JAGUAR Complaints

JAGUAR COPRATE HAS ACKNOWLEGED PROBLEM WITH DEALER..NO HELP IN SIGHT..THE CORPRATE OFFICE SAYS VEHICLE MUST BE FIXED BY DEALER OR WILL NOT WARRANTY FOR SEAT BELT. *AK

WHILE STOPPED AT A RED LIGHT I WAS HIT BY AN SUV ON THE DRIVER SIDE WHOLE OF DRIVER'S SIDE DOOR AS WELL AS REAR LEFT DOOR TOTALLY CAVED IN. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. ALL OF THE 3 PASSENGERS WERE WEARING SEAT BELTS.*AK

WHILE DRIVING, CONSUMER EXPERIENCED A TIRE BLOWOUT, CONSUMER THEN EXPERIENCED 2 MORE TIRE FAILURES ON SEPARATE OCCASIONS, CONSUMER WAS INFORMED THAT TIRES HAD A VERY SHORT LIFE SPAN, AFTER SENDING THE SECOND TIRE TO THE MANUFACTURER CONSUMER WAS INFORMED THAT THE TIRES SHOWED ABUSE AND SEVERE IMPACT AND THAT THE TIRES WERE DRIVEN WITH LOW PRESSURE TO CAUSE THE SIDEWALLS TO WEAKEN. (PIRELLI 225/60R16)*JB

CAR SLOWS TO 5MPH WITH NO WARNING, NO CONTROL OF GAS PEDAL, COMPUTER PANEL INDICATES ALL SYSTEMS HAVE FAILED. HAPPENED IN MIDDLED OF INTERSECTION-BARELY MADE IT ACROSS. HAS BEEN IN FOR REPAIR. JAGUAR FOUND NOTHING WRONG. I FEAR MY LIFE IN THIS CAR. AFTER MANY RESTARTS, IT ACTS FINE-UNTIL THE NEXT TIME. JAGUAR IS PICKING UP THE CAR AGAIN. OF THE 880 MILES, 300 HAS BEEN SPENT GOING BACK TO THE DEALER FOR THIS PROBLEM.*AK

INTERIOR REAR VIEW MIRROR IS MOUNTED TOO LOW. IT BLOCKS VIEW TO RIGHT OF CENTER, AND IT IS NOT ADJUSTABLE FOR LOCATION UP/DOWN OR LEFT/RIGHT. IT IS MOUNTED BY A SINGLE SPHERICAL JOINT WHICH ALLOWS ANGULAR ADJUSTMENT BUT NO LOCATION ADJUSTMENT. I AM ONLY 5'-10" TALL; WITH SEAT MOTORED TO ITS LOWER LIMIT MIRROR BLOCKS VIEW THROUGH WINDSHIELD. CURIOUSLY, JAGUAR MOUNTS MIRRORS IN S TYPE CARS WHICH DO NOT HAVE RAIN SENSING WIPERS BY A BRACKET CONTAINING TWO SPHERICAL JOINTS--SEPARATED BY AN "INTERMEDIATE LINK." FOR CARS WITH RAIN SENSING WIPERS JAGUAR ELIMINATES THE INTERMEDIATE LINK (AND ONE OF THE BALL JOINTS) FORCING THE DRIVER TO ACCEPT THE MIRROR LOCATION AS BUILT. NO LOCATION ADJUSTMENT IS POSSIBLE--ONLY ANGULAR ADJUSTMENT. QUESTION IS "WHY IS THE INTERMEDIATE LINK NECESSARY WITH SOME S TYPE CARS AND ELIMINATED WITH OTHER S TYPE CARS? THREE TIMES I HAVE MOVED FROM STOP SIGNS INTO THE PATH OF OTHER DRIVERS BECAUSE THEY WERE HIDDEN BY MY MIRROR. FORTUNATELY FOR ME ALL OF THEM WERE ALERT ENOUGH TO AVOID A COLLISION. MY CONCERN FOR SAFETY IS SO INTENSE THAT NOW I DRIVE IN A CONTORTED POSITION--HEAD TILTED TO PEEK UNDER THE MIRROR. AFTER A PERIOD THAT POSTURE BECOMES PAINFUL, BUT DRIVING WITHOUT VISUAL CONTACT WITH THE RIGHT FRONT CORNER OF MY SURROUNDINGS IS WORSE. JAGUAR DEALER HAS BEEN ASKED TO RESOLVE PROBLEM, AS HAS JAGUAR REP IN NEW JERSEY. REPLY IS THAT THE CAR PERFORMS AS IT WAS DESIGNED, THEREFORE NOTHING CAN BE DONE TO ELIMINATE THE PROBLEM. MY COMPLAINT IS NOT THE ONLY ONE. OTHERS HAVE TALKED ABOUT THE NON-ADJUSTABLE, LOW MIRROR MOUNTING PROBLEM ON JAGTALK.COM. I CONSIDER THIS TO BE A SAFETY ISSUE, AND REQUEST NHTSA'S INVOLVEMENT. THANK YOU, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR

EVERY 5,500 MILES THE A/C UNIT BREAKS DOWN! THE LATEST IS THE EVAPORATOR UNIT WHICH HAS BEEN REPLACED IN JUNE 1996, MARCH 1997, JUNE 1999, AND NOW, AGAIN IN OCT 2001.*AK

A YOUNG CHILD WAS ABLE TO KNOCK THE SHIFT LEVER FROM PARK INTO GEAR WITHOUT A KEY BEING PRESENT OR LOCKED.*AK

ACCELERATOR STUCK AT AN INTERSECTION WHILE MY WIFE WAS DRIVING. SHE WAS UNABLE TO MOVE THE CAR AND CALLED ME ON HER CELL PHONE. I TOLD HER TO STOMP THE PEDAL TO ROCK IT LOOSE. THIS IS S SAFETY CONCERN. IT HAPPENED BE FORE WITH ME WHILE THE CAR WAS STILL IN WARRANTY. THE DEALER FIXED IT. NOW THAT THE WARRENTY EXPIRED, THE DEALER/ MANUFACTURER SAID IT IS A MAINTENACE PROBLEM AND I HAVE TO PAY FOR THE REPAIR. THEY ALSO SAID IT WILL HAPPEN EVERY 10,000 MILES. THE PROBLEM, THEY SAID IS CAUSED BY A CARBON BUID UP AND OCCURS IN ALL AUTOMOBILES. IT SEEMS TO ME THAT IT IS A DEFECT THAT MUST BE CORRECTED.*AK

THE COMPUTER SYSTEM OF THE VEHICLE MALFUNCTIONED AND SHUT DOWN ALL SYSTEMS RESULTING IN AN IMMEDIATE LOSS OF POWER AND THE ABILITY TO CONTROL THE VEHICLE,DEALER COULD NOT EXPLAIN THE PROBLEM, POSSIBLE ELECTRICAL PROBLEMS. *YH

FUMES ENTER THE CABIN: SHORTLY AFTER I TOOK DELIVERY OF THE JAGUAR AND NUMEROOUS TIMES THEREAFTER MY WIFE AND I EXPEREINCED SERIOUS HEALTH PROBLEMS WHILE RIDING IN THE CAR. THESE PROBLEMS WERE ONLY WHEN THE SUNROOF WAS OPEN. THE FIRST SYMPTOM WAS BAD HEADACHES. EYES BEGIN TO FEEL DRY AND THERE IS DIFFICULTY FOCUSING. WITHOUT WARNING THE EYES SEEM TO BE STUCK IN THE SOCKETS RESULTING IN VERY BAD DOUBLE VISION. *AK SUNROOF WAS STUCK IN THE OPEN POSITION. DEALER REPLACED THE PURGE CANISTER VALVE AND STATES THAT THE FUMES WERE FROM SEAM SEALANT THAT WILL GO AWAY, AFTER MAKING REPAIRS, CONSUMER STATES THAT THE PROBLEM DID NOT GO AWAY, THEREFORE REQUESTING A CANCELLATION OF THE LEASE AND REQUESTING THAT ALL PAYMENTS MADE BE REIMBURSED. *SLC