JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 JAGUAR S-TYPE- MURRIETA, CA
SEEMS THAT GAS IS LEAKING OR SOMETHING, THE CABIN OF THE CAR BEGINS TO SMELL OF FUEL AT RANDOM TIMES AND THE CAR ALSO RANDOMLY DECELERATES.
Source: NHTSA WEB SITE -
1988 JAGUAR XJS- PALM BEACH, FL
1988 JAGUAR XJS. CONSUMER WRITES IN REGARDS TO DEFECTIVE DRIVERS SIDE SEAT BELT. *LD THE CONSUMER STATED THE MANUFACTURER REPAIRED THE SEAT BELT, BUT THE FAILURE RECURRED. *JS
Source: CONSUMER LETTER -
2017 JAGUAR F-PACE- GLENDALE, CA
TL* THE CONTACT OWNS A 2017 JAGUAR F-PACE. WHILE DRIVING 40 MPH, THE ENGINE SEIZED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE CONTACT OBSERVED SMOKE COMING FROM THE VEHICLE, PULLED OVER, AND HAD THE VEHICLE TOWED TO RUSNAK/PASADENA JAGUAR (337 W COLORADO BLVD, PASADENA, CA 91105, (626) 714-3162). THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE PERFORMANCE RESTRICTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 JAGUAR XE- VAIL, AZ
ENGINE START STOP BUTTON PROVIDES HAPTIC FEEDBACK WHEN PRESSED BUT DOES NOT START OR STOP THE ENGINE, UNLESS PUSHED WITH ENOUGH FORCE. THE HAPTIC FEEDBACK LEADS THE OPERATOR TO BELIEVE THEY HAVE CORRECTLY DEPRESSED THE BUTTON BUT THE ENGINE HAS NOT STOPPED/STARTED. THIS IS CONCERNING AS WHILE THE CAR IS IN "DRIVE" YOU COULD THINK YOU HAVE STOPPED THE ENGINE WHEN THE BUTTON HAS CLICKED BUT NOT STOPPED THE ENGINE.
Source: NHTSA WEB SITE -
2011 JAGUAR XF- PORTER RANCH, CA
HI FUMES OF GASOLINE ODOR INSIDE THE CAR. AFTER I FOUND OUT THERE HAS BEEN A RECALL FOR FUEL LEAK FOR 2010-2012 MODEL I CONTACTED JAGUAR AND THEY ISSUED A CASE NUMBER ALSO THEY SAID MY VIN WAS NOT INCLUDED IN THE RECALL BUT THEY RECOMMENDED TO TAKE IT TO A JAG DEALER TO ASSESS THE REPAIR. JAGUAR LATER DENIED ANY FURTHER HELP WITH REPAIR FACILITATION ALTHOUGH I EXPRESSED MY CONCERNS ABOUT THE SAFETY PROBLEM BEING THE SAME AS THE VINS THEY RECALLED!
Source: NHTSA WEB SITE -
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2015 JAGUAR XF- BASO ROBLES, CA
TL* THE CONTACT OWNS A 2015 JAGUAR XF. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, HIS FOOT EXTENDED TO THE ACCELERATOR PEDAL, WHICH CAUSED THE VEHICLE TO REV AND LURCH FORWARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LAND ROVER MONTEREY (831-899-8800, LOCATED AT 1711 DEL MONTE BLVD, SEASIDE, CA 93955) WHERE THE TECHNICIAN STATED THAT NOTHING COULD BE DONE ABOUT THE FAILURE. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *DT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JAGUAR XF- NORTH EAST, DC
TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE PRODUCED THICK SMOKE, LOST FUEL, HAD AN ABNORMAL FUEL ODOR, FAILED TO ACCELERATE OCCASIONALLY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND "RESTRICTED PERFORMANCE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO JAGUAR OF ANNAPOLIS (101 FERGUSON RD, ANNAPOLIS, MD 21409, (855) 741-8067) WHERE IT WAS DIAGNOSED THAT FOUR FUEL INJECTORS NEEDED TO BE INSTALLED AND A NEW CATALYTIC CONVERTER WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 JAGUAR E-PACE- WOODBRIDGE, VA
THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE.
Source: NHTSA WEB SITE -
2000 JAGUAR S-TYPE- FORT WORTH, TX
THE CAR JUST CROSSED THE 100,000 MILE MARK AND I PUT GAS IN, CAR WAS ON EMPTY AND TURNED OFF, AND AFTER ABOUT SEVEN GALLONS OF GAS, GAS STARTED COMING OUT FROM UNDER THE CAR. I READ ABOUT THE SAME PROBLEM ( SAFETY RECALL # 06V418000) IN THE 2005 JAGUAR S TYPE, THAT SEEMS TO BE EXACTLY WHAT THIS 2000 S TYPE IS DOING. DEALER SAYS THAT THERE IS NO RECALL MATCHING MY V.I.N. , I FEEL LIKE ITS A SAFETY ISSUE AND SHOULD HAVE BEEN RECALLED.
Source: NHTSA WEB SITE -
2010 JAGUAR XF- FRESNO, TX
MY CAR IS LEAKING FUEL ON GROUND. I WAS PASSING SOMEONE AND NOTICED MY CAR WAS READING ON THE DASH LOSING PERFORMANCE. THE MECHANIC SAYING EXACTLY WHAT THE RECALL IS SAYING BUT MY VIN DOESN'T FALL UNDER THE RECALL. ALSO MY DASHBOARD IS COMING UP.
Source: NHTSA WEB SITE