JAGUAR Complaints

THE OUTSIDE MIRROR ON THE DRIVER'S SIDE WAS REPLACED WITH AN ORIGINAL EQUIPMENT MIRROR FROM THE DEALER. THE REPLACEMENT MIRROR WAS CONVEX RATHER THAN FLAT, CREATING A SAFETY HAZZARD. THE MIRROR DID NOT HAVE THE "OBJECTS IN MIRROR ARE CLOSER THAN THEY APPEAR" WARNING ON IT. THERE MAY BE A BATCH OF CONVEX MIRRORS WITHOUT WARNINGS THAT CAN BE INSTALLED ON THE DRIVER'S SIDE.

WE CAN SMELL GASOLINE IN THE PASSENGER AREA OF THE CAR. IT HAPPENS WHETHER THE WINDOWS ARE UP OR DOWN, WHETHER THE AIR CONDITIONING IS ON OR OFF, WHETHER THE CONVERTIBLE TOP IS UP OR DOWN. USUALLY HAPPENS IN HOT WEATHER, BUT THEN AGAIN WE HAVE ONLY OWNED AND DRIVEN THE CAR DURING THE SUMMER. THE MANUFACTURER FEELS THAT THE PROBLEM IS A COMBINATION OF HIGH ALTITUDE IN THE DENVER AREA, HIGH AMBIENT TEMPERATURES, AND THE FUEL FORMULATION IN THE DENVER AREA. THEY SAY IT ONLY HAPPENS IN THEIR 4.0 LITER SUPERCHARGED ENGINES. THE PROBLEM IS INTERMITTENT. JAGUAR IS IN THE PROCESS OF BUYING OUR CAR BACK AS THEY HAVE NOT BEEN ABLE TO CORRECT THE DEFECT. IT IS HAPPENING TO OTHER CUSTOMERS AS WELL. I FEEL THAT THIS IS A SAFETY DEFECT AND THAT THE FUEL FUMES CAN LEAD TO A FIRE IN AN ACCIDENT OR IF THE CAR IS NEAR AN IGNITION SOURCE. THESE MODELS SHOULD BE RECALLED AND A FULL REFUND GIVEN TO THE OWNERS. THANKS. *AK

CONSUMER WAS HAVING PROBLEMS WITH THE GEAR SHIFT, PUT VEHICLE IN PARK AND FOOT ON THE BRAKE WHEN IT ACCELERATED FORWARDS AND BACKWARDS AT HIGH SPEEDS UNTIL COMING IN CONTACT WITH ANOTHER VEHICLE, DURING THIS THE ROOF TOP OPENED. *SLC

THE VEHICLE WAS SERVICED TWO TIMES FOR PROBLEMS RELATED TO THE TRUNK LOCK. *MJS

THE JAGUAR XJS V12 FROM MID 1989-ON, EQUIPPED WITH MARELLI IGNITION HAS A DESIGN DEFECT IN THE DISTRIBUTOR ROTOR THAT RESULTS IN LOSS OF IGNITION ON THE RIGHT BANK OF CYLINDERS. THE MOTOR CONTINUES TO RUN ON THE 6 LEFT BANK CYLINDERS, AND UNBURNED FUEL PASSES THROUGH THE RIGHT HAND CYLINDERS, AND IGNITES IN THE HOT CATALYTIC CONVERTER, RESULTING IN A FIRE THAT LEADS TO THE TOTAL LOSS OF THE CAR. THIS PHENOMENON HAS BEEN DISCUSSED IN DEPTH ON THE FORUM "[email protected]" AND DETAILS CAN BE EXTRACTED FROM THE SEARCHABLE XJ-S ARCHIVES AT WWW.JAG-LOVERS.ORG ENGINEERS IN THE DISCUSSION FORUM HAVE ANALYZED FAILED PARTS AND DETERMINED THAT THE MARELLI-TYPE DISTRIBUTOR ROTOR BURNS THROUGH AND ARCS TO GROUND THE CURRENT FOR THE RIGHT SIDE BANK OF CYLINDERS. THIS IS A DANGEROUS AND COSTLY SITUATION, AND SHOULD BE THE SUBJECT OF A RECALL. WWW.COPART.COM, THE INSURANCE SALVAGE SITE, TYPICALLY LISTS SEVERAL FIRE DAMAGED XJSS PER MONTH. INSURANCE COMPANIES AND JAGUAR DEALERS CAN SUBSTANTIATE THE NUMBER OF FIRES THAT HAVE OCCURED, BUT THEY MAY NEVER HAVE INVESTIGATED THE CAUSE OF THESE FIRES, SINCE THE VEHICLES ARE USUALLY DECLARED A TOTAL LOSS AND SOLD FOR SALVAGE. THIS PROBLEM IS RELATED TO THE MARELLI-TYPE ROTOR. ORIGINAL OR AFTERMARKET DOES NOT SEEM TO MAKE A DIFFERENCE. THIS PROBLEM IS SEPARATE AND DISTINCT FROM ENGINE FIRES IN EARLIER XJS CARS THAT WERE CAUSED BY AN ARCING HIGH TENSION IGINITION WIRE, OR FROM OLDER XJS CARS THAT HAVE ENGINE FIRES DUE TO DETERIORATION OF FUEL INJECTION HOSES. I HOPE THAT NHTSA WILL DEVOTE SOME RESOURCES TO INVESTIGATING THIS.

WHILE SITTING IN THE TURNING LANE, CONSUMER PROCEEDED TO MAKE THE TURN AND VEHICLE DIED. TOOK VEHICLE TO DEALER, AND THEY SAID THERE WAS A COMPUTER PROBLEM. THIS WAS THE SECOND 2000 JAGUAR THAT CONSUMER HAD . THE FIRST ONE CONSUMER TRADED FOR THE PRESENT ONE BECAUSE OF THE SAME PROBLEM. CURRENTLY, PROBLEM HAS RESURFACED. *AK

WHEN BRAKING AT LOW SPEED, A LOUD THUNK IS HEARD FROM THE LEFT FRONT SUSPENSION, INVESTIGATION SHOWED THAT THE TOP OF THE FRONT CROSSMEMBER HAD BROKEN AWAY, THE INNER END OF THE CONTROL ARM WAS NO LONGER ATTACHED TO THE CAR. NLM

CONSUMER HAS DIFFICULTY SEEING THROUGH THE WINDSHIELD DURING RAINY WEATHER, AT NIGHT AND THE GLARE FROM ONCOMING CAR PRODUCES A BLINDING GLARE. NLM

GOODYEAR LEGACY TIRE, P215/70R15, DOT: # PJM3KJR287, AFTER MARKET EQUIPMENT. WHILE DRIVING 65MPH RIGHT FRONT TIRE DISINTEGRATED FROM THE SIDEWALL AND TREAD SEPARATED, CAUSING DAMAGE TO VEHICLE. *AK

CONSUMER WAS PULLING INSIDE OF ANGLE PARKING LOT TRAVELING ABOUT 5MPH WHEN ACCELERATE PEDAL WENT DOWN TO THE FLOOR AND LOCKED. SHE TRIED TO HOLD ON THE BRAKE, AND VEHICLE DROVE INTO A SHEET METAL WALL . THERE WERE NO INJURIES AT THIS TIME.*AK