRAND NEW TIRE ALSO HAD A SLIT IN THE SAME PLACE AS THE FIRST TWO TIRES. THE VEHICLE WAS DRIVEN OVER A POTHOLE AGAIN AND THE NEXT MORNING THE CONSUMER NOTICED THAT THE TIRE HAD A SLIT IN THE SAME PLACE AS THE OTHERS. *SC *JB

NORMAL CRUISING HIGHWAY SPEED, LET OFF THE ACCELARATOR AND CAR STALLS. HAVE TO WEAVE MY WAY OUT OF TRAFFIC AS CAR IS DECELERATING. HAD TO COME TO FULL STOP AND THEN ATTEMPTED RESTART WITH NO PROBLEMS. HAS HAPPENED FOUR TIMES AT HIGHWAY CRUISING SPEEDS, LUCKILY LIGHT TRAFFIC ON HIGHWAY AT ALL TIMES.