JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1991 JAGUAR XJ6- PORTLAND, OR
DOT REPORTS THERE IS A RECALL ON THE SEAT BELT SYSTEM IN THE JAG AND RECOMMENDS TAKING TO DEALER FOR REPAIRS (FREE). ACCORDING TO THE OFFICIAL JAGUAR WEB SITE THIS ONLY APPLIES TO 1995 VEHICLES AND NEWER. THE MOTOR WINCH GETS STUCK AND NOW A COMPONENT OF THE ASSEMBLY HAS BROKEN OFF. PLEASE HELP. THANK YOU. *TR
Source: NHTSA WEB SITE -
2004 JAGUAR X-TYPE- LITTLE NECK, NY
CAR SUDDENLY ACCELERATED ON RESIDENTIAL STREET WHY MAKING TURN AT APPROX 15 MPH. HAD TO HIT BREAK WHILE ENGINE WAS STILL ACCELERATING AND THIS SLOWED CAR A LITTLE. THEN WHILE CAR WAS STILL MOVING THREW IT INTO PARK ANDSHUT OFF CAR.IF ANY PEOPLE OR CARS WERE IN FRONT OF ME WOULD OF HAD ACCIDENT. AFTER WAITING A FEW MINUTES I RESTARTED CAR AND PROCEEDED TO MY HOUSE WHICH WAS ONLY A BLOCK AND A HALF AWAY WITHOUT INCIDENT. CAR IS NOW BEING CHECKED OUT BY LOCAL MECHANIC. VERY SCARY.
Source: NHTSA WEB SITE -
2009 JAGUAR XF- GREENVILLE, NC
TAKATA RECALL IS THE FRONT AIRBAG MODULE WHICH HAS HAD A RECALL FOR SEVERAL MONTHS NOW AND I'M AFRAID TO DRIVE MY CAR BECAUSE OF THAT ESPECIALLY WITH MY DASHBOARD PULLING APART. I HAD PREVIOUSLY SENT A COMPLAINT IN ABOUT MY DASHBOARD BUT NEVER HEARD ANYTHING BACK FROM NHTSA. SINCE I CONTACTED YOU THE FIRST TIME MY DASHBOARD HAS GOTTEN WORSE AND I'M PAYING EVERY MONTH FOR A CAR I CAN'T DRIVE. JAGUAR LAND ROVER USED FAULTY ADHESIVE ON THEIR DASHBOARDS CAUSING A MAJOR ISSUE FOR JAGUAR OWNERS AND EXPECTING US TO PAY THOUSANDS OF DOLLARS FOR AN UNSAFE CAR THAT THEY PUT ON THE ROAD. I WOULD LIKE TO HAVE MY RECALL DONE ASAP ALONG WITH MY DASHBOARD. JAGUAR IS THE CAUSE OF ALL OF THIS AND AS SOON AS SOMETHING HAPPENS THEY WILL HAVE A SERIOUS LAWSUIT ON THEIR HANDS. THE LEATHER ON MY DASHBOARD IS BUBBLING UP IN THE MIDDLE NEAR THE SPEAKER AND THE LEATHER IS PULLING APART FROM THE DASHBOARD TO WHERE YOU CAN SEE THE ACTUAL DASH IT SELF. PLEASE HELP ME I'M A DISABLED, FULL TIME COLLEGE STUDENT WHO DOESN'T HAVE A LOT OF MONEY AND CAN'T AFFORD TO BE RIPPED OFF ANYMORE BY JAGUAR USA. IF PICTURES ARE NEEDED PLEASE LET ME KNOW THANKS SO MUCH.
Source: NHTSA WEB SITE -
2011 JAGUAR XF- BROOKLYN, NY
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/17*LJ UPDATED 01/12/17.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 JAGUAR XF- WILLIAMSVILLE, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/23/2017*CT CONSUMER STATED THE DEALER HAS NOT BEEN ABLE TO GET PARTS, DUE TO MANUFACTERER. UPDATED 7/5/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 JAGUAR X-TYPE- THIBODAUX, LA
THE MOTOR WHICH UNLOCKS THE TRUNK DOES NOT WORK. THE ONLY METHOD IN WHICH TO UNLOCK THE TRUNK IS BY KEY SWITCH AND THE MOTOR IS NOT WORKING PROPERLY TO OPEN THE TRUNK.
Source: NHTSA WEB SITE -
2009 JAGUAR XF- DANA POINT, CA
DURING A VISIT TO THE JAGUAR LAND ROVER MISSION VIEJO DEALERSHIP FOR A CHECK ENGINE LIGHT ISSUE, MY WIFE WAS TOLD THAT THEY WOULD NEED TO KEEP THE VEHICLE FOR AN EXTENDED PERIOD OF TIME DUE TO A RECALL ON THE AIRBAGS. I WAS THEN CONTACTED LATER THAT DAY TO PICK UP THE VEHICLE AND TOLD THAT THE PARTS WERE NOT AVAILABLE TO REPLACE THE AIRBAG, BUT THAT THE VEHICLE WAS SAFE TO DRIVE. UPON LOOKING UP THIS RECALL TODAY IT STATES THAT EVEN A MINOR COLLISION COULD CAUSE METAL FRAGMENTS TO STRIKE THE DRIVER OR PASSENGER RESULTING IN INJURY OR DEATH. HOW IS THIS SAFE?
Source: NHTSA WEB SITE -
2005 JAGUAR S-TYPE- MANOR, TX
2005 JAGUAR S-TYPE R FUEL TANK RECALL FUEL TANK HAS LARGE EVAP LEAK, HAD TO REMOVE FUEL TANK TO FIND WHERE THE LEAK WAS DURING A SMOKE TEST. FUEL TANK HAD BEEN REPLACED DURING A RECALL IN 2007, NOW THAT TANK HAS A LARGE CRACK ON ONE OF THE FUEL MODULES ON TOP OF TANK THE NOT ONLY LEAKS FUEL/VAPORS BUT ALSO ILLUMINATES "CHECK ENGINE LIGHT". JAGUAR SAYS THEY HAVE COMPLIED WITH THE RECALL AND IS NOW A REPLACEMENT AT OWNERS EXPENSE EVEN THOUGH JAGUAR ISSUED TECHNICAL BULLETIN R176NAS5 ON AUG. 18, 2014 THAT RE-IDENTIFIES THIS ISSUE AND ASSIGNS A NEW FUEL TANK CONVERSION KIT TO FIX THE BAND-AID THAT WAS DONE IN 2007. THIS FAULT CAUSES STATE INSPECTION FAILURE THUS UNABLE TO REGISTER VEHICLE RENDERING VEHICLE USELESS NOT TO MENTION UNSAFE TO DRIVE WITH A FUEL/VAPOR LEAK CONSTANTLY PRESENT. ANOTHER RECALL FOR THE DEFECTIVE TANKS USED DURING THE INITIAL RECALL 06V4180000 DATE 10-31-2006 SHOULD BE IMPLEMENTED AS THIS CONVERSION KIT IS QUITE COSTLY.
Source: NHTSA WEB SITE -
2009 JAGUAR XF- ALBUQUERQUE, NM
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 JAGUAR XF- EWING, NJ
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS ALSO EVIDENCE OF A FUEL SPILL UNDERNEATH THE REAR OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE FUEL OUTLET FLANGE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE