JAYCO FIFTH WHEEL Complaints

TL* THE CONTACT OWNS A 2015 JAYCO EAGLE PREMIER EQUIPPED WITH DYNAMIC POWER KING TOWMAX ST (NA) TIRES, SIZE: 235/80R16. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR PASSENGER SIDE TIRE BLEW UP. THE TIRE WAS REPLACED WITH A SPARE AND TAKEN TO A DEALER WHERE THE TIRE WAS REPLACED. THE FAILURE RECURRED ON OTHER UNKNOWN TIRES. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 1,700.

TIRE BLOW OUT ON 40 FOOT FIFTH WHEEL RV TRAVELING 60 MILES PER HOUR O INTERSTATE 5. I ALWAYS CHECK TIRE INFLATION AND WHEEL LUG TORQUE BEFORE EACH TRIP. I HAVE OWNED THE TRAILER SINCE NEW AND TOOK DELIVERY IN FEBRUARY 2014. THE TOTAL ESTIMATED MILES IS 6,000. I PULLED TO THE SIDE OF THE ROAD IMMEDIATELY AND AVOIDED DAMAGE TO THE TRAILER OR RIM. THE SPARE WAS INSTALLED WITHOUT INCIDENT. WHEN I GOT HOME I DISCOVERED TREAD SEPARATION ON THE REMAINING THREE TIRES. ONE OF THEM ALSO HAS A SIDEWALL BULGE. THESE ARE TOW MAX ST25/80R16. UPDATED 09/14/15*LJ......UPDATED 11/13/15 *BF *CN

THIS 5TH WHEEL AS WELL AS MANY OTHERS WITH THE SAME DESIGN HAVE METAL FRAME FAILURE. THE FRAME IS BENDING BY THE PIN BOX DUE TO POOR DESIGN RESULTING IN THE TRAILER PULLING AWAY FROM THE FRAME AND BREAKING WELD POINTS AND FASTENERS. THERE'S MANY REPORTS ON THE INTERNET AS WELL AS MY INSURANCE DENIED MY CLAIM AND CONCLUDED THAT THE METAL FRAME FAILURE IS A RESULT OF WEAKENING OVER A PERIOD OF TIME DUE TO METAL FATIGUE, POOR DESIGN AND SOMETIMES POOR WELDING AT THE FACTORY. THE THICKNESS OF THE STEEL AND DESIGN IS NOT SUFFICIENT TO HOLD THE WEIGHT OF THE TRAILER DESIGN. A RECALL SHOULD BE MADE AND JAYCO AND/OR THE METAL FRAME MANUFACTURER SHOULD BE LIABLE AND RESPONSIBLE FOR FIXING THE FAILURE. *TR

STOPPED AT REST STOP ON I-4 CHECKED TIRES EVERYTHING OK. TRAVELED 18 MILES TO I-75 HEADED SOUTH ABOUT 10 MILES WHEN SOMEONE PULLED UP NEXT TO US AND POINTED BACK AT OUR FIFTH WHEEL AND SAID TIRE. PULLED OVER AND TIRE WAS LOW. A ROAD RANGER STOPPED AND TRIED TO PUT AIR IN TIRE AND WE HEARD AIR COMING OUT OF TIRE, SAW TIRE TREAD SEPARATION. SECOND TIRE FROM THIS GROUP TO SEPARATE. NHTSA ID # 10625115. *TR

RECEIVED RECALL NOTICE DATED 1/31/2014, CONTACTED FASTEC INDUSTRIAL WITH NECESSARY INFORMATION VIA EMAIL COMMUNICATION AND RECEIVED CONFIRMATION OF INFORMATION BACK, DATED 4/11/2014 WITH EXPECTED SHIP DATE OF PARTS IN 3-4 WEEKS. RECEIVED NOTHING. TRIED TO CONTACT COMPANY VIA PHONE, MAILBOX FULL, 5/24/2014. LEFT MESSAGE COMPLAINING ABOUT LACK OF COMMUNICATION OR CONCERN AND A NUMBER TO RETURN CALL, 10/15/2014. RECALL FOR DOOR LOCK. *TR

ON JUNE 26, 2012 A GOODYEAR MARATHON TIRE, ST235/85R16, BLEW OUT ON MY 2011 EAGLE 5TH WHEEL TRAILER. FORTUNATELY THE TRAILER WAS SITTING STILL WHEN IT BLEW BECAUSE I WAS AT THE REGISTRATION DESK OF A CAMPGROUND IN WILLIAMS, AZ. I HAD JUST DRIVEN APPROXIMATELY 300 MILES FROM ANOTHER CAMPGROUND IN NEW MEXICO. ON JUNE 28, 2012 I TOOK THE TIRE TO GREAT WEST COMMERCIAL TIRE IN KINGMAN, ARIZONA. WHEN I BACKED THE TRAILER IN THE TECHNICIAN INFORMED ME THAT ANOTHER TIRE ON THE OTHER AXLE, OPPOSITE SIDE WAS SEPARATING. I ENDED UP PURCHASING TWO TIRES FOR A TOTAL OF $382.98 PLUS $41.98 FOR LABOR AND VALVE STEMS. I WAS INFORMED THAT THE ADJUSTER FOR GOODYEAR COMES AROUND QUARTERLY AND HAD JUST BEEN THERE. I SAID OK AS LONG AS YOU HOLD ON TO THE TIRES UNTIL I AM SATISFIED WITH THE CLAIM. WHEN I LEFT THEIR BUSINESS I WENT STRAIGHT TO THE CAT SCALE AT THE FLYING J PILOT TRUCK STOP ACROSS FROM THEIR LOCATION. I SENT GREAT WESTERN A COPY OF THE WEIGH TICKET WHEN I GOT HOME. THE TRAILER AXLES WEIGHED 10,040 POUNDS, WELL UNDER THE CAPACITY FOR THE TIRES, WHICH WERE PROPERLY INFLATED TO 80 PSI AND WERE CHECKED SEVERAL TIMES DURING THE TRIP. ACCORDING TO GREAT WESTERN THE TIRES HAD 6/32" TREAD LEFT OUT OF 10/32" WHEN THEY TALKED TO THE PERSON I COMPLAINED TO AT GOODYEAR. THE CLAIM FORM SAYS 8/32" AND 7/32". I MEASURED THE TWO TIRES THAT WERE NOT AFFECTED AND BOTH HAD 8/32" TREAD LEFT. THE TIRES WERE ORIGINAL EQUIPMENT ON THE TRAILER AND BY MY ESTIMATION HAD ONLY ABOUT 5,000 MILES ON THEM. I WAS RECENTLY INFORMED BY THE PERSON I SPOKE TO AT GOODYEAR THAT THE TIRES WERE DISPOSED OF DESPITE THE FACT THEY KNEW I WAS NOT SATISFIED WITH THEIR $69.92 SETTLEMENT. PICTURES AND CORRESPONDENCE ARE AVAILABLE. *TR UPDATED 3/13/13 *CN UPDATED 04/26/2013*JS

TWO TIRES ON OUR 5TH WHEEL RV LOST THEIR AIR. WE THOUGHT WE'D RUN OVER SOMETHING, BUT UPON INSPECTION IT WAS FOUND THAT THE RIMS HAD FAILED. A SPLIT IN ONE AND A HOLE IN THE OTHER. WE HAD ALL RIMS REPLACED AS WE WERE CONCERNED THAT IF 50% FAILED AT THE SAME TIME THE OTHERS MAY FAIL ALSO. WE HAVE KEPT ALL 5 OF THE ORIGINAL RIMS THAT CAME ON THIS TRAILER, IN CASE YOU NEED TO EXAMINE ANY/ALL OF THEM. APPROXIMATELY 5124 MILES HAVE BEEN DRIVEN ON THESE TIRES. NO DAMAGE OCCURRED FROM IMPACT OR OTHER CAUSES. THE EDGE OF THE RIMS APPEAR TO BE PERFECTLY ROUND WITH NO VISIBLE DAMAGE. *TR