JAGUAR Complaints

TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE OPERATING THE VEHICLE, THE BRAKE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC PARKING BRAKE MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE MANUAL BRAKE FAILED TO ENGAGE. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO REPLACED THE MANUAL BRAKE LEVER CABLE SEVERAL TIMES. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V487000 (PARKING BRAKE). THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A FUEL ODOR EMITTED FROM THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS INSPECTED AND DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06418000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 99,300.

TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A FUEL ODOR EMITTED FROM THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS INSPECTED AND DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06418000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL TANK OUTLET FLANGE WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND WOULD NOT START. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL AFTER THE FUEL TANK WAS FILLED UP. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000. *TR

DEAR SIR OR MA'AM, I AM WRITING TO INFORM YOU OF WHAT I VIEW AS A SERIOUS SAFETY ISSUE IN HOPES THAT YOU WILL CONSIDER INVESTIGATING THE MATTER. ON MARCH 13, 2015, I PURCHASED A 2013 JAGUAR XF, (VIN: [XXX]), THAT WAS CERTIFIED PRE-OWNED, BUT HAD NEVER BEEN OWNED BY ANYONE EXCEPT FOR THE DEALERSHIP.THE VEHICLE HAD ONLY 21,000 MILES AND WAS STATED AS HAVING AND APPEARED TO HAVE FAIRLY NEW TIRES. THE VEHICLE WAS PURCHASED FROM CAPITOL LUXURY CARS STATED AS "TEK AUTOMOTIVE GROUP, LLC." ON THE CAR CARE PLAN, LOCATED AT 347 NEW KARNER RD.,RTE 155, COLONIE, NEW YORK 12205, (518) 452-1100. ON AUGUST 6, 2015 ON THE WAY HOME FROM WORK ON INTERSTATE 95 SOUTH, THE VEHICLE TIRE PRESSURE LIGHT HAD COME ON.I DECIDED AS SOON I WAS OFF THE MAJOR ROUTE I WOULD STOP TO PUT AIR IN THE TIRE. THE TIRE BLEW OUT COMPLETELY, OUT OF NOWHERE, NEARLY CAUSING AN ACCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE IT HAD BEEN PURCHASED THE NEXT DAY. I WAS TOLD THAT RIM (PASSENGER RIGHT REAR) WAS CRACKED AND THEY DID NOT KNOW THE CAUSE OF THE TIRE BLOW-OUT. THE TIRE WAS UNDER WARRANTY THE COST WAS STILL $1,168.36 FOR ONE TIRE RIM ISSUE. THEN ON SEPTEMBER 21, 2015, THE PASSENGER RIGHT FRONT TIRE BECAME BALLED DUE TO AN IMPROPER ALIGNMENT I HAD TO PAY $1,310.27 FOR 4 WINTER TIRES. THEN ON OCTOBER 30, 2015 ANOTHER TIRE WAS NOT HOLDING AIR. I WAS TOLD THE DRIVER SIDE LEFT RIM WAS CRACKED AND THAT AGAIN THE RIM WOULD NEED TO BE REPLACED. I WHOLE HEARTED REFUSED TO PAY ANOTHER $1,200 FOR ONE RIM/REPAIR. IN A MEETING WITH THE GENERAL MANAGER, ADMINISTRATIVE ASSISTANT, MAINTENANCE SHOP FOREMAN, AND THE SERVICE ADVISOR, THE FOREMAN STATED THAT HE THOUGHT THE TIRE ISSUE WAS CAUSED BY POTHOLES IN THE AREA AND THAT IN GENERAL HE HAS SEEN A LOT OF RIMS CRACKED. I ASKED HIM IF HE LOOKED AT MY TIRE AND RIM. HE STATED,"NO." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2001 JAGUAR XJ8. WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED AND VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED AND AN ENGINE OIL FLUSH NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING FUEL UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ATTACHED SHUTTER PLASTIC ASSEMBLY CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.