JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 JAGUAR S-TYPE- STAUNTON, VA
VEHICLE PARKING BRAKE RANDOMLY COMES ON WITHOUT WARNING AND CAUSES CAR TO TRY LOCK WHEELS EVEN WHEN DRIVING. SOMETIMES WHEN FIRST START THE PARKING BRAKE IS LOCKED EVEN IF I DON'T USE IT AND WILL UNLOCK WHEN START ROLLING. VEHICLE HAS MULTIPLE MISFIRE COEDS AND RESTRICTED PERFORMANCE AND LOSES POWER FOR NO REASON. ALSO DANGEROUS WHEN DRIVING IN TRAFFIC. NOT SURE WHAT ISSUES IS BUT HAS NEW PLUGS AND COILS AND EVERYTHING SO BELIEVE ELECTRICAL ISSUE
Source: NHTSA WEB SITE -
2009 JAGUAR XF- COLORADO SPRINGS, CO
NHTSA CAMPAIGN ID NUMBER 08V607000, ALSO OCCURS IN MY VEHICLE THE 2009 JAGUAR XF SUPERCHARGED BUT THE VIN IS NOT INCLUDED IN THE SAFETY RECALL. JAGUAR WILL NOT REPAIR THE PROBLEM EVEN THOUGH IT IS A KNOW ISSUE IN THAT MAKE MODEL AND YEAR. THE 2009 THE SPEAKER FAILS, THE FOLLOWING AUDIBLE NOTIFICATIONS ARE IMPACTED: TURN INDICATOR, SEAT BELT WARNING, LIGHTS 'ON' WARNING, DRIVER'S DOOR OPEN WITH KEY IN IGNITION, DRIVER INTERVENE (ADAPTIVE CRUISE CONTROL VEHICLES ONLY) AND SEAT MEMORY. THE AUDIBLE SEAT BELT WARNING IS TO REMIND DRIVERS TO WEAR THEIR SAFETY BELT. IF THE AUDIBLE WARNING IS NOT PRESENT, DRIVERS MAY NEGLECT TO WEAR THEIR SAFETY BELT, THEREBY INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Source: NHTSA WEB SITE -
2014 JAGUAR XF- ATHENS, AL
UNEXPLAINED FIRE: VEHICLE WAS BEING DRIVEN TO WORK. UPON PULLING IN TO THE PARKING LOT, DRIVER NOTICES BURNING SMELL. DRIVER PARKS, BYSTANDER APPROACHES DRIVER TO ALERT THAT THE VEHICLE IS ON FIRE. DRIVER EXITS VEHICLE AND NOTICES A FIRE UNDER THE PASSENGER SIDE OF THE VEHICLE, APPROXIMATELY 1.5FT IN DIAMETER. LIQUID IS SPILLING ONTO THE GROUND AND CATCHING ON FIRE. DRIVER PROCEEDS TO WORK SECURITY DESK TO CALL FIRE DEPARTMENT. CAR IS NOW ENVELOPED IN FLAMES (~15FT). FIRE SPREADS TO VEHICLE IN FRONT OF THE JAGUAR. FIRE CAUSES DAMAGE TO A TOTAL OF 4 VEHICLES AND THE ASPHALT. FIRE DEPARTMENT EXTINGUISHES THE FIRE AND VEHICLE IS TOWED. THE JAGUAR WAS DEEMED A TOTAL LOSS. THE JAGUAR HAD BEEN DRIVEN APPROXIMATELY 200 MILES SINCE TAKATA AIRBAG REPLACEMENT.
Source: NHTSA WEB SITE -
2009 JAGUAR XF- CHESAPEAKE, VA
I BELIEVE JAGUAR SHOULD RECALL THE FUEL RAIL BECAUSE THE ALUMINUM FUEL RAILS CORRODE FROM THE INSIDE OUT FROM USING CERTAIN ETHANOL FUELS WITH LOW WATER CONTENT, WHICH CAUSE A PINHOLE THAT SPRAYED RAW GASOLINE ONTO A HOT ENGINE WHICH CAUSE A FIRE. THOSE ALUMINUM FUEL RAILS WERE NEED TO BE REPLACED WITH STAINLESS STEEL RAILS. MY CAR WAS ALMOST CAUGHT ON FIRE DUE TO A PINHOLE FUEL LEAK WHICH DEVELOPED. AND THIS OCCURRED WHILE STATIONARY AND MOVING THE SMELL WAS SO STRONG I HAD TO DRIVE WITH THE WINDOWS DOWN. AND TO MAKE MATTERS WORST THE FUEL RAIL IS NO LONGER AVAILABLE THROUGH JAGUAR THE PART IS OBSOLETE SO HOW CAN WE HAVE ARE CAR REPAIRED IF JAGUAR DOESN'T EVEN CARRY THE PART ???
Source: NHTSA WEB SITE -
2009 JAGUAR XF- DALLAS, TX
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE GLUE / BONDING AGENT APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS IT PROGRESSES AND SPREADS LIKE CANCER. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING AGENT, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING AGENT, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2009-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2009. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.
Source: NHTSA WEB SITE -
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1998 JAGUAR XJ8- RENO, NV
SECONDARY TIMING CHAIN BROKE DESTROYED THE ENTIRE ASSEMBLY IN ADDITION TO ENGINE DAMAGE
Source: NHTSA WEB SITE -
2008 JAGUAR S-TYPE- ENCINO, CA
TL* THE CONTACT OWNS A 2008 JAGUAR S-TYPE. WHILE DRIVING VARIOUS SPEEDS, THE SUSPENSION MADE A LOUD CLICKING AND RATTLING NOISE COMING FROM BOTH FRONT TIRES. IN ADDITION, THE GEAR BOX WITHIN THE VEHICLE WAS FAULTY AND THE "GEAR BOX" WARNING INDICATOR ILLUMINATED AND FALSELY REPORTED THAT THE TRUNK WAS OPEN ON SEVERAL OCCASIONS. GALPIN JAGUAR (15500 ROSCOE BLVD, VAN NUYS, CALIFORNIA, 91406, (818) 894-3800) REPLACED THE LOWER AND UPPER CONTROL ARMS IN THE VEHICLE IN 2009. THE CONTACT STATED THAT THE FAILURE RECURRED AND THAT THE LOWER AND UPPER CONTROL ARMS WERE REPLACED ON SEVERAL OCCASIONS BY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500. *TT CONSUMER STATED THE DEALER SOLD A CAR THAT WAS USED AS A NEW CAR IT HAD ONLY 585 MILES. UPDATED 2/1/19*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 JAGUAR XF- CANTON, MS
TAKATA RECALL.DASH BOARD IS COMEING APART DUE TO BUBBLING CAR IS IN GARAGE YEAR ROUND. 2010 XF JAGUAR.
Source: NHTSA WEB SITE -
1984 JAGUAR XJ- VELLEJO, CA
TL* THE CONTACT OWNS A 1984 JAGUAR XJ. WHILE DRIVING OUT OF THE GARAGE, THE CONTACT NOTICED FLUID LEAKING UNDER THE FRONT DRIVER'S SIDE TIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW BRAKE LINE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS INVALID.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 JAGUAR XJ- NEWBURGH, IN
I RECEIVED A RECALL LETTER IN THE MAIL INVOLVING THE INSTRUMENT PANEL RANDOMLY GOING DARK AND/OR RESETTING DURING PERFORMANCE. I HAVE ATTEMPTED TO CONTACT THE DEALERSHIP/JAGUAR CORPORATE TO SCHEDULE THIS ISSUE TO BE TAKEN CARE OF AS I DO WORRY ABOUT IT GOING DARK DURING COMMUTE AND CAUSING AN ACCIDENT. I HAVE MADE MULTIPLE CALLS TO THE DEALERSHIP FOR THE LAST 3 WEEKS AS WELL AS LEFT A MESSAGE FOR THE OWNER TO CALL ME BACK AS NO ONE FROM SERVICE HAS REACHED BACK OUT TO SCHEDULE MY APPOINTMENT. I HAVE HAD THE RECEPTIONISTS HAND WRITE NOTES TO THE SERVICE MANAGERS AS WELL AS THE OWNER BUT STILL NO CALL BACKS. IN THE MEANTIME I HAVE ATTEMPTED TO CALL JAGUAR CORPORATE WITH THE SAME TREATMENT AND RESPONSE ABOUT A RATHER SERIOUS ISSUE, I HAVE LEFT NUMEROUS VOICEMAILS FOR THEIR EXECUTIVE SUITE AS WELL AS 2 OTHER PEOPLE TO HEAR BACK BUT HAVE HEARD NOTHING IN 3 WEEKS, IT SICKENS ME TO KNOW THAT EVERY TIME MY WIFE GETS IN THE CAR THAT IT COULD BE A SAFETY ISSUE BUT DUE TO THE FACT THAT THINGS HAVE TO BE ACCOMPLISHED AND I TRAVEL WE UNFORTUNATELY DO NOT HAVE A CHOICE. JAGUAR HAS BEEN COMPLETELY NON RESPONSIVE ABOUT THIS ISSUE WHILE ALSO BEING NEGLIGENT OF ANY RESPONSIBILITY ON FIXING IT. I AM REACHING OUT HERE MORE OUT OF DESPERATION AS I HAVE TRIED MULTIPLE AVENUES WITH THE SAME RESULT. ANY HELP IS APPRECIATED AS WE DO NOT FEEL SAFE DRIVING THE VEHICLE.
Source: NHTSA WEB SITE