JAGUAR Complaints

GOODYEAR LEGACY TIRE, P215/70R15, DOT: # PJM3KJR287, AFTER MARKET EQUIPMENT. WHILE DRIVING 65MPH RIGHT FRONT TIRE DISINTEGRATED FROM THE SIDEWALL AND TREAD SEPARATED, CAUSING DAMAGE TO VEHICLE. *AK

CONSUMER WAS PULLING INSIDE OF ANGLE PARKING LOT TRAVELING ABOUT 5MPH WHEN ACCELERATE PEDAL WENT DOWN TO THE FLOOR AND LOCKED. SHE TRIED TO HOLD ON THE BRAKE, AND VEHICLE DROVE INTO A SHEET METAL WALL . THERE WERE NO INJURIES AT THIS TIME.*AK

VEHICLE WAS BEING DRIVEN INTO A SMALL DRIVE IN RESTAURANT AND CAR WAS ALMOST STOPPED WHEN THE ACCELERATOR PULLED ITSELF TO THE FLOOR AS IF THE CRUISE CONTROL HAD TAKEN OVER AND THE CAR INSTANTLY RAN ACROSS A DRIVEWAY AND INTO THE SIDE OF A BUILDING WHICH WAS APPROXIMATELY A DISTANCE OF ABOUT 15 FEET. THE VEHICLE ENGINE HAD BEEN RUNNING A LITTLE FAST AT IDLE AND HAD BEEN TO PALMETTO JAGUAR AT 1634 SAVANNAH HWY.CHARLESTON,SC 29407 APPROX. 2 WEEKS BEFORE THIS INCIDENT AND THEY HAD INDICATED THAT THERE HAD BEEN SOME PROBLEMS AND THAT THE MFG. HAD SENT OUT A NOTICE TO DO A REPROGRAM OF THE CARBURATION SYSTEM AND THIS WAS ACCOMPLISHED AT THAT TIME. THIS DID NOT CORRECT THE PROBLEM.

WHILE DRIVING ABOUT 35/40 MPH TIRE ON THE FRONT PASSENGER'S SIDE EXPLODED. THERE WAS NO CRASH. TIRE NOT ORIGINAL EQUIPMENT, P235/60R15. TIRE WAS TAKEN TO A FIRESTONE DEALERSHIP. DEALER REFUSED TO REPLACE TIRE. OWNER STILL HAS TIRE. DOT # HYVEJBA507. *AK

THE EXTERIOR DOOR HANDLES HAVE FAILED ON ALL FOUR DOORS AT LEAST TWICE AND THREE TIMES ON THE FRONT DRIVER AND PASSENGER DOOORS. THE DOOR HANDLE WHEN ENGAGED WILL NOT OPEN THEREBY CREATING A MAJOR SAFETY ISSUE IF A PERSON OR PERSONS BECOME TRAPPED AND SOMEONE TRIES TO OPEN THE DOORS VIA THE EXTERIOR DOOR HANDLES. SEVERAL REPAIR PERSONS AT DIFFERENT LOCATIONS HAVE ALL INDICATED TO ME THAT JAGUAR IS AWARE OF THIS SAFETY PROBLEM BUT HAS NOT TRIED TO CORRECT IT. SERVICE DIRECTOR - ROBBY HARRISON AT OVERSEAS MOTORS SAYS THAT THEY CAN ONLY CONTINUE TO REPLACE THE DEFECTIVE DOOR HANDLES BUT THEY HAVE NO WAY OF CORRECTING THE PROBLEM AND THEREFORE I WOULD HAVE TO CONTINUE TO BRING MY VEHICLE IN FOR REPAIRS. CONTACT WAS MADE WITH JAGUAR AT 1-800-452-4827, EXT. 8088 WHERE I WAS TOLD THAT THEY WOULD NOT CORRECT THE PROBLEM BECAUSE THE DEALERSHIP HAD CORRECTED IT ONCE.*AK

WHEN MOVIN TRANSMISSION PAWL TO REVERSE VEHICLE TOOK OFF, MAKING CONSUMER LOSE CONTROL. CONSUMEER COULD NOT STOP AND CRASHED. *AK

ON 07-24-2000 I WAS FORCED TO SLAM ON MY BRAKES TO TRY TO AVOID HITTING THE REAR END OF A CHEVROLET S-10 PICKUP TRUCK . MY ANTI-LOCK BRAKES LOCKED UP AND I SKIDDED ABOUT 20 FEET BEFORE IMPACTING THE REAR OF THE S-10 WHO HAD ALREADY HIT A RED VAN THAT SLAMMED ON BRAKES TO AVOID A DOG. UPON IMPACT, MY AIR BAGS DID NOT DEPLOY. BOTH MY PASSANGER AND I WERE WEARING SEATBELTS. MY PASSANGER SUSTAINED WHIPLASH AND BOTH LEGS WERE INJURED FROM UNDERNEATH DASH BOARD. I ALSO SUSTAINED WHIPLASH TO MY NECK AND BACK. I REPORTED THE ANTI-LOCK BRAKE AND AIR-BAGS FAILURES TO DAIMLER-CHRYSLER MANUFACTURE. I WAS TOLD A SAFETY INSPECTOR WOULD CONTACT ME. HE DID. HIS NAME WAS DON WADE. HE WANTED ME TO DRIVE THE JEEP TO A DEALERSHIP BUT I TOLD HIM HE COULD COME TO MY HOME AS I WAS AFRAID TO DRIVE THE VEHICLE AS IT WAS ALREADY A SAFETY HAZARD FROM MECHANICAL PROBLEMS CHRYSLER REFUSED TO FIX AND NOW WITH THE ANTI-LOCK BRAKES FAILING AND AIR BAGS NOT DEPLOYING, I WAS AFRAID TO PUT IT ON THE ROAD. I ALSO TOLD HIM I WAS AFRAID IF I HIT A BUMP OR POTHOLE IN THE ROAD, THE AIR BAGS WOULD DEPLOY SINCE THEY DIDN'T UPON IMPACT. HE IS SUPPOSED TO CALL ME AGAIN WITHIN THE NEXT TWO DAYS AND HE WAS NOT VERY NICE AT ALL. CHRYSLER HAS ALREADY VIOLATED A MEDIATION DECISION ON THIS VEHICLE AND NOW THERE ARE THESE SAFETY ISSUES AS WELL. I DO NOT TRUST DAIMLER CHRYSLER, THEIR DEALERSHIPS, ESPECIALLY CROSSROADS JEEP IN INDIANAPOLIS SINCE THEY HAVE ALREADY LIED AND REFUSED TO HONOR THE MEDIATOR'S SUPPOSEDLY BINDING DECISION ON PREVIOUS SAFETY ISSUE WITH THIS VEHICLE. *AK

BOUGHT THE NEW CAR AND THAT TRANSMISSION IS JUNK. ALMOST STRUCK A PEDESTRIAN AND DROVE OFF CLIFF. *AK

IN THE MORNING WHEN CONSUMER STARTS VEHICLE AND PUTS IT IN REVERSE, VEHICLE JUMPS. ALSO, CONSUMER STATED THAT HE HAS TO PUT VEHICLE IN NEUTRALTO STOP THE JERKING MOVEMENT.*AK WHILE DRIVING AT 60-65 MPH AND 30-40 MPH ENGINE CUTS OFF. *YH

DRIVER AND PASSENGER SEATBELTS LITTLE RED BUCKLE WHICH STATES "PRESS" BROKE, WHICH THE OCCUPANT MAY BUCKLE THE SEATBELT IN, BUT NOT ABLE TO RELEASE APPROPIATELY. *AK