JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 JAGUAR XF- LAKE ORION, MI
TAKATA RECALL. THE FRONT PASSENGER AIRBAG NEEDS TO BE REPLACED ASAP DUE TO POTENTIAL FOR THE MODULE INFLATOR HOUSING TO EXPLODE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH RESULTING IN SHARP METAL FRAGMENTS STRIKING THE PASSENGERS. THE JAGUAR DEALERSHIP ADVISED THEY DO NOT HAVE STOCK OF THE NECESSARY COMPONENTS TO REPAIR MY VEHICLE. PARTS ARE NOT EXPECTED TO BE AVAILABLE UNTIL 3/31/2019 WHICH IS OVER A YEAR FROM NOW AND THAT IS UNACCEPTABLE! WHERE CAN I GO TO HAVE IT FIXED IMMEDIATELY?
Source: NHTSA WEB SITE -
2009 JAGUAR XF- GLENDALE, AZ
TRANSMISSION CONTROL SHIFT MODULE - THERE WAS A RECALL NOTICE K063 DATED 9/19/11 FROM JAGUAR ABOUT TRASMISSION CONTROL SWITCH (TCS) REPLACEMENT FOR THE 2009 XFS. APPARENTLY, THE EARLIER K048 RECALL FOR THE CIRCUIT BOARD FIX DIDN'T QUITE CURE ALL THE PROBLEMS. MY TRANSMISSION CONTROL SHIFT MODULE GOT STUCK WOULDN'T GO INTO DRIVE OR REVERSE; IT WAS STATIONARY. I HAD IT TOWED TO THE JAGUAR DEALER, THEY STATED THAT THE RECALL WAS FOR CERTAIN JAGUARS PARTICULAR TO VIN#'S. I ADVISED THEM THAT MY CAR IS DOING THE SAME THING AS RECALL MANUFACTURER# K063. THEY STATED IT WAS NOT PERTAINING TO MY CAR, SO THEY ARE CHARGING ME $1,200 TO FIX INSTEAD OF APPLY THE RECALL. I BELIEVE THERE HAS TO BE A MISTAKE AND MY CAR SHOULD OF BEEN INCLUDED ON THE RECALL LIST. I NEED SOMEONE TO LOOK MORE THOROUGHLY INTO THIS ISSUE AS I AM GETTING RESISTANCE FROM THE MANUFACTURER, AND DEALERSHIP.
Source: NHTSA WEB SITE -
2003 JAGUAR S-TYPE- HUNTINGTON BEACH, CA
WHILE DRIVING AND MAKING A LEFT HAND TURN AT SLOW SPEED ,I TRIED TO USE MY BRAKES BUT MY CAR ACCELERATED. THERE WERE 2 PEDESTRIANS ON THE OPPOSITE SIDE OF THE STREET. TO AVOID HITTING THEM, I SWERVED TO THE CURB AND IMMEDIATELY TURNED OFF MY IGNITION. ONE OF THE PEDESTRIANS SAID MY FRONT TIRES LOCKED AND MY REAR TIRES WERE SPINNING. FORTUNATELY, I WAS DRIVING IN MY PRIVATE STREET LOCATED IN A TOWNHOUSE COMMUNITY. I COULD HAVE EASILY KILLED SOMEONE. VERY SCARY! THE CAR IS NOW AT MY MECHANICS. I AM AFRAID TO DRIVE THIS VEHICLE.02
Source: NHTSA WEB SITE -
2017 JAGUAR F-PACE- WINDERMERE, FL
VEHICLE WENT IN FOR NOISE IN FRONT END. LESS THAN 2000 MILES LATER THE FRONT SUSPENSION DISCONNECTED FROM VEHICLE WHILE DRIVING. UNABLE TO STEER VEHICLE. JAGUAR SAYS DEALER MAY HAVE DONE SOMETHING WRONG. DEALER SAYS CAR IS DEFECTIVE. LUCKILY I WAS GOING AT LOW SPEED WHEN PASSENGER SIDE WHEEL ASSEMBLY BECAME DISCONNECTED FROM CHASSIS. DRIVERS SIDE WAS COMPLETELY LOSE AND READY TO BECOME DISENGAGED FROM CHASSIS. VEHICLE WAS IN MOTION ON CITY STREET TURNING. IF THIS WAS AT ANY SPED, THE VEHICLE WOULD HAVE LOST CONTROL.
Source: NHTSA WEB SITE -
1996 JAGUAR XJ6- WATAUGA, TX
INVOLVED IN CAR ACCIDENT WHERE MY VEHICLE WAS TOTALLED AND WHERE THE DRIVERS SIDE AIRBAG NEVER INFLATED, FUNCTIONED AT ALL AND WAS DEFECTIVE. VEHICLE WAS ON SERVICE ROAD IN MOTION
Source: NHTSA WEB SITE -
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2009 JAGUAR XF- PANAMA CITY BEACH, FL
NHTSA & AIRBAGRECALL.COM SAY MY VIN IS NOT INCLUDED. CREDITKARMA.COM (INSURANCE BY VEHICLE EVALUATION SCORE) AND "CHAPTER 11 LEGAL NOTICE" RE: TAKATA AIRBAGS SAY I'M INCLUDED. WHO IS CORRECT IN THIS SERIOUS AND CONSEQUENTIAL RECALL?
Source: NHTSA WEB SITE -
2013 JAGUAR XF- DOLTON, IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JAGUAR XF. THE CONTACT STATED THAT HE WAS UNABLE TO TRADE IN THE VEHICLE. THE DEALER (PHILLIPS CHEVROLET OF LANSING, 17730 TORRENCE AVE, LANSING, IL 60438, (708) 474-0000) STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V009000 (AIR BAGS), BUT DID NOT KNOW WHEN THE REMEDY AND PART WOULD BECOME AVAILABLE. THE CONTACT ALSO CONTACTED ANOTHER DEALER (JAGUAR ORLAND PARK, 8031 W 159TH ST, TINLEY PARK, IL 60477, (877) 307-1288). THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JAGUAR X-TYPE- BRONX, NY
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. ON SEVERAL OCCASIONS, THE AIR BAG INDICATOR ILLUMINATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE SENSOR NEEDED TO BE REPLACED. THE CONTACT CALLED SANTIAGO AUTO MALL AT (718) 992-9316 (350 E 170TH ST, BRONX, NY 10456). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 JAGUAR XJ8- ORANGE, NJ
TL* THE CONTACT OWNS A 1999 JAGUAR XJ8. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION FAILED TO SHIFT INTO GEAR AND THE TRANSMISSION INDICATOR ILLUMINATED. ADDITIONALLY, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8000481749. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 87,906.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 JAGUAR F-PACE- BURKE, VA
CARBON MONOXIDE SPONTANEOUS RELEASE IN GARAGED, STOPPED VEHICLE AT 11:45 PM. DISCOVERED 20 PPM IN GARAGE WHERE CAR PARKED. ENGINE OFF BUT "WHIRRING" SOUND FROM UNDER HOOD. REMOVED CAR FROM GARAGE AND CARBON MONOXIDE MONITOR DROPPED TO "0". NO FATA
Source: NHTSA WEB SITE