JAGUAR Complaints

CONSISTENT AIR SUSPENSION FAILURE. TOLD REPAIR WOULD BE UPWARDS OF 4500 DOLLARS USD--RESEARCHED AND APPARENTLY THIS IS AN ONGOING ISSUE--MANUFACTURER SHOULD REPAIR AT NO COST

THE WHEELS ON A RANGE OF JAGUAR MODELS ARE PRONE TO THE RIMS CRACKING WHERE THE TIRE BEAD SEALS TO THE INNER LIP OF THE RIM. I HAVE HAD ALL (4) 20" SELENA STYLE OEM WHEELS CRACK MULTIPLE TIMES PER RIM. THIS ISSUE HAS BEEN REPORTED IN JAGUAR FORUMS BY MANY OTHER OWNERS AND THE SAME RIM HAS SAFETY RECALLS ASSOCIATED WITH IT BUT FOR SOME REASON DON'T COVER THIS MODEL EVEN THOUGH ITS THE SAME EXACT RIM. THE ALUMINUM ALLOY REACHES ITS FATIGUE LIMIT AS EARLY AS 40K MILES OF USE. ONCE CRACKS OCCUR, THE RIM WILL CONTINUE TO CRACK IN NEW LOCATIONS WITHOUT REQUIRING IMPACTING A POTHOLE OR OTHER OBSTRUCTION AS IS EVIDENT THAT NO DAMAGE HAS BEEN OBSERVED TO ANY OF THE TIRES DURING A RIM CRACK EVENT SUCH AS BUBBLES OR SIDEWALL DAMAGE. THE OWNER IS LEFT WITH ONLY ONE SOLUTION, BUY NEW OEM WHEELS AND HOPE TO SELL THE CAR BEFORE THE RIMS AGAIN REACH THEIR FATIGUE LIFE LIMIT. THIS MAY EITHER BE A POOR CHOICE OF ALLOY, MANUFACTURING DEFECT OR DESIGN DEFECT SUCH AS STRUCTURAL DESIGN OR TOO THIN OF A WALL THICKNESS OF THE RIM. THE 20" SELENA STYLE OEM WHEELS APPEAR TO BE AFFECTED THE MOST BY THE ISSUE OF RANDOM RIM CRACKING. THIS IS UNRELATED TO THE CRACKING AROUND THE WHEEL STUD DUE TO IMPROPER LUG NUT TORQUE. THE REAR WHEELS (9.5" WIDE) START CRACKING FIRST AROUND 50K MILES FOLLOWED LATER BY THE FRONT WHEELS (8.5" WIDE). I HAVE EXPERIENCED FLAT TIRES DUE TO THE RIMS CRACKING ABOUT 10 TIMES IN TOTAL. I HAVE WORN OUT TWO SPARE TIRES BECAUSE OF THIS PROBLEM. THE CRACKS WILL MANIFEST AS A SLOW LEAK AND WILL PROGRESS TO A FASTER LEAK AS THE CRACK PROPAGATES FURTHER. WELDING THE CRACK IS NOT AN APPROPRIATE REPAIR OPTION AND SHOULD NOT BE CONSIDERED.

WHEN MY CAR WAS DIAGNOSED IT SAID THAT ALL 8 CYLINDERS WERE MISFIRING. I WAS INFORMED THAT IT IS ALMOST IMPOSSIBLE FOR ALL 8 CYLINDERS TO GO OUT AT THE SAME TIME. I WAS INFORMED THAT THERE WAS AN EMISSION RECALL ON SOME JAGUAR AND MY VIN NUMBER FALLS WITHIN THAT RANGE. HOWEVER THE ONLY RECALL THAT POPS UP FOR MY CAR IS THE AIRBAG ONE. PLEASE LOOK INTO IT BECAUSE MY CAR IS VERY UN STABLE. THE ENGINE IS KNOCKING ROCKING BACK AND FORTH CAUSE MY WHOLE CAR TO SHAKE AND ROCK. IT LOOSES POWER WILL CUT OFF AT RANDOM. RESTRICTED PERFORMANCE LIGHT IS ON AND CAR WILL NOT EXCELERATE

PREMATURE WATER PUMP FAILURE, STRANDED ON HIGHWAY WHILE DRIVING. HEAVY WHITE SMOKE FROM ENGINE HOOD BLOCKING VIEW. PREMATURE OXYGEN SENSOR FAILURE WHEN TURNING ON THE VEHICLE ON COLD START.

WE WERE DRIVING DOWN INTER=STATE 101 WHEN ALL OF A SUDDEN MY ENGINE BEGAN SPUDDERING AND STOPPED RIGHT BY AN EXIT. WE PUSHED THE CAR IN FRONT OF AN MC DONALDS..ALL OF THE OIL POURED OUT OF THE ENGINE.WE HAD IT TOWED BENEDETTI BROS REPAIR ON SEBASTOPOL CALIF..THEY STATED THE MAIN OIL HOSE EXPLODED AND RUINED THE ENGINE..THEY DID STATE THAT THIS VERY SAME MAKE MODEL AND YEAR HAD A RECALL FOR THIS VERY REASON..I RETURNED MY CAR TO JAQUAR OF MARIN IN CORTE MADERO CALIF WHERE I BOUGHT THE CAR AND TO NO AVAIL COULD I GET IT REPLACED UNDER THE RECALL..I WROTE TO WASH DC AND TO NEW JERSEY AND WAS TURNED DOWN BY BOTH AGENCY,S..EVEN THOUGH THIS VIN NUMBER WASN'T COVERED I THINK IT IS DEPLORABLE THAT THE VERY SAME THING HAPPENED TO MY CAR WHICH WAS THE SAME MAKE MODEL AND YEAR THAT JAQUAR RECALLED..PLEASE LET ME KNOW WHY? THANK YOU (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT THE FUEL PUMP WAS LEAKING FUEL AND THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW SEAL WAS NEEDED FOR THE FUEL TANK. THE VEHICLE WAS REPAIRED, BUT THE FUEL TANK BEGAN LEAKING AGAIN A FEW DAYS LATER. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 98,000.

THE AIRBAG LIGHT CAME ON WITH ONLY 54,000 MILES ON THIS JAGUAR, THAT IS NOT NORMAL AS I HAVE OWNED JAGUAR CARS FOR 3 DECADES. ALSO THE AIR SUSPENSION FAILURE OCCURRED AT 55,000 MILES WHICH IS THE CURRENT MILEAGE AND THE CAR WAS PARKED FOR TWO WEEKS WITHOUT ANY MOVEMENTS. THIS VEHICLE DRIVES LESS THAN 3000 MILES A YEAR NOW AND I'M SUPER DISAPPOINTED IN THIS FACTOR WHERE AS MY WIFE'S MERCEDES S500 WITH 139,000 MILES ON IT HAS NO ISSUES ON IT AT ALL.

ON SATURDAY, FEBRUARY 9, 2019, AT ABOUT 5.45 P.M. I WAS DRIVING MY VEHICLE WITH MY WIFE AS THE FRONT SEAT PASSENGER. THE DRIVING CONDITIONS WERE GOOD AND WE BOTH HAD OUR SEAT BELTS ON. THERE WERE NO DISTRACTIONS IN THE CAR. I JUST GOT OFF THE WESTBOUND 118 FREEWAY AT THE SOUTHBOUND TOPANGA CANYON BLVD. OFF RAMP. I TURNED LEFT AND BROUGHT MY CAR TO A COMPLETE STOP AS THERE WERE OTHER CARS IN THE OUTER LANE (CLOSEST TO THE CURB.) THE CAR ROLLED FORWARD BY A COUPLE OF FEET DESPITE MY RIGHT FOOT BEING ON THE BRAKE PEDAL. MY WIFE ASKED WHAT WAS HAPPENING AND I REMARKED THAT THE BRAKES WERE NOT WORKING. THERE WAS AT THIS STAGE A GAP OF ABOUT FIVE FEET BETWEEN MY CAR AND THE ONE IN FRONT. I PRESSED THE BRAKE PEDAL HARDER AND THE VEHICLE, INSTEAD OF STOPPING, WENT INTO SUDDEN ACCELERATION. SOMEHOW THE CAR VEERED INTO THE INNER LANE (CLOSEST TO THE CENTER DIVIDER LINE) AND HIT A HONDA TRUCK ON ITS RIGHT SIDE NEAR THE FRONT DOOR AFTER IT HAD SPUN HAVING BEEN STRUCK BY ANOTHER VEHICLE. 4 CARS, INCLUDING MINE, WERE INVOLVED IN THE CRASH. MY CAR'S AIRBAGS DID NOT DEPLOY AND THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE CAR, PARTICULARLY ON THE LEFT SIDE. THE CAR WAS TOWED TO AN AUTO SHOP AND THE CASE REPORTED TO THE POLICE AND MY TRIPLE A INSURANCE COMPANY. I ALSO REPORTED IT TO JAGUAR CORPORATE BUT DID NOT GET MUCH HELP FROM THEM. I AM WAITING TO HEAR FROM MY INSURANCE COMPANY REGARDING THE DISPOSITION OF THE VEHICLE, BUT FEEL JAGUAR HAS TO TAKE ITS SHARE OF THE LIABILITY. PLEASE ADVICE ME ON MY COURSE OF FUTURE ACTION. PLEASE ALSO INVESTIGATE THIS MECHANICAL AND ELECTRONIC FAILURE IN THE VEHICLE.

TL* THE CONTACT OWNS A 2015 JAGUAR F-TYPE. THE CONTACT STATED THAT THERE WAS A STICKY RESIDUE ON THE STEERING WHEEL AND NEAR THE CONTROL PANEL ON THE DRIVER'S SIDE, WHICH AFFECTED THE ABILITY TO USE THE FUNCTION CONTROL BUTTONS. THE CONTACT STATED THAT JAGUAR HONOLULU (888 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5108) INDICATED THAT THE VEHICLE WAS OUT OF WARRANTY AND NEEDED TO BE DIAGNOSED. THE DEALER PROVIDED A 9-PAGE EXTENSIVE ESTIMATE AND INDICATED THAT THE TITLE WAS SALVAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT A WARRANTY WOULD NOT COVER THE REPAIR. THERE WAS NO RECALL ASSOCIATED WITH THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

WHEN APPLYING THE BREAKS ON THE HIGHWAY AND THEN HIT BY ANOTHER CAR FROM BEHIND (LIGHT TO MEDIUM IMPACT) SEAT BELT CAUSED SERIOUS PANCREATIC AND VENOUS INJURIES TO DRIVER.