JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 JAGUAR X-TYPE- FLENT, MI
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DECELERATED AND THE GEAR BOX FAULT CRUISE UNAVAILABLE AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 182,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JAGUAR S-TYPE- WATER TOWN, WI
TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 05/10/17*LJ UPDATED 05/18/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 JAGUAR S-TYPE- SACRAMENTO, CA
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE DRIVING 30 MPH, THE DRIVER SIDE AIR BAG DEPLOYED. TWO MINUTES LATER, THE PASSENGER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 JAGUAR S-TYPE- SAN ANTONIO, TX
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE PARKED, THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 JAGUAR XJ8- CARLSBAD, CA
JAGUAR HAS LESS THAN 600 MILES / YR, NEVER PARKED OUTSIDE, DRIVEN IN ANY TYPE OF WEATHER BEFORE FAILURE. 3-30-2015, AFTER 170 MILE RIDE, TOPPED THE FUEL OFF BEFORE PLACING BACK INTO INSIDE COVERED STORAGE. NEXT MORNING I DISCOVERED SIGNIFICANT FUEL LEAKAGE ON THE FLOOR UNDER THE REAR OF THE JAGUAR ACCOMPANIED BY SEVERE GASOLINE FUMES THROUGHOUT THE STORAGE GARAGE THAT IS ALSO ATTACHED TO OUR RESIDENCE. UPON CAREFULLY PUSHING THE JAGUAR OUT OF STORAGE AND TAKING OVERT MEASURES TO SECURE THE DANGEROUS SITUATION, INSPECTION REVEALED A SERIOUS FUEL LEAKAGE CONDITION ASSOCIATED WITH THE FUEL TANK ASSEMBLY. PRIOR TO THIS INCIDENT THIS CAR HAD BEEN A FLAWLESS AND VERY ENJOYABLE AUTOMOBILE THAT WE HAD EVERY INTENT KEEPING INDEFINITELY THROUGHOUT OUR RETIREMENT. SEARCHING ONLINE, I DISCOVERED THE NHSTA RECALL CAMPAIGN FOR WHICH WE HAD NEVER RECEIVED ANY NOTICE WHATSOEVER, IN SPITE OF OUR OWNING THIS JAGUAR SINCE 2006 AND NEVER HAVING CHANGED OUR ADDRESS OR OWNERSHIP TITLE. DELIVERED THE JAG TO HOEHN JAGUAR CARLSBAD, CA AND THEY CONFIRMED THE RECALL AND LEARNED THE REQUIRED FUEL TANK ASSEMBLY WAS NOT IN STOCK. A WEEK LATER I WAS NOTIFIED THE REPAIR ASSEMBLY WAS RECEIVED AND I BROUGHT THE JAG BACK TO HOEHN FOR WHAT WAS PROMISED A 'SAME DAY REPAIR' - THIS IS DOCUMENTED ON THE REPAIR ORDER NO. 96331. WITHIN THE DAY I WAS NOTIFIED OUR JAG HAD BEEN DISASSEMBLED PRIOR TO DISCOVERING THE "REPAIR KIT" WAS ONLY THE MAIN FUEL CELL AND WAS MISSING 27 OTHER REQUIRED COMPONENTS - BUT- HOEHN WOULD ORDER THE MISSING COMPONENTS AND IT WOULD BE 'ANOTHER COUPLE OF DAYS'. IN THE INTERIM, OUR BELOVED JAG WAS PUSHED OUT OF THE WORK BAY AND LEFT IN THE UNPROTECTED PARKING LOT BAKING IN THE SUN AND RAIN STORMS THAT OCCURRED. 1. JAG STILL NOT REPAIRED AS OF 02 JUN 2015 2. NO PROMISE DATE FOR REPAIR 3. "MISSING PARTS NOT AVAIL", PER JAG USA SEE MY LETTER OF 21 MAY 2015
Source: NHTSA WEB SITE -
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2010 JAGUAR XF- HUFFMAN, TX
WAS DRIVING DOWN INTERSTATE AND LIGHT CAME ON SAYING COOLANT LOW, AIR CONDITIONER WAS STILL BLOWING COLD, BUT I TURNED OFF AIR, MAYBE 3 MINUTES LATER, LOSS ACCELERATION POWER, BLACK SMOKE BILLOWING OUT OF PIPES AND UNDER HOOD AND LIGHT CAME ON SAYING LOW PERFORMANCE TURN ENGINE OFF. IMMEDIATELY PULLED CAR ON SIDE OF HIGHWAY. NO WARNING CAR WAS RUNNING HOT. CAR WAS DISABLED WOULD NOT START LATER AND COMPUTER READING STILL REGISTERED COOL. GAS WAS SMELLING ALL THOUGH THE CAR AND PROCEEDED TO LEAK FROM UNDER CAR AFTER TOWED AWAY. AT THE DEALERSHIP, THE CAR HAD GAS LEAKING UNDER IT ON THE GROUND WHEN I WENT TO RETRIEVE ITEMS OUT OF CAR. DEALERSHIP SAID IT WOULD COST 36,000. PLUS TO FIX. CAR IS STILL SITTING AT DEALERSHIP WITH NO SOLUTION. I FELT WE WERE FORTUNATE TO GET OUT OF CAR ALIVE BECAUSE I FELT IT COULD HAVE EXPLODED. DEALERSHIP SAYS IT WAS WATER PUMP, BUT ENGINE WAS NEVER TORN DOWN TO DETERMINE THAT.
Source: NHTSA WEB SITE -
2008 JAGUAR XK- JUPITER, FL
2008 JAGUAR XK. CONSUMER WRITES IN REGARDS TO PREMATURE REAR WINDOW DETACHMENT ON VEHICLE CONVERTIBLE TOP REPAIRS. *SMD THE CONSUMER WAS INFORMED THE DETACHMENT PROBLEM WAS COMMON AND THE REPAIR/REPLACEMENT WOULD COST $600 FOR AN ADHESIVE FIX WITH A 50% CHANCE OF FAILURE OR $2400 FOR A NEW CONVERTIBLE TOP. *JB
Source: CONSUMER LETTER -
2013 JAGUAR XF- NORTHVILLE, MI
AS I WAS DRIVING THE CAR THE CAR STARTED TO STALL AND WHEN I STOPPED IN TRAFFIC LIGHT THE ENGINE SHUT ITSELF OFF WITHOUT NOTICE AND I HAD TO RESTART. THE STALLING AND ENGINE GOING OFF CONTINUED AND COULD HAVE CAUSED A MAJOR ACCIDENT.
Source: NHTSA WEB SITE -
2004 JAGUAR X-TYPE- HONOLULU, HI
MY JAGUAR X-TYPE 2004 CAR WHEN TRAVELING AT ABOUT 25-30 MPH ALTERNATELY GETS SLUGGISH AND SLOWS OR REVS UP, CAUSING ME TO APPLY BRAKES HARD TO PREVENT COLLISIONS. I HAVE TO ALLOW ENORMOUS SPACE BETWEEN ME AND THE VEHICLE AHEAD BECAUSE I AM AFRAID OF COLLIDING WITH VEHICLES IN FRONT. ALSO HAVE TO BRAKE HARD TO TO OVERCOME THE SURGING FORTH OF THE ENGINE. THE CAR WILL ALSO REV UP WHEN I AM PARKING IT. THESE ARE SUCH COMMON OCCURRENCES, AND IT SEEMS TO BE A MANUFACTURING MALFUNCTION. JAGUAR SHOULD RECALL ALL 2004 X-TYPES TO FIX THESE DANGEROUS AND POTENTIALLY LIFE THREATENING MACHINES. I REQUEST THAT THE NHTSA IMMEDIATELY FOLLOW UP AND REQUIRE RECALL OF THESE ROAD HAZARDS. THANK YOU.
Source: NHTSA WEB SITE -
2000 JAGUAR S-TYPE- CARTERSVILLE, GA
TL* THE CONTACTED OWNS A 2000 JAGUAR S-TYPE. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT WAS INJURED, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE