JAGUAR Complaints

TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT THE FUEL TANK INDICATOR ILLUMINATED EVEN THOUGH THERE WAS HALF A TANK OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RECOMMENDED THE FUEL PUMP BE REPLACED. THE DEALER (JAGUAR COLUMBIA, 540 JAMIL RD, SUITE A, COLUMBIA, SC 29210, (803) 731-7493) WAS CONTACTED AND SUGGESTED THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE CONTACT INFORMED THE DEALER THAT THE VEHICLE WAS ALREADY IN THE SHOP AND A PART WAS ORDERED. THE VEHICLE REPAIRS WERE BEING DELAYED UNTIL THE FUEL PUMP PART ARRIVED. THE REPAIRS WOULD BE PERFORMED BY THE INDEPENDENT MECHANIC. THE DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 74,124.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL EMERGING IN AND OUT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JAGUAR HARTFORD (133 LEIBERT ROAD, HARTFORD, CT 06120, 877-217-5556) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8000573452. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBERS: 12V521000 (FUEL SYSTEM, GASOLINE) AND 16V187000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 109,000. THE VIN WAS NOT AVAILABLE.

MY CAR HAS A STRONG GAS SMELL INSIDE AND OUT IT IS LEAKING FUEL UNDERNEATH THE CAR WHEN YOU LIFT THE BACKSEAT UP THE FUEL IS SHOOTING OUT, I TOOK THE VEHICLE TO JAGUAR AND THEY SAID THERE IS A CRACK IN THE FUEL PUMP FLANGE. I CALLED JAGUAR CORPORATE OFFICE AND THEY STATED THAT THERE WAS A RECALL ON THAT PART BUT MY CAR WAS NEVER SERVICED FOR IT. I AM NOT THE ORIGINAL OWNER I HAVE HAD THIS CAR SINCE FEBRUARY 2016.

I WAS DRIVING DOWN THE HIGHWAY AND NOTICED MY CAR DID NOT WANT TO PULL WHEN I SPED UP. A FEW MORE MILES DOWN THE ROAD I NOTICED SMOKE COMING FROM MY TAIL PIPE AND THE MY AIR VENTS. SO I PULLED OVER, GOT OUT, AND WALKED AROUND TO THE FRONT OF THE CAR AND NOTICED WHAT LOOKED LIKE OIL ON THE SIDE OF MY CAR. BY THIS TIME FIRE STARTED COMING FROM UNDER THE HOOD. WITHIN MINUTES MY CAR WAS BLAZING AND A TOTAL LOSS. WHAT HAPPENED TO MY CAR? THAT'S WHAT I REALLY WANT TO KNOW. HOW DOES A 2015 JAGUAR WITH ONLY 36,000 CATCH AND FIRE AND BURN UP.

ENGINE ABRUPTLY LOSES POWER WHEN DRIVING AT NORMAL SPEEDS IN BOTH CITY AND HIGHWAY CONDITIONS CAUSING POTENTIAL INJURY AND/OR DEATH TO DRIVERS AND PASSENGERS. JAGUAR/LAND ROVER IS AWARE OF THIS PROBLEM AND CONTINUES TO SELL VEHICLES AFFECTED BY THIS CONDITION. JAGUAR/LAND ROVER HAS BEEN WORKING ON A SOFTWARE FIX (P0190 SOFTWARE PATCH) FOR MONTHS, BUT HAS NOT NOTIFIED DRIVERS OF THIS POTENTIALLY SERIOUS CONDITION.

GAS LEAKING FROM THE ENGINE CAUSING INTENSE SMELL , RISK OF FIRE BEING NEAR THE HOT ENGINE. CALLED ROADSIDE ASSISTANCE CAR TOWED TO THE DEALER.

PROBLEM INVOLVES INTERCOOLER PIPE THAT WAS MADE FOR THE CAR DURING PRODUCTION AND JAGUAR NOW MAKES A NEW INTERCOOLER PIPE DIFFRENT FROM ORIGINAL THAT DOES NOT COME IN THE CAR ORIGINALLY THAT CAUSES CAR TO OVER HEAT AND CAUSE ENGINE DAMAGE AS WELL AS RUINING YOUR WATER PUMP WHICH IN TIME IF NOT TREATED CAN CAUSE A FIRE AND ENGINE DAMAGE ALSO REAR SUSPENSION HAS FAULTY BUSHINGS AND AIR SUSPENSION IS LEAKS CAUSING SUSPENSION TO BREAK DOWN EASILY AND WHEEL ALIGNMENT NOT TO LAST MAY CAUSE SUSPENSION TO COLLAPSE MAKING IT HAZARDOUS ON THE ROAD

I HAVE A BIG ISSUE WITH MY DASHBOARD STARTING TO COME APART BECAUSE OF THE ADHESIVE JAGUAR USED TO HOLD DOWN THE LEATHER IS NOT HOLD. HOW MANY COMPLAINTS NEED TO BE DOCUMENTED BEFORE JAGUAR ADDRESS THE ISSUE. I HAVE RESEARCHED AND FOUND THAT JAGUAR IS USING STAPLES ON THE REPLACEMENT DASHBOARDS TO KEEP THIS FROM OCCURRING BUT WHAT ABOUT MY CAR?

I HAVE A BIG ISSUE WITH MY DASHBOARD STARTING TO COME APART BECAUSE OF THE ADHESIVE JAGUAR USED TO HOLD DOWN THE LEATHER IS NOT HOLD. HOW MANY COMPLAINTS NEED TO BE DOCUMENTED BEFORE JAGUAR ADDRESS THE ISSUE. I HAVE RESEARCHED AND FOUND THAT JAGUAR IS USING STAPLES ON THE REPLACEMENT DASHBOARDS TO KEEP THIS FROM OCCURRING BUT WHAT ABOUT MY CAR?

THE VEHICLE, WHICH WAS LESS THAN 18 MOS OLD, WAS AT RANDOM TIMES HAVING DIFFICULTY STARTING (CHUGGING AND HESITATING). I TOOK IT INTO THE SHOP, AND AFTER ONE DAY THEY SAID THEY COULD NOT REPLICATE THE PROBLEM. THEN, ABOUT A WEEK LATER I WAS SITTING AT A RED LIGHT IN HEAVY TRAFFIC WHEN THE VEHICLE SUDDENLY AND UNEXPECTEDLY SHUT OFF. I DEPRESSED THE BRAKE AND PRESSED THE BUTTON TO START THE CAR, BUT NOTHING HAPPENED. THEN, I PRESSED IT AGAIN AND IT CHUGGED A LITTLE. I PRESSED IT AGAIN AND IT CHUGGED AND HESITATED A BIT BEFORE STARTING. THE LIGHT HAD ALREADY TURNED GREEN AND I WAS HOLDING UP TRAFFIC. I WAS ABLE TO DRIVE HOME AND CALLED THE JAGUAR LAND ROVER DALLAS DEALERSHIP TO ALERT THEM TO THE PROBLEM AND WAS TOLD THEY COULDN'T GET TO IT FOR AT LEAST TWO TO FIVE WEEKS BECAUSE THEY HAD SO MANY OTHER CARS IN FOR SERVICE! I DID SOME ONLINE RESEARCH AND SAW OTHERS HAVE HAD THIS SAME ISSUE. IT SEEMS TO BE A PROBLEM WITH THE ENERGY SAVING AUTO STOP/START FEATURE THAT MUST BE DISABLED EVERY TIME ONE STARTS THE VEHICLE TO RENDER IT SAFE TO DRIVE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED AND ADDRESSED.