JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1998 JAGUAR XJ8- GLENDALE, CA
VEHICLE HAS EXPERIENCED MULTIPLE ENGINE STALLINGS WHILE DRIVING AT HIGHWAY SPEEDS. *MR ON MANY OCCASIONS, THE VEHICLE STALLED AND FELT AS IF THE FUEL HAD BEEN SHUT OFF. THE IGNITION WAS TURNED OFF AND THE CONSUMER RESTARTED THE ENGINE. THE DEALER DETERMINED THAT THE THROTTLE BODY FAILED AND PERFORMED TSB # 310-05. THE EMS RELAY WAS REPLACED, FUEL INJECTION RELAY, THROTTLE MOTOR RELAY, IGNITION COIL RELAY, STARTER RELAY, FUEL PUMP RELAY AND BOTH IGNITION POSITIVE. *SCC *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 JAGUAR XJR- EVANSVILLE, IN
WHILE DRIVING VEHICLE LOST POWER AND ALL WARNING LIGHTS STARTED FLASHING.*MR (NAR) *CB
Source: CONSUMER LETTER -
2000 JAGUAR S-TYPE- NEW YORK, NY
SIX MONTHS AGO I NOTICED A CRACK ON THE PASSENGER SIDE OF THE WINDSHIELD. THE CRACK WAS NOTICED HOURS AFTER CAR WAS PARKED. TWO DAYS AGO ANOTHER CRACK APPEARED ON THE DRIVER SIDE OF THE WINDSHIELD. BOTH CRACKS ARE SIMILAR IN NATURE, AND BOTH ARE NEAR THE SIDE COLUMNS AT ABOUT 9.5 INCHES FROM THE BOTTOM OF THE WINDSHIELD. DEALER INSPECTED THE VEHICLE AND DISMISSED ANY WINDSHIELD MANUFACTURING, OR STRESS POINT DEFECTS DUE TO CHIPS ON THE GLASS. ESCALATION TO 1800-JAGUAR WAS NOT USEFUL, AS THEY ONLY THING THEY DID WAS ACT AS A MEDIATOR TO THE DEALER, INSTEAD OF CONCERNED WITH THE REASONS BEHIND THE CRACKED GLASS. *LA
Source: NHTSA WEB SITE -
1997 JAGUAR XJ6L- BAY VILLAGE, OH
WHILE DRIVING AT VARIOUS SPEEDS ACCELERATOR PEDAL STUCK, CAUSING SUDDEN ACCELERATION. ALSO, EGR VALVE AND OTHER ENGINE PARTS WERE REPLACED SEVERAL TIMES BY THE DEALER, BUT PROBLEMS STILL OCCURRING . *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 JAGUAR S-TYPE- STUART, FL
JAGUAR 200 S-TYPE SIX CYCLINDER. FAILURE OF ALL (6) IGNITION COILS. ENGINE LIGHT WHEN ON WHILE BEING DRIVEN; CAR SLOWLY LOST ALL ABILITY TO MOVE. *LA
Source: NHTSA WEB SITE -
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2003 JAGUAR S-TYPE- CARY, NC
CLIMATE CONTROL IGNORES ALL INPUT (ON/OFF/TEMP ADJ./FAN CONTRL). CAR MUST BE TURNED ON AND OFF TO RESTORE NORMAL OPERATION (SEE ALSO ODI COMPLAINT 10013808). PROBLEM HAS NOT BEEN RESOLVED BY DEALER AFTER 4 ATTEMPTS. DIAGNOSTICS SHOW NOTHING. PER DEALER, JAGUAR IS AWARE OF THIS PROBLEM, BUT NO FURTHER INFORMATION AVAILABLE.5-1-03@2,125MI; 6-23-03@3,600MI; 10-20-03@4,759MI.*AK
Source: NHTSA WEB SITE -
2002 JAGUAR X-TYPE- WASHINGTON, DC
VEHICLE INSTRUMENT PANEL IS INOPERATIVE.*MR THE CONSUMER HAD EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE. THE DASHBOARD HAD TO BE REPLACED AS RESULT OF THE INSTRUMENT PANEL, THE DRIVER SIDE DOOR WAS WOULD NOT OPEN FROM THE OUTSIDE, THE WARNING LIGHT FLASHED ON INDICATING A PROBLEM WITH THE ENGINE AND THE VEHICLE WOULD OVERHEAT AND SHUT DOWN ON ROADWAYS. THE DEALER WAS NOTIFIED AND VEHICLE WAS TAKEN FOR SERVICE BUT THE CONSUMERS NO LONGER WANT THE VEHICLE BACK. PLEASE RESPOND PROMPTLY IN RESOLVING MATTER. *CB
Source: CONSUMER LETTER -
1996 JAGUAR VANDEN PLAS- LAFAYETTE, CA
VEHICLE FAILURE DUE TO FAILED WIRE STRANDS. ADD TO VOQ 10041323.*MR OF SEVEN STRANDS IT APPEARED THAT FOUR OR FIVE MAY HAVE BEEN "TRIMMED" DURING MANUFACTURING PROCESS LEAVING TWO OR THREE STRANDS TO CARRY THE CURRENT. ADJACENT WIRES SHOW DAMAGE FROM HEAT. ON TWO WIRES THE INSULATION IS CRACKED SUFFICIENTLY SO THAT THE WIRE STRANDS ARE VISIBLE. CONSUMER BELIEVE THE REPAIR SHOULD'VE BEEN AT NO CHARGE DUE TO DEFECTIVE PRODUCT AND PERHAPS DESIGN BY PLACEMENT OF THE WIRE CRIMP AT POINT OF FLEXURE. *PH
Source: CONSUMER LETTER -
2003 JAGUAR S-TYPE- RONKONKOMA, NY
LTR ADDRESSED TO JAGUAR REQUEST REFUND FOR HER VEHICLE, HER VEHICLE CONTINUES TO HAVE THE SAME BRAKE PROBLEMS THAT WAS SUPPOSED TO BE REPAIRED. *MR WHILE DRIVING, THE PARK BRAKE AND BRAKE LIGHT APPEARED ON THE DASH AND WAS CONTINUOUS, THEN THE VEHICLE WOULD SUDDENLY SHUT DOWN. THE VEHICLE WAS NEARLY HIT BY ANOTHER VEHICLE. *SCC THE CONSUMER WAS TOLD THAT A PART CALLED A INSTRUMENT CLUSTER WAS NEEDED FOR THE VEHICLE AND THE PART WAS NOT IN THE UNITED STATES. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2002 JAGUAR XJV8- FARMINGTON HILLS, MI
INADEQUATE WINDSHEILD WIPER FUNCTION. THE WINDSHIELD ON MY 2002 JAGUAR XJ8 VANDEN PLAS DOES NOT ADEQUATELY CLEAN THE WINDSHIELD. COMPLAINED AT THE DEALER AND GOT A RESPONSE SAYING, "EVERYBODY SAYS THAT." *LA
Source: NHTSA WEB SITE