JAGUAR Complaints

PULLING OUT OF A PARKING LOT INTO ONCOMING TRAFFIC, CAR WAS DRIVING FINE THEN ALL OF A SUDDEN IT SNAPPED INTO RESTRICTED PERFORMANCE MODE, SLOWED MY CAR DOWN TO 15MPH ON A BUSY STREET, AND ALMOST GOT HIT BY OTHER CARS DUE TO MY SUDDEN DECLINE IN SPEED. TOOK THE CAR BACK TO THE DEALERSHIP FOR ASSESSMENT AND THEIR RECOMMENDATION IS TO REPLACE THE ENGINE FOR $32,000.00. I BOUGHT THE CAR FOR $26,000.00 IN JANUARY 2014 FROM GALPIN HONDA IN MISSION HILLS AND I CURRENTLY OWE $24,000.00 ON IT. I JUST DON'T SEE HOW THIS COULD BE RIGHT.

THIS IS NOT THE FIRST TIME THAT IT HAPPENED. IT HAPPENED ONCE BEFORE, BUT I DON'T KNOW WHAT THE DATE WAS OR THE MILEAGE. HOWEVER, I DO REMEMBER THAT IT HAPPENED IN NOVEMBER, 2013. ON APRIL 21, 2015, I WAS LEAVING A STORE. AS I PULLED OUT OF THE PARKING LOT, I HAD TO STOP TO MAKE SURE THERE WAS NOT ANY TRAFFIC IN THE HIGHWAY BEFORE LEAVING, BUT THERE WAS A TRUCK APPROACHING. I TAPPED THE BRAKES AND THE CAR TOOK OFF IN THE HIGHWAY RIGHT IN FRONT OF THE TRUCK. LUCKILY THE DRIVER OF THE TRUCK SAW ME AND APPLIED HIS BRAKES. THIS COULD HAVE BEEN A TRAGEDY. NOW FOR THE FIRST OCCASION, I WAS IN THE INSIDE LANE OF A MAJOR HIGHWAY AND WAS TRYING TO STOP FOR A RED LIGHT. I STARTED TO BRAKE AND THE CAR TOOK OFF. I HAD TO SWITCH OVER IN THE OUTSIDE LANE SO THAT I WOULDN'T REAR END THE CAR IN FRONT OF ME. I WAS LUCKY THIS TIME BECAUSE THERE WASN'T ANY TRAFFIC IN THE OUTSIDE LANE. NOW I AM AFRAID TO DRIVE THE CAR BECAUSE I KNOW IT IS A DEATH TRAP. I DO NOT WANT TO HURT MYSELF OR ANYONE ELSE ON THE HIGHWAY. I NEED SOME HELP NOW! I DON'T KNOW WHAT TO DO! I JUST PURCHASED THE CAR IN APRIL, 2013. THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT OR KILLED. IT IS A BEAUTIFUL CAR, BUT AS I SAID BEFORE, "IT IS A DEATH TRAP"! *TR

TL* THE CONTACT OWNS A 1997 JAGUAR XJR. WHILE DRIVING APPROXIMATELY 50 MPH, THE TACHOMETER, OIL, AND ABS WARNING INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

TL* THE CONTACT OWNS A 2005 JAGUAR XJ. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE FRONT END OF THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT ALL OF THE CONTROL ARMS WERE RUSTED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE CONTROL ARMS AND ABS BRAKE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000. UPDATED 8/21/15*CN UPDATED 10/3/2017*CN

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE PERFORMANCE FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT ALL EIGHT FUEL INJECTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,236.

MY 2003 JAGUAR S-TYPE WAS RECALLED IN 2004, RECALL #42036 (R513) POWER TRAIN: AUTOMATIC TRANSMISSION. I PURCHASED MY JAGUAR AS THE SECOND OWNER 1 1/2 YEARS AGO. I HAVE HAD TROUBLE WITH THE CAR. FOR INSTANCE WHEN I ATTEMPT TO PASS ANOTHER VEHICLE ON THE HIGHWAY AND TRY TO SPEED UP THE TRANSMISSION SLOWS THE CAR DOWN SIGNIFICANTLY. IF I AM TRAVELING AT 55 M.P.H AND ACCELERATE THE CAR WILL IMMEDIATELY SLOW TO ABOUT 30 M.P.H OR LESS. IT IS VERY SCARY! AND COULD RESULT IN A CRASH (AS THE WARNING STATED ON THE RECALL)! THE REPAIR SHOP RAN A COMPUTER DIAGNOSTIC ON MY CAR. THE CODE ON THE COMPUTER STATES "THE TRANSMISSION NEEDS RE-PROGRAMMING OF THE TRANSMISSION CONTROL MODULE AS THE TRANSMISSION IS SLIPPING INTO NEUTRAL UNDER LOAD." THE SHOP SAID THERE WAS AN OPEN RECALL ON THE CAR AND THE DEALER NEEDS TO UPDATE THE COMPUTER SOFTWARE TO CORRECT THE PROBLEM. THE CAR HAS NO STICKERS SAYING RECALL SERVICE WAS EVER DONE ON IT. THE DEALER SAID THEY CANNOT PERFORM THE SERVICE UNDER THE RECALL AS THE RECALL AS THERE IS NO OPEN FIELD ACTION ON MY VEHICLE ALTHOUGH THERE IS A CURRENTLY OPEN CAMPAIGN. THE DEALER STATED THE MANUFACTURER HAS THE RECALL LISTED AS COMPLETED. IN CONTACTING THE MANUFACTURER OPENED AN INVESTIGATION STATING THE RECALL WAS COMPLETED 03/09/05. 4 DAYS LATER JAGUAR CALLED BACK AND SAID THEY NEED A LETTER OR EMAIL FROM NHTSA STATING TREAD'S RECOMMENDATION TO MANUFACTURERS TO "DIAGNOSE THE IMPAIRMENT, THUS NULLIFYING FURTHER RECURRENCE OF THE IMPAIRMENT." ARE YOU ABLE TO ASSIST ME BY GIVING ME SOMETHING IN WRITING TO GIVE TO THE JAGUAR MANUFACTURER EXPLAINING THEIR RESPONSIBILITY IN CORRECTING A RECALL AS STATED IN THE TRANSPORTATION RECALL ENHANCEMENT ACCOUNTABILITY AND DOCUMENTATION (TREAD) ACT ? IF THE RECALL PROBLEM WITH MY CAR WAS COMPLETED IT WAS NOT DONE CORRECTLY AS THE CAR IS REPEATING THE SAME DANGEROUS PROBLEM. THANK YOU OR YOUR ASSISTANCE! *TR

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT IT WAS VERY DIFFICULT TO SHIFT OUT OF REVERSE AND THE VEHICLE WOULD NOT TURN OFF. THE VEHICLE FAILED TO STOP AND STRUCK A CURB. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000.

THIS IS CRAZY I SEE ALL THESE COMPLAINTS THROUGH THE YEARS ABOUT THE 2000 S TYPE JAG ALL HAVE THE SAME PROBLEMS.. WHY HASN'T THERE BEEN A RECALL I JUST RECENTLY EXPERIENCED THE SAME THING WHERE I HAD TO HAVE MY CAR TOWED WHEN I FIRST NOTICED IT WAS RIGHT AFTER I BOUGHT THE CAR IN 2012.NOW IT'S BEEN ALMOST GOING TO 3 YEARS AND I'M HAVING A THIS PROBLEM WAS NOT BEING ABLE TO SHIFT INTO DRIVE IN A PARK POSITION OR EVEN SWITCH FROM REVERSE WHEN I'M PARKED ON THE INCLINE THIS IS RIDICULOUS, I CAN'T EVEN DRIVE MY CAR. NOW WITH ALL THE COMPLAINTS THAT I'VE BEEN READING ABOUT THE JAGUAR S-TYPE IT MAKES ME FEEL LIKE JAGUARS NOT CONCERNED ABOUT THEIR SAFETY ISSUES WHILE BUILDING SUCH A PRESTIGIOUS AND VERY EXPENSIVE AUTOMOBILE THERE MAY CONCERN WAS GETTING IT OUT IN THE SHOWROOM TO SELL FOR THOUSANDS OF DOLLARS NOT INCLUDING THE EXPENSIVE REPAIRS THAT IT TAKES TO MAINTAIN A JAGUAR.IT SEEMS TO ME THE JAGUAR DEALERSHIPS BE WILLING TO STAND BEHIND THEIR PRODUCT AS WELL AS ACCOMMODATE THE SAFETY ISSUES THAT ARE CLEARLY A DEFECT ON THE MANY FACTORS PART BECAUSE YOU WOULDN'T HAVE THAT MANY PEOPLE COMPLAINING ON A FORUM ABOUT THE SAME ISSUE THE SAME COMPLAINT.I DO REALIZE THAT MY JAGUAR IS NOW 15 YEARS OLD BUT IT STILL HAS A WHOLE LOT OF LIFE IN IT I HAVE A BEAUTIFUL JAGUAR. AND I LOVE IT I LOVE EVERYTHING ABOUT IT BUT THIS PROBLEM WITH THE GEAR BOX SHIFT TRULY NEED TO BE LOOKED INTO PLEASE DON'T WAIT FOR A DISASTER TO HAPPEN IN THESE CARS IF THE RECALL WILL REQUIRE THEM SPENDING MILLIONS IS SO BE IT BECAUSE WE AS A CONSUMER HAVE WORKED HARD IN ORDER TO GET THE CAR OF THEIR DREAMS AND THAT'S THE CASE FOR SOME PEOPLE.YOU WOULD THINK THAT TO BE DEALERS OF A JAGUAR WITH STAND FOR SOME TYPE OF INTEGRITY AND RESPONSIBILITY AND BE THE FIRST TO RECOGNIZE THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE HAND BRAKE FAILED TO APPLIED SUFFICIENT PRESSURE TO THE BRAKE PADS TO PREVENT THE VEHICLE FROM MOVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V48700(PARKING BRAKE). THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

WHILE DRIVING THE ENGINE LIGHT CAME ON AND WHITE SMOKE CAME OUT FROM UNDER THE HOOD OF THE VEHICLE. THE SMELL OF ENGINE COOLANT WAS INSIDE THE VEHICLE. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP WHERE THEY DIAGNOSED A WATER PUMP FAILURE. FROM INFORMATION WE GATHERED, THIS IS A COMMON ISSUE FOR THIS VEHICLE WHICH THE MANUFACTURER IS AWARE AND HAS DONE MAY REPLACEMENTS WITH A REDESIGNED PART. THE POOR DESIGN AND QUALITY OF THIS PART CAUSES CATASTROPHIC ENGINE FAILURE. WHILE JAGUAR NORTH AMERICA HAS RELEASED SEVERAL TECHNICAL SERVICE BULLETINS OF THIS ISSUE, THEY HAVE FAILED TO ADDRESS THE ISSUE ON ALL AFFECTED VEHICLES. DATE: 06-01-2013 TSB#TT002-13 KEEPING THE COOLING SYSTEM FREE OF DEBRIS AND CORROSION TO PREVENT PREMATURE WATER PUMP FAILURE DATE: DEC 2012 TSB#JTB00278 COOLING SYSTEM - WATER PUMP LEAK HTTP://WWW.CBC.CA/NEWS/CANADA/BMW-S-MINI-COOPERS-LABELLED-JUNK-AS-OWNER-HIT-WITH-10K-ENGINE-REPAIRS-1.2948855