JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JAGUAR E-PACE
    - WADSWORTH, OH

    ON 7.9.2019 CAR WAS IN ECO MODE. WENT DOWN HILL, STOPPED AT LIGHT TO TURN RIGHT. CAR TURNED OFF AS SHOULD BUT WOULD NOT COME BACK ON. ALMOST GOT REAR ENDED AS, NO POWER TO CAR AS WAS TRYING TO PULL OFF TO SIDE OF ROAD, ALMOST HIT GUARDRAIL BECAUSE COULD NOT TURN WHEEL EASILY AS NO POWER STEERING. CAR WAS IN DRIVE STILL. HAD TO TRY AND GET OUT OF THE WAY BEFORE I COULD ATTEMPT TO RESTART. HAD TO PUT IN PARK AND START ENGINE AGAIN. VERY DANGEROUS. THE ECO ON/OFF DOES NOT ALWAYS GO OFF WHEN IT SHOULD EVEN THOUGH IT IS TURNED ON. SAME DAY, SAME ROUTE. STOPPED AT STOP SIGNS OR RED LIGHTS AND SOMETIMES SHUTS CAR OFF AND SOMETIMES DOES NOT.

    Source: NHTSA WEB SITE
  • 2006 JAGUAR X-TYPE
    - HONOLULU, HI

    TL* THE CONTACT OWNS A 2006 JAGUAR X TYPE EQUIPPED WITH EZ AUTO M1ZKA LUG NUTS, SIZE: 12MM/1.5, MODEL NUMBER: M1ZBY ML. THE CONTACT REMOVED THE ORIGINAL LUG NUTS FROM THE WHEELS AND REPLACED THEM WITH THE NEW LUG NUTS; HOWEVER, THE NEW LUG NUTS FRACTURED INTO PIECES. THE CONTACT STATED THAT THE MATERIAL ON THE LUG NUTS WAS SCRATCHED AND WORN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

    Source: NHTSA WEB SITE
  • 2018 JAGUAR XE
    - VAN NUYS, CA

    BACK SEAT DOES NOT BUCKLE A CHILD'S BOOSTER SEAT PROPERLY. SEAT REMAINS TWISTED WHEN SEAT BELT IS ATTACHED AND CHILD IS NOT SEATED PROPERLY

    Source: NHTSA WEB SITE
  • 2007 JAGUAR XK
    - FARMINGTON HILLS, MI

    OBD2 SCAN SHOWS THAT THE RUN FLAT TIRES ARE NOT BEING PROTECTED BY A LOW INFLATION WARNING THAT HAS BEEN DISABLED FOR THE VEHICLE. THE RECALL #09V161000 IS REVEALED BY THE OBD2 COMPUTER REPORT SAYING THAT THERE IS A RECALL AND PROVIDING THIS INFO. THE MANUFACTURE MAKES CLAIM THERE IS NOT CURRENT RECALL. I WOULD LIKE TO HAVE THIS CONFIRMED BY NHTSA.

    Source: NHTSA WEB SITE
  • 2005 JAGUAR XJ8
    - TYLER, TX

    TL* THE CONTACT OWNS A 2005 JAGUAR XJ8. UPON SHIFTING THE VEHICLE FROM PARK INTO REVERSE, THE GEAR FAILED TO CHANGE OVER. THE CONTACT STATED THAT THE PIN FUNCTION WAS UNABLE TO RELEASE THE GEAR DUE TO THE TRANSMISSION NOT CHANGING. AS A RESULT, THE BRAKES SEIZED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACT'S RESIDENCE. AUTOS OF DALLAS (4472 W PLANO PKWY, PLANO, TX 75093, (972) 484-9200) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V024000 (POWER TRAIN); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT SCHEDULED FOR A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 201,858. *BF *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JAGUAR F-TYPE
    - LAS VEGAS, NV

    FOUND RECALL CONCERNING PASSENGER AIR BAG ON NHTSA WEBSITE. DEALER SAYS THERE IS NO FIX FOR IT YET, AND IT WILL TAKE MONTHS FOR THEM TO COME UP WITH A FIX. SO THE CAR JUST SITS IN MY GARAGE WHILE I KEEP MAKING LOAN PAYMENTS, IT'S UNSAFE TO DRIVE AND DEALER WON'T DO ANYTHING. LAST YEAR ALSO HAD PROBLEMS WITH AIRBAG, IN THAT CASE - THE DRIVER'S ONE. DELAER FIXED IT, JUST OVER A YEAR SINCE THEN THE AIRBAG LIGHT ON DASH CAME ON AGAIN, DEALER REFUSES TO FIX, SAYS THEY ONLY GUARANTEE REPAIRS FOR 12 MONTHS AND WANTS TO CHARGE FOR SAME PARTS AND LABOR AGAIN. SO PRETTY MUCH BOTH AIRBAGS IN THE CAR ARE BAD AND DEALER REFUSES TO TAKE RESPONSIBILITY. TPMS SENSOR MALFUNCTION WARNING COMES ON AND OFF ALL THE TIME - THIS ISSUE WAS ALSO SUPPOSEDLY FIXED BY DEALER, THEY SAY THEY CAN'T TRACK THE PROBLEM AND CAN DO NOTHING MORE TO HELP. I WANT A RELIABLE AND SAFE CAR TO DRIVE, CLEARLY THIS CAN'T BE SAID ABOUT JAGUARS, MOREOVER - DEALER IS VERY INCOMPETENT, THEY DON'T KNOW THEIR OWN CARS AND INCAPABLE OF FIXING THESE CARS' CONSTANTLY REOCCURRING PROBLEMS. I DON'T KNOW WHAT TO DO!

    Source: NHTSA WEB SITE
  • 2009 JAGUAR XF
    - SAUK VILLAGE, IL

    MY 2009 JAGUAR HAS BEEN IN THE SHOP FOR ALMOST 1 YEAR, I WAS TOLD THAT IT WAS THE WIRE HARNESS, HOWEVER THE WIRE HARNESS WAS REPLACED UNDER MY EXTENDED WARRANTY AND THE PROBLEM STILL EXIST. I PURCHASED THE 2009 JAGUAR AT CAR MAX IN 2012, AFTER ABOUT 3 MONTHS IT WAS IN FOR OIL CHANGE AND ANTIFREEZE WAS SMELT, THEY PUT ME IN A RENTAL AND MY CAR WAS RETURNED AFTER ABOUT 1 WEEK. THIS WAS A THIRD VEHICLE FOR MY HOUSEHOLD SO IT WAS BASICALLY GARAGE KEPT, AFTER ABOUT 1 YEAR( WITH FOLLOWING NORMAL OIL CHANGES, MY ABS/EBS AND OTHER LIGHTS STARTED COMING ON, IT WAS TAKEN TO CAR MAX WHERE THE PUT ME IN A LOANER CAR AND KEPT MY CAR FOR ABOUT 2-3 MONTHS, STATING WIRE HARNESS...FAST FORWARD, THE SAME LIGHTS CAME ON AGAIN AND AGAIN IT WENT TO THE SAME MECHANICAL SHOP ON JUNE 19,2018 AND ITS STILL IN THE SHOP NOW! PLEASE HLEP

    Source: NHTSA WEB SITE
  • 2019 JAGUAR I-PACE
    - SALINAS, CA

    HUGE SIDEWALL SPLIT WHILE FREEWAY DRIVING. SUDDEN LOSS OF PRESSURE. NO NOTICEABLE IMPACT PRIOR TO EVENT.

    Source: NHTSA WEB SITE
  • 2004 JAGUAR XJ
    - ATLANTA, GA

    MADE A 500 MILE ROAD WHEN THE AIR SUSPENSION FAULT MESSAGE CAME ON ( YELLOW LIGHT), BUT THAT HAD HAPPENED PERIODICALLY AND SEEMED TO BE A COMPUTER FAULT. THE CAR RAN FINE. THEN AFTER A 2 DAY PERIOD OF NO USE, WHEN THE CAR WAS STARTED A RED WARNING LIGHT CAME INDICATING VEHICLE TOO LOW AND ON OUTSIDE INSPECTION THE CAR WAS TOO CLOSE TO THE TIRES. IN 2010, BOTH SUSPENSION STRUTS WERE REPLACED.

    Source: NHTSA WEB SITE
  • 2009 JAGUAR XF
    - GREENSBORO, NC

    TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE THE FUEL WAS BEING DEPLETED, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. ONCE MORE FUEL WAS ADDED, THE VEHICLE WAS ABLE TO OPERATE. THE VEHICLE WAS TAKEN TO JAGUAR GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27407), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT PROVIDED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE