JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1992 JAGUAR XJS
    - RICHBORO, PA

    WHILE DRIVING MY 1992 JAGUAR XJS THE FRONT STEERING SEEMED TO HAVE A LOT OF PLAY. GOING OVER BUMPS OR DIPS IN THE ROAD MADE THE CAR DRIFT TO THE LEFT OR TO THE RIGHT. I INTIALLY THOUGHT IT WAS SOMETHING TO DO WITH THE POWER STEERING AS THAT PART WENT BAD GIVING ME THE SAME CONDITIONS WHEN DRIVING. AFTER PARKING THE CAR IN THE GARAGEOVER NIGHT I WENT TO BACK OUT WHEN I HERD A SNAP. THE POWER STERING WENT OUT. I DID BACK THE CAR UP AND LEFT IT ON THE DRIVEWAY SO THAT IT COULD BE TOWED TO GREAT BRITTANS (JAG DEALOR/REPAIR SHOP). THATS WHEN I FOUND OUT THAT THE WHOLE FRONT SUBFRAME BROKE AND CAME APART, CAUSING THE POWER STEERING HOSE WAS CUT DUE TO THE SUB ASSEMBLY FALLING. I WOULD LIKE TO KNOW OF OTHER XJS CARS REPORTING THIS DANGEROUS PROBLEM. I NOW HAVE HAD 2 DIFFERENT SERVICE CENTERS CHECK OUT THE FRONT OF THE JAGUAR AND THEY DO NOT SEE ANY PROBLEM EXCEPT THAT THE WELDS CAME APART. I KNOW THAT THE CAR IS 10 YEARS OLD AND OUT OF WARRANTY AS JAGUAR RELATED TO ME BUT THE ONLY EXPLANATION FOR THIS HAPPENING IS THAT THE SUBASSEMBLY MUST HAVE BEEN DEFECTIVE IN BEING BUILT. JAGUAR HAS RECORDS OF ALL REPAIRS AND MILEAGE TO ALL IT'S CARS. CAN YOU REQUEST A LIST OF REPLACEMENTS FOR THIS PART AND MILAGE OF CARS BEING WORKED ON? IT DOES NOT SEEM RIGHT THAT A $65,000 DOLLAR CAR SHOULD FALL APART AT 112000 MILES AND THE MAINTENANCE LOG BOOK CALLS OUT SERVIVE TO THE ENGINE OVER 250000 MILES. NON LUXURY CARS LAST LONGER THAN THIS....... THIS PROBLEM COULD HAVE COST ME MY LIFE IF IT CAME APART WHILE I WAS DRIVING THE CAR. WHEN TALKING TO THE SERVICE PEOPLE AND JAGUAR REPRESENTATIVES I WAS UNDER THE IMPRESSION THAT JAGUAR KNOWS THERE IS A PROBLEM WITH THE FRONT END OF THIS CAR. I DON'T KNOW HOW MANY ACCIDENTS HAPPENED BECAUSE OF THIS PROBLEM BUT THERE MUST BE SOME. HOPEFULLY THEY HAVE BEEN REPORTED. *AK

    Source: NHTSA WEB SITE
  • 1995 JAGUAR XJ6
    - BUFFORT, SC

    CONSUMER STARTED VEHICLE UP IN THE MORNING AND APPLIED ACCELERATOR AND THERE WAS NO COMMUNICATION BETWEEN THE PEDAL OR FUEL LINE UNTIL THE VEHICLE HEATS U. MECHANIC STATED, IN ORDER TO UNLOCK THE MECHANISM, CONSUMER HAS TO MOVE THE LINKAGE TO THE THROTTLE.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 JAGUAR XJR
    - SHERMAN OAKS, CA

    ENIGINE FAILS WHILE DECELERATING FROM HIGHWAY SPEEDS WHEN WEATHER IS COLD AND DAMP. OCCURRED 5 TIMES. *AK

    Source: NHTSA WEB SITE
  • 1995 JAGUAR XJR
    - SHERMAN OAKS, CA

    VEHICLE WILL STALL OUT AT HIGHWAY SPEEDS WHEN DECELERATING OR SLOWING DOWN. CONTACTED DEALER WHO NOTED THAT CONSUMER NEEDED TO COME EVERY SO OFTEN TO GET THROTTLE LINKAGES AND CONTROL CLEANED SO VEHICLE WILL STOP STALLING. *AK DEALER STATED THAT THROTTLE BODY GETS STUCK ON DECELERATION AND NEEDS TO BE CLEANED EVERY 5-10 THOUSAND MILES. *SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1995 JAGUAR VANDEN PLAS
    - MORENO VALLEY, CA

    POWER STEERING PUMP SEAL BROKE AND CAUSED PUMP TO LEAK. DEALER NOTIFIED, AND REPLACED THE PUMP. *AK CONSUMER STATES THE LEAK WAS AT THE PINION SHAFT OIL SEAL. *YD

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 JAGUAR XK8
    - DAYTON, OH

    WHEN APPLYING THE BRAKES ON WET PAVEMENTS TRACTION CONTROL FAILED, CAUSING VEHICLE TO GO INTO A SKID, RESULTING IN A COLLISON. MANUFACTURER NOTIFIED.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 JAGUAR
    - LAKE WORTH, FL

    BRAKE PAD 'THING' FELL OFF-CAUSING THE CAR TO SWERL AND I ALMOST LOST MY LIFE-BRAKE PAD UNSAFE & I AM TERRIFIED OF GETTING BACK IN TO THE CAR THAT EVERYONE WANTS TO GLUE BACK ON!*AK

    Source: NHTSA WEB SITE
  • 1996 JAGUAR XJ6
    - SAN DIEGO, CA

    WHILE DRIVING VEHICLE STALLED OUT, CONSUMER STATED THE THROTTLE MALFUNCTIONED.*AK CONSUMER RECEIVED A RECALL LETER AFTER ALREADY EXPERIENCING THE PROBLEM WITH THE VEHICLE STALLING OUT, THE DEALER THEN INFORMED THE CONSUMER THAT THE RECALLED PART WAS NOT AVAILABLE.*SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JAGUAR X-TYPE
    - BACA RATON, FL

    WHEN APPLYING BRAKES VEHICLE WILL NOT STOP ,IT WILL KEEP GOING WITH A SURGE OF POWER. THIS HAPPENS INTERMITTENTLY. DEALER CONTACTED. *AK *TS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 JAGUAR XJ8
    - LOS ANGELES, CA

    WHILE DRIVING ON THE FREEWAY MY CAR DIED OUT EVEN THOUGH MY PEDAL WAS TO THE FLOOR. IT WAS THE MOST FRIGHTENING EXPERIENCE OF MY LIFE AND I FEARED FOR MY SAFETY. I WAS A MIRACLE I WAS NOT KILLED. *AK

    Source: NHTSA WEB SITE