JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JAGUAR XF
    - WIRTZ, VA

    TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V332000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JAGUAR XF
    - NEW BERN, NC

    TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/30/17*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JAGUAR F-TYPE
    - SIESTA KEY, FL

    THIS CAR IS EQUIPPED WITH THE 6 SPEED MANUAL TRANSMISSION. WHEN SHIFTING UP, EVEN IF YOU TAKE YOU FOOT OFF THE ACCELERATOR COMPLETELY, THE ENGINE DOES NOT RESPOND TO THE ACCELERATOR INPUT AS IT REMAINS AT THE RPM WHEN THE SHIFT WAS INITIATED ( 3500 RPM AS AN EXAMPLE ) FOR OVER A SECOND, DROPS 200 RPM THEN INCREASES 50 RPM AND THEN FINALLY WILL DROP TO IDLE. THE ENGINE IS NOT RESPONDING TO THROTTLE INPUT WHEN SHIFTING THIS LEAVES THE ENGINE AT A MUCH HIGHER RPM WHEN TRYING TO SHIFT UP AND MAKES IT IMPOSSIBLE TO SHIFT SMOOTHLY SINCE THE ENGINE IS REVVING TO HIGH FOR THE NEXT SELECTED UP SHIFT. IT CAUSES UNINTENDED ACCELERATION WHEN SHIFTING BECAUSE THE ENGINE SPEED IS TOO HIGH FOR THE NEXT GEAR SELECTION. THIS HAPPENS ALL THE TIME. IT NEVER NOT DOES IT. THE DATE BELOW IS JUST TODAYS DATE. AND IT HAPPENS AT ALL SPEEDS. I BOUGHT THE CAR AS A CERTIFIED PRE-OWNED. IT HAD 1031 MILES WHEN I BOUGHT IT. I REALIZED WHAT WAS HAPPENING AFTER DRIVING FOR SEVERAL HUNDRED MILES.

    Source: NHTSA WEB SITE
  • 2009 JAGUAR XF
    - PASADENA, CA

    TAKATA RECALL. THIS COMPLAINT RELATES TO HOW LONG IT IS TAKING FOR MY DEALER TO REPLACE MY RECALLED PASSENGER AIRBAG. I WAS ISSUED THE RECALL NOTICE FROM JAGUAR IN JULY OF 2016, BUT 8 MONTHS LATER THEY STILL SAY THEY DONT HAVE PARTS TO CORRECT THE SAFETY ISSUE. I FEEL THIS IS NEEDLESSLY LONG AND PUTTING MY SAFETY AT RISK.

    Source: NHTSA WEB SITE
  • 2010 JAGUAR XF
    - ELGIN, IL

    TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS) HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE 06/07/17*LJ UPDATED 07/12/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JAGUAR XF
    - BRADENTON, FL

    TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 JAGUAR XE
    - SAN DIEGO, CA

    TL* THE CONTACT OWNS A 2017 JAGUAR XE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK, ROLLED AWAY, AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 JAGUAR XF
    - CHESTERFIELD, VA

    TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 JAGUAR XK
    - AMITYVILLE, NY

    CONVERTIBLE TOP GOE'S HALF WAY DOWN AND GREEN FLUID FLOWS INTO CABIN DOWN REARVIEW MIRROR AND WON'T GO BACK UP.THIS PROBLEM HAS A NAME, THE GREEN SHOWER PROBLEM, THAT JAGUAR HAS NOT ACKNOWLEDGED, AND KNOW'S ABOUT.. IT HAS HAPPENED TO THOUSANDS OF OTHER OWNERS.IT IS A DANGEROUS SAFETY PROBLEM, SERIOUS.CAR WAS IN STOP POSITION.

    Source: NHTSA WEB SITE
  • 2011 JAGUAR XF
    - SALEM, OR

    TAKATA RECALL. THE AIRBAG WAS REPLACED 10FEB17 AT JAGUAR LAND ROVER PORTLAND OREGON. THE OLD AIRBAG SERIAL NUMBER NW00100750083 WAS REPLACED WITH NEW AIRBAG NW000161970080. IT STILL SHOWS THAT IT WAS NOT DONE ON YOUR WEBSITE.COULD YOU PLEASE UPDATE THE WEBSITE..

    Source: NHTSA WEB SITE