JAGUAR Complaints

MOST ALL INTERNAL BUTTONS AND SWITCHES INCLUDING THE STEERING WHEEL, DASH AND DOOR SWITCHES ARE FAILING. SWITCHES AND BUTTONS ALMOST FEEL LIKE THEY ARE MELTING. THE STICKY RESIDUE MAKES THE STEERING WHEEL CONTROLS UNRELIABLE INCLUDING TURNING ON/OFF THE VEHICLE, SAFETY WARNING SYSTEMS, WINDOWS, CRUISE CONTROL, LANE ASSIST, ETC. ADDITIONALLY, THE GOEY BUTTONS ON THE CENTER CONSOLE CREATE THE SAME CONCERN FOR OTHER CRITICAL FUNCTIONS OF THE VEHICLE. THIS IS A KNOWN PROBLEM AMONG OWNERS AND JAGUAR HAS NOT OFFERED A REASONABLE REMEDY. ONE OWNER WHO HAD THESE SAME CONCERNS WAS QUOTED $9,000 TO REPLACE THE FAULTY SWITCHES.

SINCE I PURCHASED JAGUAR I-PACE I BEEN HAVING BATTER FAULT ISSUES WHICH NOW STANDARD ME WITH THE VEHICLE. I RECEIVE BATTERY FAULT ERRORS AND THE CAR STOPS WORKING. THE CAR STAYS ON BUT WHEN YOU PUT THE CAR IN DRIVE OR REVERSE AND HIT THE GAS PEDAL NOTHING HAPPENS. ITS VERY DANGEROUS AS THE CAR SHOULD NOT JUST STOP FROM DRIVING WHEN YOU HIT THE GAS. WHEN THIS HAPPENS THE CAR IS WORKING IN TERMS OF AIR CONDITION, STEERING WHEEL ETC.... ALSO THERE IS CONSTANT ERRORS WHEN IT COMES TO BLIND SPOT ALERT. THE VEHICLE TELLS YOU THEY ARE DISABLED, IF YOU RESTART THE VEHICLE IT RESENTS BUT COMES BACK. ALSO THE DASHBOARD SOMETIMES JUST GOES BLANK AND WILL COME BACK A FEW MINUTES LATER. ITS SCARY AS YOU SUDDENLY DONT KNOW HOW FAST YOUR GOING OR WHAT IS GOING ON TILL THE SCREEN COMES BACK FEW SECONDS LATER. THE VEHICLE HAS BEEN AT THE DEALER FEW TIMES BUT STILL HAVING THE SAME ISSUE. ITS CURRENTLY AT THE DEALER AGAIN TO BE FIXED. THIS VEHICLE IS 100% ELECTRIC AND I'M ATTACHING SOME PICTURES OF THE ERRORS.

TL* THE CONTACT CALLED ON BEHALF OF A CLIENT WHO OWNED A 2014 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RED LIGHT, THE VEHICLE CAUGHT ON FIRE AS THE DRIVER WAS STILL IN THE VEHICLE. THE FIRE DEPARTMENT WAS AT THE SCENE AND MOST LIKELY EXTINGUISHED THE FIRE BUT THAT INFORMATION WAS UNCERTAIN. THE DRIVER WAS PULLED OUT OF THE VEHICLE BY BYSTANDERS AND TAKEN TO THE HOSPITAL. THE DRIVER REMAINED AT THE HOSPITAL WHERE IT WAS CONFIRMED THAT THEY SUSTAINED 30% OF BODILY BURNS AND PASSED AWAY THE FOLLOWING DAY. THE POLICE DEPARTMENT WAS PRESENT BUT IT WAS UNKNOWN IF A REPORT WAS FILED. THE VEHICLE WAS TAKEN VIA FLATBED TO AN INDEPENDENT FACILITY. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. AN INSPECTOR WAS TO INSPECT THE VEHICLE ON AUGUST 23, 2019 TO DETERMINE THE ORIGIN OF THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

HYDRAULIC FLUID LINE BURST CONTROLLING CONVERTABLE TOP. CANT GET PARTS TO REPAIR

I TOOK MY CAR IN AT THE END OF APRIL/EARLY MAY SOMETIME FOR THE TRANSMISSION TO BE REPAIRED , I TOOK MY CAR INTO JAGUAR AS I NORMALLY TO GET THIS WORK DONE. I GOT MY CAR BETWEEN MAY 8TH AND 9TH BECAUSE I DROVE IT TO MY GRADUATION MAY 10TH. LITERALLY 7 DAYS MAY 16TH AFTER IT WAS FIXED IT WOULD NOT START AND ERROR MESSAGES APPEARED ON DASH BOARD THAT I'VE NEVER SEEN. I CALLED THE SHOP AND THEY STATED TOO HAVE IT TOWED. THEY TOLD ME THAT THEY WOULDN'T BE ABLE TO GET IT IN UNTIL JUNE BUT HAVE IT TOWED SO I DID. ON JULY 16TH THE RED TOLD ME THIS "WE ARE REPLACING THE TRANSMISSION SLEEVE THAT WE REPLACED LAST TIME. I GOT IT COVERED UNDER WARRANTY AND MY PARTS HAVE ARRIVED. I SHOULD HAVE DONE TOMORROW. I WILL UPDATE ASAP --RYAN SCHMITT JAGUAR LAND ROVER MINNEAPOLIS. JULY 18TH THIS IS WHAT I WAS TOLD "WE ARE TRYING TO GET THIS TRANSMISSION ISSUE TAKEN CAR OF. WE TRIED TO WARRANTY WORK WE DID LAST TIME AND IT DIDN'T FIX IT. WE ACTUALLY HAVE A SEPARATE ISSUE OF FLUID LEAKING. MY TECH IS TRYING TO FIGURE OUT OUR OPTIONS. IT STARTS AND RUNS GOOD NOW BUT TRANSMISSION FLUID WILL EVENTUALLY LEAK DOWN AND CAUSE THE CONNECTOR TO GO BAD. I SHOULD HAVE A QUOTE TOGETHER SHORTLY BUT UNFORTUNATLEY IT WONT BE CHEAP. --RYAN SCHMITT JAGUAR LAND ROVER MINNEAPOLIS. TODAY IS JULY 24TH I WAS TOLD THAT THEY COULD LOOK DEEPER INTO TO SEE IF IT'S AN INTERNAL PROBLEM BUT THAT WOULD COST ME AS WELL.

I TOOK MY CAR IN FOR AN ALIGNMENT. AFTER CHECKING UNDER THE CAR, THE MECHANICS REALIZED THAT THE COOLANT TUBING WAS MADE OF PLASTIC AND BROKE. THEY STATED THAT IF I DROVE THE CAR, I WOULD BE IN DANGER OF THE CAR SMOKING AND MAYBE CATCHING FIRE. I HAD TO REPLACE THE COOLANT. I WAS INFORMED THE JAGUAR HAS CHANGED THEIR ENGINEERING OF THIS RISK DUE TO THE NUMBER OF COMPLAINTS AND REPAIRS. I ALSO HAVE A 2012 XF AND IT HAS THE SAME ISSUE WITHIN THE SAME WEEK WHICH IS COSTING ME $2200 TO REPLACE. THIS IS A SERIOUS ISSUE IF THE COOLANT ISSUES RESULTS IS SMOKING AN POTENTIAL FIRE OF THE ENGINE.

I TOOK MY CAR IN FOR AN ALIGNMENT. AFTER CHECKING UNDER THE CAR, THE MECHANICS REALIZED THAT THE COOLANT TUBING WAS MADE OF PLASTIC AND BROKE. THEY STATED THAT IF I DROVE THE CAR, I WOULD BE IN DANGER OF THE CAR SMOKING AND MAYBE CATCHING FIRE. I HAD TO REPLACE THE COOLANT. I WAS INFORMED THE JAGUAR HAS CHANGED THEIR ENGINEERING OF THIS RISK DUE TO THE NUMBER OF COMPLAINTS AND REPAIRS. I ALSO HAVE A 2012 XF AND IT HAS THE SAME ISSUE WITHIN THE SAME WEEK WHICH IS COSTING ME $2200 TO REPLACE. THIS IS A SERIOUS ISSUE IF THE COOLANT ISSUES RESULTS IS SMOKING AN POTENTIAL FIRE OF THE ENGINE.

TL* THE CONTACT OWNS A 2014 JAGUAR XF. WHEN THE VEHICLE WAS STARTED, THE SERVICE WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE TO DIAGNOSE THE VEHICLE AND LOCATED A CODE FOR THE FUEL SENSOR. THE MECHANIC STATED THAT THE FUEL FILLER PIPE AND FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. IN ADDITION, WHEN FUELING THE VEHICLE AT A FUEL STATION, THE PUMP WOULD CONSTANTLY CLICK OFF. THE CONTACT WAS UNABLE TO FILL UP THE TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A JAGUAR DEALER. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTIL 7/4/19, NO PREVIOUS INCIDENTS OCCURRED INVOLVING MY TIRES, WHICH WERE WEARING NORMALLY PRIOR TO 7/4/19. AFTER PULLING OFF THE HWY, THE REAR PASSENGER TIRE EXPLODED AT A STOP LIGHT. I CHANGED THE TIRE USING THE SPARE AND NOTICED THE OTHER THREE TIRES ON THE VEHICLE WERE SPLITTING ON THE INSIDE EXPOSING THE METAL INSIDE THE TIRE. AFTER THE DEALER, JAGUAR ORLANDO, RECEIVED THE VEHICLE BY FLATBED THEY INDICATED ALL FOUR TIRES NEEDED REPLACEMENT. AFTER CALLING JAGUAR LAND ROVER'S CUSTOM SERVICE CENTER, I WAS MADE AWARE THAT THEY ARE AWARE OF INCIDENTS INVOLVING THE PIRELLI CINTURATO P7, BUT WERE STILL INVESTIGATING. REFERENCE NUMBER 8000 650617. ASK FOR THE RECORDED CALLS ON 7/12/19 TO VALIDATE THEIR ACKNOWLEDGEMENT. IN CONTRAST, PIRELLI'S CUSTOMER SERVICE CENTER INDICATED THAT THEY HAVEN'T HEARD OF SIMILAR INCIDENTS WITH THIS TIRE. CASE TRACKING NUMBER 54717. IT IS MY RECOMMENDATION THAT THE NHTSA IMMEDIATELY INQUIRE WITH ALL PARTIES, SUBPOENA INFORMATION PERTAINING TO THE PIRELLI CINTURATO P7 INSTALLED AS ORIGINAL EQUIPMENT ON THE JAGUAR XF, AND ANALYZE MY TIRES TO DETERMINE THE CAUSE TO DETERMINE IF THIS IS A WIDESPREAD DEFECT THAT NEEDS AN IMMEDIATE NATIONAL RECALL. MY REASON FOR INQUIRING WITH THE NHRSA IS TO ENSURE THE LIVES OF OTHER JAGUAR OWNERS AND BYSTANDERS DRIVING ON THESE TIRES ARE NOT AT RISK. PLEASE LET ME KNOW THE OUTCOME. THANK YOU!

TL* THE CONTACT OWNS A 2017 JAGUAR XJ. WHILE DRIVING 75 MPH, THE STEERING WHEEL, SEATS, AND EXTERIOR MIRRORS RETURNED TO THEIR DEFAULT POSITIONS. THE VEHICLE WAS TAKEN TO JAGUAR BETHESDA (11617 OLD GEORGETOWN RD #100, NORTH BETHESDA, MD 20852, (301) 263-6377), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.