JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 JAGUAR XJ- CHERRY HILL, NJ
EXITING DRIVEWAY TO 4 LANE DIVIDED HIGHWAY FROM COMPLETE STOP. CAR STATIONARY.RELEASED BRAKE PEDAL TO MAKE LEFT TURN.BEFORE TURNING WHEEL, CAR ACCELERATED BY ITSELF, WHEN I LIGHTLY APPLIED GAS,AT GREAT RATE OF SPEED AND COULD NOT BE STOPPED OR SLOWED BY APPLYING BRAKES.HAD TO STEER CAR INTO CONCRETE POLE ON WHICH THE TRAFFIC LIGHT RESTED IN DIVIDED AREA TO STOP VEHICLE.
Source: NHTSA WEB SITE -
2010 JAGUAR XF- LADSON, SC
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT AN ODOR OF FUEL EMITTED INTO THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING FROM THE REAR PASSENGER SIDE OF THE FUEL TANK. THE CONTACT REMOVED THE REAR SEAT AND NOTICED THAT THE OUTLET FLANGE WAS CRACKED AND CAUSED THE FUEL TO LEAK OUT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,820.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 JAGUAR X-TYPE- SPRINGFIELD, OH
TL* THE CONTACT OWNS A 2005 JAGUAR X-TYPE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INADVERTENTLY ILLUMINATED ON AND OFF. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JAGUAR S-TYPE- MARGATE, FL
MY 2003 JAGUAR S TYPE IS GETTING A PARKING BRAKE FAULT/ENGINE SYSTEM FAULT AND DSC NOT AVAILABLE AT THE SAME TIME WITH THE ABS BRAKE SYMBOL. I HAVE NEW BRAKES ON MY CAR AND THE ROTORS ARE GOOD AS WELL. I WAS DRIVING AND MY CAR LIGHTING SYSTEM CAME UP WITH THAT ABOVE AND STARTED TO MOVE SLOWLY ON A CITY STREET. I DON'T KNOW WHAT IS CAUSING THIS PROBLEM. I SEE THAT THERE WAS A RECALL ON THE PARKING BRAKE MODULE BACK IN 2005 BUT I AM THE SECOND OWNER OF THIS CAR. I AM NOT SURE IF THIS WAS TAKEN CARE OF BY THE PREVIOUS OWNER. I HAVE CALLED SEVERAL JAGUAR PLACES ABOUT RECORDS ON THIS CAR ABOUT THESE RECALL/S BUT I AM GETTING THE RUN AROUND. LUCKILY I HAVEN'T HAD ANY ACCIDENTS WITH THIS ISSUE. PLEASE HELP...
Source: NHTSA WEB SITE -
2012 JAGUAR XF- HUNTINGTON BEACH, CA
CAR STALLED WHILE DRIVING IN A STRAIGHT LINE, VEHICLE WAS STILL IN MOTION WHEN ENGINE STOPPED WITHOUT ANY WARNING LIGHTS (SUDDEN AND TOTAL LOSS OF POWER). STEERING CONTROL WAS LIMITED WHEN ENGINE SHUTOFF AND BRAKE PEDAL ALSO REQUIRED MUCH MORE PRESSURE THAN NORMAL TO BRING CAR TO STOP. ISSUE HAPPENED WHILE TAKING OFF FROM SCHOOL PARKING LOT, SO NO ACCIDENTS WERE CAUSED, BUT IT WOULD HAVE BEEN A VERY LIKELY CAUSE FOR AN ACCIDENT ON A BUSY FREEWAY. CAR DID NOT START BACK UP AND HAD TO BE TOWED BACK TO REPAIR SHOP.
Source: NHTSA WEB SITE -
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2009 JAGUAR XF- COLERAIN, NC
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V027000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEITH JAGUAR, 1000 AUTOPARK BLVD, CARY, NC 27511) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JAGUAR XF- CLEARWATER, FL
TAKATA RECALL. I HAVE NOT YET BEEN CONTACTED BY JAGUAR, EVEN THOUGH YOUR SITE STATES "JAGUAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE PASSENGER FRONTAL AIR BAG ASSEMBLIES. PARTS WILL BE AVAILABLE DURING QUARTER 3 2017. THERE WILL BE NO CHARGE TO OWNERS FOR THIS REPAIR."
Source: NHTSA WEB SITE -
2011 JAGUAR XJL- CARSON, CA
MY JAGUAR DISPLAY COOLANT FLASHED AND STATED THAT THE COOLANT LEVEL WAS LOW. SO ON SATURDAY MORNING I CHECKED MY JAGUAR COOLANT LEVEL RESERVOIR AND SURE ENOUGH MY COOLANT WAS VERY LOW. I ALWAYS KEEP A GALLON OF COOLANT ON HAND IN MY GARAGE. SO I TOPPED OFF THE RESERVOIR WITH THE WHOLE GALLON OF COOLANT AND LEFT FOR THE DEALERSHIP. NOW PENSKE JAGUAR AND LAND ROVER WHICH IS ABOUT 14 MILES FROM MY HOME. SO I GOT ON THE 405 FWY SOUTH TO THE 710 LONG BEACH FWY NORTH TO THE 91 FWY SOUTH TO THE 605 FWY SOUTH EXCHANGE TO THE SOUTH STREET EXIT TOWARDS THE DEALERSHIP. BUT DURING THE EXCHANGE TO THE 605 FWY SOUTH MY JAGUAR COOLANT LIGHT IN THE DASHBOARD CAME ON STATED THAT COOLANT LEVEL IS LOW. SO LIKE YESTERDAY I ASSUMED THAT I COULD GO THE EXTRA MILE OR SO TO THE JAGUAR DEALER WHICH AT THAT POINT WAS JUST A FEW MILES AWAY. NOW FROM THE 91 FWY EXCHANGE TO THE SOUTH STREET EXIT IS ABOUT ROUGHLY 1/2 TO 3/4 MILES. BUT I DIDN'T MAKE TO THE SOUTH STREET. MY JAGUAR STOP RUNNING ON THE OFF RAMP TO SOUTH STREET ABOUT 35 TO 50 YARDS FROM SOUTH STREET STOP LIGHT BLOCKING TRAFFIC. PLEASE SEE ATTACHED WORKORDER 81458 AND PHOTOS. CAUSE OF OVERHEATING THE ENGINE IS DUE TOO A PLASTIC OUTLET PIPE. WHICH WHEN IT RUPTURES OR CRACKS IT WILL LEAK ALL OF THE RETURN COOLANT COMPLETELY BEFORE IT REACHES THE ENGINE. AND ALSO THIS WILL CAUSE THE FUEL LINE TO RUPTURE AND CONTINUALLY PUMP OUT FUEL UNLESS YOU TURN OFF THE IGNITION. I WAS LUCKY BECAUSE HAVING THE FOUR-WAY FLASHERS ON AND THE DRIVERS DOOR OPEN IT RAN THE BATTERY DOWN. THE HIGHWAY PATROL OFFICER ASK TO SEE IF THE CAR WOULD START AGAIN. BUT THEIR WAS NO POWER AT ALL.
Source: NHTSA WEB SITE -
2010 JAGUAR XKR- RANCHO MISSION VIEJO, CA
TL* THE CONTACT OWNS A 2011 (NA) JAGUAR XKR. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A POPPING NOISE COMING FROM THE EXHAUST SYSTEM. THE CONTACT NOTICED A STRONG ODOR OF FUEL INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE THE VEHICLE WAS LIFTED TO BE TOWED, THE CONTACT NOTICED FUEL LEAKING FROM THE EXHAUST SYSTEM. THE VEHICLE WAS TOWED TO JAGUAR MISSION VIEJO (28701 MARGUERITE PKWY, MISSION VIEJO, CA 92692, PHONE NUMBER: (949) 973-9800) WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 JAGUAR F-PACE- LAGRANGE, NY
MY BRAND NEW JAGUAR PACE ELECTRICAL SYSTEM FAILED. IT TOOK JAGUAR 4 WEEKS TO FIX. WHEN I PICKED UP CAR THE STEERING WAS VERY UNSAFE, SHAKING AND MAKING A NOISES. ANOTHER WEEK GOES WITH OUT MY CAR, A TOTAL OF OVER 30 DAYS AND JAGUAR CLAIMS ITS WAS THE DOOR MAKING NOISE. JAGUAR IS HIDING THINGS AND THE GOVERNMENT NEEDS TO INVESTIGATE!
Source: NHTSA WEB SITE