JAGUAR Complaints

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THERE WAS A FUEL LEAKAGE ON THE FUEL TANK ON THE REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT THE PARKING BRAKE FAULT ILLUMINATED ON THE INSTRUMENT CLUSTER CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 04V488000 (PARKING BRAKE); HOWEVER, THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING 15 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL REGULATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND DIAGNOSTIC TESTING. THE DEALER DIAGNOSED THAT THE FAILURE WAS AN INTERNAL FAILURE INSIDE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

THE CARS POWER AND ENGINE SHUTS DOWN COMPLETELY WITHOUT WARNING. I THEN HAVE TO RESTART CAR AGAIN. IT HAPPENED NOW 4 TIMES SO FAR SINCE I OWN THE CAR.

WHILE TRAVELING ALONG A BUSY HIGHWAY AT APPROXIMATELY 45 MPH, THE CAR ENGINE SHUT DOWN. WE WERE UNABLE TO GET THE ENGINE TO START BACK UP. WE EVENTUALLY NEEDED POLICE ASSISTANCE TO MOVE THE CAR FROM THE FAR LEFT OF THE HIGHWAY TO THE FAR RIGHT (SHOULDER). THE CAR HAD TO BE TOWED BACK TO THE DEALERSHIP WHERE WE PUCHASED IT 9 DAYS PRIOR. THERE WAS GAS IN THE CAR AND NO WARNING LIGHTS CAME ON.THE CAR STOPPED TO THE POINT OF NOT BEING ABLE TO STRAIGHTEN IT UP WITH RIGHT REAR IN A LANE OF ONCOMING TRAFFIC.

I HAVE HAD MY 2005 JAGUAR S-TYPE SINCE ABOUT 2011. BUT SINCE THEN I HAVE NOTICED THAT EVERY TIME I FILL THE GAS TANK IT LEAKS, WHICH I ALWAYS THOUGHT IT WAS OVER FILL. BUT NOW I REALIZED IT WAS NOT. I TOOK IT TO A AUTO SHOP WHO TOLD ME IT HAS A GAS LEAK FROM THE GAS TANK. HE MENTIONED THAT JAGUARS HAD A RECALL ON THE GAS TANK AND THAT THIS ONE MAY HAVE BEEN DONE WRONG SINCE THE FIX DID NOT WORK AND IT WAS STILL LEAKING. I CONTACTED THE DEALER WHO SAID THAT THE GAS TANK WAS REPLACED BY THE RECALL IN 2007 BUT SINCE IT WAS STILL LEAKING I WOULD HAVE TO CONTACT THE MANUFACTURE (JAGUAR MOTORS) TO SEE IF THE FIX WAS COVERED UNDER THE RECALL SINCE IT MAY HAVE NOT FIXED THE LEAK. I WAS TOLD BY THE DEALER THAT IT MAY HAVE BEEN NOT SEALED CORRECTLY BUT ONLY JAGUAR MOTORS COULD APPROVE THEM TO RESEAL OR REPLACE THE GAS TANK. I CALLED THEM AND THEY WERE VERY RUDE (TERRENCE) SAYING IT WAS DONE IN 2007 AND THEY HAD NOTHING TO DO WITH IT ANY MORE. I TOLD TERRENCE THE RECALL DIDN'T WORK AND THE CAR IS STILL DANGEROUS. HE SAID JAGUAR REPLACED THE TANK AND THAT IS ALL THEY HAD TO DO. I TOLD THEM THAT IT WAS NOT DONE RIGHT BECAUSE IT WAS STILL LEAKING AND HE SAID IT WAS MY PROBLEM NOT THEIRS. I AM WONDERING HOW DANGEROUS IS THIS CAR AND SHOULDN'T JAGUAR FIX THEIR RECALLS CORRECTLY TO MEET RECALL STANDARDS? I AM ALSO WONDERING WHAT I CAN DO...

THE REAR DIFFERENTIAL SEAL FAILED DUE TO FAULTY MANUFACTURING PROCESS WHEREIN CONTAMINATED "LIFETIME" DIFFERENTIAL FLUID WAS SEALED INTO THE DIFFERENTIAL HOUSING CAUSING EXCESSIVE AND PREMATURE PINION GEAR WEAR. THIS WEAR RESULTS IN MOVEMENT OF THE HALF SHAFTS AND THE DESTRUCTION OF THE DIFFERENTIAL SEALS. IN ORDER TO REMEDY THE SITUATION AN ENTIRE "NEW" DIFFERENTIAL MUST BE INSTALLED. SIMPLY ORDERING REPLACEMENT SEALS AND PINION GEARS WILL NOT SUFFICE AS THE DIFFERENTIAL DESIGN WAS CHANGED AND THE NEW COMPONENTS ARE OF A DIFFERENT SIZE, WHICH RESULTS IN REQUIRING COMPLETE REPLACEMENT OF THE REAR DIFFERENTIAL AT A COST OF ANYWHERE FROM $6200 - $8900, ACCORDING TO JAGUAR DEALERSHIPS. JAGUAR IS FULLY AWARE OF THIS ISSUE AND HAVE ISSUED MANY TSB REGARDING SAME; HOWEVER, THEY FAILED TO TAKE PREVENTIVE ACTION ON TENS OF THOUSANDS OF VEHICLES, MANY OF WHICH DID NOT SHOW SYMPTOMS OF FAILURE UNTIL AFTER THE MANUFACTURER'S WARRANTY EXPIRES, RESULTING IN HEFTY BILLS TO UNSUSPECTING OWNERS.

SAME ISSUE AS CAMPAIGN 06V418000. CHECK ENGINE LIGHT ILLUMINATED AND DEALER HAS ADVISED THAT THE FUEL TANK SEALS ARE LEAKING VAPOR. DEALER ALSO INFORMED THAT THE CAUSE MAY BE A WARPED FUEL TANK AND THAT JAGUAR IS NO LONGER MANUFACTURING THIS PART.

THIS IS A SIMILAR AIRBAG SAFETY ISSUE AS OCCURRED IN A PRIOR RECALL ON LAND ROVER (RECALL #P045). THE WIRING THAT CONNECTS THE CLOCK SPRING ROTARY COUPLER TO THE DRIVER'S AIR BAG MODULE FRACTURES AS A RESULT OF RELATIVE MOTION BETWEEN THE ROTARY COUPLER AND THE STEERING WHEEL HUB. THE RELATIVE MOTION OF THE STEERING WHEEL CREATED INTERNAL FRICTION WITHIN THE ROTARY COUPLER ASSEMBLY AND/OR FRICTION CAUSED BY CONTACT OF THE STEERING COLUMN COWL AGAINST THE ROTARY COUPLER. THE CABLING FOR THE ROTARY COUPLER HAS FRACTURED AND THE AIRBAG LIGHT HAS COME ON. JAGUAR DEALER HAS INDICATED THE FRACTURE WILL INTERFERE WITH THE AIRBAGS PROPER DEPLOYMENT.

TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT OBSERVED FUEL LEAKING FROM THE UNDERCARRIAGE AND THE FUEL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.