JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 JAGUAR F-PACE- maumee , OH
Particulate matter sensor (PMS) circuit fault code P24C6 stored in PCM. Even after PMS replacement/repair, the check engine light came back. In the meantime, Jaguar Land Rover dealership became Land Rover dealership. Now that LR dealership won't fix this.
Source: NHTSA WEB SITE -
2019 JAGUAR I-PACE- Penfield, NY
The vehicle has a recall. With JAG stating that there is a temporary fix. In addition all the previous software updates, according to the dealer service department, simply caused a "HIGH VOLTAGE ERROR" light to continuously pop on. I have asked the dealer to perform their interim fix, but they are telling me that at this point they do not know how to do it.
Source: NHTSA WEB SITE -
2013 JAGUAR XF- Orlando, FL
The contact owns a 2013 Jaguar XF. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact stated that the drive(D) started flashing RED on the console by the shift selector and on the instrument cluster. The contact stated that the check engine warning light was also flashing. The contact pulled over, and stopped the vehicle, but had not turned the engine off. The contact shifted to park(P) and then shifted back to drive(D) and was able to resume normal driving. The contact stated that the failure had reoccurred. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 JAGUAR I-PACE- Wilmington, NC
My Jaguar dealer implemented what they said was a H514 interim recall update remedy on my 2019 I-Pace while it was in for other repairs. This remedy action is stated on this web site to "have their maximum state of charge altered to80%". Not less than or more than 80%. My dealer apparently gave a false high temperature signal to the current H441 software in my car and the car tripped to prevent charging > 72%. This brings in a large message on the dash "Traction Battery Fault". Jaguar is apparently taking a shortcut that does not meet their stated response to the NHTSB as to what they will do for the interim update. Truthfulness in Jaguars reporting to the NHTSB is in doubt due to this action.
Source: NHTSA WEB SITE -
2019 JAGUAR F-PACE- Steger, IL
The contact owns a 2019 Jaguar F-Pace. The contact stated while driving 60 MPH, the temperature gauge indicated that the engine was overheating, after which the contact smelled antifreeze on the interior of the vehicle. The low coolant and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures the radiator and vacuum cooling system elbow hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer and was diagnosed with water pump failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2019 JAGUAR I-PACE- Dallas, TX
The contact owns a 2019 Jaguar I-Pace. The contact stated that the traction control system and battery warning lights were illuminated. The vehicle was not charging over 75 percent. The contact received notification of NHTSA Campaign Number: 24V183000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer and was diagnosed and determined that three EV battery modules needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 26,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 JAGUAR XE- Las Vegas , NV
This vehicle has left me stranded with my family multiple times with out being able to pull over on the side of the road. It’s had so many coolant leaks, hoses bust, and a hand full of coolant leaks in the whole system. The jaguar dealership has worked on vehicle multiple of times without any success. The vehicle while driving didn’t even warn me the coolant was low. When I pulled over and opened the hood, it busted of the coolant cap on its own and coolant was busting out everywhere cause it to leak on me.
Source: NHTSA WEB SITE -
2019 JAGUAR F-PACE- Conroe, TX
Rear camera and electrical components within and under console failed and replaced by dealer three times under warranty. Now, barley outside of warranty center console clerical components failed again and not covered.
Source: NHTSA WEB SITE -
2019 JAGUAR F-PACE- Conroe, TX
Mutilple oil leaks and coolant leak from faulty parts into engine causing engine premature faliure.
Source: NHTSA WEB SITE -
2019 JAGUAR F-PACE- SAN ANTONIO, TX
Our vehicle’s exhaust camshaft actuator failed without warning and costed +$3K. The vehicle was only 6 months outside its warranty and less than 60K miles. TSB for our VIN was issued for Camshaft solenoids and the technician stated it could have prevented the actuator failure. The service tech also stated he believes the Jaguar-recommended length between oil changes plays a factor in premature failed of this component. It appears to be a common issue for this engine according to the service tech and F-Pace forums.
Source: NHTSA WEB SITE